Upon checking out of the hotel, there was no member of staff present at reception, so I left the key on the reception desk and headed outside to wait for my taxi (4am). Soon after, an angry male receptionist charged out of the hotel towards me with a card machine demanding that I pay for items used in the mini fridge. I explained to him that nobody was present at reception, I have a taxi to get to the airport, and they have my card details when I paid to debit the mini fridge items - it is not my responsibility to ensure the reception is staffed. He demanded that I gollow him into the bedroom I stayed in to calculate the cost of the items used (what type of check out is this?). After angry and threatening behaviour from the male staff member (e.g., tellong me I need to be careful), I would suggest to all people considering this hotel to look elsewhere. Disgusting customer service (almost as bad as the noisy main road outside the hotel and the non sound-proof doors, meaning you cannot sleep at night time). Disgusting, do not ruin your holiday by staying here.
Advice:
1. Ensure reception is staffed for people to check out. People have taxis to attend to so we cannot wait for you to decide to do your job.
2. Before demanding money for mini fridge items (which was your idea of a check out), perhaps ask us how our stay was, etc.
British tourists avoid this place.