외관

OYO 던마르 하우스 호텔 여행 후기

3 out of 5
OYO 던마르 하우스 호텔
Dunmar House, Dunmar Drive, Alloa, Scotland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 76개 이용 후기 중 37개" "
평점 8 - 좋아요. 76개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 76개 이용 후기 중 7개" "
평점 4 - 별로예요. 76개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 76개 이용 후기 중 1개" "

8.8/10

청결 상태

9.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wenn man eine Zeitreise machen möchte ist das Hotel genau das richtige. Es ist ein wunderschönes Anwesen. Leider hat es Ecken und Kanten und ist was renovierungsbedürftig.Das Haus schreibt halt Geschichte und es ist sauber und die Gastgeber haben es auch schon an einigen Stellen renoviert. Wir waren beeindruckt und bedanken uns hier nochmal.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Dunmar House 님, 2024년 3월 6일
Thank you. Your review is greatly appreciated

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Good night's sleep. Wifi not working, although I could connect to the router. These things happen and I'm sure if I'd have asked, the staff would reboot the router. Breakast - coffee was mega weak. I should have asked for anotjer pot. Yet again, im sure thatbit wouldn't have been any trouble. Staff - friendly and attentive.
2024년 1월에 1박 숙박함
답변 제공: Dunmar House 님, 2024년 2월 7일
Thank you for your review and comment. Not sure if it was internal or external problems with the Wi-Fi there has been work on the lines over the past few weeks and it has been dropping out and in! Sorry about the breakfast coffee - there is no excuse for weak coffee.

10/10 - 훌륭해요

robert

2024년 1월에 1박 숙박함
답변 제공: Dunmar House 님, 2024년 2월 7일
Thank you, we appreciate you taking the tome to provide a score.

10/10 - 훌륭해요

Christopher

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Dunmar House 님, 2024년 2월 7일
Thank you. Your review is greatly appreciated.

10/10 - 훌륭해요

Neil

2023년 12월에 2박 숙박함
답변 제공: Dunmar House 님, 2024년 2월 7일
Thank you. We appreciate you taking the time to provide feedback on your stay.

4/10 - 별로예요

Katie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed at this hotel for one night following a graduation. We were in room 6 and had difficulty finding the room as it was through a closed door and down a corridor with no lights on. The room we stayed in had a double bed and a single bed and was very spacious and the bathroom had both a shower and a bath. However the decoration was very outdated with brown, damp marks on the ceiling and the floor was peeling. The beds were very uncomfortable and we were able to feel each individual spring. The breakfast was good, lots of options and made to order. Staff were friendly.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

MARTIN

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

8/10 - 좋아요

Neil

2023년 8월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 26일
Thank you

8/10 - 좋아요

Neil

2023년 8월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 26일
Thank you

10/10 - 훌륭해요

Martin

2023년 8월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 18일
Thank you. Your review is greatly appreciated.

10/10 - 훌륭해요

Erika

2023년 8월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 26일
Thank you, your review is greatly appreciated

10/10 - 훌륭해요

R. Bruce

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location - close to many tourist areas, the staff were friendly and helpful.
2023년 7월에 2박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 4일
Thank you for choosing to stay with us and providing such a lovely review. It was delightful having you here and hope that we shall see you again in the future.

4/10 - 별로예요

stephen

2023년 7월에 1박 숙박함
답변 제공: Summer House 님, 2023년 8월 2일
We are sorry that you were disappointed with your stay. However providing a low score with no comments about what you were dissatisfied with will not help us improve or really help other travellers. Please, if you are leaving a review, provide some feedback..

8/10 - 좋아요

Dr. Fritz

좋아요: 청결 상태, 직원 및 서비스
Das Haus liegt sehr schön feei in einem Park ; das Ambiente entspricht einem alten englischen Landhaus gehobenen Stil. Wenn auch etwas reparaturbedürftig , so doch insgesamt lohnender Aufenthalt. Zimmer sauber und sehr geräumig; Personal sehr freundlich
2023년 6월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 4일
We are delighted that you emptied your stay and works like to thank you for your review and comments. These are always useful.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 4일
Thank you. We appreciate you taking the time to provide a review.

