실내 수영장, 야외 수영장

리얼 베야비스타 호텔 앤드 스파 여행 후기

4 out of 5
리얼 베야비스타 호텔 앤드 스파
Av. do Estádio, PO Box 2445, Albufeira

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 184개 이용 후기 중 72개" "
평점 8 - 좋아요. 184개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 184개 이용 후기 중 26개" "
평점 4 - 별로예요. 184개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 184개 이용 후기 중 2개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

María

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel práctico para hacer noche y conocer la zona del Algarve
2024년 5월에 6박 숙박함

8/10 - 좋아요

Gity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very friendly
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Martha Maureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is op loopafstand van verschillende winkels en eetgelegenheden. Ligt net buiten de drukte. Hotel en kamers zijn netjes en schoon. Personeel zeer vriendelijk en behulpzaam
2024년 3월에 4박 숙박함
답변 제공: the management 님, 2024년 4월 11일
Dear guest,It's really gratifying to hear how pleasant your stay was and how satisfied you were with our service and staff.Thank you very much for your feedback and we hope to welcome you back to our hotel.Best regards,

8/10 - 좋아요

Klaus 님, Klagenfurt

2024년 3월에 5박 숙박함
답변 제공: The management 님, 2024년 4월 4일
Dear Guest,Thank you for rating your experienceWe look forward to welcoming you back to our hotel.Yours sincerely,

8/10 - 좋아요

Ralph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room and comfortable beds
2024년 2월에 1박 숙박함
답변 제공: The management 님, 2024년 2월 25일
Dear guest,Thank you very much for your comment and for the rating you gave our hotel and our service. It is part of our daily objectives to offer a service of the highest quality and comfort, and we are proud to see our goal fulfilled.We look forward to welcoming you back to our hotel.Best regards

8/10 - 좋아요

Rosalind

Extremely poor water flow from bathroom basin taps. Poor coffee quality from machines. Very good breakfast but not laid out in a practical order which meant a lot of unnecessary walking to collect associated foods. Reception staff need better standard English. Well positioned in town.
2023년 12월에 5박 숙박함
답변 제공: the management 님, 2024년 2월 8일
Dear Guest,Thank you for taking the time to provide feedback on your stay at our hotel.We regret that your stay was not entirely positive.Our team is constantly striving to improve our service, so your opinion will be taken into account and we will do everything we can to improve it.Looking forward to welcoming you back to our hotel in the near future, we offer you our best regards.

6/10 - 괜찮아요

Roshana

가족 여행
별로예요: 숙박 시설 상태 및 시설
The property is relatively close to Old Town which can be accessed by driving, shuttle bus (when it's running), or walking. The property itself is dated and bathrooms need a good deep clean or renovation (grout between the tiles was either missing completely or black). Parking was an issue (holiday weekend) - if you absolutely need parking, make sure you reserve a spot with the hotel.
2023년 12월에 3박 숙박함
답변 제공: The management 님, 2024년 2월 8일
Dear guest,Thank you for your comment.We have taken note of your comment and would like to emphasise that your feedback has been forwarded to the relevant department headsAttention, friendliness and availability towards our guests are part of our daily objectives.We look forward to welcoming you back to our hotel.Best regards

10/10 - 훌륭해요

Rogério

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: A direção 님, 2024년 2월 1일
Caro hóspede,Muito agradecemos o seu feedback, assim como a pontuação máxima que atribuiu ao nosso hotel e ao nosso serviço. Esperamos poder voltar a receber-vos no nosso hotel.Com os melhores cumprimentos

