조감도

"래디슨 블루 호텔, 앤트워프 시티 센터" 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 417개" "
평점 8 - 좋아요. 1003개 이용 후기 중 389개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 121개" "
평점 4 - 별로예요. 1003개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 31개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

KYUNGYEON

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Reception 님, 2023년 2월 26일
Dear guest,Thank you for your positive feedback.Kind regards,Radisson Blu Astrid Team

10/10 - 훌륭해요

Yong Tae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to check in
Most of services and hotel itself are good except for parking service.
2022년 11월에 1박 숙박함
답변 제공: Radisson Blu Astrid Hotel, Antwerp 님, 2022년 12월 6일
Dear Yong Tae, Thank you very much for this nice review. We hope to welcome you back soon. With kind regards, Radisson Blu Astrid Hotel, Antwerp

10/10 - 훌륭해요

Roman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big enough at competitive pricing with clean room
They are in a good service condition. It was great.
2022년 11월에 1박 숙박함
답변 제공: Radisson Blu Astrid Hotel 님, 2022년 12월 4일
Dear Roman, Thank you for this great review. We hope to have another opportunity to welcome you back with us. With kind regards, Radisson Blu Astrid Hotel Antwerp

10/10 - 훌륭해요

WONJIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Florian Debot - Cluster Front Office Manager 님, 2022년 5월 14일
Dear Wonjin, Thank you very much for your rating. With kind regards, Florian Debot Cluster Front Office Manager

10/10 - 훌륭해요

Yoonjae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
2021년 12월에 2박 숙박함
답변 제공: Florian Debot - Cluster Front Office Manager 님, 2021년 12월 19일
Dear Yoonjae, Thank you for your great rating. It is always a pleasure having you with us. With kind regards, Florian Debot Cluster Front Office Manager

10/10 - 훌륭해요

YANG TAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2021년 11월 15일
Dear Yang Tae, Thank you for taking the time to rate your stay with us. We are delighted to see that you awarded us with a perfect score. We hope to welcome you again in the future. Kind regards, Jens Truyens - Guest Service Manager

8/10 - 좋아요

JONGSU

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good for location,view and regrets on breakfast
great location with great view! facilities are generally a bit old but reasonable. a little regretful that there is no vegetable in breakfast buffet (cucumber and tomato only)
2020년 2월에 3박 숙박함
답변 제공: Radisson Blu Team 님, 2020년 2월 13일
We apologize that you were not fully satisfied during your stay with us. We will use your comments to improve the areas that you mentioned. We hope to see you again in the future. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
타유럽 호텔에 비해 시설이 신식이고 깨끗하고 넓었습니다. 다시 또 이용하고 싶습니다. 위치도 바로 센트랄 스테이션 앞이고 너무 편맇합니다
2019년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 호텔
깔끔한 방과 질좋은 침대가 마음에 들었습니다.
2018년 10월에 2박 숙박함
답변 제공: Florian Debot - Guest Service Manager 님, 2018년 11월 19일
Thank you for your feedback! With kind regards, Florian Debot Guest Service Manager

8/10 - 좋아요

Bradley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Had a good stay.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Ilias

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Airco deed het niet de 1e nacht.. heel raar systeem ook. Om het koel te krijgen moet je de schakelaar naar cool zetten de graden naar 30 wat nergens op slaat. Zwembad is ook aardig smal en vol in de avond. Je moet het echt hebben van de locatie hier. Ik zou het 3 sterren geven en het ontbijt 3.5 vergeleken met een spanje, of engeland.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Kim 님, Stephentown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this property because of its proximity to and view of the train station. This time we got a room with a view - thoroughly enjoyed that as the sky changed from afternoon sun to dusk to dark to morning sun! The breakfast buffet is not great and both times we've stayed here the checkin process has been quite lengthy - I think we were in line about 40 minutes this time.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Burak

