실내 수영장
예약 가능 여부 확인

퀄리티 인 & 스위트 앤아버 하이웨이 23 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 앤아버 하이웨이 23
2376 Carpenter Rd., Ann Arbor, MI

이용 후기

5.2
평점 10 - 훌륭해요. 1003개 이용 후기 중 101개" "
평점 8 - 좋아요. 1003개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 196개" "
평점 4 - 별로예요. 1003개 이용 후기 중 189개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 318개" "

5.8/10

청결 상태

6.0/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

6/10 - 괜찮아요

sangyoung

good for familly or group tour.
It was good for family vacation and cozy environment. Breakfast was okay.

2/10 - 너무 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE-Infested with bedbugs Upon check in we were greeted with a guest service agent very clearly done with his job. We went into our room that smelled of mildew, all the lamps were all unplugged then we realized the toilet was clearly under repair. Went down to ask for a new room. He said they were over booked but another guest hadnt checked in yet so we could have their room ? We walked in and turned on the light. When i say this room was crawling with bed bugs, im not exaggerating. The outlets were brown. We left immediately and had to find another hotel. Do not book here.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Hannah

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super dirty room, sticky smears of takeout on the desk, coffee spilled on the nightstand, hairs in the shower, and the list goes on. Staff was indifferent. If I had the energy to go elsewhere after 3 days without sleep supporting a family member in the ER, I would have.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Ricardo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible service. Staff unfriendly.
2024년 5월에 4박 숙박함

6/10 - 괜찮아요

Laura

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the afternoon & evening there was never anyone at the reception area to answer any question. Very poor breakfast for the extraordinary high daily rate. We requested an extra hour to check out even offered to pay, but the answer was a flat “no”
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

BRUCE M

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
RUN AWAY!!! Lost one of my reservations, charged me for a room I didn't use, ran out of toilet paper, no one at front desk from 7am-8am, no coffee, no breakfast, water damage on ceiling with drywall falling, one towel for two people, TV remote dead (yes, no one at front desk), blow dryer fell off the wall, rooms haven't been vacuumed in weeks or longer, suspicious stains on door, wall and ceiling, closet door falling off hinges, electrical wires for parking lot lights laying in grass with exposed copper. This place should be demolished. DO NOT STAY HERE!
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Chiayu

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Throughout our stay, the facility just didn't felt being tended to at all - e.g. when we arrived no one was at the front desk. We had to wait for ~20 mins until I found the guy sitting outside in his personal car on his phone. Same thing when we checked out. The public areas were very dim, one of the vending matching room water had leaked through the roof and was pooling on the floor. The room was very dusty and must had pet before as it triggered minor allergy reaction in my kid. I also have to complain about the breakfast - the hotel advertises "hot" breakfast but when we got there all we got was a few plain bagels, and cold waffles, some cereal, some juice and a urn of coffee. Again, no staff was tending the "breakfast bar". It's barer than the most bare continental breakfast I have seen before. I have photos to back up all my descriptions above. All in all, I think the owner of this hotel put no heart/effort into the service they offer. I felt scammed for the $100 a night I paid. Really bad experience.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Hannah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gave us the wrong room and said they "overbooked the hotel". Entire room was dirty. There was food on the floor and a bra under wire under the bed. Door could barely open. No extra toilet paper and barely any on the roll. Closet door was busted down. Wet washcloths on multiple surfaces when we got into the room. Found a roach climbing up the wall and nightstand. Disgusting place and I will never be coming back.

