Dear Guest, we would like to thank you for choosing us to spend your holidays and for taking time to write us! We are pleased to know that you had a good stay with us, in which you stayed extremely satisfied with our new apartments. We do hope to welcome you back in the near future, and do not hesitate to contact us if there is something that we can do for you in your next visit! Best Regards, Soldoiro

Dear Rana, thank you for your testimony. What we always ask our guests is to communicate when something may not be right in their eyes, so that we can check the situation itself and, if necessary, take appropriate measures to rectify the situation in question. We do not have double beds, so we do not advertise the same. The beds can, as you say, be put together and if we have prior notice, make them as if they were a couple. We are always available to help our customers and we do our best every day, always with that purpose. Best Regards, Soldoiro

Dear Manny, thank you for taking the time to leave us your feedback. We are sorry that we did not meet your expectations. Regarding the noise issue, we regret the inconvenience but only if we are informed we can take appropriate action. For this reason, we always ask guests to let us know if something is not right. Indeed, we don’t have dishwasher machine, but we do provide the material needed for washing dishes. As for parking, for maintenance reasons, it is out of service. We don't want guests to leave unsatisfied, when we do everything we can to improve their stay. Best regards, Soldoiro.

Dear Sylvie, thank you for your feedback and the rate you assigned us. It is good to know that we have met your expectations. This means that we are doing a good job, and we are on the right track, and what we want is that, for customers to leave here satisfied and with the desire to return! Best Regards, Soldoiro

Dear Rosanne,Thank you for your comment and for the time you took to make it. It is with pleasure that we read that you enjoyed our location and staff. It is always with the aim of making our guests comfortable that we work every day, so that they leave here satisfied and in the future, want to return to our unit. We will be glad to welcome you back again.Best regards, Soldoiro.

Dear Daniel, thank you for your feedback. Apartments are allocated according to what is booked, so if customers want something different from what they booked, there is a fee to be paid. Of the rest that you report in your comment, the colleague who checked you in and even the rest of the staff, did not have any report from you about it, because if we were alerted to this, we would take the necessary measures to resolve the situation in question. Best Regards, Soldoiro

Dear Johanna, thanks for your feedback. We thank you for enjoying and enjoying our facilities and for leaving satisfied with our facilities, due to the score you gave us, leaving us with the feeling of accomplishment. In any case, we look forward to your next visit. Best Regards, Soldoiro

Dear Tage,Thank you for the fantastic review and feel free to book with us again. Best regards, Soldoiro.

Dear Luís,Thank you for your feedback. Sorry to hear about the challenges you faced during your stay. Your feedback is important to us, and we apologize for the inconvenience caused. We understand that the lack of water and hot water disrupted your experience. We hope that you can give us another opportunity.Best regards, Soldoiro.

Dear N, thank you for taking the time to give us your feedback about your stay at our hotel. We are very happy that the staff was welcoming and accommodating and that you enjoyed our location. We hope that you will stay with us several times more on your next trips. Our staff is always ready to welcome you. Best Regards, Soldoiro

Dear Helena, thank you for your comment and for the time you took to make it. It is with pleasure that we read that you enjoyed the service provided by our staff and our facilities. It is always with the aim of making our guests comfortable that we work every day, so that they leave here satisfied and in the future, want to return to our unit. Best Regards, Soldoiro

Dear Shah, we are sorry that did not enjoyed your stay. In any case, we would like to clarify some points.Regarding heating, maintenance checked the air conditioner appliances and they were working. Even so, it was offered you to change apartments, in the same floor and with the same view, which you refused.It was never mentioned that the children had become ill, in fact, when you left them in the apartment alone, you told reception that you had gone to buy bread.When you were at reception in the morning, you were informed that cleaning would be carried out after lunch, so the maid coming to the apartment should be expected.All of our receptionists speak English and are always available to assist guests with whatever is necessary.Best Regards, Soldoiro

Dear Guest, thank you for your feedback and the rating you gave to your stay. We like to provide the best to our guests, so we ask that when clients think something may not be right, to inform us immediately so that we can check it and act accordingly. In fact, as we are in a very central location, we are close to everything, which makes holidays even more easy. That noise you heard, if it was coming from the street, unfortunately we can't do anything. Now if it had been provoked by other guests, we would have acted differently. Anyways, we hope that one day, you can return to our unit, it will be a pleasure to welcome you again. Best Regards, Soldoiro

Dear Duncan, thank you for your feedback. It is with pleasure that we read your comment, it means that what we work every day, we are moving in the right direction. In fact, our apartment stands out for its location and in addition to that, we do everything to make our guests feel at home. We look forward to your next visit. Best Regards, Soldoiro

