외관

아테네 자폴리아 호텔 여행 후기

4 out of 5
아테네 자폴리아 호텔
87-89 Alexandras Avenue, Athens, Attiki

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 376개 이용 후기 중 163개" "
평점 8 - 좋아요. 376개 이용 후기 중 149개" "
평점 6 - 괜찮아요. 376개 이용 후기 중 47개" "
평점 4 - 별로예요. 376개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 376개 이용 후기 중 6개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

chiwon 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 최고 성능
가격대비 최고라 자부합니다. 다만 위치가 시가지서 조금 떨어져 있긴 하지만 4유로면 신타그마 광장까지 갈수 있습니다. 호텔 조식은 평범했지만, 옥상 정원서 바라보는 야경 끝내줍니다. 글고 옥상 풀에서 일광욕! 굿굿

6/10 - 괜찮아요

Jeanne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Be prepared for large groups
This hotel caters to large groups. This is our 4th time here. Several groups of students were there at the same time. Noisy, unsupervised, locked up elevators by pushing all buttons, making it difficult for those of us who needed to use it. Staff did what they could. Wish adults in charge of group were more proactive.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 9월 12일
Dear M. Brandon, Thank you for your rating.

8/10 - 좋아요

Kim

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was great and clean. Staff was helpful and courteous. A little away from the main area but still close enough. All was good with amenities would stay here again
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2023년 9월 7일
Dear Kim, Thank you for sharing your review.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room and friendly staff thanks will definitely visit again.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 9월 3일
Dear M. Christopher, Thank you for rating us with the highest score and for your comments.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean, updated with a nice pool on roof. All the staff are helpful a d polite. A little distance from center but cab was 6 euros. Counld see the Parthenon and highest mount in area.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 8월 25일
Dear M. Linda, Thank you for rating us with the highest score and for sharing your experience. Athens Zafolia Hotel is in the center of Athens, specifically on Alexandras Ave., one of the major and central avenues of the city. Our location offers easy access not only to all historic attractions, but to important business and medical areas of the city as well. Means of transportation besides cabs, are available outside the hotel, as the buses crossing Alexandras Ave. are going directly to the historic center and the metro station as well.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hitel qas very nice, pool was great with roof top pool. A little distance from center of town but taxi not expensive. Staff was helpful, breakfast very good.
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 8월 20일
Dear M. Linda, Thank you for taking the time to share your experience, for rating us with the highest score and for your nice comments!

8/10 - 좋아요

Rémi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hôtel
Hotel confortable et calme. Un peu éloigné du centre historique. Piscine agréable
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 8월 2일
Dear M. Remi, Thank you for taking the time to share your experience. Our location offers easy access not only to all historic attractions, but to important business and medical areas of the city as well. Means of transportation are available outside the hotel, as the buses crossing Alexandras Ave. are going directly to the historic center and the metro station as well.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 7월 28일
Dear M. Karen, Thank you for rating us with the highest score.

6/10 - 괜찮아요

Barakat

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property cheap but the room not clean and was charged 35 euros for extra bed bet I used for one day only a mask for refund the staff they have to wait for the manger to come he Will decided I paid for 3 night I left after 2 days I can’t stay in that hotel again
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 7월 19일
Dear M. Barakat, We received your review. Please note that your reservation was made for 4 people but you were 5, so there was an extra charge for the 5th person. The charge includes hotel services such the accommodation of the extra person, extra linen and towels, buffet breakfast, and use of the facilities. There is no hotel in the world that would not charge a person not included in the original reservation. Guest Relations DepartmentAthens Zafolia Hotel

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2023년 7월 14일
Dear M. Zachary, Thank you for rating us with the highest score. Guest Relations DepartmentAthens Zafolia Hotel

6/10 - 괜찮아요

FRANCISCO

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Não recomendo
O atendimento é péssimo: funcionários pouco solícitos e sempre mal humorados. As informações mais singelas são difíceis. A limpeza é boa. A localização é razoável. Não retorno e não recomendo.
2023년 5월에 4박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 6월 5일
Dear M. Francisco, We are surprised to read your comment.. Our staff is always taking very good care of our guests, and pays attention to each one of them personally, to serve them and facilitate their stay. This is proven by the highest score that our staff is always rated. Guest Relations DepartmentAthens Zafolia Hotel

