리셉션

베이몬트 바이 윈덤 애슈빌/빌트모어 빌리지 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 581개" "
평점 8 - 좋아요. 1002개 이용 후기 중 294개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 86개" "
평점 4 - 별로예요. 1002개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and they fixed a reservation issue immediately
2024년 5월에 1박 숙박함
답변 제공: b 님, 2024년 5월 27일
Thank you for your feedback and thank you for choosing to stay at the Baymont Inn - Asheville. We are glad you had a pleasant stay, looking forward to the next opportunity we can be of service.Kind regardsManagement

8/10 - 좋아요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, staff friendly, clean place, and good choices on the free breakfast. Only complaint that bed was not most comfortable.
2024년 5월에 4박 숙박함
답변 제공: b 님, 2024년 5월 27일
Thank you for your feedback and thank you for choosing to stay at the Baymont Inn - Asheville. We are glad you had a pleasant stay. I am so sorry to hear you found the bed uncomfortable, we only replaced our beds early this year. Looking forward to the next opportunity we can be of service.Kind regardsManagement

10/10 - 훌륭해요

ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: b 님, 2024년 5월 23일
Thank you for choosing to stay at the baymont Inn, we are glad you had a pleasant stay and hope to be of service again.Kind regardsManagement

10/10 - 훌륭해요

ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager is my favorite perosn. He is so proud of where he works that it makes every stay wonderful
2024년 5월에 1박 숙박함
답변 제공: b 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Kind RegardsManagement

10/10 - 훌륭해요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for visiting Biltmore.
2024년 5월에 1박 숙박함
답변 제공: b 님, 2024년 5월 22일
Thank you for your feedback, we are glad you had a pleasant stay and looking forward to the next opportunity to be of service. Kind regardsManagement

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: b 님, 2024년 5월 22일
Thank you for your feedback, we are glad you had a pleasant stay and looking forward to the next opportunity to be of service. Kind regardsManagement

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying in this area. So easy to get to the village. Walkable. Indoor pool a bonus. Our room was very comfy.
2024년 5월에 2박 숙박함
답변 제공: b 님, 2024년 5월 21일
Thank you fir your feedback, we are thrilled you had a pleasant stay and looking forward to the next opportunity to be of service.Kind regardsManagement

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a place to say so that we could go to the Biltmore Estate. This place was so close I'm surprised it wasn't in it! The property was clean, staff was very friendly and we felt safe and secure there. There were several restaurants within walking distance as well as places to shop. And the breakfast was better than most free breakfast offers with a wide variety of options. We will definitely stay there again in the future if we come back to Asheville
2024년 5월에 3박 숙박함
답변 제공: b 님, 2024년 5월 20일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback, we are pleased you had a pleasant stay and looking forward to the next opportunity to be of service.Kind regardsManagement

10/10 - 훌륭해요

Hilda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place,excellent location!!!
2024년 5월에 2박 숙박함
답변 제공: b 님, 2024년 5월 16일
Thank you for choosing to stay at the Baymont Inn Asheville. We are glad you had a pleasant stay. Looking forward to the next opportunity to be of service again.Kind Regards.Management

6/10 - 괜찮아요

Philip 님, windsor

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice secluded spot. I was on a solo trip so it was perfect. Front staff was a bit rude. She seemed like she was having a bad day. But overall I would stay here again
2024년 5월에 1박 숙박함
답변 제공: b 님, 2024년 5월 14일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay. We are deeply disturbed to hear the welcome at the front desk was not at our usual high standard and offer our sincere apologies. Looking forward to be of service again in the future.Kind regardsManagement

6/10 - 괜찮아요

Darlene

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately, we had a room that smelled like Pot/weed and they tried to cover up the smell with too much perfume. Other than that it was ok.
2024년 5월에 1박 숙박함
답변 제공: b 님, 2024년 5월 11일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. Our focus is to always maintain a high level of sanitation and cleanliness, it appears on this occasion we failed and offer our sincere apologies. We have shared your feedback with the housekeeping team to ensure proper standards are maintained.Kind RegardsManagement

10/10 - 훌륭해요

scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: b 님, 2024년 4월 29일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun walking around shopping in the Biltmore Village just down the road. Staff was friendly and place was clean. Good value for your money.
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 26일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind Regardsmanagement