Dear Mark, thank you for the rating you gave to your stay. If you feel more comfortable, you can always contact us directly and give us your point of view. In any case, judging by the score you gave us, we believe you left satisfied with our services and facilities. This tells us that we are heading in the right direction and that is what we want, that our customers leave here with good memories! Best Regards, Soldoiro

Dear Charlise, thank you for your feedback. It is with pleasure to see the score you assigned us, it means that the direction we work every day, we are doing it right. We do our best to give our customers some good holidays, with memorable experiences. Thus, we hope to welcome you back to our unit, perhaps in the near future. Best Regards, Soldoiro

Dear Jhonattan, thank you for your feedback. It is with pleasure to see the score you assigned us, it means that the direction we work every day, we are doing it right. We do our best to give our customers some good holidays, with memorable experiences. Thus, we hope to welcome you back to our unit, perhaps in the near future. Best Regards, Soldoiro

Dear Linda, thank you for your feedback. It is with pleasure that we read your comment, it means that what we work every day, we are moving in the right direction. In fact, one of our best points is our location, as we are close to everything: the bar area, the food court, as well as supermarkets. In any case, we will take your notes into account and pass them on to the appropriate departments. Still, we would like to welcome you back to our unit. Best Regards, Soldoiro

Dear Maryse, thank you for your feedback. We are very happy that the staff was welcoming and accommodating. However, we are sorry to hear that you were not satisfied with the beds. We always let our clients know, at check-in time, that our reception works 24hrs and to call, even during the night, were available for whatever reason is, also because our night auditor does several rounds throughout the night to control the noise. We do our maximum effort to control our guests, and unfortunately those who pass on the road, we cannot do anything. Best regards, Soldoiro

Dear Thea, thank you for your feedback. Judging by the score you gave us, we understand that you enjoyed your stay. We always try to make our guests feel at home so they can come back. We hope you will stay with us again soon. Best regards, Soldoiro

Dear Jeremy, thank you for taking the time to leave us your feedback. We apologize if you were unable to enjoy it. At the time of check-in, we always ask our customers, if anything is going wrong, to contact reception so that we can find out what is going on at that time. Because, even during the night, we have our night auditor, that does several rounds throughout the night to control the noise. We do our maximum effort to control our guests, and unfortunately those who pass on the road, we cannot do anything. Best Regards, Soldoiro

Dear Veronique, thank you for your feedback and for taking the time you spent to do so. We are sorry to hear that you did not enjoy your stay. Our cleaning service is carried out every 3 days, as well as the change of towels. If a stay is not covered by this service, is explained at check-in time how it works. Also at check-in, as a rule, we usually advise that you do not need to buy toilet paper or garbage bags, as we provide them at reception. Furthermore, if you need anything, whatever time of day it is, the reception is available to help. When something may be going less well, to contact the reception so that we have the opportunity to assess/correct what may be happening. Best Regards, Soldoiro

Dear Anup, thank you for taking the time to leave us a review of your stay. Judging by it, we believe that you did not enjoy your stay, which leaves us disappointed. We don't know why or why, and if you feel comfortable, you can always contact us directly and express your opinion. Best Regards, Soldoiro

Dear Gary, thank you for taking the time to leave us your feedback. I'm glad that you found our location convenient and also enjoyed the apartment. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Best regards, Soldoiro

Dear Jennifer, thank you for taking the time to leave us your feedback. I'm glad that you found our location convenient and also enjoyed the apartment. We always do everything in our reach to provide the best to our customers, so they can return to our unit in the future. However, I apologize for the inconvenience, with the noise in the works outside the hotel, that you experienced during your stay. Best regards, Soldoiro

Dear Mark, we thank you for your positive comments about the hotel. We are sorry that the work in progress outside the hotel has caused you some inconvenience. However, judging by the given score, I think that overall your stay with us has been pleasant. We look forward to welcoming you back to our hotel. Best regards, Soldoiro

Dear Lee, we appreciate your feedback and the rating you leave us. Our apartemtns stands out for its location, as we are close to everything, but we believe that it is not easy for some people due to the uphill street. Our service stands out for its attention to the customer, and for the fact that we try every day to make our guests feel at home. Best Regards, Soldoiro

Dear Helena, thank you for taking the time to leave us your feedback. It is exactly that what we always ask that, when our guests notice that something may be less well in the apartment or if they have any kind of question about the rooms or even a specific request, that they inform the reception so that we can investigate the situation in question and take the necessary actions to rectify the situation in question. However, we want to thank you for leaving here satisfied with your stay, judging by your score you gave and for your feedback. We always do everything in our reach to provide the best to our customers, so they can return to our unit in the future. Best regards, Soldoiro