6/10 - 괜찮아요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Near house!
Staff very friendly, great service. Cool house but needs some TLC.
2023년 7월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 2일
Thank you.

4/10 - 별로예요

Annette

2023년 7월에 2박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 14일
We appreciate review feedback but unfortunately a score with no comments do not help us improve the services on offer. If there were issues, as I assume that there must be with a score of 2 out of 5, if you let us know what these were this can be assessed.

8/10 - 좋아요

GEOFFREY

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
efficient friendly staff, good service but the fabric of the hotel was very tired.
2023년 7월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 2일
Thank you, we are aware that there are areas to be worked on and this is being done as and when we can.

4/10 - 별로예요

Sheila

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Shabby & very tired building
Potentially a beautiful building but it’s very very scruffy . Bathroom was pretty nasty, ceiling cracked & looked as though it is about to cave in. Curtains are old & grubby, windows are Rowton & paintwork flaking everywhere. Ridiculously expensive for what is offered. Staff were excellent & they were the saving grace . !. It would seem the owner doesn’t really care about the condition of his property. The drive way is a pot holed liability for your cars suspension.
2023년 6월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 8월 2일
Thank you for your comments. I can assure you that the owner does care and is working around the building improving when and where they can. Prices, ended booked direct with the hotel, are considerably lower than when booked through an OTA!

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect night stay.
Everything we needed for a 1 night stay. The staff were very attentive, extremely helpful and made the stay enjoyable. The food was great and the prices very reasonable. A lovely garden area for families to enjoy and to soak up the sun. Although it could do with a little updating it was a very enjoyable stay.
2023년 6월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 6월 5일
Thank you for choosing to stay with us and taking the time to provide a review. We are aware that there are areas that require updating and we are working our way through these.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함
답변 제공: Dunmar House 님, 2023년 5월 30일
Thank you for choosing to stay with us and taking the time to provide a review. It is greatly appreciated.

10/10 - 훌륭해요

Dwight

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a wonderful stay!!!
This place was very nice. The staff was friendly, helpful and courteous. The food was great. The rooms were clean and comfortable.
2023년 5월에 3박 숙박함
답변 제공: Dunmar House 님, 2023년 5월 30일
Thank you. We are delighted that you enjoyed your stay.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
2023년 5월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 5월 30일
Thank you for your feedback. It is greatly appreciated.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beds were not very comfortable. Staff was friendly and great.
2023년 5월에 1박 숙박함
답변 제공: Dunmar House 님, 2023년 5월 15일
Thank you for your review and feedback. We will investigate your issue with the bed.

4/10 - 별로예요

Christopher

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Dunmar House 님, 2023년 4월 23일
Thank you for providing a feedback score. We are disappointed that you did not rate us very highly. If you could have highlighted what had caused you to provide such a low score we could address these issues.

10/10 - 훌륭해요

WAYNE 님, Orangeburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Glorious old mansion converted to hotel. Lovely Victorian furnished rooms. Excellent value!
2022년 10월에 1박 숙박함
답변 제공: Dunmar House 님, 2022년 10월 10일
Thank you for choosing to stay with us and taking the time to write a review.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Dunmar House 님, 2022년 10월 6일
Thank you, we greatly appreciate your review.

10/10 - 훌륭해요

Linda

2022년 9월에 1박 숙박함
답변 제공: Dunmar House 님, 2022년 10월 1일
Thank you. We appreciate your review and works like to thank you for choosing to stay with us

8/10 - 좋아요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and spacious.Dinner at night and breakfast in morning were excellent.
2022년 9월에 1박 숙박함
답변 제공: Dunmar House 님, 2022년 9월 28일
Thank you for choosing to stay with us and taking the time to provide a review. Hopefully we shall see you again at some point in the future.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great quaint hotel that I am sure would appeal to our american and european visitors
2022년 9월에 2박 숙박함
답변 제공: Dunmar House 님, 2022년 9월 14일
Thank you for choosing to stay with us and we are grateful for your review. We are delighted that you enjoyed your stay and hope that we shall see you again.

