리셉션

티타니아 호텔 여행 후기

4 out of 5
티타니아 호텔
52 Panepistimiou Avenue, Athens, Attiki

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 731개 이용 후기 중 215개" "
평점 8 - 좋아요. 731개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 731개 이용 후기 중 120개" "
평점 4 - 별로예요. 731개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 731개 이용 후기 중 26개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
나쁘지않음
호텔의상태는 그저그랬고....방에 무료와이파이가없는게 약간불편함 그것외에 딱히 불편한건없었지만 4성급정도는 아니였음

4/10 - 별로예요

John

별로예요: 숙박 시설 상태 및 시설
The Olive Garden restaurant
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 5월 1일
Dear John,Thank you for choosing to stay at Titania Hotel and for posting your experience. We noticed your low rating and we would appreciate it if you could give us more information regarding any inconvenience caused. Feel free to contact us any time. Thank you for being our guests and we hope to see you again. Kind regards,Georgios PapazoglouGeneral Manager

10/10 - 훌륭해요

NATASA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: MD 님, 2024년 1월 17일
Dear NATASA,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Rudolf

좋아요: 직원 및 서비스, 객실의 편안함
Gutes Hotel, jedoch Zimmer nicht sehr sauber
Das Personal an der Rezeption ist außergewöhnlich freundlich und hilfsbereit! Das Hotel ist grundsätzlich schön und hat eine gute Lage. Man fühlt sich sicher. Das Frühstücksbuffet ist absolut reichhaltig. Die Betten sind für meinen Geschmack sehr gut. Deutlich verbesserungswürdig ist die Sauberkeit in den Zimmern. Der Fußboden wurde in 5 Tagen nie gesaugt. Daher war auch Lurch und Schmutz am Boden zu finden. Außerdem lässt sich die Lüftungsanlage nicht ganz abstellen und ist viel zu laut. Der Fernseher dreht sich automatisch bei jedem Betreten des Zimmers auf, was ziemlich nervig ist.
2023년 12월에 5박 숙박함
답변 제공: MD 님, 2024년 1월 8일
Dear Rudolf,Thank you for sharing your experience with us. We're delighted to hear that you found our reception staff exceptionally friendly and helpful, enjoyed the hotel's nice ambiance, prime location, and felt secure during your stay. We appreciate your positive comments on the rich breakfast buffet and comfortable beds.We sincerely apologize for any inconvenience caused by the cleanliness of the rooms and the issues with the ventilation system and television. Your feedback is valuable to us and we will address these concerns promptly to enhance the overall guest experience.We look forward to the opportunity to welcome you back and provide an improved stay in the future.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: MD 님, 2024년 2월 20일
Dear Melissa,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Ernesto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: MD 님, 2024년 2월 20일
Dear Ernesto,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

MUNETOSHI

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast space was wonderful.
2023년 10월에 3박 숙박함
답변 제공: MD 님, 2023년 12월 29일
Dear MUNETOSHI,Thank you for your positive feedback regarding the breakfast at the Olive Garden rooftop restaurant overlooking the Acropolis. We're delighted to hear that you enjoyed your experience and hope to welcome you back soon! We wish you a Happy New Year!Best regards,Georgios PapazoglouManaging Director

2/10 - 너무 별로예요

Drinias

2023년 12월에 1박 숙박함
답변 제공: MD 님, 2023년 12월 20일
Dear Mr. Drinias,Thank you for taking the time to share your rating. We would appreciate it if you could inform us what contributed to your low rating.Regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

GEORGIOS

2023년 11월에 2박 숙박함
답변 제공: MD 님, 2023년 12월 20일
Dear GEORGIOS,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back soon.With kind regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Χρήζει ανακαίνισης...
Πρώην πολυτελές ξενοδοχείο....χρήζει ριζικής ανακαίνισης....ο χώρος εισόδου και πρωινού πραγματικά εντυπωσιακοί...
2023년 11월에 1박 숙박함
답변 제공: MD 님, 2023년 11월 22일
Αγαπητέ επισκέπτηΣας ευχαριστούμε που μας επισκεφτήκατε και που μοιραστήκατε την εμπειρία σας.Όπως και εσείς αναφέρετε στην ανάρτησή σας, το ξενοδοχείο χρειάζεται ανακαίνιση, η οποία θα πραγματοποιηθεί πολύ σύντομα. Ελπίζουμε να σας έχουμε και πάλι σύντομα κοντά μας για μια βελτιωμένη εμπειρία.Με εκτίμηση,Γεώργιος ΠαπάζογλουΔιευθύνων Σύμβουλος