8/10 - 좋아요

Lourdes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really close to biltmore village. Comfortable hotel with great hot tub.
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 26일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind Regardsmanagement

8/10 - 좋아요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having someone (probably homeless), come into the breakfast room, stuffing everything and anything into his pockets and stacking 4 layers of heated food with his dirty pants hanging half way down his ass is appalling. How do you let this happen?
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 23일
thank you for your feedback, as much as we try extremely hard to control this situation, some still manage to gain entry while the staff are busy attending to our guests. I wish you mentioned this to the desk staff when this occurred so we could have immediately acted upon it. Yours sincerelyManagement

8/10 - 좋아요

Kyoungseok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 24일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind RegardsManagement

8/10 - 좋아요

Pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 4월 23일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind RegardsManagement

10/10 - 훌륭해요

Linda

2024년 4월에 1박 숙박함
답변 제공: b 님, 2024년 5월 7일
Thank you for choosing to stay at the Baymont Inn - Asheville, we are thrilled you had a pleasant stay. We look forward to your next visit.Kind RegardsManagement

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 16일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stayKind regardsmanagement

8/10 - 좋아요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay when visiting Asheville. Close to the Biltmore Estate entrance.Decent breakfast with other dining within a short walk
2024년 4월에 3박 숙박함
답변 제공: b 님, 2024년 4월 15일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind regardsManagement

10/10 - 훌륭해요

Aliya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff!
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 15일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind regardsManagement

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was efficient and thoughtful in meeting our needs. The breakfast was the best. The housekeeping staff was pleasant and efficient.
2024년 4월에 3박 숙박함
답변 제공: b 님, 2024년 4월 12일
We thank you for choosing to stay at the baymont Inn. Thank you for your feedback. We are glad you had a pleasant stay and your expectations were met. Should you be visiting Asheville in the future we hope you will consider staying at the Baymont.Kind regardsManagement

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast choices
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 11일
Thank you for choosing to stay at the Baymont Inn, glad you enjoyed the breakfast. Hope we can be of service again in the future.Kind regardsManagement

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Worth the price. Short drive to Biltmore. The breakfast offerings were among the best I've ever had at a hotel! The staff were very polite, and saved me when I left my car keys in the lobby. Only complaints are noise from the connecting room, and that it's a pain to get out of the parking lot onto US 25.
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 9일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. Sorry about the noise disturbance from the adjoining room. We do our best to assign these interconnecting rooms to guests with multiple rooms unless of course when we are sold out. Happy to hear you enjoyed the breakfast.Kind RegardsManagement

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All Good
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

Flora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great stay in Baymont, it’s very clean and close to everyplace we go. I love their breakfast and the staffs are nice and helpful. I will definitely come back when we visit Ashville again. Highly recommended!
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are thrilled you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

6/10 - 괜찮아요

Ron

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff weren’t particularly friendly. Lobby small. Room too small for two queen beds. No room for two open suitcases. Water pressure low in shower. Rooms were clean and modern!
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 8일
We are disappointed we did not meet your expectations . Our goal is to provide a friendly and efficient service to all of our guests all of the time. On this occasion we failed and offer our sincere apologies. Thank you for informing us re the water pressure, our maintenance department has been alerted to look into this. Kind RegardsManagement

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property very close to Biltmore. The hotel was very clean and in a great location. Recommend!
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are thrilled you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

8/10 - 좋아요

Louis Alex

2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 26일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind Regardsmanagement

8/10 - 좋아요

Joel 님, Washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. A couple minutes from Biltmore Estate, shops and restaurants as well.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 3일
thank you for choosing to stay with us and thank you for your feedback,Kind RegardsManagement

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved how quiet it was.
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 3월 27일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

Pia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can tell that the manager is treating well his employees because I don't have any complaint whatsoever. It was a pleasant stay.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 3월 25일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and your expectations were met. Looking forward to the next opportunity to be of service.Kind RegardsManagement

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was conveniently located and the staff were friendly and helpful. The hotel is a bit outdated and could use some updates. The furniture in the lobby was worn, the coffee station in lobby was an old table. The rooms were neat and the bathrooms were well appointed, but the carpeting was old and worn. We had a comfortable stay and did like the easy parking and location.
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 3월 18일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback.We acknowledge the hotel is due for a facelift. The owning company is actively working with interior designers and hope to start a refurbishment program after the season.Kind Regardsmanagementkind Regards.Management

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely clean and friendly staff
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 3월 14일
Thank you for staying with us and thank you for your feedback. We are thrilled you had a pleasant stay. We look forward to be of service in the future.Kind RegardsManagement.