10/10 - 훌륭해요

Karim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel remarquable
Séjour de 8 nuits dans cet hôtel qui correspond parfaitement à ce que j’attendais. J’ai loué une voiture pour faire les excursions que j’avais prévu. Faro , Loué, Silves , Lagoa et Lagos. J’ai pu profiter des belles plages à Albufeira et de 18 degré toute la semaine. L’hôtel propose un restaurant de qualité avec un large choix.
2023년 12월에 8박 숙박함
답변 제공: La direction 님, 2024년 2월 1일
Cher client,Nous vous remercions pour votre commentaire et pour l'évaluation que vous avez faite de notre hôtel et de notre service. Offrir un service de la plus haute qualité fait partie de nos objectifs quotidiens et nous sommes fiers de voir que notre but a été atteint.Nous nous réjouissons de vous accueillir à nouveau dans notre hôtel, ainsi que dans tout autre hôtel du groupe Real, avec la qualité supérieure que vous avez mentionnée.Avec nous meilleures salutations,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo muy bien. El personal muy amable, el hotel muy limpio, el desayuno bueno. Repetiremos.
2023년 12월에 2박 숙박함
답변 제공: la dirección 님, 2023년 12월 16일
Estimado huésped,Muchas gracias por su comentario, así como por la máxima puntuación que ha otorgado a nuestro hotel y a nuestro servicio. Estamos muy orgullosos de ver que desea volver a nuestro hotel y le aseguramos que nuestro objetivo diario es servir bien a nuestros huéspedes y proporcionarles experiencias únicas e inolvidables. En nombre de todo el equipo del Real Bellavista, queremos agradecerle sus amables comentarios. Son estímulos como estos los que nos motivan a continuar nuestro trabajo.Esperamos volver a darle la bienvenida y ofrecerle otra experiencia gratificante.Un cordial saludo

10/10 - 훌륭해요

C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: the management 님, 2023년 12월 14일
Dear guest,Thank you very much for your feedback, as well as the top score you gave our hotel and our service. We look forward to welcoming you back to our hotel.Best regards

8/10 - 좋아요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place but worn out. Needs to remodel.
2023년 11월에 2박 숙박함
답변 제공: the management 님, 2023년 12월 2일
Dear guest,Thank you for your positive comment.We have taken note of your comment and would like to emphasise that your feedback has been forwarded to the relevant department managersAttention, friendliness and availability towards our guests are part of our daily objectives.We look forward to welcoming you back to our hotel.Best regards

8/10 - 좋아요

Lorraine

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent helpful friendly staff. Fast and efficient check in/out. Excellent buffet breakfast, goid bar and restaurant.
2023년 11월에 1박 숙박함
답변 제공: the management 님, 2023년 11월 26일
Dear guest,Thank you for your feedback on our service and staff. We are proud to see how happy our guests are.It is part of our daily objectives to offer a service of the highest quality and it is always extremely positive when we see our goal fulfilled.We look forward to welcoming you back to our hotel, as well as to any other hotel in the Real Group, with the superior quality you have described.Yours sincerely,The management

10/10 - 훌륭해요

Kevin

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The VIP benefits were great and the staff provided excellent service. I did not like that the spa had many things out of order and they force you to buy a swim cap. The food was also not good quality
2023년 10월에 1박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear Guest We appreciate your feedback.We were pleased to see that your stay was pleasant, but we regret that the food did not live up to your expectations. The feedback has been very positive, but we assure you that your comment will be passed on to our Executive Chef and that we will keep an eye out for any other comments that may arise, in order to be able to detect and resolve any problems in good time.We hope to have the opportunity to welcome you back to our hotel and provide you with an incredible experience. Best regards,

10/10 - 훌륭해요

elias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Real Bella Vista una excelente opcion en Albufeira
Excelente ubicacion, muy buen servicio, gran desayuno y todo perfecto
2023년 10월에 1박 숙박함
답변 제공: la dirección 님, 2023년 11월 3일
Estimado huésped,Es realmente gratificante saber lo agradable que fue su estancia y lo satisfecho que quedó con nuestro servicio y personal.Nos alegra saber que el servicio de desayuno en nuestro hotel fue de su agrado.Le agradecemos mucho su opinión y esperamos volver a recibirle en nuestro Hotel así como en las demás unidades del Grupo Real.Saludos cordiales,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear guest,Thank you very much for your feedback, as well as for the top score you gave our hotel and our service. We look forward to welcoming you back to our hotel, as well as to any other hotel in the Real Group, with the superior quality you mentioned.Yours sincerely

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
I beskrivelsen av det bestilte rommet var vi lovt balkong men ble plassert på bakkeplan blandt maur og andre insekter fra haven rett utenfor. Leiligheten ellers var rommelig og ok. Arrogant behandling av resepsjonen ved henvendelse.
2023년 9월에 18박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear Guest,Thank you for your opinion, which deserves our full attention and which will certainly help us in the continuous improvement that we defend so much.We regret that your stay at our hotel did not meet your expectations, since one of our main missions is to provide unique experiences for our guests.We hope to be able to welcome you back to our hotel or to our other REAL units.Best regards,