10/10 - 훌륭해요

Apostolos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Apostolos,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

2/10 - 너무 별로예요

Luis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mala cama y hotel antiguo
La cama que ofrece es Queen y solo es matrimonial ademas muy flojo el colchón y muy bajito es decir para levantarse de allí es muy difícil, dos personas grandes muy apretado, no hay actitid de ayuda pasé una noche terrible dormi en el piso literal es un engaño. El hotel es muy antiguo y muebles lastimados, lo unico bueno es la vista que tiene la acrópolis en el restaurant piso 11
2023년 11월에 2박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Luis, We sincerely apologize for the discomfort you experienced during your stay at Titania Hotel. We appreciate your feedback and regret that the bed did not meet your expectations. Our team is addressing the issues raised regarding the mattress to ensure a more comfortable experience for future guests. We value your input and hope you consider giving us another chance to provide you with a better stay in the future. Thank you for bringing these concerns to our attention.Kind regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

Anielka

가족 여행
좋아요: 직원 및 서비스
The hotel was nice but the cleanliness was average. Our room smelled awful but I think that has to do with the drains. It was very pungent. Housekeeping didn't replenish some items nor rinse our used mugs but I'm not that picky. Staff was very friendly and the breakfast buffet tasty and plentiful. Dinning area was beautiful and just the view of the Acropolis was worth it.
2023년 10월에 2박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Anielka, Thank you for sharing your experience at Titania Hotel. We appreciate your kind words about our friendly staff and the tasty breakfast buffet with a breathtaking view of the Acropolis at the Olive Garden rooftop. We apologize for any inconvenience regarding the cleanliness issues you encountered. Rest assured, we'll address these concerns promptly to enhance our guests' overall experience. We hope to welcome you back for an improved stay in the future.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Michael 님, washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The setting of the rooftop restaurant, where breakfast was served (included), was outstanding, with a great view of the Acropolis. The downsides were that the rooms were small, bathrooms very small, and the fact that many tour groups use it so it could get noisy, depending on who was on your floor.
2023년 11월에 2박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Michael,Thank you for sharing your feedback on your recent stay at Titania Hotel. We're delighted to hear you enjoyed the outstanding setting of the Olive Garden rooftop restaurant with its breathtaking Acropolis view. We appreciate your insights regarding room and bathroom size, as well as noise levels. We'll certainly take these into consideration to enhance the overall guest experience. We hope to welcome you back for another memorable stay.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Kristi,We would like to thank you for your valuable time in sharing your exceptional rating. We anticipate the opportunity to welcome you back in the future.Warm regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

Bernard

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Bernard,We would like to thank you for taking the time to rate our hotel and we hope to welcome you again.Kind Regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Roger

2023년 10월에 4박 숙박함
답변 제공: MD 님, 2023년 11월 3일
Dear Roger,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back soon.With kind regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

Georg

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: MD 님, 2023년 11월 3일
Dear Georg,Many thanks for taking the time to share with us your rating on your Titania Hotel experience. Look forward to your future visits!Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: MD 님, 2023년 10월 31일
Dear guest,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

ehsan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very convenient
2023년 10월에 7박 숙박함
답변 제공: MD 님, 2023년 10월 31일
Dear ehsan,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back soon.With kind regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Tomoko

2023년 10월에 1박 숙박함
답변 제공: MD 님, 2023년 11월 22일
Dear Tomoko,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