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함

4/10 - 별로예요

Amandeep

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The security safe had been removed, the room was smaller than illustrated, no work station, internally noisy, room was supposed to have a view, the room was worn down, some of the plugs worked, none of the usb ports were operational, congested hotel, dinner took 90 min to prepare, limited staff and support on the day of check in, i arrived 1 hour early after a transatlantic flight and was told to come back in an hour. I will not visit again.
2024년 5월에 3박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 5월 12일
Dear Amandeep,Thank you very much for your comments and your review of our hotel. I am sorry to hear about your experience due to maintenance of the room and waiting time. Please accept our sincere apologies with regards to this. Kind regards,Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

PATRICK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel hôtel bien situé. Chambre confortable. Excellent accueil.
2024년 5월에 2박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 5월 12일
Cher PATRICK,Nous vous remercions pour vos appréciations. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et nous espérons vous servir bientôt. Bien à vous,Radisson Blu Hotel, Antwerp City Centre

6/10 - 괜찮아요

liliana

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk personnel do not speak French! I would have expected bilingual staff
2024년 5월에 2박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 5월 12일
Dear liliane,Thank you for you stay at our hotel. We hope to have another opportunity to welcome you again in the near future.Kind regards,Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

Guoxin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
因为是周末入住,客人比较多,分配给我们的是apartment,房间非常大,设施完善
2024년 5월에 1박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 5월 12일
Dear Guoxin,We're glad that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Kind regards,Radisson Blu Hotel, Antwerp City Centre

8/10 - 좋아요

Z

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 5월 12일
Dear Z,We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.Kind regards,Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

Henk en Yacintha 님, Ferndale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles zeer netjes, personeel attent
2024년 5월에 1박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 5월 5일
Beste Henk en Yacintha,Hartelijk dank voor uw positieve review! We zijn zeer tevereden dat u van uw verblijf genoten hebt. We hopen u nogmaals te mogen verwelkomen in de nabije toekomst. Met vriendelijke groet, Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Radisson Blu Antwerp City Centre 님, 2024년 4월 25일
Dear Tracy,Thank you for taking the time to give us this star rating. We are delighted that you enjoyed your stay and we are looking forward to welcoming you back.With warm regards,

6/10 - 괜찮아요

Clare

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Rough, noisy area with exceptionally busy foot and vehicular traffic. The hotel itself was pleasant however. Our issue was not with the hotel but its location.
2024년 4월에 1박 숙박함
답변 제공: Radisson Blu Antwerp City Centre 님, 2024년 4월 25일
Dear Clare,Thank you for taking the time to give us a review. We are delighted that you had a good time in our hotel and we would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay.With warm regards,

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and great breakfast!
2024년 3월에 2박 숙박함
답변 제공: Radisson Blu Antwerp City Centre 님, 2024년 4월 25일
Dear Mary;Thank you for taking the time to give us a review. We truly appreciate your feedback as it motivates our team to strive for the best guest experience.With warm regards,

8/10 - 좋아요

Krishna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was excellent
2024년 4월에 2박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 4월 11일
Dear Krishna,Thank you very much for choosing to stay with us and for taking the time to leave your feedback. We are delighted to hear that everything met your expectations and we sincerely hope to have the pleasure of welcoming you again on your next visit to Antwerp.Kind regards,Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 4월 30일
Dear Eric,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

Kendreth 님, Eindhoven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parkeerplek was moeilijk te vinden. Erg krappe plekken. Maar beter dan niks.
2024년 3월에 1박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 4월 4일
Beste Kendreth,Hartelijk dank voor uw verblijf en het achterlaten van feedback. Het doet ons plezier te lezen dat alles naar wens was en hopen u dan ook zeker nog eens te mogen verwelkomen bij uw volgend bezoek aan Antwerpen.Met vriendelijke groet,Radisson Blu Hotel, Antwerp City Centre

8/10 - 좋아요

Samer

2024년 3월에 1박 숙박함
답변 제공: Radisson Blu Antwerp City Centre 님, 2024년 4월 25일
Dear Samer,Thank you for giving us this wonderful rating. We are delighted that you enjoyed your stay and we hope to welcome you back in the near future.With warm regards,