6/10 - 괜찮아요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2-3 star at best
2-3 star at best but you get what you pay for….. I suspect the ‘4 star’ is on account of the spa which seemed remarkably empty; also remarkably empty was the room - two small single beds with plastic mattress covers, a big space between bed an window with not even a desk chair. Absolutely no seat for the desk/mirror which seemed odd. Tea facilities sponsored by ‘Tetley’ - branded cups and tiny kettle. I say ‘facilities’ as there was no actual tea - or milk. We arrived 9.30pm so I rang down to be told we could have some teabags the following day and the hotel doesn’t have milk…. Seriously?? Not seriously as the breakfast buffet had milk for cereal but… speaking of breakfast buffet, that was actually rather good. Friday and Saturday live entertainment in the very brightly lit bar- Friday dreadful, Saturday very good; the bar itself has a choice of one white wine which although not bad seems a little restrictive. Bar staff very good as were all staff encountered with the exception of reception other than one chap of larger frame with glasses. No ‘gold status’ perks given, I had to show the listing to get the complimentary bottle of house (only) wine and that took 24. hours to arrive. Forget room upgrades, I don’t think the hotel take any notice at all/are even aware of member Hotels.com benefits. Finally, pool was freezing.
2023년 9월에 7박 숙박함
답변 제공: the management 님, 2023년 10월 18일
Dear Guest ,Thank you for your opinion, which deserves our full attention and which will certainly help us in the continuous improvement that we defend so much.We regret that your stay at our hotel did not meet your expectations since one of our main missions is to provide unique experiences for our guests.We regret that the comfort of the bed was not to your liking.I would like to assure you that the comfort of our guests is of the utmost importance to the entire team.We are pleased that you enjoyed the breakfast service and the entertainment at our hotel.Thank you for your positive comment about our team, attention, friendliness and availability towards our guests are part of our daily objectives.I would like to inform you that our benefits are subject to hotel availability, so we sincerely apologise for any inconvenience we may have caused you.We look forward to another opportunity to prove our quality of service and our concern for our guests.Best regardsThe Management

10/10 - 훌륭해요

Vladimir 님, brooklyn

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is perfect
2023년 9월에 2박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear Guest,We appreciate your feedback, we were pleased to see that your stay was pleasant and that our services and facilities met your expectations.We hope to be able to count on your visit, again and soon, at our hotelWith best regards,The management

10/10 - 훌륭해요

Aisling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Holiday
Second time back at the Hotel. Great Service and Great Location we love it
2023년 8월에 7박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear guest,Thank you very much for your comments about the conditions of our hotel.We endeavour to satisfy our guests' needs and promote their comfort and well-being. It is with special appreciation that we see our goal realised!We look forward to welcoming you back to any of the Real Hotels.Best regards,

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buono
Camera pulita e molto comoda. Personale discreto Ottima posizione. Parcheggio agevole davanti l'hotel. Buona e abbondante la colazione. Non soddisfatto dell'affitto giornaliero della cassaforte
2023년 8월에 4박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear guest,Thank you for your positive comment.We have taken note of your comment and would like to emphasise that your feedback has been forwarded to the relevant department managersAttention, friendliness and availability towards our guests are part of our daily objectives.We look forward to welcoming you back to our hotel.Best regards,

8/10 - 좋아요

Sacha

2023년 8월에 2박 숙박함
답변 제공: the management 님, 2023년 12월 16일
Dear Guest,Thank you for rating your experienceWe look forward to welcoming you back to our hotel.Yours sincerely,

8/10 - 좋아요

Benie Diakiese

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ruhige Umgebung dennoch ist man in 15-20min zu am Strand oder im Zentrum wie Oldtown oder auch The Strip. In unseren Zimmer hatten wir einen großen Balkon und tagtäglich Zimmer Service. Pool Zeiten könnten für mich länger sein, ansonsten top
2023년 7월에 3박 숙박함
답변 제공: the management 님, 2023년 11월 3일
Dear Guest,Thank you for your positive comment.We are aware of your comment and would like to point out that your feedback has been forwarded to the relevant department managersAttention, kindness and availability towards our guests are part of our daily objectives.We look forward to welcoming you back to our hotel.Yours sincerely,

