로비

컴포트 인 애머스트 여행 후기

2.5 out of 5
컴포트 인 애머스트
143 Albion St S, Amherst, NS

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 431개 이용 후기 중 150개" "
평점 8 - 좋아요. 431개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 431개 이용 후기 중 75개" "
평점 4 - 별로예요. 431개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 431개 이용 후기 중 13개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location!
2024년 3월에 1박 숙박함
답변 제공: Ronda 님, 2024년 3월 17일
Dear Stephen,Greetings from the Comfort Inn Amherst!Thank you for your review. We are glad you enjoyed your stay. If you are in the area in the future please consider staying with us and we would be happy to serve you with the best of hospitality.Regards,RondaComfort Inn Amherst

6/10 - 괜찮아요

Leanne

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Rakesh 님, 2024년 3월 9일
Greetings from the Comfort Inn Amherst,Thank you for your valuable feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to our property.Thank you for choosing us for your stay.Regards,Rakesh Shetty

10/10 - 훌륭해요

Iris

2024년 3월에 1박 숙박함
답변 제공: Rakesh S 님, 2024년 3월 25일
Good morning Iris,Greetings from the Comfort Inn Amherst!Thank you for your valuable feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to our property.Thank you for choosing us for your stay.Regards,Rakesh Shetty

8/10 - 좋아요

Emry

2024년 3월에 1박 숙박함
답변 제공: Rakesh 님, 2024년 3월 22일
Dear Emry,Greetings of the day!Thank you for taking the time to complete this survey. We appreciate your business and if you are visiting Amherst again, please consider staying with us.Thank you,Rakesh SComfort Inn Amherst

10/10 - 훌륭해요

anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Glenda 님, 2024년 2월 26일
Good Evening AnneWe are delighted that you enjoyed your stay with us and we hope to see you again soon.Have a wonderful evening.Glenda, Guest Services

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 1박 숙박함
답변 제공: Glenda 님, 2024년 2월 17일
Good Evening JamesI am glad you enjoyed your stay with us and look forward to welcoming you back again soon.Have a great weekend.GlendaGuest Services

4/10 - 별로예요

Jeffrey

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room I booked with Expedia and the receipt and description when I booked clearly stated "Double Room Queen Bed". When I arrive I'm told I have a room with 1 Queen Bed and a pull out couch. There seems to be a disconnect between what Expedia advertised and what was communicated to the hotel. Had I have know I was not getting a "Double Room Queen Bed" at the time of booking I would have looked at alternatives in the area that better suited. I would like a significant discount on this booking as a result, as the room was ultimately falsely advertised and I did NOT receive what I had paid for and booked.
2024년 2월에 1박 숙박함
답변 제공: Glenda 님, 2024년 2월 11일
Good Evening Jeffrey,We understand your frustration regarding your reservation. As we discussed upon check-in, the reservation we received was for 1 Queen Bed & Pullout Please know, we would have gladly upgraded you to a room with 2 beds, if any had been available. Sincerely,Glenda Guest Services

10/10 - 훌륭해요

Blair

2024년 2월에 1박 숙박함
답변 제공: Rakesh 님, 2024년 3월 20일
Good morning Blair,Greetings from the Comfort Inn Amherst!Thank you for your valuable feedback and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to our property.Thank you for choosing us for your stay.Regards,Rakesh S

8/10 - 좋아요

Donald

2024년 1월에 1박 숙박함
답변 제공: Rakesh 님, 2024년 3월 20일
Good afternoon Donald,Thank you for your valuable feedback and I am delighted to know that you enjoyed your stay with us. I hope we will have the pleasure of seeing you again soon to serve you with the best of hospitality.Sincerely, Rakesh SFront office manager

10/10 - 훌륭해요

Josephine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The person on the front desk was wonderful. She was pleasant and told me the best way to get to my room and even offered to help me with my luggage if I needed it. Later she recommended a great restaurant for a lovely sit down dinner. A great way to wrap up my day.
2024년 1월에 1박 숙박함
답변 제공: Shannon 님, 2024년 1월 21일
Hi Josephine, Thank you so much for your kind review! I'm so happy to hear you were pleased with the service you received during your stay. I hope we'll see you again should you find yourself back in Amherst in the future.Many thanks, ShannonGuest Services Representative

8/10 - 좋아요

Josip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good please to stay
2024년 1월에 1박 숙박함
답변 제공: Ronda 님, 2024년 1월 11일
Hello Josip,Thank you for your recent stay. We appreciate your business and feedback.If you are in the area again, please consider staying with us.Thank youRondaComfort Inn Amherst

