Dear Susan,We appreciate that you took the time to share your experience with us.We are delighted that you had a great stay, it was our pleasure to welcome you.Thank you for sharing your suggestion regarding parasols, we have taken note of this for future improvements.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management/ Equipo Barceló Aruba

Dear Noe,Thank you for your review.We regret to hear about the inconveniences you encountered with room access and the air conditioner. Rest assured, such occurrences are not reflective of our usual standards and we are glad our team was able to resolve these issues promptly.It is heartening to learn that our staff's exceptional service, along with our extensive selection of food and beverages, greatly contributed to your enjoyable experience at Barceló Aruba - All Inclusive. The cleanliness of our rooms and the overall condition of our hotel are aspects we take great pride in, and we are thrilled these met your expectations. Your commendations are truly appreciated and serve as encouragement for our dedicated team.We hope to welcome you again in the future. Best regards,The Management/ Equipo Barceló Aruba

Dear Ben, Thank you very much for your kind feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Jill,We appreciate that you took the time to share your experience with us.We regret to hear that your experience with our pool and beach chair system did not meet your expectations. We strive to provide ample seating arrangements for all our guests and are continually evaluating our systems to enhance the guest experience. We apologize for any inconvenience you faced regarding the umbrella rentals, and we appreciate your constructive feedback on this matter.It is delightful to note, however, that you found our rooms to be clean, and our hotel's condition and amenities to your satisfaction. We take great pride in maintaining our 5-star standards and are glad these aspects contributed positively to your stay at Barceló Aruba - All Inclusive.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

Estimada Jennyfer,Aunque lamentamos sinceramente su desilusión con su estancia, nos gustaría darle las gracias por compartir su opinión, ya que nos ayuda a identificar las áreas de mejora y actuar de inmediato con el fin de mejorar la experiencia de nuestros clientes en el futuro.Lamentamos profundamente que su experiencia no haya estado a la altura de sus expectativas y nos entristece saber que las condiciones de nuestras instalaciones no fueran de su completo agrado.Nos esforzamos por mantener un servicio eficiente y es desafortunado que haya percibido una falta de personal durante su estancia. En cuanto al servicio de habitaciones, sentimos que no haya sido tan rápido como lo deseaba y trabajaremos para mejorar la agilidad en nuestra atención.Entendemos que la limpieza de la playa es un aspecto crucial para disfrutar de nuestro hermoso entorno caribeño y tomamos nota de su comentario respecto al sargazo. Por otro lado, apreciamos que haya calificado la limpieza de la habitación, y aunque no cumplió completamente con sus expectativas, continuaremos dedicando esfuerzos para alcanzar la excelencia en cada detalle de nuestras instalaciones y servicios.Reciba un cordial saludo,The Management/ Equipo Barceló Aruba

Dear Billy,Thank you for your review.It's incredibly rewarding to know that you noted our commitment to exceptional customer service, and we're glad that the cleanliness of our rooms met your expectations. At Barceló Aruba - All Inclusive, we take great pride in maintaining the highest standards of cleanliness and hospitality. Your kind words encourage us to continue working hard to ensure our guests have a memorable and comfortable stay. Thank you for choosing us for your visit to the beautiful island of Aruba.We look forward to welcoming you back. Best regards,The Management/ Equipo Barceló Aruba

Dear Janice,We appreciate that you took the time to share your experience with us.We regret to hear about the issues you faced with beverage requests in your room and understand how this could impact your stay. We strive to provide prompt and attentive service, and we apologize for any oversight in this area. Additionally, we appreciate your observations regarding the pool chair reservation system. While we endeavor to offer ample and comfortable seating for all our guests, we acknowledge the challenge during peak times and are actively exploring ways to enhance this aspect of our amenities.It is a delight to know that you found our culinary offerings exceptional and our staff's friendliness to be a highlight of your stay. At Barceló Aruba, we pride ourselves on offering a diverse array of dining options and a team dedicated to providing warm, hospitable service. We are thrilled these elements helped to make your visit enjoyable.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management/ Equipo Barceló Aruba

Dear Margherita,We appreciate that you took the time to share your experience with us.We are delighted to read that you enjoyed the exclusive offerings of our Royal Level, including the top shelf bar on the beach, and it is heartening to hear your commendation of Francisco's outstanding service.While we strive to deliver impeccable service, we regret that you found the service at our Royal Level restaurant to be slower than expected. We take pride in our staffing and training, ensuring that our team is equipped to provide efficient and friendly service. Rest assured, we continuously work on improving our guests' experiences and value your feedback.It brings us joy to know that the culinary delights at our Italian and Japanese restaurants met your expectations, contributing positively to your overall experience. We also appreciate your recognition of the hotel's condition and the amenities provided in our rooms, which are designed to offer comfort and convenience to our esteemed guests like yourself.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management/ Equipo Barceló Aruba