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 10박 숙박함
답변 제공: The management 님, 2023년 12월 16일
Dear Guest,Thank you for rating your experienceWe look forward to welcoming you back to our hotel.Yours sincerely,

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente, la locación muy buena, la comida deliciosa, la habitación limpia!
2023년 7월에 2박 숙박함
답변 제공: la dirección 님, 2023년 11월 3일
Estimado huésped,Muchas gracias por su comentario y por la calificación que ha otorgado a nuestro hotel y a nuestro servicio. Es parte de nuestros objetivos diarios ofrecer un servicio de la más alta calidad y estamos orgullosos de ver que nuestro objetivo ha sido alcanzado.Esperamos volver a darle la bienvenida a nuestro hotel, así como a cualquier otro hotel del Grupo Real, con la calidad superior que ha mencionado.Atentamente,

10/10 - 훌륭해요

Rosalina

2023년 7월에 4박 숙박함
답변 제공: A direção 님, 2023년 12월 16일
Caro hóspede,Muito agradecemos o seu feedback, assim como a pontuação máxima que atribuiu ao nosso hotel e ao nosso serviço. Esperamos poder voltar a receber-vos no nosso hotel.Com os melhores cumprimentos

10/10 - 훌륭해요

Katie

2023년 6월에 1박 숙박함
답변 제공: The management 님, 2023년 12월 16일
Dear Guest,Thank you for rating your experienceWe look forward to welcoming you back to our hotel.Yours sincerely,

10/10 - 훌륭해요

Ravinder

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Ravinder Thank you for your maximum review!

10/10 - 훌륭해요

François-Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un accueil parfait. Un service parfait. Un établissement nickel. Un beau moment passé dans cet établissement.
2023년 5월에 1박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Cher François-XavierCher Client,Avant tout nous tenons à vous remercier pour votre préférence. C’est avec grand plaisir que nous recevons vos commentaires positifs, et nous vous remercions pour l’excellente note que vous nous avez donnée. Nous sommes ravis pour savoir que vous êtes satisfait.Je vous remercie également pour la description de nos services, localisation et installations de notre Hôtel - ce sera surement très apprécié et utile pour nos futurs clients. Nous espérons pouvoir vous recevoir une prochaine fois au notre Hôtel pour avoir à nouveau une excellente expérience avec nous.Cordialement,

8/10 - 좋아요

Mastercard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Tvilende til 4 stjerner...
Hotellet begynner å bli slitent, ikke 4 stjerner på alt..Vi fikk et dårlig rom, med problemene ble fixet. God frokostbuffet og hyggelig betjening.Fine bassengområder.
2023년 5월에 7박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Guest,Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day.We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future at Reak Bellavista Hotel & Spa .Kind regards,

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel
Bel hôtel, accueil chaleureux à la réception. Très grande chambre avec balcon. Seul bémol une alèse sur le matelas qui rend la literie inconfortable. Petit déjeuner très copieux et varié. Je recommande
2023년 5월에 3박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Annie, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review.We look forward to welcoming you again, hopefully soon, to our Hotel.Kind regards.

10/10 - 훌륭해요

ROBERTO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and spacious room. Unexpected gift from hotel direction on my berthday.
2023년 5월에 3박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Roberto,It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review.We look forward to welcoming you again, hopefully soon, to our Hotel.Kind regards.

10/10 - 훌륭해요

gelis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un tres bon séjour avec un personnel à l'ecoute. Le service des navettes est vraiment pratique
2023년 4월에 5박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Cher Gelis,Avant tout nous tenons à vous remercier pour votre préférence. C’est avec grand plaisir que nous recevons vos commentaires positifs, et nous vous remercions pour l’excellente note que vous nous avez donnée. Nous sommes ravis pour savoir que vous êtes satisfait.Je vous remercie également pour la description de nos services, localisation et installations de notre Hôtel - ce sera surement très apprécié et utile pour nos futurs clients. Nous espérons pouvoir vous recevoir une prochaine fois au notre Hôtel pour avoir à nouveau une excellente expérience avec nous.Cordialement,

