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Reviews of The Plough

3.5 out of 5
The Plough
24 Bondgate Without, Alnwick, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 74 reviews" "
Rating 8 - Good. 24 out of 74 reviews" "
Rating 6 - Okay. 7 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inn option. Friendly staff and clean accommodation. Only comment was that it is a shame they were not offering breakfast when we stayed.
Stayed 1 night in Apr 2024

8/10 Good

Caron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Alnwick - clean, spacious room
Stayed 3 nights in Feb 2024

8/10 Good

George

Stayed 1 night in Dec 2023

10/10 Excellent

Charlie

Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Very comfortable. Would recommend
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great central hotel to stay at for Alnwick, Alnwick Castle and surrounding areas
Stayed 3 nights in Oct 2023

10/10 Excellent

S

Stayed 1 night in Aug 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Brilliant stay. Perfect location for what we needed and really friendly staff
Stayed 2 nights in Jul 2023

4/10 Poor

Anthea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Stayed 1 night in May 2023

10/10 Excellent

Sharron

Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely overnight stay.
Lovely old coaching inn, tasteful decor. Large bedroom & bathroom. Delicious food in the restaurant. Very helpful & efficient staff. In the centre of Alnwick so convenient for a visit.
Stayed 1 night in Mar 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Feb 2023

6/10 Okay

Chris

Liked: Cleanliness
Alnwick trip
Nice room, rubbish shower. Had to go and hunt out a member of staff to order breakfast.
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Francis

Stayed 3 nights in Jul 2022

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We booked this hotel as it was very close to Alnwick Gardens where we were attending a wedding. We were advised when we booked that the room was a small double with en-suite., but it was more than adequate for a one night stay. Staff were extremely friendly, breakfast was lovely and would definitely stay here again
Stayed 1 night in May 2022

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay Alnwick
Very friendly, helpful staff. Bed very comfortable, clean room . Great food ! My only negative is the poor internet connection , which has been mentioned on previous reviews but has not been addressed.
Stayed 1 night in Mar 2022

8/10 Good

chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Over-priced. We stayed another night in a different pub just outside Alnwick for half the price, with breakfast included, and it was much better. You’re paying for the location, but for the sake of driving ten minutes out of town it isn’t worth it. The room was big, but the bathroom was very dated, and the bar area etc felt quite tacky. Also the staff weren’t particularly friendly or engaged - there was definitely a ‘doing the bare minimum’ attitude. When we checked in the girl asked if we were eating that evening, and when we said we weren’t sure, she assured us that they would keep a table for us. What she didn’t mention is that everything in Alnwick is closed on a Monday. When we arrived back at the hotel at 10 past 8, having failed to find any food, we were told that the kitchen had stopped serving food. No apologies or attempts to come up with a solution. So we ended up having takeaway chips on a bench outside. When we checked out the manager apologised and offered us a discount. But don’t think we’ll be staying there again!
Stayed 1 night in Aug 2021

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great value
Very comfortable room in a great location. Staff were very accommodating with my pretty late check-in time. The car park is behind the hotel is a tight squeeze for larger cars.
Stayed 1 night in Jul 2021

8/10 Good

judy

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed our stay at The Plough. The room was lovely and staff provide dinner even though the service hours were over.
Stayed 1 night in Jun 2021

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay In Alnwick centre
The Plough is just outside Alnwick Centre and very convenient for the town but also hitting the road to go elsewhere. The room I was in was comfortable and service was great. The room itself was very small but contained everything I needed. Including breakfast might be good but this might have been the result of fierce competition in Alnwick for accommodation in the week I stayed.
Stayed 3 nights in Jun 2021

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The restaurant is absolutely incredible, I’d genuinely go back for the food alone. The rooms are really stylish and comfy and I think this place is an absolute bargain. I would recommend to all my friends.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great location and good food in the restaurant.
Stayed 1 night in Aug 2020

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic stay
So lucky with the weather through the day but it rained at night!! The staff were lovely. We had a little issue with the sky light when we returned to the hotel the rain had came in onto the bedding. All the girls quickly got this sorted for us and where so lovely.
Stayed 1 night in Aug 2020

