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예약 가능 여부 확인

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
1500 Sterling St, Altoona, PA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 828개 이용 후기 중 227개" "
평점 8 - 좋아요. 828개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 828개 이용 후기 중 156개" "
평점 4 - 별로예요. 828개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 828개 이용 후기 중 65개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추
방에서 곰팡이 냄새가 나고, 수건에는 머리카락이 있었어요. 너무 싫은 경험이었음
2018년 10월에 1박 숙박함

2/10 - 너무 별로예요

Donald

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was disgusting! The room had a horrible funky smell! The floor had soft spots in like you might fall through. There was nasty stuff on the walls. The bathroom door had been busted in. Illegal aliens all around. Creeping around us as we were getting our bags. Very uncomfortable! They wouldn’t refund our money when we refused to stay. Worst place I’ve ever seen! Shouldn’t be open to public. Leave it for the illegals and sex offenders!!
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most disgusting place ive ever walked into. The room was filthy, sheets were dirty and stained, the pillows 2 had pillow cases i had none and they were all dirty and sweat stained, the floor was sticky, walls were filthy. I walked right out and went up to the office they gave my deposit back but would not give me my money back for the room. They said i was not back in 15 min so they couldnt refund me, Horriblw place RUN.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear JasonThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 청결 상태
We got to our room and got in, not realizing that the lock was broken. When we left as we had tickets to a local baseball game. The door would not lock. We went up to the front desk and dialed the number. They said to call if you had problems and it was an incorrect number. The only reason we found someone to help is they were walking around outside. The staff was nice but a very average hotel and the room was not very clean. A lot of dust.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear JenniferThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

10/10 - 훌륭해요

Claro

2024년 4월에 1박 숙박함

4/10 - 별로예요

sunilkumar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
AC and heat was not working burning smell was coming out
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear SunilkumarThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay, the effort was made to switch the rooms for you, if it would have been a choice. I apologize again, for such an inconvenience caused to you during your stay. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral Manager

2/10 - 너무 별로예요

Kathleen

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms and bathroom and bed sheets where very dirty and rooms had a mold smell too and I know cause I work for a cleaning company for schools and believe me that was disgusting .
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Ms KathleenThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards despite of having change 2 rooms, and thank you for not flushing the toilet and leaving it messy. We have refunded in full, the entire amount without charging any fees. Please choose to stay with us again so we can provide a better stay experience to you.Thanking youSincerelySheetal PatelGeneral Manager

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear DavidThank you for taking time, to input your valuable feedback. Thank you for your business and I appreciate you giving us an outstanding rating. We are glad you enjoyed your stay at our motel and we hope to see you again soon.Thank youSincerelySheetal PatelGeneral Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 3월 3일
Dear JohnDear DavidThank you for taking time, to input your valuable feedback. Thank you for your business and I appreciate you giving us an outstanding rating. We are glad you enjoyed your stay at our motel and we hope to see you again soon.Thank youSincerelySheetal PatelGeneral Manager

6/10 - 괜찮아요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfy
Very clean annd comfy bed and nice front desk staff! Only wish they had hair dryers in the room. Also; no breakfast or coffee but for the price; can’t really argue :)
2023년 12월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
Fine for the price. No frills but clean and in a good location near I99 and activities.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear DavidThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed, clean bathroom and a quiet stay
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear ScottThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

8/10 - 좋아요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was handy for what I needed. It does show its age though
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear RonThank you for your business and thank you for giving us a wonderful rating, we really appreciate that. I am glad you enjoyed your stay with us. We look forward to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

2/10 - 너무 별로예요

Joni 님, Concord

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty, outdated and poor repair. Non smoking room smelled like smoke and had burn marks on edge of tub.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear JoniThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
Stay at Rodeway Inn was spectacular
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 22일
Dear AdamThank you for your business and thank you for your wonderful rating and your kind words for our staff. Great reviews like yours encourages us to provide an outstanding guest services to all our guests. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral Manager

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area was nice and the hotel was clean. My wife and I will go back again if in area
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear ChristopherThank you for your business and a wonderful rating, your kind words encourages us to provide an outstanding guest services to all our guests so you keep coming over again and again and we can improve on your guest experience.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 - 좋아요

rose

좋아요: 직원 및 서비스, 객실의 편안함
It was a decent, older hotel. The location was right and so was the price. It suited my purposes well and would use again in a similar situation
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear RoseThank you for your business and a wonderful rating, your kind words encourages us to provide an outstanding guest services to all our guests so you keep coming over again and again and we can improve on your guest experience.Thank youSincerelySheetal PatelGeneral Manager