4/10 - 별로예요

Hercules

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed at this hotel many times in the past. This time around we did not have a good experience. We stayed for 5 nights and we were put in an inner handicapped accessible room which was not what we booked through Expedia. Housekeeping used very strong smelling cleaners which was terrible. I ordered a club sandwich from room service that had raw bacon. Room service also did not bother to pick up our plates. I had to bring it over to housekeeping which is unacceptable. The rooftop view is nice however the breakfast buffet has gone down in quality. They do not offer actual fresh squeezed orange juice anymore. The orange juice from the machine was watered down. I wanted an espresso and the coffee machine dispensed foam which was disappointing. The hotel is in a good location but there is need for improvement.
2023년 10월에 2박 숙박함
답변 제공: MD 님, 2023년 11월 2일
Dear Hercules,Thank you for taking the time to share your recent experience at the Titania Hotel in Athens. We appreciate your loyalty as a returning guest and your valuable feedback, which helps us continually improve our services. We regret to read about the issues you faced during your stay. Please note that that even though on Saturday 21/10 we had no availability in the Superior rooms you were given a free upgrade for the second part of the stay with no extra charge in order to keep the same room for the entire stay.Furthermore, during the entire duration of your stay you did not make any complaints to our Front desk for a room change, as after 10 pm we had availability to change your room if desired. As far as it concerns the Housekeeping using strong smelling cleaners, please note that the detergents we use are certified ecofriendly, anti-allergenic and odorless. Your feedback about the club sandwich and the lack of follow-up from room service is dully noted and rest assured that we will take immediate actions to prevent such incidents from reoccurring.Regarding the breakfast buffet issues, we take your comments seriously, and we will work to improve these aspects of our service. Our goal is to provide a delightful dining experience, and your feedback helps us strive for excellence.We are grateful for your positive remarks about the Olive Garden rooftop view and the hotel's location.If you decide to return in the future, we hope to provide a more enjoyable stay. Warm regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Trond andre

2023년 10월에 1박 숙박함
답변 제공: MD 님, 2023년 10월 31일
Dear Trond andre,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Rashid 님, Columbia M

단체 여행
The room service bad, we asked for small stuff like cups never got it!
2023년 10월에 4박 숙박함
답변 제공: MD 님, 2023년 10월 23일
Dear Rashid, we apologize for the inconvenience you experienced with our room service. We take your feedback seriously and will work to improve our services. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide a better experience in the future.Sincerely,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming staff, huge breakfast buffet selection & very clean.
2023년 10월에 3박 숙박함
답변 제공: MD 님, 2023년 10월 23일
Dear Jennifer,Thank you for your kind review! We're delighted to hear that you found our staff welcoming, enjoyed our extensive breakfast buffet, and appreciated our commitment to cleanliness. We hope to welcome you back to Titania Hotel in Athens soon!Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

WILLY

2023년 9월에 4박 숙박함
답변 제공: MD 님, 2023년 10월 23일
Dear WILLY,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back soon.With kind regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Mark

2023년 10월에 2박 숙박함
답변 제공: MD 님, 2023년 11월 17일
Dear Mark,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back soon.With kind regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I really enjoyed the rooftop bar. I thought the food was superb.
2023년 10월에 2박 숙박함
답변 제공: MD 님, 2023년 10월 16일
Dear Rachel,Thank you for your kind words! We're delighted you enjoyed the Olive Garden rooftop bar & restaurant and found the food superb. We look forward to welcoming you back to Titania Hotel in the future.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Andreas

2023년 9월에 1박 숙박함
답변 제공: MD 님, 2023년 9월 25일
Dear Andreas,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure to welcoming you again.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Rémi

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Un des atouts est indéniablement le rooftop et la vue imprenable sur l'Acropole.
2023년 9월에 1박 숙박함
답변 제공: MD 님, 2023년 9월 25일
Cher Rémi, Nous avons noté avec plaisir la note positive que vous avez publié sur votre expérience à Titania Hotel. Nous avons hâte de vous accueillir à nouveau.Cordialement,Georges PapazoglouDirecteur Général

8/10 - 좋아요

ARIS 님, Pleasant Valley

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 8박 숙박함
답변 제공: MD 님, 2023년 9월 25일
Dear ARIS,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back in the near future.With kind regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Vasyl

2023년 9월에 3박 숙박함
답변 제공: MD 님, 2023년 10월 16일
Dear Vasyl,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure of welcoming you again.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Shahin

2023년 9월에 3박 숙박함
답변 제공: MD 님, 2023년 9월 13일
Dear Shahin,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure to welcoming you again.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Liesel

2023년 9월에 6박 숙박함
답변 제공: MD 님, 2023년 9월 13일
Dear Liesel,Greetings from Titania Hotel & thank you for your excellent rating! We are delighted that you enjoyed all aspects of your stay and we are looking forward to welcoming you back soon at the hotel.Warm regards,Georgios PapazoglouManaging Director