6/10 - 괜찮아요

alvaro

연인과의 여행
좋아요: 청결 상태
Si bien la zona está cerca de la estación central es demasiado concurrida y un poco sucia
2024년 3월에 1박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 4월 4일
Dear alvaro,We are glad that you enjoyed your stay and hope to welcome you soon to our hotel again. Kind regards, Radisson Blu Hotel, Antwerp City Centre

10/10 - 훌륭해요

Nuria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu 님, 2024년 3월 16일
Beste Nuria, hartelijk dank voor uw positieve feedback! We hopen u terug te mogen verwelkomen in ons hotel! Met vriendelijke groet, Radisson Blu Hotel, City Centre Antwerp

10/10 - 훌륭해요

Carol

2024년 3월에 2박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 4월 4일
Dear Carol,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Kind regards,Radisson Blu Hotel, Antwerp City Centre

2/10 - 너무 별로예요

Luca

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The price of this hotel's rooms is too high in my opinion. I spent a fortune to stay in an incredibly hot room which I could not cool down because according to the front desk "the whole hotel was on heating mode and couldn't be changed". I ended up having to sleep with the window open (barely open for the necessary security lock) enduring the external noises throughout the night. I also want to point out that I booked a room-only rate hoping to save a bit, but I feel it was still a pretty expensive option. The breakfast was an additional 27 euros/day which seems an exorbitant amount of money for a single meal: I spent less eating a steak in a nearby restaurant! I must also point out that the housekeeping staff was pretty noisy in the hallway during the morning; I wanted to sleep in since I was on holiday but more than once I got woken up by them tossing around the vacuum cleaner and talking loudly to each other across the hallway. Finally, I asked for a king bed and got a room with 2 twin pushed together. As a fairly large individual, I rolled over during the night and found myself on the floor when the two beds drifted apart. I definitely cannot recommend this property.
2024년 2월에 5박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 3월 7일
Dear Luca,Warm greetings from the Radisson Blu Astrid Hotel, Antwerp!I would like to personally thank you for sharing your valuable feedback. It is thanks to insights like yours that we constantly strive to improve our services.I am truly sorry to hear about the inconvenience you experienced during your stay. For this we sincerely apologize. Please know that your comfort and satisfaction are our top priorities.We have forwarded your comments to the relevant departments for prompt action.We look forward to welcoming you back to Antwerp when your trip brings you back to our hotel.Kind regards

10/10 - 훌륭해요

Chantal

2024년 2월에 1박 숙박함
답변 제공: Radisson Blu 님, 2024년 3월 12일
Dear Chantal, thank you for your positive review. We’re glad you had a good stay with us and we hope to have the pleasure of welcoming you back with us in the near future. Kind regards, Radisson Blu Astrid Hotel Antwerpen

10/10 - 훌륭해요

Colm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and spacious rooms, good parking underneath the hotel, helpful staff, excellent breakfast in a room overlooking the glorious Antwerp Central Station.
2024년 2월에 1박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 2월 27일
Dear Colm, Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us. It would be our pleasure to welcome you again in the near future. Kind regards, Radisson Blu Astrid Hotel Antwerp

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 2월 27일
Dear Erik, Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us. It would be our pleasure to welcome you again in the near future. Kind regards, Radisson Blu Astrid Hotel Antwerp

10/10 - 훌륭해요

Mathilde

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super helpful and welcoming staff, from front desk to breakfast and housekeeping. Great room, full breakfast. Very appreciable warm swimming pool, opened without extra fee with large opening time.
2024년 2월에 2박 숙박함
답변 제공: Radisson Blu 님, 2024년 2월 22일
Dear Mathilde, thank you for your positive feedback. We are delighted to hear that you have enjoyed your stay with us. We hope to accommodate you again in the near future. Kind Regards, Radisson Blu Astrid Hotel Antwerpen

