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햄프턴 인 & 스위트 앤 아버 웨스트 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 앤 아버 웨스트
2910 Jackson Avenue, Ann Arbor, MI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 841개 이용 후기 중 503개" "
평점 8 - 좋아요. 841개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 841개 이용 후기 중 76개" "
평점 4 - 별로예요. 841개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 841개 이용 후기 중 24개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Namgyu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need to be improved breakfast.
Breakfast is very poor. We have to go out to buy macmorning.
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Konghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든 면에서 좋았습니다
2019년 6월에 1박 숙박함

8/10 - 좋아요

KEUN JUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 객실과 친절한 직원들, 간단하지만 훌륭한 조식
깨끗한 객실과 그에 따른 관리가 잘되어 있었습니다. 다음에도 이용하고 싶습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
넓고 쾌적한 가족 여행에 좋은 호텔
어른 둘 아이 셋 숙박에도 비좁지 않고 넓은 객실이 마음에 들었습니다.
2017년 5월에 1박 숙박함

8/10 - 좋아요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant!
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Randi

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom was dirty - yellowing all over the wall behind the toilet and next to the sink. The shower curtain was stained and filthy. It was wrapped nicely around the handle in the shower when entering so it was hidden until the shower was used. It was exceptionally gross to find orange and brown funk all over the bottom of the curtain before my morning shower. The property itself was nice, but the bathroom was maintained poorly. The problems were extremely noticeable and ignored by hotel staff for the simple fact that they had a lot of availability the night we stayed and put us in that room.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Zekai

좋아요: 숙박 시설 상태 및 시설
Good hotel
2024년 5월에 1박 숙박함

8/10 - 좋아요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

4/10 - 별로예요

James 님, Harrison

연인과의 여행
A dog barking incessantly in the next room for over an hour and the front desk was helpless to do anything about it
2024년 4월에 1박 숙박함

8/10 - 좋아요

Daniel

2024년 3월에 2박 숙박함

4/10 - 별로예요

Carleigh

가족 여행
We have stayed at many Hilton properties. We arrived for our 3 night stay and found that floor was not vacuumed. There were crumbs and a little purple train toy around the bed and the curtains were torn. The bathroom had signs of attempts to cover mildewed grout. We decide that those were not things that would affect our stay and we had appointments to get to at University of Michigan. The next day we attempted to shower and found no water. We called the front desk and were told they were working on the hot water tank. We had no water most of that day in our room. We attempted to contact the manager and was told he had left for the day and tried again the next morning to be told he was not in yet 9:20 am) we returned for our day of college touring at 4:45 and were told he had already left. The cleanliness and facilites use at other Hiltons has never been a problem - not the case for this Ann Arbor hotel. I have emailed and left messages for management and as out our check out - still no follow up. I was a loyal Hilton customer for that will be rethinking staying with them again.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I stayed in was HUGE. My business was at the University of Michigan, which was a quick ten-minute drive away. Breakfast was varied and convenient. Appreciated the free parking. Front desk attendant was cordial, helpful and had a great sense of humor.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jeff

2024년 3월에 1박 숙박함

4/10 - 별로예요

Kyle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was in bad condition, dirty floor and shower, curtains ripped and hanging off the hooks, room next-door was making loud noise until 4 AM and calls to the front desk didn’t help
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jose

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious room and the staff were very polite and attentive. Great breakfast!!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to leave early and out of no where Erb offered me some breakfast. I was just completely shocked. Thank you to him and the cook.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

dorota

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Needs upkeep
2024년 3월에 1박 숙박함

8/10 - 좋아요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

George 님, Grand Rapids

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly. Very nice room. The breakfast was wonderful
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Leonel 님, Morgantown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was perfect! We enjoyed it.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Tiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints
My stay was very nice. Staff was friendly, Room was nice, and breakfast was delicious . Anytime I visit Ann Arbor I was definitely book here again..
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Joan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My swimsuit got ruined (bleached) in the hot tub, is there any compensation for a ruined suit? It’s my favorite suit. I did report the issue to the front staff and they made a report on Sunday morning 2/18/2024. The shower drain was really slow and the water pressure really weak. Otherwise, the staff and property were very good.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Lesley Maricela