10/10 - 훌륭해요

Arnaud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
J'ai passé un séjour fantastique dans cet hôtel et en Algarve. La région est magnifique et l'hôtel bien situé, confortable, propose de jolies prestations et le personnel est très accueillant.
2023년 4월에 7박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Cher Arnaud,Avant tout nous tenons à vous remercier pour votre préférence. C’est avec grand plaisir que nous recevons vos commentaires positifs, et nous vous remercions pour l’excellente note que vous nous avez donnée. Nous sommes ravis pour savoir que vous êtes satisfait.Je vous remercie également pour la description de nos services, localisation et installations de notre Hôtel - ce sera surement très apprécié et utile pour nos futurs clients. Nous espérons pouvoir vous recevoir une prochaine fois au notre Hôtel pour avoir à nouveau une excellente expérience avec nous.Cordialement

6/10 - 괜찮아요

Michael

단체 여행
좋아요: 청결 상태
Decent hotel
2023년 4월에 3박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Michael,Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day.We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future at Grande Real Santa Eulália.Kind regards,

10/10 - 훌륭해요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was well located in a quite area but close enough to walk to old town or the strip.
2023년 4월에 2박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Steve,Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day.We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future at Grande Real Santa Eulália.Kind regards,

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Was very nice stay, good breakfast and facilities with a decent gym too.
2023년 3월에 4박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Matt,Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day.We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future at Grande Real Santa Eulália.Kind regards,

6/10 - 괜찮아요

Antony 님, Spicewood

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff but overall property needs upgrading, rooms runndown but clean
2023년 4월에 3박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 14일
Dear Antony,Thank you for the feedback and for your constructive comments. It’s always important to know our Guests' opinion in order to maintain and improve our service every day.We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future at the Grande Real Santa Eulália.Kind regards,

8/10 - 좋아요

Trevor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really comfortable beds and great facilities and rooms cleaned every day, friendly staff and would definitely stay here again
2023년 3월에 5박 숙박함
답변 제공: Patricia Moutas 님, 2023년 6월 15일
Dear Trevor,It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff.Only the best Guests make it possible for us to be the best Hotel.We look forward to welcoming you again, hopefully soon at the Real Bellavista Hotel & Spa.Kind regards,Patricia Moutas

10/10 - 훌륭해요

robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Robert,It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff.Only the best Guests make it possible for us to be the best Hotel.We look forward to welcoming you again, hopefully soon at the Real Bellavista Hotel & Spa.Kind regards,Patrícia Moutas

8/10 - 좋아요

Florian

2023년 3월에 1박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Florian,It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff.Only the best Guests make it possible for us to be the best Hotel.We look forward to welcoming you again, hopefully soon at the Real Bellavista Hotel & Spa.Kind regards,Patrícia Moutas

8/10 - 좋아요

Florian

2023년 2월에 1박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Florian,We sincerely thank you for letting us know about your stay at the Real Bellavista & Hotel SPA.We were very pleased to learn that our service and hospitality meet your expectations and we are very happy to know that we are continuing to maintain the high standard that we strive for.Hoping to welcome you again at our hotel, we remain,Yours FaithfullyPatrícia Moutas

6/10 - 괜찮아요

Colin

연인과의 여행
별로예요: 편의 시설/서비스
The gym opening 9am is diabolical. Needs to be open by 7-8am daily at the least and for gods sake get double the cardio equipment. Its a good gym otherwise. Apart from that nice hotel, need a larger selection of deserts and we had some under cooked rice but that got resolved. Nice place friendly staff please resolve the issues and diversify the food too for the all-inclusive
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Colin,It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff.Only the best Guests make it possible for us to be the best Hotel.We look forward to welcoming you again, hopefully soon at the Real Bellavista Hotel & Spa.Kind regards,Patrícia Moutas