2/10 - 너무 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremly noisy, sirens all night, rooms say they are smoke free, but the guest in the room next to us smoked all night and our belonging all smelt like smoke. Kids ran up and down hall all night making tons of noise. When we wanted to check out and go home early because our room and belongs smelled, they refused to refund us the night.
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 3월 4일
Dear Heather, Thank you for your feedback, I am extremely disappointed we failed to meet your expectations and offer my sincere apologies.as a small token of compensation and considering this an isolated incident, I have arranged to offer you a refund on the 2nd night stay. As this was a prepaid to a third party you will have to follow up with them for a refund.Once again please accept my sincere apologies for this inconvenience.Kind regardsManagement

10/10 - 훌륭해요

Aaron

2024년 2월에 1박 숙박함
답변 제공: b 님, 2024년 2월 21일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay. We look forward to be of service again.Kind regards.Management

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to restaurants and entrance to Biltmore Estate
2024년 2월에 3박 숙박함
답변 제공: b 님, 2024년 2월 19일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind regardsManagement

10/10 - 훌륭해요

Terrie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean, beds comfy. I was concerned being by the elevator but never heard it. Hot breakfast was good. Price was fair. My only concern is very tight parking spaces. I cant speak for any other Baymont but this one was excellent.
2024년 2월에 2박 숙박함
답변 제공: b 님, 2024년 2월 19일
Thank you for your feedback, we are thrilled you had a pleasant stay. Hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for visiting the Biltmore.
답변 제공: b 님, 2024년 2월 19일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

6/10 - 괜찮아요

Jennifer

가족 여행
Very basic room- fine for a place to sleep
2024년 2월에 1박 숙박함
답변 제공: b 님, 2024년 2월 19일
Thank you for your feedback, we are sorry you found the rooms to be basic, but we are glad you found the rooms comfortable.Kind RegardsManagement

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Checking in was fast and hotel is clean and I felt it was secure
2024년 2월에 1박 숙박함
답변 제공: b 님, 2024년 2월 16일
Thank you for choosing to stay at the Baymont Inn. We are glad you had a pleasant stay and we look forward to be of service again. Kind regardsManagement

4/10 - 별로예요

Andrew

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: b 님, 2024년 2월 16일
Thank you for your feedback, It appears we did not meet your expectations and offer our sincere apologies. To help us address your concerns and implement corrective measures, would you kindly provide us with details of where we failed.Kind RegardsManagement

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We found a clothes tag and another paper in our room on check in but other than that everything was clean, smelled good and the breakfast was good every morning as well. My family enjoyed the inside pool and jacuzzi and would recommend to family and friends. We will more than likely stay here again
2024년 2월에 3박 숙박함
답변 제공: b 님, 2024년 2월 12일
Thank you for your feedback, we are pleased you had a pleasant stay. I am disappointed to hear your room was not detail cleaned and offer my apologies. I will discuss this with the Housekeeper so we avoid a situation like this happening again.Kind regardsManagement

10/10 - 훌륭해요

Katharine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice facility and very reasonably priced
2024년 1월에 1박 숙박함
답변 제공: Christina 님, 2024년 2월 6일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Rachel

2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 3월 25일
Thank you for choosing to stay at the Baymont Inn, we are pleased you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

cheri

Rooms are very clean and comfortable! Will definitely book a stay here again!!
2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 1월 22일
Thank you for choosing to stay at the Baymont Inn, we are pleased you had a pleasant stay and your expectations were met. We look forward to the opportunity to be of service in the future.Kind RegardsManagement

8/10 - 좋아요

Jim

출장 여행
Carpet was old and dirty. Had to set thermostat at 78 to stay warm. Commodes were very low like for kids.
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 17일
Thank you for your feedback. We have noted your comment re the carpet and our maintenance department had the carpet steam cleaned. Kind regardsmanagement

10/10 - 훌륭해요

Virginia

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 17일
Thank you for your feedback, we are pleased that you had a pleasant stayKind regardsManagement

8/10 - 좋아요

Ilse

가족 여행
2024년 1월에 2박 숙박함
답변 제공: Christina 님, 2024년 1월 10일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 9일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.