4/10 - 별로예요

Donte

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
1 of the beds the comforter had a blood smear, the other the comforter was stained also. The bathroom the tub had spider webs in it and the faucet leaked when the shower was on so the pressure was poor.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear DonteThank you for taking time to input your valuable feedback, it is very important to us. We will address the issues of your concern to avoid inconvenience to any other guests in future. Please choose to stay with us again so we can provide a better stay experience to you.Thank yousincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was good. Staff were helpful and friendly. Amenities were basic - but that is what we expected for the price we paid. We would stay here again if we are in the area.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear RonaldThank you for your business and a wonderful rating, your kind words encourages us to provide an outstanding guest services to all our guests so you keep coming over again and again and we can improve on your guest experience.Thank youSincerelySheetal PatelGeneral Manager

8/10 - 좋아요

Debra 님, Leesburg

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check-in was smooth and friendly
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear DebraThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall stay was fine. Desk clerk at midnight was very friendly. The sink, however, was clogged. It was late when we arrived, so we dealt with it.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear SusanThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

4/10 - 별로예요

Robert

2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 22일
Dear RobertThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standard during your stay, we will work hard to improve on them so you can have a better stay experience, next time you choose to stay with us.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 객실의 편안함
The price was right but the services were poor. Ice machines broken
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear SandraThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 - 너무 별로예요

Matthew

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear MatthewThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve our services for a better stay experience to all our guests in future. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

2/10 - 너무 별로예요

Eugenia

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled of urine, no pool, no coffee pot, something brown dripping down the side of the tub, ants all over and the took a $100.00 deposit that i haven't gotten back yet. And they charge $90 a night and its a $40 room at best!!!!!
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 6일
Dear EugeniaThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

2/10 - 너무 별로예요

Chelsy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 6일
Dear ChelsyThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked nothing the towels were stained and threadbare. I asked for an extra set of towels and was rold no by the desk clerk. The tub drain did not work and the bathroom was very dirty. The walls were filthy and the fridge did not work. We will kot be back.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 6일
Dear JessicaThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

8/10 - 좋아요

Bruno

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good basic accommodation
Exactly what we expected for the price. No frills, basic accommodation. It did exactly what we needed it to; gave us two relatively comfortable beds for a night. Well located, right across the street from restaurants, and a minute from the freeway. Perfect for a stop over on the way to somewhere else.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 17일
Dear BrunoThank you for taking time to input your valuable feedback and response. Thank you for your business and a wonderful rating. Your words says it all. Exactly what you described is us, your words encourages us continuously to provide an outstanding guest services to all our guests. We hope to see you again on your next road trip through our area.SincerelySheetal PatelGeneral Manager

6/10 - 괜찮아요

Ian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool has long been broken, it's a very worn down place, but rooms are fairly clean and renovated. Def low cost in all ways
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 9일
Dear IanThank you for taking time to input your valuable feedback and response. I apologize, we could not meet your standards during your stay, we will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PGeneral Manager

4/10 - 별로예요

Alexander

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 7일
Dear AlexanderThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay, please choose to stay with us again so we can provide a better stay experience to you,Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 - 좋아요

Anthony

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
4th of July weekend and the pool wasn't open
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 7일
Dear AnthonyThank you for your business and thank you for taking time to input your valuable feedback and a wonderful rating. I apologize, the pool is not open this year, we are undergoing maintenance on the pool this year. We hope to have it open next season.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 - 좋아요

Winnie

좋아요: 청결 상태, 직원 및 서비스
Good motel for just a room. Clean, bed was comfortable good hot water, mini fridge, tv. Nice place to stop overnight or stay if visiting family or friends
2023년 6월에 3박 숙박함
답변 제공: General Manager 님, 2023년 6월 27일
Dear WinnieThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 27일
Dear DanThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