Dear Horst, thank you for taking the time to leave us your feedback. We always ask that, when our guests notice that something may be less well in the apartment or if they have any kind of question about the rooms, that they inform the reception so that we can investigate the situation in question and take the necessary actions to rectify the situation in question. However, judging by your score, we want to believe that you have left us satisfied with your stay. We always do everything in our reach to provide the best to our customers, so they can return to our unit in the future. Best regards, Soldoiro

Dear Daniele, thank you for your feedback and for the time you took to do it and for the score you gave us. We apologize in advance for the less good that may have happened with the quilt situation, which is not at all part of our way of acting. We do everything to provide the best to our guests, to make them feel comfortable and at home. So that, in the future, our unit can be a holiday destination of choice. Best regards, Soldoiro

Cara Pedro, obrigada pelo seu feedback e pelo tempo que dispensou ao faze-lo e pela pontuação que nos atribuiu. Agradecemos por ter saído daqui satisfeito com a sua estadia, pois este será sempre o sentido do nosso trabalho, fazer com que os nossos hóspedes saiam daqui satisfeitos com os nossos serviços e instalações. Pois de tudo fazemos para proporcionar o melhor aos nossos hóspedes, para que estes se sintam confortáveis e como em casa. Para que assim, num futuro, a nossa unidade possa ser escolha de destino de férias. Com os Melhores Cumprimentos, Soldoiro

Dear Laurene, thank you for your feedback and for the time you spent doing it and for the score you gave us. This will always be the purpose of our work, to make our guests leave here satisfied with our services and facilities. We do everything to provide the best to our guests, so that they feel comfortable and like at home. So that, in the future, our unit can be a choice of vacation destination. Best Regards, Soldoiro

Dear customer, thank you very much for taking the time to write us your feedback about your stay with us. Nothing makes us prouder than knowing that our customers left us satisfied with our services, which drives us to do better every day. Our duty is to provide the best experience for our customers, so in the future Soldoiro is a choice. Best Regards, Soldoiro

Caro Martin, muito obrigada pelo tempo que dispensou ao nos deixar o seu feedback e pelo que lemos, ficamos agradados por ter tido uma estadia positiva. Conforme o que esta descrito em todos os pontos de venda, o nosso serviço de limpeza assim como a troca de toalhas funciona a cada 3 dias, já que os lençóis são apenas a cada 7 dias. Conforme a sua reserva, que era apenas de 1 pessoa, este serviço foi assim realizado. De qualquer das formas, ficamos agradecidos por nos deixar um feedback positivo, esperando que num futuro próximo, o Soldoiro receba novamente a sua visita. Com os Melhores Cumprimentos, Soldoiro

Caro Tiago, obrigado por tomar o seu tempo para comentar a sua estadia connosco. Temos todo o prazer em tomar o conhecimento que o nosso staff fez a sua estadia agradável e que usufruir da sua estadia o melhor possível. Lamentamos que algo não tenha corrido ou estado do seu agrado, e iremos ter em conta a sua opinião e melhorar o nosso serviço nesses aspetos. Com os melhores cumprimentos, Soldoiro.

Caro Tiago, obrigado por tomar o seu tempo para comentar a sua estadia connosco. Temos todo o prazer em tomar o conhecimento que o nosso staff fez a sua estadia agradável e que usufruir da sua estadia o melhor possível. Lamentamos que algo não tenha corrido ou estado do seu agrado, e iremos ter em conta a sua opinião e melhorar o nosso serviço nesses aspetos. Com os melhores cumprimentos, Soldoiro.

Dear Guest, thank you for taking the time to comment on your stay with us. We are happy to know that our services and facilities made your stay pleasant. Feel free to contact us, we hope to see you again soon. Best regards, Soldoiro

Dear Mrs., thank you very much for your testimony and for the time you spent writing it. We would like to apologize for the setbacks to your stay, and if you did not make it enjoy your stay as expected and as in previous years. We are not at all forgetting our customers' requests, and whenever they are within our reach, we immediately react and do our best to meet our demands. So if there was really a lapse on our part once again, please accept our apology. We are always ready to help, so that our clients feel as if they are at home and that in the future Soldoiro will be present in the options to choose for the holidays. Best Regards, Soldoiro