8/10 - 좋아요

Virginia 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, wonderful staff near the station and a short walk to the main shopping street and restaurants.
2024년 2월에 3박 숙박함
답변 제공: Radisson Blu 님, 2024년 2월 22일
Dear Virginia, thank you for you kind review. We are pleased to hear that you have a positive experience regarding the location and the hotel brand ambassadors. We hope to accommodate you again in the near future. Kind regards, Radisson Blu Astrid Hotel Antwerpen

8/10 - 좋아요

Michael

2024년 2월에 2박 숙박함
답변 제공: Radisson Blu Astrid Hotel, Antwerp 님, 2024년 2월 14일
Dear Michael,We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.Kind regards,Front Desk Team

8/10 - 좋아요

Elian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was great, they showed much hospitality!!
2024년 2월에 1박 숙박함
답변 제공: Radisson Blu Astrid Hotel, Antwerp 님, 2024년 2월 11일
Dear Elian,On behalf of the entire team we would like to thank you for this wonderful review as well for your kind words about our staff. We hope to have the opportunity to welcome you again in the future.Kind regards,Front Desk team

6/10 - 괜찮아요

Anita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Slechte matras. E de tv ging niet. Ontbijt was zeer lekker.
2024년 2월에 1박 숙박함
답변 제공: Radisson blu Astrid 님, 2024년 2월 8일
Dear Anita,Thank you for sharing your feedback with us. Your feedback is important to us and we will discuss these issues with the relevant departments to ensure improvements are made. We also apologize for the inconvenience you experienced with us. We look forward to welcoming you back for an improved experience. Kind regards Radisson Blu Astrid team

8/10 - 좋아요

Kristof

2024년 1월에 3박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 3월 21일
Dear Kristof, Thank you for your positive review! We are glad you enjoyed your recent stay with us and we hope to welcome you again in the future. Kind regards, Team Radisson Blu Antwerp City Centre

8/10 - 좋아요

Kazuya

2024년 1월에 4박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 3월 23일
Dear Kazuya,We would like to thank you for choosing us for your stay in Antwerp, as well as for taking the time to share your impression. Kind regards, Radisson Blu Hotel, Antwerp City Centre

8/10 - 좋아요

Barbra

2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Hotel, Antwerp City Centre 님, 2024년 3월 21일
Dear Barbra, Thank you for your review! We are glad you enjoyed your stay with us and we hope to welcome you again in the future. Kind regards, Team Radisson Blu Antwerp City Centre

8/10 - 좋아요

Maarten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxte accommodatie met vele mogelijkheden. Aanrader.
2024년 1월에 2박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 2월 1일
Geachte Maarten,Hartelijk dank voor uw vriendelijke woorden en uw positieve beoordeling van ons hotel. Het verheugt ons enorm om te horen dat u genoten heeft van uw verblijf bij ons. We kijken ernaar uit om u weer te mogen verwelkomen wanneer uw reizen u terugbrengen naar Antwerpen.Met vriendelijke groet,Radisson Blu Hotel Astrid

10/10 - 훌륭해요

J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
The City-view was amazing.
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu 님, 2024년 1월 25일
Dear guest, thank you for your positive review on our hotel. We hope we can accommodate you again in the near future. Kind regards, Radisson Blu Astrid Hotel Antwerpen

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Radisson Blu Disappoints in English Language TV
The Radisson Blu Astrid Hotel in Antwerp is a superior hotel: central location, comfortable rooms, nice bar and restaurant, fitness center and even an indoor pool. So what’s to complain about? The lack of English speaking news channels on its TV. BBC, CNN, EuroNews, even Al Jazeera are not available because they are high definition. (Thankfully, there is France 24 in English!) English is widely spoken in Antwerp so one would think English-speaking guests at the Radisson would be better accommodated. Travellers who value their hotel stays as more than just a bed to sleep in, appreciate the TV in their room as much as the bed.
2024년 1월에 2박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 1월 28일
Dear RobertThank you very much for sharing your feedback about your recent stay and our sincere apologies for the problems you experienced. We are truly sorry to hear about the defects in your room related to the TV, Your feedback is essential and we take it seriously. Rest assured that we will investigate and address these issues to improve our service and ensure a more positive experience for our guests. We appreciate your input and hope to welcome you again.Kind regards Radisson BLU Astrid hotel