8/10 - 좋아요

Gavin

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
good position, near Ochil hills
2022년 5월에 2박 숙박함
답변 제공: Dunmar House 님, 2022년 5월 11일
Thank you for choosing to stay with us and taking the time to write a review. Hopefully we can be of service at some point in the future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Love the old style but property could do with an uplift
2022년 4월에 1박 숙박함
답변 제공: Duunmar House 님, 2022년 4월 21일
Thank you for your review. We are aware that there are areas that require updating and are working through these. Hopefully if you return in the future you will notice the differences.

2/10 - 너무 별로예요

Sonia

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Complaint on room 7’
I was given no 7 room which turned out to be one they avoid putting guests in unless the hotel is full. I had booked well in advance The hotel was not full and I advised when i booked my arrival time would be after 7pm I asked if oi would need to book a table they said no and would I be able to get food.yes. When I rang to say I had arrived in Alloa and was trying to get a taxi I asked could I have a meal was told kitchen was closed. So I asked for a sandwich even And told them I had been promised there would be food . So when I did arrive the chef cooked a very nice meal and the girls in the bar and reception very polite and helpful. Then I asked to go to My room I am a fit 76 year old fortunately and so after two lots of stairs carrying my case the young girl pointed to the room down a further 3 steps handing me the key. When I opened the noise of the boiler was immense the heating in the bedroom full on and I could not turn it down so they had opened the window prior to my arrival. The room had old furniture with marks on the dresser and not very inviting and this awful boiler noise went on all night. So by the morning I was exhausted and asked reception why I was in that room. She did not know said it was not normally let to guests unless hotel was full . The breakfast was absolutely delicious and I checked out feeling very cheated by the way I was treated and the dreadful room. So perhaps you could look into this for me Because the hotel itself is lovely.
2022년 3월에 1박 숙박함
답변 제공: Dunmar 님, 2022년 7월 23일
Room 7 is our, only, budget room. It is the cheapest room in the hotel as it is near the fridge unit and does nor have a view on par with the rest of the rooms. Apart from that there are no issues with this room and it is used often. We are sorry that your stay did not meet your expectations and have taken your comments on board. The regulator on the radiator has been replaced and the hotel was full that night.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly hotel
Very friendly. Accommodated me for food requirements.
2022년 1월에 1박 숙박함
답변 제공: Dunmar House 님, 2022년 3월 1일
Thank you for your review. It is greatly appreciated.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Dunmar 님, 2022년 7월 23일
Thank you - your review is greatly appreciated.

8/10 - 좋아요

Paula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful, handy & good vibe.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'll definitely be back.
Excellent visit, large room and en-suite, well furnished and lovely and clean. Very friendly, helpful
2021년 8월에 1박 숙박함

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, comfortable, friendly, dog friendly & superb food.
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant service and very helpful the house g lady on reception is a credit to the hotel
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First Choice in Alloa
Second time on this lovely hotel. Food great as usual. Definitely will come back again.
2021년 7월에 2박 숙박함

8/10 - 좋아요

Lenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Leo T
Great staff and very attentive Also nice and quiet Lovely gardens to sit in Hotel is slightly tired in places and a chair in a room would be good as you only have the bed to sit on Food was good and good portions and waiting staff excellent Overall good value for money
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big room
Big room very quiet friendly staff. Had eggs hollandaise for breakfast which made a nice change from a fry up and a bit more healthy. Hot chocolate in the room.
2021년 7월에 1박 숙박함

8/10 - 좋아요

Nigel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Flying visit
Lovely Friendly gem
2021년 1월에 2박 숙박함
답변 제공: Dunmar House 님, 2021년 1월 19일
Thank you for taking the time to write a review it is very much appreciated. We hope that we can be of service again in the future.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Really nice old house -the decor reflects the age but it is clean and the rooms are big. Service was outstanding and had no issues with my dogs. I will be coming back after lockdown
2020년 11월에 2박 숙박함
답변 제공: Dunmar House 님, 2020년 11월 5일
Thank you for taking the time to write a review. It was lovely to have you here and look forward to seeing you on your next visit.

8/10 - 좋아요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 4박 숙박함
답변 제공: Dunmar House 님, 2020년 10월 22일
We are happy that your stay was good and we look forward to hopefully welcoming you back in the future.