Dear Guest, thank you very much for the great rating, and thank you for taking your time to give us your feedback about your stay with us. We do appreciate your review, and nothing leaves us proud than knowing that our customers leave satisfied with our services and our facilities. As soon as customers report something at the front desk, they are immediately taken steps to meet customer requests. Our duty is to help our clients, so they can make the most of their stay. Best Regards, Soldoiro

Dear guest, thank you very much for taking the time to write us your comments about your stay with us. Nothing makes us more proud than knowing that our customers are happy with our services, especially when they decide to return as is their case. This makes us more willing to do better every day. We were truly pleased by the score you gave us. Our duty is to provide our customers with the best experience so that they feel at home and comfortable. Best Regards, Soldoiro

Dear Guest, thank you very much for taking your time to write us your feedback about your stay with us. Nothing left us more proud than knowing that our clients were satisfied with our services. This left us with more willing to do better every day. Our duty is to provide the best experience to our customers, so Soldoiro can be a first choice for the next holidays. Best Regards, Soldoiro

Dear Guest, thank you very much for your feedback and for the time you have dispensed to write it. Whenever clients need our help or they need something specific, we always advise to come to reception and expose their questions. We are here to help, and any special request or anything the client needs, reception does the maximum effort to meet clients needs. Our goal is to provide the best for our customers and we are always available to help, so that the stay is unforgettable and that next time, Soldoiro will be the first option for booking holidays. Best Regards, Soldoiro.

Dear Guest, thank you very much for the excellent rating, and thank you for taking your time to give us your feedback about your stay with us. We do appreciate your review, and nothing leaves us more proud than knowing that our customers left satisfied with our services. Our intent is to help our clients and take care of their well-being, so they can make the most of their stay. We want to provide our customers a good atmosphere, so they can feel like home and perhaps come back in the future, that is what our staff tries to do every time. Best Regards, Soldoiro

Dear Guest, thank you for taking the time to give us your opinion about your stay with us. Nothing makes us more proud to know that our customers left us happy with the service provided. We do our best every day, always trying to provide good quality service. Our duty is to provide the best experience so that in the future Soldoiro will be the first choice. We look forward to seeing you in the near future, and if there is anything we can do for you, please feel free to contact us again. Best Regards, Soldoiro

Dear Guest, thank you very much for your feedback and for the time you have dispensed to write it. We ask you for your apologies about the noise, but we do our maximum effort to put the noise down, especially at night. We have a night auditor that does several patrols at night to control the noise (and also the daily shifts), and can happen that we need to call the authorities to help with that. As soon as he´s reached out, for noise or any other reason, he immediately reacts and takes the necessary measures towards the situation. Regardless the noise issue, we must thank you for liking the service provided by our staff and we do appreciate your review when you refer the breakfast (because every opinion does matter). Soldoiro cares about his customers, and tries to do his best to meet their expectations. With Best Regards, Soldoiro

Dear Paula, thank you very much for taking the time to give us your feedback on your stay with us. Regarding the noise you heard during your stay, we apologize if you somehow failed to enjoy your stay as expected. We have a night shift receptionist to control the noise. Even if we need to call the police, so that the rules are respected. Our duty is to provide the best experience for our customers, and help them throughout their stay. Best Regards, Soldoiro

Dear Guest, thank you for taking some of your time, to give us a score from your experience with us. By judging it, lead us to believe you have left satisfied with our services. It is our main goal that our clients make the most of their holidays. We hope to receive you again in the future, and do not hesitate to contact us for further information. Best Regards, Soldoiro

Mr Neil, thank you for comment and the time you have dispensed to give your feedback. Regardless the stags and hen parties you have seen while you stay here, thank you for liking our services and facilities. We ask for your apologies if somehow you had noise issue because of the groups, but our staff does the maximum effort to put the noise down. As soon as the staff is reached out about this (including the night auditor), we take the necessary measures to control the noise. We believe that our apartments are suitable for everyone, as long as everyone maintains respect between each other and with the hotel staff, and that is why also staff is here. Soldoiro cares about his customers, and tries to do his best to meet their expectations. With Best Regards, Soldoiro

Dear Guest, we´re regret to know that your stay didnt meet your expectations. We always assigned the rooms according the reservation we receive. If it was for a standard room, that is what you got (unfortunately, we cannot detect your reservation, to answer you this more clearly). If we didnt move into another room, it was because we didnt had any available. We always do our maximum effort to attend clients requests, and use the necessary tools to fix any solution. Best Regards, Soldoiro

Dear Guest, thank you for taking your time to give us your feedback about your stay with us. We would like to know your opinion a little bit more, because every opinion does matter. Weather is good or bad, it helps us to improve better and enhance our services. Best Regards, Soldoiro