4/10 Poor

Jez, Rochdale

Traveled with partner
Liked: Cleanliness
Room was roasting. Downstairs was like a youth club at night, really loud. Staff were the average age of 18 doing 12 hour shifts. Cheap labour. Won’t be staying again. Oh and a member of staff walked in our room at 8:30am and saw my girlfriends bare bottom as we were rudely awoken! Before they ran off in shock we were in there!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice pub, if you stay I’d advise eating in.
Stayed 2 nights in Jul 2020

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Will, Sheffield

Traveled with partner
Disliked: Cleanliness, amenities
For the price, I felt a little underwhelmed at this place. The room is nice enough, but they put us in the wrong one at first. The shower is VERY noisy and not very warm, the bath was a bit grubby, the toilet was also noisy when it flushes. I couldn't get BBC channels on the television, you have to use a dark external staircase after 11pm and breakfast isn't included, which for £150 a night, I would have expected.
Stayed 2 nights in Feb 2020

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alnwick
The plough is right in the centre of this lovely little town . The rooms are very tidy and comfortable . The staff are really friendly and helpful. Would stay again next time
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property. Good location. Staff helpful. Nice bar. Good breakfast.
Stayed 3 nights in Oct 2019

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities
Disappointing.
I would highlight the lovely staff and great breakfast service.Unfortunately though we found the bed to be extremely uncomfortable and even though we reported our issue and duvets were put on the mattress under the bottom sheet, my back suffered and not much sleep was had.The shower also had areas of mildew and from time to time there was an unpleasant smell in there.The hotel also needs to look at the carpet from the ground floor up past the kitchen and restaurant - it is in need of a re fresh. Sadly we will not be returning.This hotel could be great - the food is very good but more attention to detail is needed.
Stayed 3 nights in Sep 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exploring Northumberland
This was our first trip to Alnwick and we were bowled over by the town and also the hotel. Everyone was so helpful and friendly, the food was excellent and our room was so cosy. We have no problem in recommending this hotel to anyone. Only one thing.....there is no lift, so if you have heavy luggage you might want assistance or pack a smaller case.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Excellent location in Alnwick to walk everywhere. We were upgraded on arrival which was nice.They do not pre-warn you about the very narrow arch entrance that you need to fold your wing mirrors in to get into the car park. A wide car would not get in. There is a back entrance that we were not told about until we arrived, but it is still a tight 90° turn, a few shunts required for long or wide cars. Food okay, breakfast not included. I asked for eggs benedict and was asked if that was with a fried egg, and it was swamped with hollandaise sauce, about a cupful.Next day l asked for scrambled egg and salmon. The egg had been microwaved as it was the shape of a big ramekin dish, and very dry.
Stayed 2 nights in Sep 2019

6/10 Okay

Mrs Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay staff very friendly it was a really hot night and could have done with a better fan
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Words fail me. This was advertised as a luxury hotel. It was the first hotel I have ever stayed in with no levers on the bath tap so it couldn't be operated or used. The poorly fitted shower spayed water everywhere. The bin hadn't been emptied or the room properly cleaned. The management of this hotel should hand their heads in shame
Stayed 3 nights in Jun 2019

8/10 Good

Julie

Stayed 1 night in Jul 2019

6/10 Okay

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi. Booking said free breakfast but was told it was not included in price.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous pub, great location and helpful staff. It was worth the effort of carrying our bags up two flights of stairs
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , close to all amenities
on a very cold day it was nice to have warm and friendly room to relax in.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of Alnwick
Comfortable hotel with friendly staff. Room was good, though bathroom could do with a touch up! Location is great- only a short walk to Alnwick castle and garden. Breakfast was excellent.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks nice but that's about it!
The hotel looked nice but it is unclean. Our bathroom smelt like a drain was blocked and at breakfast the crockery was dirty. Plus the bed was too soft and the staff struggled to smile. We only needed a base for the night but even in that short space of time we knew we wouldn't go back and would not recommend to anyone!

6/10 Okay

Young Family, The Wirral

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not as good as hoped
Although our room was very clean, we were staying with our daughter and had booked a family room. we had a queen sized bed with a folding bed for our child. Her bed was terrible - so uncomfortable that she ended up having to sleep in our bed for the duration of our stay. The only member of staff that was friendly and made an effort was the male manager. The waitresses at breakfast were most unfriendly as was the other staff throughout the hotel. Unfortunately unless the staff have some training in customer care they will lose valuable business. We would not stay at this hotel again.