2/10 - 너무 별로예요

Diane

2024년 3월에 1박 숙박함

4/10 - 별로예요

Jean

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property smelled smoke while it was not supposed to. The room was not very clean around the bed. No deep cleaning had been done for a while based on what I saw around the bed.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Wendy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Kristin

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Workers where sleeping on their shift this past weekend he literally slept through breakfast and we had to go to McDonald’s to eat after they promised us breakfast.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Erin

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Would never stay here again. In addition to being very outdated and full of cosmetic issues, there is no hot breakfast unless you count warming up a waffle in the microwave. The bananas were rotten. Our tv remote was missing a battery, our bedside lamp was missing a bulb, the do not disturb sign was printed on paper in black and white, bathroom lamp was missing cover and other one didn't work. I could go on. Very disappointed.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kayla

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

4/10 - 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not Highly Recommended
Our group had 4 rooms booked. One of the rooms - the handle was broken on the inside of the bathroom door and maintenance had to come open the door so our traveler could get out. In the same room the smoke detector was disassembled. In one of the other rooms, the toiletry items had not been replaced and were used. The front desk attendant was in his car smoking when we checked in. The beds were fairly comfortable but overall, was not a pleasant experience.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Elizabeth

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Entry ceiling was leaking. Called hotel ahead to check on pool and hot tub hours before booking. Booked and arrived same day and no hot tub or pool working (pipe broke a week ago). No toilet paper in room (remedied quickly). No paper towels or soap in first floor public bathroom. Bed was fine. TV was small. Lighter found by bed floor in nonsmoking room (not removed by cleaning staff??) Location was convenient for our event and for restaurants. Felt safe. Room was otherwise clean. Breakfast was very meager (coffee, cereal, danish individualky wrapped, bagels—- no milk or cream cheese or butter)
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Paul

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was dirty, hair in the tub and very rundown.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Hotel
2024년 1월에 2박 숙박함

4/10 - 별로예요

Merilee

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water poured from ceiling above toilet. No towels or toilet paper in room. TV and fridge didn't work. Microwave was filthy. Pool and hot tub closed for winter but was not disclosed. Parking lot unplowed and super icy.
2024년 1월에 1박 숙박함

4/10 - 별로예요

James

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
20 more dollars and stay at a better place
Places just dated old and stinks carpet was filthy mirrors were filthy cracked sink
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

VALERIE 님, Saginaw

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was duct tape across the door on the first room which meant I couldn’t lock it while I worked out where to get a room.. The latch didn’t work at all.. went back to the desk he gave me another key states they need to close this place and gave me a diff key.. the door latched but, no deadbolt or locking mechanism of any kind.. This place scared the absolute hell out of me!! DO NOT STAY HERE! I was there at midnight so I could go to my appt at 745a… I was scared to go back to my car… 0/10 recommend!!

2/10 - 너무 별로예요

Meranda

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Mary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No pool, hot tub, towels, soap mirror or clean linens. The toilet, refrigerator and heat/ac unit didn’t work. I should have read the reviews first.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sykina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a mistake to book this hotel
Outdated hotel expired food in vending machines towel racks falling off walls in bathroom one trash can asked for extra towels for hot tub told us they were stolen and didn't have any extra towels 1ply toilet paper..
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jamie

별로예요: 직원 및 서비스
Horrible
It was crap! My booking was incorrect when i got there and they did nothing to fix it
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely disappointed that the room listed was 2 double beds, pull out couch and rolling shower. Only thing accurate was 2 double beds (for 5 people 😬). Also, the pool is broken! Would have loved to know that prior to booking!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Annie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no screen in the window. There was bugs in the shower. Bed frames were broken, light fixture was broken with wire exposed. Hallways smelled like cigarettes and marijuana. Pool was not operational, breakfast were minimal. Doors were loud when being closed. Building and facilities are outdated, property needs to be updated badly. Very seldom was there someone at the front desk.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Melin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Allen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had 2 rooms. First 2 rooms given were not cleaned prior to walking into them. One of the next room was cleaned but had a horrendous smell of smoke. The other room had a bed that had a broken corner. No toilet paper in one room.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Jamilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would book again
Very comfortable room and spacious
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

TERRY

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Run away
Smelled like pot. Pool and hot tub didnt work, very run down, when we walked in our room the tv was on and urine in the toilet. Place wasn't very clean. We didnt stay and no help from the desk, they didn't seem to care.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kaitlin

