Alsace-Lorraine, Grand Est hotel rooms at the Best Western

"Friendly staff and very helpful, love the location as very easy when you are travelling by train and lots of restaurants around and walking distance to tourists areas"

"Great"

"Staff was friendly. The air conditioning did not work so the room was a bit stuffy. The little fridge also did not get cold."

"Clean room, staff friendly. air conditioning didn’t work much, minimum it hot was 24C… Good breakfast, but for being France i expected more. Where are the fromage options? They don’t mention within the Expedia app that the pool is closed for kids at 5pm."

"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"Great location very close to the train station and city centre! The hotel was clean and felt safe, and there is self-serve laundry available at a partner hotel about one block away. "

"Loved my stay, would definitely book again"

"Great location"

"We had a wonderful stay at Hôtel Athena Spa and would happily return. The availability of on-site parking made everything very easy, especially traveling with kids. The breakfast offered a great variety with plenty of options for everyone, and the pool was a highlight—perfect for both children and adults. Most importantly, the staff were incredibly friendly and accommodating; when the family suite was unavailable, they quickly found a perfect alternative for us. Highly recommend for a comfortable and family-friendly stay."