4/10 - 별로예요

Theresa

2023년 5월에 4박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 6월 19일
Dear M. Theresa,We received your rating, which unfortunately is not relevant to an accommodation experience with us, as you never checked in at the hotel. We are sorry that your flight issues led you to rate the hotel with such a low score, even though we kept the room available for you and we have only applied your reservation's terms and conditions. Guest Relations DepartmentAthens Zafolia Hotel

10/10 - 훌륭해요

dogan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personel çok güleryüzlü ve ilgiliydi, çok otelde kaldım ama bu kadar güleryüzlü personel ilk kez gördüm. Çok teşekkürler. Otelin konumu tam merkezde olmamakla beraber ulaşım kolay. Otel biraz eski ama tertemizdi
2023년 5월에 2박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2023년 5월 10일
Dear M. Dogan, Thank you for rating us with the highest score and for your comments. Guest Relations DepartmentAthens Zafolia Hotel

4/10 - 별로예요

Kathleen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 5월 15일
Dear M. Kathleen, We would like to know more about your experience, that lead you to rate us with such a low score. Guest Relations DepartmentAthens Zafolia Hotel

10/10 - 훌륭해요

Nanisile

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel So Far
The staff are very helpful, polite and professional. Every request is attended to ASAP. The Toilets are so clean could eat my dinner in them with no problem. Cleaning Service is top notch. The Breakfast is good, typical fusion of Greek and American Causine. We missed the Baked Beans and Harsh Browns. But it was OK. Loads of variety.
2023년 4월에 6박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 4월 18일
Dear M. Nasiline, Thank you for rating us with the highest score and for your nice comments. Guest Relations DepartmentAthens Zafolia Hotel

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly
2023년 1월에 2박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2023년 1월 30일
Dear M. Lisa, Thank you for rating us with the highest score and for your nice comment. Guest Relations DepartmentAthens Zafolia Hotel

8/10 - 좋아요

Joseph 님, INYOKERN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 11월에 1박 숙박함

8/10 - 좋아요

Odd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 4박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 10월 13일
Dear M. Odd, Thank you for your feedback. Kind Regards,

10/10 - 훌륭해요

Christopher

2022년 9월에 1박 숙박함

8/10 - 좋아요

paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with great rooftop pool area. We used the hotel for 1 night after our flight had been deferred for 24 hours. Excellent breakfast and good sized rooms. Reception staff were really helpful. Only down side is limited dining options in the area in the evening but you could take a taxin to the busier parts of the city.
2022년 8월에 1박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2022년 9월 20일
Dear M. Paul, Thank you for sharing your feedback. We are pleased to know that you enjoyed your stay with us. In our hotel you will find our Ellinikon Restaurant and our roof top snack pool bar "Poseidon". Furthermore, there are many dining options in the area and our front desk is at our guests' disposal for recommendations and directions. Kind Regards, Guest Relations DepartmentAthens Zafolia Hotel

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perussettiä
Perustason hotla, karsee ryysis aamupalalla.
2022년 8월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 8월 23일
Dear Guest, Thank you for your kind feedback. Best Regards,

10/10 - 훌륭해요

Maciej Karol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people working there.
2022년 8월에 6박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 8월 21일
Dear M. Maciej Karol, Thank you so much for your feedback. Kind Regards,

8/10 - 좋아요

Shery

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2022년 12월 2일
Dear M. Shery, Thank you for your feedback Kind Regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 7월 16일
Dear Guest, Thank you for your feedback.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great, room was nice sized, pool top view was amazing.
2022년 7월에 3박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 7월 15일
Dear M. Christine, Thank you for your feedback. We are pleased that you enjoyed your stay with us.

10/10 - 훌륭해요

Ximena

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, clean, everything we need. Staff very nice, kind and helpful.
2022년 7월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 7월 6일
Dear M. Ximena, Thank you for staying with us and for sharing your review. It is a great pleasure to know that we managed to offer you a great stay. Kind Regards,

6/10 - 괜찮아요

YANN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Très bruyant si votre chambre donne sur l’avenue. Tres deçu par la salle de bain ( démodée, rideau de douche dans baignoire, réparation de joints tres mal réalisée…) Petit déjeuner : pas de salade de fruits frais Sinon pour le reste, super hôtel, a 35 mn a pied du centre touristique
2022년 6월에 4박 숙박함
답변 제공: Guest Relations Department Athens Zafolia Hotel 님, 2022년 6월 24일
Dear M. YANN, Thank you for choosing to stay with us and for taking the time to share your review. Please note that are windows have been upgraded to soundproof windows and no noise can reach the rooms as long as they remain closed. The noise is as in any other city center hotel. Regarding our bathrooms kindly note that due to their construction type there is no room for further modifications. Fresh fruit are always available in our breakfast among more than 52 other products. We do hope that you had the chance to be informed by our staff how easy is to reach the historic center using the public transportation. We truly hope that we will have the opportunity to welcoming you back at Athens Zafolia Hotel and offer you the level of hospitality experience that our hotel is known for. Kind Regards,