4/10 - 별로예요

Randall

별로예요: 직원 및 서비스
Management has found a company to hoom they have booked 20 plus rooms for an extended period. Consequently i was unable to park in front of my room # 250.Thet should have located the long termers in one area No soap and ice was only available from the office. .
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 17일
Dear GuestThank you for taking time to input your valuable feedback. I apologize, we could not meet your standards during your stay at our hotel. We will address this to the front desk and will make sure they are trained well to accommodate the guests accordingly to insure proper stay experience. Thank you so much for your response, we will address this promptly.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

8/10 - 좋아요

Michael

2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 27일
Dear MichaelThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

David

2023년 5월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 27일
Dear DavidThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

Gwendolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 17일
Dear GwendolynThank you for your business and an excellent rating. That says it all. We love to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 15일
Dear GuestThank you for taking time to input your valuable feedback. Thank you for your business and appreciate you gave us an excellent review. We hope to see you soon.thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

Jeff

2023년 5월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 17일
Dear JeffThank you for your business and taking time to input your valuable feedback. We appreciate you and your great rating keeps us motivated to provide great services to all our guests. We hope to see you again soon.SincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍👍
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 14일
Dear NicholasThank you for taking time to input your valuable feedback, your business and your excellent rating is really appreciable. It encourages us to provide the outstanding guest services to all our guests. Thank yousincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

2/10 - 너무 별로예요

Bruce

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't book this place.
Had 3 nights booked, didn't stay 1 night. We felt unsafe, and the smell when you opened the door to the room was disgusting. We found a great little place down the road we were very thankful for.
2023년 5월에 3박 숙박함
답변 제공: General Manager 님, 2023년 5월 14일
Dear BruceThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. Thank yousincerelySheetal PatelGeneral ManagerRodeway Inn Altooan

10/10 - 훌륭해요

Alisa

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 12일
Dear AlisaThank you for your business and thank you for a wonderful rating. I am glad you enjoyed your stay at our motel, we hope to see you again soon.Thanking yousincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

2/10 - 너무 별로예요

DOUGLAS

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Maintenance in the room left a lot to be desired (duct tape in tub). No hot water. Hard to find (no signage). Improper use of room next door. Room was marked as heat but someone was residing in this room marked as "heat".
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 12일
Dear DouglasThank you for your business, I apologize we could not meet your standards during your stay. We will immediately address the issues of your concerns. Please choose to stay with us again so we can provide a better stay experience.Thank youSincerelySheetal PatelGeneral Manager Rodeway Inn Altoona

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Gross
Our bathroom hadn't been cleaned. There was a huge clump of hair sticking to the shower wall and hair stuck in the drain. The previous guest's soap was still in there, too. Also, some of the bulbs were out so it was super dark. The pillows were nearly flat. The lights outside were so bright it was hard to sleep. And the customer before us in line was so disgusted he looked at his room and left, losing the money they paid for their three night stay. I cannot understand how anyone could give this dump a good review.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 12일
Dear GuestThank you for your business, I apologize we could not meet your standards during your stay. We will immediately address the issues of your concerns. Please choose to stay with us again so we can provide a better stay experience.Thank youSincerelySheetal PatelGeneral Manager Rodeway Inn Altoona

10/10 - 훌륭해요

Brenda

2023년 4월에 7박 숙박함
답변 제공: General Manager 님, 2023년 5월 12일
Dear BrendaThank you for your business and thank you for taking time to input your valuable feedback. Your excellent rating encourages us to provide an outstanding guest services to all our guests. We hope to see you again soon.thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 - 훌륭해요

Hector 님, Howell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All decent, clean and the guy attended us very well l. Thanks
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 23일
Dear HectorThank you for taking time to input your valuable feedback. Thank you for your business and an excellent rating. I am glad you enjoyed your stay with us and thank you for your kind words for our staff, people like you encourage us to provide outstanding guest services to all our guests. We hope to see you again soon.SincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

6/10 - 괜찮아요

Elaine

2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 18일
Dear ElaineThank you for your business and thank you for taking time to input your valuable feedback, We appreciate your business. I am glad you enjoyed your stay at our motel and we hope to see you again. Thanking youSincerelySheetal Patel

10/10 - 훌륭해요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place is very clean with a great staff
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 21일
Dear BrianThank you for taking time to input your valuable feedback, it is very important to us. I am glad you enjoyed your stay at our motel and thank you for your wonderful rating. We hope to see you again soon.Thanking youSincerelySheetal PatelGeneral Manager