Andraitx, Mallorca Island hotel rooms at the Roc Hotels

"The hotel is very run down. VERY bad shape. Bad smell is in the room. Very noisy , dirty floor. So much that the manager gave us an upgrade to a suite which was worse without internet, no phone to call for room service, no tv and a smell of dirty toilet. It is not cheap , hence by surprise"

"The breakfast was amazing there was a variety of food and staff was very helpful with rooms and had good English too. Air conditioning was good and hotel is close to the beach which is good!"

"Super stay at Saratoga. Great location and very helpful staff, Alba was so friendly and gave us great places to eat. We wll definitely be back."

"A really nice hotel very clean and faultless in all areas. Spa is a must do if you can. Traveled as a couple in late April so wasn’t very busy plenty of space around the pool and a nice chilled vibe with the music. Our room overlooked the pool on the 1st floor and we had a lovely day bed to lounge on while on the balcony. I am not a breakfast person but ventured in one of the days there looked to be a good selection of hot and cold foods available. The lunch time snack bar had a small choice and everything was ok. The area has plenty of places to eat so we ventured out everyday so can’t comment on the evening meals.We will definitely return again "

"Great location with beautiful views of the water. Outdoor pool area was lovely and the staff were very helpful"

"Upon arrival, our rooms floor was still wet and the fusty smelling. The sockets beside the bed did not work and we later found out that our rooms hot water didn't work. When we complained about the hot water issue, a service personal was sent while we went to eat. Upon our return still no hot water and we're told to just 'wait' a few minutes. We did this still no hot water. Location is very noisy at all day, the only positive is you can eat 8:30-1:30 free brunch"

"Great customer service, clean room, quiet, good location. "

"Upgraded room would recommend Room was clean except a smell from the bathroom. 3 pools to choose from Would stay again"

"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."