8/10 - 좋아요

Vincent

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel trés sympathique avec chambres spacieuses et bien équipées. Restauration de qualité avec un grand choix. Salle de sport appréciable avec de nombreux équipements, navette gratuite vers les 3 principaux lieux d'Albufeira. Albufeira est une station balnéaire donc peu fréquentée et trés calme en décembre avec peu d'activités et commerces ouvert. Idéal pour repos et détente. Excellent séjour familal. Points à améliorer : 1) Manque de sourire de certains membres du personnel (Compensé par ceux trés souriants et sympathiques ...) 2) Restaurant et espaces commun assez bruyants rappelant les cantines scolaires 3) Navettes aéroport/hôtel et hôtel/aéroport non comprises dans le forfait "Voyage tout compris" : comptez 70€x2 soit 140€
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Cher Vincent,Avant tout nous tenons à vous remercier pour votre préférence. C’est avec grand plaisir que nous recevons vos commentaires positifs, et nous vous remercions pour l’excellente note que vous nous avez donnée. Nous sommes ravis pour savoir que vous êtes satisfait.Je vous remercie également pour la description de nos services, localisation et installations de notre Hôtel Real Bellavista Hotel & Spa ce sera surement très apprécié et utile pour nos futurs clients. Nous espérons pouvoir vous recevoir une prochaine fois au notre Hôtel pour avoir à nouveau une excellente expérience avec nous.Cordialement,Patrícia Moutas

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Client,We sincerely thank you for letting us know about your stay at the Real Bellavista & Hotel SPA.We were very pleased to learn that our service and hospitality meet your expectations and we are very happy to know that we are continuing to maintain the high standard that we strive for.Hoping to welcome you again at our hotel, we remain,Yours FaithfullyPatrícia Moutas

10/10 - 훌륭해요

John Brian

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed one day then off to Faro. Very nice . the hotel is great for families. Great buffet lunch and breakfast. Rooms nice..bed comfortable.
2022년 10월에 1박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear John Brian,We sincerely thank you for letting us know about your stay at the Real Bellavista & Hotel SPA.We were very pleased to learn that our service and hospitality meet your expectations and we are very happy to know that we are continuing to maintain the high standard that we strive for.Hoping to welcome you again at our hotel, we remain,Yours FaithfullyPatrícia Moutas

10/10 - 훌륭해요

Fabio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel poco fuori dalla zona centrale di Albufeira in posizione comoda. Pulito, buona colazione, camera spaziosa e recentemente rinnovatoa
2022년 6월에 3박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Gentile Fabio,Ci scusiamo per eventuali errori si potrebbe trovare, ma dato che il nostro italiano, purtroppo, non è perfetto, abbiamo dovuto usare un programma di traduzione per la nostra rispostaE 'davvero gratificante vedere come piacevole il vostro soggiorno è stato e che siate soddisfatto con il nostro servizio.Grazie mille per la tua opinione e non vediamo l'ora di darvi il benvenuto di nuovo per il Hotel.Cordiali saluti,Patrícia Moutas

8/10 - 좋아요

Rhys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good hotel for a week stay, nice room, clean, nice pool area, friendly staff. However, the aircon wasnt working in our room the entire time we were there which isnt ideal somewhere that hot. Whenever we asked they said it was a building wise issue and were not clear as to when or if it was being sorted. Breakfast was good but dinner wasnt great on the night we ate at the hotel
2022년 6월에 6박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Guest,Thank you so much for your constructive comments and review. It was a real pleasure to read your review and how much you have enjoyed your stay with us.Only demanding Guests like you allow us to improve our service and continue to exceed expectations.We look forward to welcoming you again, hopefully soon.Kind regards,Patrícia Moutas

8/10 - 좋아요

Jevgenijus

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 6월에 4박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Guest,Thank you so much for your constructive comments and review. It was a real pleasure to read your review and how much you have enjoyed your stay with us.Only demanding Guests like you allow us to improve our service and continue to exceed expectations.We look forward to welcoming you again, hopefully soon.Kind regards,Patrícia Moutas

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service, helpful staff. Clean and comfortable place. Breakfast was very good. Would stay again
2022년 6월에 5박 숙박함
답변 제공: Patrícia Moutas 님, 2023년 6월 15일
Dear Guest,Thank you so much for your constructive comments and review. It was a real pleasure to read your review and how much you have enjoyed your stay with us.Only demanding Guests like you allow us to improve our service and continue to exceed expectations.We look forward to welcoming you again, hopefully soon.Kind regards,Patrícia Moutas