2/10 - 너무 별로예요

richard

2022년 5월에 7박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 5월 13일
Dear Guests, Thank you for taking the time to share your review. We regret to receive such a low score, but we had to honor the reservation's terms and conditions. However we hope that you enjoyed your stay with us, Kind Regards,

10/10 - 훌륭해요

OLGA G

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Πολυ καθαρο και μεγαλο δωματιο.Κλεισαμε 3κλινο,υπηρχαν στην ουσια 2 δωματια με 2 τηλεορασεις.Πολυ βολικο.Πολυ καλη ηχομονωση στον θορυβο του δρομου. Πολυ πλουσιο πρωινο, Ανετο κλειστο παρκινγκ/ Το μονο αρνητικο ηταν τα σκληρα και αβολα μαξιλαρια. Τελος ο σταθμος μετρο Αμπελοκηποι ειναι περιπου 12-15 λεπτα χαλαρο περπατημα.Υπαρχει βεβαια και σταση λεωφορειου ακριβως απεναντι που παει στο μετρο.
2022년 4월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2022년 4월 18일
Αγαπητή κ. OLGA G, Σας ευχαριστούμε πολύ που επιλέξατε το Athens Zafolia Hotel για τη διαμονή σας και για τον χρόνο που αφιερώσατε για την κριτική σας. Χαιρόμαστε που ο στόχος μας για την μέγιστη ικανοποίηση των επισκεπτών μας επετεύχθη και ελπίζουμε να έχουμε την ευκαιρία να σας καλωσορίσουμε σύντομα ξανά κοντά μας. Με εκτίμηση,

10/10 - 훌륭해요

KARIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
2021년 11월에 2박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2021년 12월 6일
Dear M. Karin, Thank you so much for taking the time to share your score. We look forward to welcoming you again and offer you one more great stay. Kind Regards,

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staffs and clean room. Little far away from downtown, but taxi is not expensive to ride on less than €10 . With reasonable price and quiet street comparing near Plaka area,
2021년 9월에 2박 숙박함
답변 제공: Guests Relations Dpt 님, 2021년 9월 21일
Dear Dennis Thank you for taking the time to rate us and write your nice comments for our Athens Zafolia Hotel We are glad that our place was the proper one for your visit in Athens as our aim is always to satisfy our valuable guests Thank you

10/10 - 훌륭해요

Nathanael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elegant. Very clean and exotic. The pool in the roof was amazing it's 7ft deep. Also the scenery and view on the roof is breath taking.
2021년 8월에 1박 숙박함
답변 제공: Guest Relations Dpt 님, 2021년 8월 30일
Dear Nathanael Thank you so much for your nice comments ! We are really glad that services met your expectations

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel bu
2021년 8월에 4박 숙박함
답변 제공: Guest Relations Dpt 님, 2021년 9월 17일
Dear Amanda Thank you for your nice comment Hope to see you again some time in the near future

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Public Relations Dpt 님, 2020년 3월 3일
Dear Guest Thank you so much for taking the time to rate us We appreciate the best scor you gave us Hope seeing you again in our hotel some time in the near future

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Public Relations dpt 님, 2020년 2월 24일
Dear Guest, Thank you for your highest scor you gave us We are very happy that you had a nice stay with us Thank you and kind regards

8/10 - 좋아요

MAKARIOS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Public Relations Dpt 님, 2020년 2월 24일
Dear Guest Thank you for taking the time to rates us Your opinion help us to improve ourselfs Thank you and kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 3박 숙박함
답변 제공: Public Relations Dpt 님, 2020년 2월 24일
Dear Guest Thank you for taking the time and rate us We are glad that you were satisfy staying with us Thank you and kind regards

10/10 - 훌륭해요

Aaftab

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience overall!
The hotel staff was very helpful, friendly, and corteous. The breakfast spread was great! The hotel location is good and close to everything you need.
2020년 2월에 1박 숙박함
답변 제공: Public Relations Dpt 님, 2020년 2월 11일
Dear Aaftab Thank you so much for taking the time to post your comments. We are very happy that your accommodation in our Hotel was great. Looking foward seeing you again some time in the near future