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prima stadshotel.
Hotel is mooi gelegen recht over station en de zoo.
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Astrid Hotel, Antwerp 님, 2024년 1월 22일
Beste Walter,Hartelijk dank voor het kiezen van ons hotel tijdens uw verblijf in Antwerpen. Heel fijn om te lezen dat u tevreden was en in het bijzonder met de locatie. We hopen u in de toekomst zeker nog eens te mogen verwelkomen.Met vriendelijke groet,Radisson Blu Astrid Hotel, Antwerp

10/10 - 훌륭해요

Pascal

2024년 1월에 2박 숙박함
답변 제공: Radisson Blu Astrid Hotel, Antwerp 님, 2024년 1월 22일
Dear Pascal,Thank you for choosing us and giving us a perfect 10/10 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Warm regards,Radisson Blu Astrid Hotel, Antwerp

6/10 - 괜찮아요

Nina

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Ett greit hotell
Ett greit hotell sentralt plassert. Synes hotellet har tapt seg noe siden sist jeg bodde der tidlig 2023. Service er fremdeles god, men frokosten tapt noe kvalitet. Utvalget er ikke så godt som tidligere. Renhold på rommet kunne vært bedre. Er åpen for å prøve andre hotell i samme området.
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 1월 17일
Dear Nina,Thank you for taking the time to share your feedback with us. Your comments are valuable, and we appreciate your openness in highlighting areas where we can improve. We will thoroughly discuss your concerns with the relevant departments to ensure that necessary improvements are made.We sincerely apologize for any shortcomings that may have affected your experience, and we regret not meeting your expectations on this occasion.Please know that we are committed to addressing the issues raised, and we hope to have the opportunity to welcome you back in the future for a more improved and enjoyable stay.Kind regards,Radisson Blu Astrid Team

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Radisson Blu Astrid Hotel 님, 2024년 1월 15일
Dear Steven,Thank you for your recent stay and for awarding us a perfect rating. Your feedback made our day! We look forward to welcoming you back.Kind regards,Radisson Blu Astrid Hotel

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Inchecken was een drama, drie kwartier in de gestaan. Ontbijt prima, kamers mooi, personeel vriendelijk. Kortom goed verblijf gehad, maar er mogen qua schoonmaak wel wat puntjes op de i gezet worden.
2024년 1월에 3박 숙박함
답변 제공: Radisson Blu Astrid Hotel, Antwerp 님, 2024년 1월 9일
Beste Lida,Hartelijk dank dat u de tijd heeft genomen om ons hotel een beoordeling te geven.Het spijt ons dat we niet helemaal hebben kunnen voldoen tot u standaarden in verband met onze housekeeping en de lange wachtrijen voor check-in. Uw opmerkingen zijn door geven zodat we hier in kunnen verbeteren.Met vriendelijke groetenRadisson Blu Hotel Astrid

6/10 - 괜찮아요

Céline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La chambre etait bien, petit dejeune très bien, personnel très gentil. Par contre le wellness c est une catastrophe. En travaux. Tout peit
2024년 1월에 2박 숙박함
답변 제공: Radisson Blu Astrid 님, 2024년 2월 1일
Chère Celine,Nous vous remercions pour votre message et vous présentons nos excuses pour les désagréments que vous avez rencontrés dans l'espace bien-être lors de votre séjour. Nous apprécions grandement vos commentaires et prenons ce problème au sérieux afin d'améliorer notre service. Nous nous réjouissons de vous accueillir à nouveau à l'avenir et de vous offrir une meilleure expérience.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,Radisson Blu Astrid Hotel Antwerp