Estimado Ezequiel,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Nos complace saber que la atención recibida por parte de nuestro equipo ha sido de su agrado, ya que siempre nos esforzamos por ofrecer un servicio excepcional a nuestros huéspedes.Lamentamos los inconvenientes que experimentó con las tarjetas de la habitación y el frigobar, y aunque son situaciones poco comunes, tomamos su retroalimentación muy en serio para evitar que se repitan en el futuro. Respecto a los espectáculos nocturnos, sentimos que no hayan sido de su total agrado; nuestro equipo de entretenimiento trabaja con dedicación para ofrecer una variedad de shows que enriquezcan la estancia de nuestros huéspedes. Apreciamos sus comentarios constructivos, ya que nos permiten seguir mejorando.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,The Management/ Equipo Barceló Aruba

Dear Frank,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated the cleanliness of our rooms, as our housekeeping team works diligently to maintain the highest standards of cleanliness. It is our hope that this aspect made your stay more comfortable.However, we regret to learn that our service did not meet your expectations. While we do not have details about the specific interactions that led to this impression, please rest assured that we continually strive to provide warm and efficient service to all our guests. We are also sorry if you found any aspect of our room amenities or hotel condition to be less than satisfactory. Our aim is always to offer a welcoming and enjoyable environment, and we hope that any less favorable aspects did not detract significantly from your overall experience.We hope you will consider staying with us again in the future. Best regards,The Management/ Equipo Barceló Aruba

Dear Timothy,Thank you for your review.We regret to hear that you experienced difficulties with the pool chair availability during your stay. We strive to ensure all our guests have equal opportunities to enjoy our amenities, and we take your feedback seriously as we review our policies to improve guest satisfaction.We are delighted, however, to learn that the cleanliness of your room, the condition of our hotel, the quality of service, and the room amenities met your expectations and contributed positively to your experience with us.We hope to welcome you back in the future. Best wishes,The Management/ Equipo Barceló Aruba

Dear Barbara,Thank you for your positive feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We look forward to welcoming you back on a future occasion.Best regards,The Management/ Equipo Barceló Aruba

Dear Guest, Thank you very much for your kind feedback.It is heartening to hear that our staff, particularly Sandra in Royal Level and Fernando at the Royal Beach Bar, made such a positive impact on your stay with their dedication to guest satisfaction. Knowing that you appreciated the cleanliness of our rooms, the overall condition of our hotel, and the amenities provided truly inspires us to continue delivering exceptional service.Your commendations are a testament to the high standards we strive to uphold. We are delighted that your experience was reflective of the premium, all-inclusive retreat we aim to provide for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,The Management/ Equipo Barceló Aruba

Dear Hannah,Thank you for your positive feedback.We are delighted to hear that your dining experience at our Kyoto hibachi grill and seafood restaurant left a lasting impression on you. It is indeed a favorite among our guests, and we take pride in the culinary delights offered there.Your appreciation for the vibrancy of the local area and the variety of options available for a night out truly resonates with what we strive to offer – an engaging and memorable stay. We are also gratified that the cleanliness of your room, the overall condition of our resort, the level of service provided by our staff, and the amenities available in your room met your expectations and contributed to a pleasant experience at Barceló Aruba - All Inclusive.We look forward to welcoming you back on a future occasion.Best regards,The Management/ Equipo Barceló Aruba

Dear James, Thank you very much for your kind feedback.We are delighted to hear that our dedicated colleagues played a significant role in enhancing your vacation and that you found our culinary offerings to be delectable across our speciality restaurants. Your compliments on the Royal Club experience and its exclusivity are much appreciated, as we strive to provide that extra touch of luxury for our guests.It's heartening to know that you were pleased with the cleanliness of your room and the overall condition of our hotel. We also take note of your satisfaction with the room amenities, designed to make every stay comfortable and convenient.We look forward to welcoming you back for another memorable experience.Best wishes,The Management/ Equipo Barceló Aruba

