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Grand Sapphire

Property class: 4

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Located close to Zenkov Cathedral and Almaty Opera House, Grand Sapphire provides a playground, a hair salon, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a manicure/pedicure at LUXCOSMED, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is ₩127,929
₩143,286 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Mountain View, Executive Level

Family Room, Mountain View, Executive Level | Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Family Room, Mountain View, Executive Level

  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, City View, Executive Level

Deluxe Room, City View, Executive Level | Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Deluxe Room, City View, Executive Level

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Penthouse

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Suite

  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Luxury Suite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Penthouse Suite

Minibar, in-room safe, soundproofing, iron/ironing board (on request)

Luxury Penthouse Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi
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About the neighborhood

Located in Almaty, Grand Sapphire is in the business district. Almaty Opera House and National Museum of Kazakhstan are cultural highlights, or if an activity is on the agenda, check out Shymbulak Ski Resort. Looking to enjoy an event or a game? See what's going on at Almaty Central Stadium or Medeo. Visit our Almaty travel guide
Map
Dostyk avenue, 32, 32, Almaty, AMY, 050010

What's nearby

  • A snow-covered building with ornate domes and a central dome, surrounded by trees.
    28 Panfilov Heroes Memorial Park
    5 min walk - 0.5 km
  • A cityscape at dusk with snow-capped mountains in the background and a prominent building with a green roof in the foreground.
    Almaty Opera House
    14 min walk - 1.2 km
  • Panfilov Park
    7 min walk - 0.6 km
  • Zenkov Cathedral
    12 min walk - 1.1 km
  • Almaty Zoo
    2 min drive - 2.3 km

Getting around

  • Almaty Station
    12 min drive
  • Almaly
    14 min walk
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Restaurants

  • Vanilla
    13 min walk
  • Guinness Pub
    13 min walk
  • Fika
    13 min walk
  • Mar'ina Roshcha
    9 min walk
  • Kulikov
    12 min walk

About this property

Grand Sapphire

  • Upscale hotel near Zenkov Cathedral
  • Located close to Almaty Opera House and Almaty Zoo, Grand Sapphire provides a playground, a hair salon, and dry cleaning/laundry services. Indulge in a body scrub, a facial, and a manicure/pedicure at LUXCOSMED, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a business center.
  • Additional perks include:
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
    • Concierge services, a 24-hour front desk, and luggage storage
    • 1 meeting room, a front-desk safe, and tour/ticket assistance
  • Room features
  • All 50 rooms offer comforts such as bathrobes, as well as thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Electric kettles, heating, and daily housekeeping

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  • Parking included
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The price is ₩147,525
₩171,129 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Is Grand Sapphire pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Sapphire?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Grand Sapphire on Sep 2, 2026 start from ₩127,929, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Grand Sapphire?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Sapphire?

Check-out is at noon.

Does Grand Sapphire provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 5000 per vehicle applies.

Where is Grand Sapphire located?

Located in Medeu District, this spa hotel is within 1 mi (2 km) of Zenkov Cathedral and Almaty Opera House. Almaty Zoo and National Museum of Kazakhstan are also within 2 mi (3 km). Almaly is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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