8/10 - 좋아요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ronda 님, 2023년 12월 30일
Hello Russell,Thank you for taking the time to complete this survey.We appreciate your business and if you are in the area again please consider staying with us.Thank you,RondaComfort Inn Amherst

10/10 - 훌륭해요

Kendra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very kind and helpful. Room was clean. The location is great. Second time staying here, will stay here again.
2023년 12월에 5박 숙박함
답변 제공: Ronda 님, 2023년 12월 13일
Hello Kendra,I am glad you found our staff kind and helpful. If you are in town in the future, I hope you consider staying with us.Sincerely,RondaGuest Services Amherst Comfort Inn

8/10 - 좋아요

Terrie 님, Federal Way

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A standard hotel room, good free breakfast and very helpful front desk as she directed us on the sights to see around town.
2023년 11월에 1박 숙박함
답변 제공: Glenda 님, 2023년 11월 22일
Good Evening TerrieI am delighted that you enjoyed your stay with us and the front desk was helpful with suggesting sights around town.I hope we will have the pleasure of seeing you again soon.Sincerely, Glenda Guest Services

10/10 - 훌륭해요

Lori

2023년 11월에 1박 숙박함
답변 제공: Glenda 님, 2023년 12월 9일
Good Afternoon Lori I am happy that you enjoyed your stay with us.On your next visit to Amherst, we look forward to welcoming you back.Have a great weekend Glenda

6/10 - 괜찮아요

Tyler

2023년 11월에 1박 숙박함
답변 제공: Glenda 님, 2023년 11월 8일
Good Evening TylerThank you for taking the time to review your stay with us. On your next visit to Amherst, we will have the pleasure of welcoming you back.Have a wonderful eveningGlenda Guest Services

10/10 - 훌륭해요

Inderjeet

2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 11월 20일
Dear InderjeetI am delighted that you enjoyed your stay with us.On your next visit to Amherst, I hope we will have the pleasure of welcoming you back.I hope you have a great evening.Glenda Guest Services

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
knowledgeable staff
2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 10월 31일
Dear MarkI am delighted that you enjoyed your stay with us and that you found our staff knowledgeable. I hope that we will have the pleasure of seeing you again soon.Have a great evening.GlendaGuest Services

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot Breakfast offered
2023년 10월에 2박 숙박함
답변 제공: Shannon 님, 2023년 10월 28일
Hi Patricia, Thank you for taking the time to review your recent stay at Comfort Inn Amherst. I'm so glad to hear you enjoyed our breakfast offerings!If you find yourself in back the area, I hope you'll give us the chance to host you once again. ShannonGuest Services Representative

8/10 - 좋아요

Steven

2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 11월 16일
Good Evening StevenThank you for taking the time to review your stay with us.I am happy that your overall stay was enjoyable.I hope you visit us again soon.Have a great evening.Glenda Guest Services

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Glenda 님, 2023년 10월 26일
Good Evening EdwardI am happy that you enjoyed your stay with us.I hope that on your next visit to Amherst we will have the pleasure of welcoming you back.Enjoy your eveningGlendaGuest Services

4/10 - 별로예요

Vilas A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy
2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 10월 22일
Dear Valued Guest On behalf of myself and the entire team, I would like to apologize for the noise.On your next visit, please do not hesitate to contact the front desk so that we can make your stay more enjoyable. Again, I apologize and hope you have a wonderful day.Glenda Guest Services

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Drag racing was going on close to property
2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 10월 15일
Dear MichaelThank you for taking the time to review your stay with us.I am sorry that you were able to hear the drag racing.On your next visit, if there is anything we can do to make your stay more enjoyable, pleasure do not hesitate to contact the front desk. Have a great Sunday.Glenda Guest Services.

