2/10 - 너무 별로예요
Alicia
반려동물 동반 여행
2024년 6월 14일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk lady was rude and unprofessional. I was traveling from sc to ca and after driving for 15 hours my dog and I were done for the done and booked a pet friendly hotel, when we arrived the lady asked me to cancel my reservation because according to her she didn’t have any pet friendly rooms, then she called someone and that person told her they have a few rooms available so she gave me a nasty one, she tried to say my dog was not clean and put us in a smoking room, worst experience ever, I will never stay in this hotel chain again. Oh I was forgetting to mention they charged me almost $30 for my pet when a pet fee was never mention on the website.
Alicia
2024년 6월에 1박 숙박함