Dear Karen,Thank you for sharing your review with us.We appreciate your comments regarding the variety of food offered within our all-inclusive program. While we strive to cater to a wide range of culinary preferences, we understand that there's always room for improvement and will take your feedback into consideration. Moreover, we are glad to learn that the overall condition of the resort met your expectations and that our housekeeping services were satisfactory. We are delighted to hear that the exceptional location of our resort and the safety of the surrounding area contributed positively to your experience. It's also a pleasure to learn that the beauty of Palm Beach and our pool facilities were to your liking. We are particularly proud of our colleagues, and it's gratifying to know that Diego, Romano, and the rest of the team made a lasting impression with their friendly service.Your willingness to return to us is the highest compliment we can receive, and we are eager to welcome you back in the future.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management/ Equipo Barceló Aruba

Dear Dara,We appreciate that you took the time to share your experience with us.We regret to hear that the pool chair and palapa situation did not meet your expectations. Our team strives to ensure all our guests can enjoy our facilities, and we take your comments seriously as we continuously seek to improve our guest experience.We are, however, delighted to know that our team contributed to a beautiful stay and that you enjoyed our pristine beach and pool. It's also gratifying to hear that you found our hotel to be well-maintained and our services to your satisfaction. We are constantly working to enhance our room amenities and appreciate your feedback in this area.We look forward to the pleasure of welcoming you back on future occasions.Best regards,The Management/ Equipo Barceló Aruba

Dear Lasonya, Thank you so much for your wonderful rating. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Peter,Thank you for your review.We are deeply saddened to hear that certain aspects of your experience did not meet the high standards we strive to uphold. It is disheartening to learn of your concerns regarding management and security, as we endeavor to provide a secure and welcoming environment for all our guests. The absence of written rules for pool and beach etiquette is an area we will revisit to ensure clarity and comfort for all visitors. We regret to hear that interactions with our management team did not reflect the level of respect and support we are committed to providing. On a brighter note, we are pleased that the friendliness of our staff was a positive highlight of your visit. Our team takes pride in delivering warm and attentive service to ensure our guests feel valued and cared for throughout their stay.We hope to welcome you back in the future. Best wishes,The Management/ Equipo Barceló Aruba

Dear Valerie Ann,Thank you for your positive feedback.It's a pleasure to know that our team's dedication to service made a lasting impression and that you enjoyed the pristine condition of our accommodations. We are also thrilled that the culinary offerings met your expectations and contributed to an unforgettable stay. We look forward to welcoming you back on a future occasion.Best regards,The Management/ Equipo Barceló Aruba

Dear Teresa, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Rafaela Antonia Ramos, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Samantha, Thank you for making us your choice hotel and for your rating, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Angie Katherine Isaza, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soonKind regards,

Dear Alan, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are however happy to know that thankfully we had availability and were able to provide you with alternative accommodationThank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Kristin, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Part of the concierge check in at Royal Level is to provide the guest with all information regarding the services included and the property but no tour is given. We lament if you received this deceiving information. We are deeply sorry that your partner felt poorly during your stay and not being immediately informed as we would have called a doctor for a checkup and for her to be able to enjoy the remaining of your holidays among us, however we would like to take the opportunity to point out that our hotel, like all hotels of our chain, undergoes regular independent audits sent both by the company and the tour operators we collaborate with  to ensure our strict food safety management procedures, imposed on a global level by the company, are being followed and thoroughly respected at all times as under no circumstances would we put our guests’ health at risk by serving food in bad conditions, your safety being of course our main concern, therefore we can only assume that you may have consumed something outside the hotel during your stay or on your way to Aruba and sincerely hope that your friend is totally recovered as we speak. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Raquel, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Aruba hotel and are delighted to read that we were able to match your expectations. According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Alexander, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Theresa Michelle, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Stefan, Thank you for making us your choice hotel and for your rating, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Michelle, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Jessica, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We also regret that our buffet couldnt meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests.We lament reading that you did not enjoy being around senior citizens as they represent a group that frequently visit our property. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear James, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Jill, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soonKind regards,

Dear Scott, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We lament reading you had difficulties with the noise level in your room. For a future visit we recommend letting us know as we can try to locate you with alternative accommodation with less noise level. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Kind regards,

Dear Doris Elizabeth, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successThank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. We have also taken notice of your comment regarding the lack of information provided upon check in. We apologize for the inconveniences this may have caused you and promise to improve. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Luke, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear John R, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear John, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have taken notice of your comment regarding the buffet and we will continue working towards improvement, Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Sonia, Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards,

Dear Roxanne, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Steve, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.Kind regards,

Dear Carlos, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successwe are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.We lament reading that the bar ran out of water since this is an item that we have is supply constantly. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Aruba.On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regards,

Dear Patricia, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soonKind regards,