10/10 - 훌륭해요

Torquil

2023년 10월에 1박 숙박함
답변 제공: Ronda 님, 2023년 11월 2일
Hello Torquil,Thank you for your positive review. I hope you enjoyed your stay. Please keep us in mind for you next stay in Amherst.Sincerely,Ronda

4/10 - 별로예요

david

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Glenda 님, 2023년 10월 15일
Dear David,I would like apologize for any issue that you may have encounter during your stay with us.On your next visit, please do not hesitate to contact the front desk, so that we can help make your stay more enjoyable. Sincerely,GlendaGuest Services

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast was really weird. They have a standard breakfast set up (eggs, toast, bacon, cereal, etc) but only 3 tables to eat at. Made it super awkward for everyone. Also the bathroom in the lobby is labeled as a "staff only" room. Clean enough place with nice staff, just really weird vibes from random things.
2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 10월 11일
Good Evening AndrewI understand your comments regarding the breakfast area. The hotel will be undergoing renovations in 2024 which will include the breakfast area. I hope that once the renovations are complete, we will have the pleasure of welcoming you back.Have a great eveningGlenda Guest Services

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Glenda 님, 2023년 10월 8일
Dear Valued GuestThank you for taking the time to review your stay with us.We hope to have the pleasure of welcoming you back soon.Have a wonderful evening.GlendaGuest Services

2/10 - 너무 별로예요

david

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Glenda 님, 2023년 10월 4일
Dear David I am sorry that you did not enjoy your stay and I would like to apologize for any issues that occurred during your stay.I hope you have a great evening.Glenda Guest Services

6/10 - 괜찮아요

Jillian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I was super disappointed to have uncomfortable the beds were! Took me a couple hours to walk without pain- I am also pregnant but I was quite disappointed in that part! Otherwise, good stay.
2023년 9월에 1박 숙박함
답변 제공: Glenda 님, 2023년 9월 25일
Dear JillianI am sorry that your bed was uncomfortable. We will be undergoing renovations in 2024 which will include our guest rooms. Once they are completed, I hope we will have the pleasure of welcoming you back. Sincerely, Glenda Guest Services

10/10 - 훌륭해요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tyler was very helpful, polite & professional in assisting us during our stay.
2023년 9월에 1박 숙박함
답변 제공: Glenda 님, 2023년 9월 19일
Good Evening SherlyI am delighted to hear that you found Taylor, helpful, polite & professional. I will make sure he sees your wonderful comments.Have a great evening.Glenda Guest Services.

6/10 - 괜찮아요

darcine

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the common areas are in need of an update. the impression of the lobby is outdated/old/dark. only 3 small tables in breakfast area. red couch in lobby quite shabby and worn. breakfast offerings were average/good. coffee was good. we unfortunately were placed beside hallway fire door which banged shut and was quite noisy. bed vey comfortable, linens good
2023년 9월에 1박 숙박함
답변 제공: Shannon 님, 2023년 9월 16일
Hi Darcine, Thank you for taking the time to review your recent stay at Comfort Inn Amherst.On behalf of our entire team, I would like to apologize for failing to exceed your expectations for the overall appearance of the hotel. I'm happy to say we're planning some renovations for the breakfast area/lobby, and we will use your feedback to make improvements to these areas. We hope for an opportunity to properly host you in the future.Sincerely,ShannonGuest Services Representative

10/10 - 훌륭해요

Mark

좋아요: 편의 시설/서비스
Staff very helpful.
2023년 9월에 1박 숙박함
답변 제공: Glenda 님, 2023년 9월 7일
Dear MarkI am happy that you enjoyed your stay and that you found our staff helpful. I hope the next time you are in the area, we will have the pleasure of welcoming you back.I hope you have a great evening.Glenda Guest Services

10/10 - 훌륭해요

Mr. Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old Hotel but nice clean and good staff,
2023년 9월에 1박 숙박함
답변 제공: Shannon 님, 2023년 9월 5일
Hello Mr. Kelly, Thank you so much for taking the time to review your recent stay with us. I'm happy to hear you were pleased with the cleanliness of our rooms and the service provided by our staff. If you find yourself back in Amherst, I do hope you'll join us once again.ShannonGuest Services RepresentativeComfort Inn Amherst

8/10 - 좋아요

Wayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet.
2023년 9월에 1박 숙박함
답변 제공: Ronda 님, 2023년 9월 2일
Hello Wayne,Thank you for taking the time to complete our online survey. We appreciate your business.I so glad you found our room quiet. Sincerely,RondaGuest ServiceComfort Inn Amherst

10/10 - 훌륭해요

David E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 31일
Good evening, David.I am delighted that you enjoyed your stay with us.I hope to welcome you back soon.Glenda Guest Services

10/10 - 훌륭해요

Somnath

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms was nice. Staff was very helpful and nice. Good breakfast option.
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 31일
Good EveningThank you for your kind words and I will be sure to share them with our team.I hope you have a great evening, and you will visit us again soon.Glenda Guest Services