8/10 - 좋아요

Esi 님, New Jersey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the neatness. The food in the restaurant wasn't that great.
2020년 2월에 1박 숙박함
답변 제공: Guest's Relations Dpt/ 님, 2020년 2월 10일
Dear Esi Thank you for your comments as well as your score We always take into consideration our guest’s feedback in order to improve our services Thank you and hope we see you again in our Hotel sometime in the near future

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태
It was excellent experience We had Family double Rooms The Hotel was very good , staff was so friendly Rooms was vey clean, Breakfast was very good I advice every one To use it Really appreciate It
2020년 1월에 7박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2020년 1월 13일
Dear Guests, Thank you for taking the time to share your experience of staying with us. We are pleased that our aim for the highest guest satisfaction has been achieved and we look forward to welcome you again during your next visit to Athens. Kind Regards, Guest Relations Department Athens Zafolia Hotel

10/10 - 훌륭해요

Giorgos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2020년 1월 23일
Dear Giorgos, Thank you for your positive score. We look forward to welcoming you again and offer you one more great stay with us. Kind Regards, Guest Relations Department Athens Zafolia Hotel

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2020년 1월 8일
Dea Guests, Thank you for choosing Athens Zafolia Hotel for your stay and for your positive score. We look forward to welcoming you again. Kind Regards, Guest Relations Department Athens Zafolia Hotel

10/10 - 훌륭해요

Monzurul 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed there in December 2019. Happy with overall conditions.
2019년 12월에 5박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2020년 1월 7일
Dear M. Monzurul, Thank you for choosing Athens Zafolia Hotel for your stay and for sharing your experience. We hope that we will have the opportunity to welcome you again in the future and offer you one more nice stay wtih us. Kind Regards, Guest Relations Department Athens Zafolia Hotel

10/10 - 훌륭해요

Kyriaki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Φιλική εξυπηρέτηση,καθαριότητα ,ησυχία.
2019년 12월에 2박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2019년 12월 16일
Αγαπητή κ. Kyriaki, Σας ευχαριστούμε που επιλέξατε το Athens Zafolia Hotel για τη διαμονή σας και για τον χρόνο που αφιερώσατε να μοιραστείτε την κριτική σας. Ελπίζουμε να σας έχουμε σύντομα ξανά κοντά μας και να σας προσφέρουμε μία ακόμη ευχάριστη εμπειρία διαμονής. Με εκτίμηση, Guest Relations Department Athens Zafolia Hotel

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very efficient, friendly and helpful staff. The hotel is conveniently positioned close to the National Archaeological Museum.
2019년 11월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2019년 11월 18일
Dear Robert, Thank you for staying with us and for sharing your review. We are glad that you have been satisfied by our staff and our location and we look forward to welcoming you again and offer you one more great accommodation experience. Kind Regards, Guest Relations Department Athens Zafolia Hotel

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2019년 11월 4일
Dear Guests, We would really appreciate it if you could share what went wrong for such a low score. Our aim is the highest guest satisfaction and our guests’ comments help us improve our facilities and services. Remaining at your entire disposal, Kind regards, Guest Relations Department Athens Zafolia Hotel

6/10 - 괜찮아요

Damien

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2019년 10월 10일
Dear Damien, As our aim is the highest guest satisfaction and our guests' comments help us improve our facilities and services, we would appreciated it if you could share what went wrong for your low score. Remaining at your entire disposal, Kind Regards, Guest Relations Department Athens Zafolia Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I had no internet in my room despite complaining thrice.
2019년 10월에 3박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2019년 10월 7일
Dear Guests, Thank you for sharing your thoughts. We would like to inform you that we are in process of upgrading our WiFi system. In the meantime LAN wires are at our guests’ disposal for wired connection in all rooms. We hope that we will have the opportunity to welcoming you again in the future. Kind Regards, Guest Relations Department Athens Zafolia Hotel

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zafolia was in good location close to supermarkets, convenience stores , cafes and restaurants. Obliging friendly staff. Rooftop pool bar was lovely.
2019년 9월에 3박 숙박함
답변 제공: Guest Relations Department, Athens Zafolia Hotel 님, 2019년 10월 7일
Dear Guests, Thank you for taking the time to share your review. It is a pleasure for us to know that you have been satisfied by our location, facilities & services and we look forward to welcoming you again. Kind Regards, Guest Relations Department Athens Zafolia Hotel