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"Well-located hotel with a pretty courtyard , rooftop terrace and historical significance. Amenities basic (just soap shampoo and towels) but the shower was hot with good pressure. Breakfast also basic but well balanced with fresh fruit, fresh juice, bread, eggs and sometimes humitas. They offered upon arrival complimentary wine as Expedia VIP perk which was nice (some VIP hotels don't remember to recognize it). Staff were helpful to store my medicine in the hotel fridge and book a ride to the airport (who showed up on time). One downside, noise control. It's very quiet generally but since the rooms face the court yard when the reception phone rings any time of day it echos. There was a tour group staying there that met for a departure briefing in the courtyard at 5:30 am and we could hear everything. I don't know what the hotel can do other than to call for courtesy. Overall, id definitely stay again."

"Very nice Hotel in close proximity to Carolina Park."

"good"

"What a fabulous hotel! Very modern and luxurious! The staff was wonderful! My husband and I honeymooned in Galapagos and spent our last night in Quito on our way back to the US! The hotel was so nice I didn’t want to leave! The bar, the restaurant and the hotel are top notch! Very affordable price as well!"

"Muy bueno "

"Breakfast buffet was wonderful. "

"Great location, excellent staff with wonderful clean rooms."

"Excellent location and breakfast...close to Carolina park area"

"La propiedad está al lado de un centro comercial lo que le hace muy bulliciosa y si pides cambio de habitación te ofrecen hacerlo pero te advierten que la calle es más bulliciosa aun. La piscina no estaba disponible y no nos avisaron eso en el check in. Tuvimso que quejarnos para que nos dejen usarla 1 día. Era feriado de semana santa y entiendo que la tarifa suba pero unos conocidos en Cuenca me hicieron saber que "nos cobraron como a extranjeros" osea no sentí que el costo beneficio de un hotel de ese valor lo valió para nada."