8/10 - 좋아요

Céline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Seul desagrement, il n'y a que 3 tables a manger et 6 chaises pour 60 chambres
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 31일
Dear CelineThank you for taking the time to review your stay.We will be undergoing renovations soon which will include the breakfast area. I hope once the renovations are complete, we will have the pleasure of welcoming you back. Have a great evening.GlendaGuest Services

2/10 - 너무 별로예요

Chakira

2023년 8월에 1박 숙박함
답변 제공: Shannon 님, 2023년 9월 16일
Hi Chakira, Thank you for taking the time to review your recent stay at Comfort Inn Amherst.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements to our hotel and services so that we can provide exceptional experiences for future guests.We hope for an opportunity to properly host you in the future.Sincerely,ShannonGuest Services Representative

4/10 - 별로예요

david

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
No one was in to put clean towels in the room no clean bedding air conditioner didn't work
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 31일
Dear DavidI am sorry to hear that you did not enjoy your stay with us. I apologize for the issues during your stay.Sincerely. Glenda Guest Services

10/10 - 훌륭해요

Shelley

2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 9월 11일
Good Evening ShelleyI am so happy that you enjoyed your stay with us.I hope to welcome you back soon.Have a great evening.Glenda Guest Services

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your evening check in person - gjanes - is what customer service is meant to be. Welcoming, competent, helpful and sent us up the street to a very good meal. Our other comment is to do with the automatic lighting. It is most annoying to be reading and the lights go out. No one we asked had a solution to disable them. When using the bathroom at night you were assaulted by bright light on entering the room. There was a perfectly adequate night light in the bathroom. Seems like a good idea in theory however not in practice.
답변 제공: Ronda 님, 2023년 8월 14일
Hello Lorraine,Thank you for your review. We appreciate your stay.Ms.Janes is a wonderful customer service agent we really do value her experience.I am glad you enjoyed your stay. Hope you keep us inmind if you are in the area again.Sincerely,RondaGuest Service AgentComfort Inn Amherst902 667 0404

8/10 - 좋아요

fabienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 11일
Good evening Fabienne,I am happy to see that you enjoyed your stay with us.I hope the next time you are in Amherst; we will have the pleasure of welcoming you back.Have a great weekend.Glenda Guest Services

4/10 - 별로예요

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가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Musky smelling rooms
We stayed in room 109, and it smelled extremely bad. Very musky and moldy smell. There was carpet on the floor and it smelled like it got wet and mildewed instead of drying completely. Very old feeling.
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 7일
Dear Valued Guest On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the smell of your room and carpet.There are renovations planned for next year, which will include guest room.I hope that once the renovations are completed, you will consider staying with us again.Have a great evening.Glenda Guest Services

10/10 - 훌륭해요

Amanda

2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 31일
Hi Amanda Thank you for your wonderful review.I hope we will have the pleasure of welcoming you back very soon.Have a great evening.GlendaGuest Services

6/10 - 괜찮아요

Lisa

2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 31일
Good evening, Lisa.Thank you for taking the time to review your stay with us.On your next visit, please do not hesitate to reach out to the front desk so that we can make your stay more enjoyable. Have a great eveningGlenda Guest Services

10/10 - 훌륭해요

Robert

2023년 7월에 1박 숙박함
답변 제공: Ronda 님, 2023년 8월 11일
Hello Robert,Thank you for your review. I hope you enjoyed your stay with us. If you are ever in the area again, I hope you consider our location.Sincerely,RondaGuest Service Agent

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 7일
Good eveningI am delighted to see that you enjoyed your stay with us.I hope on your next visit to Amherst, we will have the pleasure of welcoming you back.Glenda Guest Services

10/10 - 훌륭해요

melinda

2023년 8월에 1박 숙박함
답변 제공: Glenda 님, 2023년 8월 7일
Good evening, Melinda!Thank you, for your wonderful review!I will be sure to share it with our team.We look forward to seeing you again soon.Have a great evening. Glenda Guest Services

10/10 - 훌륭해요

Shamim-ul

2023년 7월에 3박 숙박함
답변 제공: Glenda 님, 2023년 8월 4일
Good EveningThank you for your wonderful review.I hope that we will have the pleasure of seeing you again soon.Have a great weekend.GlendaGuest Services

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Ronda 님, 2023년 8월 1일
Dear Henry,Thank you for your recent stay. I hope everything was to your satisfaction. When you are in the area again, I hope you choose to stay with the Comfort Inn in Amherst.Sincerely,RondaComfort Inn Amherst