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Between the apathetic check-in clerk, the room smelling of cigarette smoke, not getting the room I reserved, the pool being closed, the dingy paint, broken fixtures, ripped carpet, door that has clearly been kicked in and not properly repaired, broken door locks, and no screen on the window when we tried to air out the room I am unimpressed. However, the bed was clean without odor and relatively comfortable but that DOESN'T outweigh the other issues.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스
Only Oscar The Grouch Should Stay
Room was not clean. Had to be given another room. Second room seemed to be missing privacy curtains.Third room was clean, but had roaches. Pool was locked off and inaccessible. Treadmill did not work. Gym was horrid. Three dumbbells? This was a rip off and illegal under the Michigan Consumer Protection Act of 1976. Will be contacting MI Attorney General Consumer Protection Division. Overall, this place is a dump. Didn't even bother to try breakfast after the roaches thing. Trash in the hallway. Front desk was not manned during my check out. I had to leave a note and the keys. Disgraceful. If I was hotels.com, I would visit this garbage heap and delist them.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Brendan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me start off by saying that I hate to complain, but I can’t keep quiet on this one. The room I reserved was not what was advertised, and everything in this hotel seemed like it was about to fall apart. The first room they had me in had a busted in door, I had to ram my shoulder into it to get out of the room. The couch had many unidentifiable stains, and the bed made my skin itch. The front desk worker was great, but that in no way made up for the fact that literally every other aspect of this hotel stay was horrendous. The room was advertised as having an in suite jacuzzi tub, and the hotel itself was supposed to have a pool. Neither of which ended up being true. Truly an awful stay, I wouldn’t recommend this hotel to anyone.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Amy

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet were dirty. Staff seemed uninterested in anything.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Deborah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok. It was safe but falling apart. The owners need to invest.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Jenifer

2023년 11월에 2박 숙박함

4/10 - 별로예요

HwaShih

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived I found out my reservation that was to be updated to one night shifted to a different day. I was charged $330 for one night no show. Not sure if it’s quality inn or hotels.com error. Had to book a new room and our room was next to a room with a faulty toilet as we heard a flushing toilet every other minute for the whole night. No manger on staff during the weekend and front desk attendant is rarely at the front desk.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Bernie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Most disgusting property I’ve ever seen.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

KEITH

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When we checked in the room still dirty from the client before, the front desk person couldn't help us because he was working by himself and only gave us the manager number and email to file a complain. We got ripped off. Dirty. Smells of mold. Dirty unchanged sheets. Stains all over walls, curtains, lampshades and carpets.
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was terrible. We had a confirmation and for 2 nights and they only had a room for 1 night. The hotel was dirty, holes in the walls and ceiling, shades were broken, heat didn’t work, and there were cockroaches! The staff was rude and there was no manager or way of getting hold of one! You should remove them from your site!
2023년 11월에 2박 숙박함

4/10 - 별로예요

Julie

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Israel 님, Hesperia

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Marguerite

가족 여행
별로예요: 편의 시설/서비스
This weekend stay was terrible. Dirty rooms, gum on a headboard, a dirty sock on the floor, broken mirror, pop machine not working, no one at the front desk and the pool and hot tub closed! My family deserves a refund!
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

David

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THIS PROPERTY DOES FALSE ADVERTISING - INDOOR POOL HAS A PADLOCK ON IT, AS WELL AS FITNESS CENTER! ROOMS ARE DIRTY - FULL LENGTH MIRROR RIPPED OFF BATHROOM DOOR, GRAFFITI ON WALL (POORLY PAINTED OVER). ADVERTISES FOR FULL BREAKFAST (EVEN SIGN HAS WAFFLES) - FEW COLD ITEMS AVAILABLE.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Filthy. Garbage under the bed. Fecal matter in bathroom. Bugs. Deplorable.
2023년 10월에 2박 숙박함