2/10 - 너무 별로예요
James
2025년 9월 12일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had about 10 nights left I had booked while looking for a job and place to live. I asked the manager if I could have a refund on the remaining nights. He said yes no problem but because I booked through Expedia I have to contact them to get the refund.
So I contacted them immediately and they tried calling and emailing several times while they were right there in the office not 10 minutes later.
But they didn’t answer until after I left town saying that I would not be getting the refund of the remaining nights after telling me in person, face to face, that it would be okay.
Straight up lied to my face and then hid until I left town, ignoring calls and emails from Expedia until I had done so.
Never staying in HI Annecy again (which I very much intended to on small holidays from chamonix) or any HI Hostel again.
James
2025년 8월에 15박 숙박함