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Myles

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and welcoming the breakfast could have been better but nothing is better than free. The bed sheets were completely white no weird stains no bad smells bathroom very clean and house keeping the as very respectful of privacy.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place, near the hospital.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An ok stay
2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pool closed
We chose this particular hotel because someone we were traveling with really enjoys swimming. Unfortunately, when we checked in we were told the pool was closed. We went and looked at it and you could tell the filter was working and the water was clear. However, the water was ice cold.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Julie

좋아요: 직원 및 서비스

10/10 - 훌륭해요

Debbie

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The place was clean. Housekeeping was very friendly. There had been snow earlier in the week and the parking lot should have been better plowed. Our wheelie bags were plowing thru 2 inches of brown slush & getting dirty. One of the elevators was out. Bathroom door very hard to close. Carpeting frayed in some areas. Overall nice, but was expecting better from Hampton.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Phil

출장 여행
좋아요: 편의 시설/서비스
Excellent choice for business
2024년 1월에 1박 숙박함

8/10 - 좋아요

jennifer

좋아요: 청결 상태, 직원 및 서비스
Stay was fine, but was very disappointed that there were no waffles. Might mean I’m too fat, but this is one of the reasons we pick Hilton hotels. Said machine was broken. You’d think they’d have more than one machine for instances such as this.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Ryan

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
They were accommodating, helpful, and nice. However, much of gym equipment is broken and the men’s bathroom had gross streaks on the toilet for two days, despite me alerting the desk that the bathroom needed to be cleaned. The breakfast options are very limited, but it gets the job done.
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Jennifer

2024년 1월에 1박 숙박함

4/10 - 별로예요

Dena

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We specifically came to this hotel for a hot tub and pool for new years. I called a week before to make sure they were both working. We took the kids to the pool on New Years eve and the hot tub was out of order and the pool was very cold. The chlorine levels were burning our eyes just sitting in there, the kids eyes were red for a couple days. Then my granddaughter went to shower because she was cold and there was no hot water. They had to 'reset' the boiler, so she had to wait an hour to shower. The only reason I booked this hotel was for the hot tub, very disappointing. The front desk offered to cancel our room for us, lol where were we supposed to go at 7p? There is only 1 rolling chair and 2 little ottomans in a suite for 6 people once the sofa couch is pulled out, and no hooks for anything by the door. The closet with hangers is inside the bathroom. Nice large room, but very awkward.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Molly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel wasnt taken care of very well, pool was freezing, hot tub wasnt in working order, hair was in our bathroom from not being properly cleaned.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Murray

가족 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함

8/10 - 좋아요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Our family stayed here in a studio 2 queen room. Loved the space and the pool was comfortably heated. The whirlpool wasn't working though and the water for the shower in the room did not get very warm. Breakfast was good, though no waffle/pancake maker available. We would stay again!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Md Maruf 님, Green Bay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Chelsea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great room for the price. Had a mini fridge, microwave and lots of storage. Would stay here again.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Dina

2023년 12월에 1박 숙박함

4/10 - 별로예요

Richard 님, Louisville

가족 여행
별로예요: 청결 상태
2023년 12월에 3박 숙박함

8/10 - 좋아요

Stacey

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Claire

2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Shawkat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Buffie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just an ok stay
Found a dried up contact lense in the bed. Bathroom wall above the toliet has a terrible stain. Shower needs to be updated
2023년 12월에 1박 숙박함

8/10 - 좋아요

Chunyuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Passed by during the trip, quiet hotel, comfortable, breakfast was okay
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The family had two rooms and the set up worked very well. I would not hesitate to stay again.
2023년 12월에 2박 숙박함