4/10 - 별로예요

Chris

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our regular room was on the second floor in the corner, the room was dilapidated, the one window was frosted making it very dark. Staff was pleasant.
2023년 9월에 1박 숙박함
답변 제공: MD 님, 2023년 9월 13일
Dear Chris,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about our pleasant staff. However, we are sorry to hear that your regular room did not meet your expectations. We apologize for any inconvenience caused by the non renovated room. We take your feedback seriously and we would like to inform you that soon the rest of our non renovated rooms will be updated too. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스
I didn’t like no shuttle to and from the airport. also there should perhaps be spots in the restaurant reserved for actual hotel guests. couldn’t get in to the Olive Garden as a single person the night I arrived.
2023년 8월에 2박 숙박함
답변 제공: MD 님, 2023년 9월 13일
Dear Rachel,Thank you for sharing your feedback about your recent stay at our hotel. Regarding the restaurant experience, we apologize for the inconvenience you faced in not being able to sit at the Olive Garden but it is not because we do not accept a single person. We always urge our guests to make a reservation since it is busy especially during the summer season. We value your feedback and will use it to improve our services. We hope to have the opportunity to better serve you in the future.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Melanie

2023년 8월에 1박 숙박함
답변 제공: MD 님, 2023년 9월 25일
Dear Melanie,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure to welcoming you again.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location. Great rooftop view. Friendly staff.
2023년 8월에 1박 숙박함
답변 제공: MD 님, 2023년 9월 1일
Dear William,Thank you for staying in Titania Hotel and sharing your excellent feedback. We were happy to read that you enjoyed all aspects of your stay, the convenient location, our polite staff and the Olive Garden rooftop! Thank you for being our guest and we really hope you could visit us again in the future.Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is close to downtown and the subway
2023년 8월에 3박 숙박함
답변 제공: MD 님, 2023년 8월 28일
Dear Angela,Thank you for highlighting our convenient location near downtown and the subway. We're glad you appreciated our accessibility!Best regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Adham

좋아요: 편의 시설/서비스
The terrace was wonderful
2023년 8월에 4박 숙박함
답변 제공: MD 님, 2023년 8월 24일
Dear Adham,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure to welcoming you again.Best regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

RUTH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The bed and pillows not comfortable
2023년 8월에 1박 숙박함
답변 제공: MD 님, 2023년 8월 9일
Dear RUTH,We would like to thank you for choosing Titania Hotel and for providing us with your feedback. Looking forward to welcoming you back in the near future.With kind regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Arve

2023년 7월에 1박 숙박함
답변 제공: MD 님, 2023년 8월 9일
Dear Arve,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back in the near future.With kind regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

Silvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 7월에 3박 숙박함
답변 제공: MD 님, 2023년 7월 26일
Dear Silvia,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure to welcoming you again.Best regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

jumana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: MD 님, 2023년 7월 26일
Dear jumana,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back in the near future.With kind regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

ACHILLEFS

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: MD 님, 2023년 7월 26일
Dear ACHILLEFS,We would like to thank you for taking the time to post your excellent rating. We hope to have the pleasure to welcoming you again.Best regards,Georgios PapazoglouManaging Director

6/10 - 괜찮아요

ALI

2023년 7월에 1박 숙박함
답변 제공: MD 님, 2023년 8월 9일
Dear ALI,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back in the near future.With kind regards,Georgios PapazoglouManaging Director

10/10 - 훌륭해요

camilo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente experiencia, gran espacio en la habitación, aseada, con una vista inmejorable a la Acrópolis
2023년 7월에 1박 숙박함
답변 제공: MD 님, 2023년 7월 11일
Dear Camilo,Thank you for sharing your excellent experience after your stay at Titania hotel. We're thrilled to hear that you enjoyed your stay and that the room provided ample space and a neat environment. The unbeatable view of the Acropolis is indeed one of our standout features, and we're glad it made your stay even more memorable. We appreciate your kind words and hope to welcome you back for another wonderful experience in the future.Best regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

LOURDES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es in hotel que cobra por guardar las maletas
2023년 7월에 2박 숙박함
답변 제공: MD 님, 2023년 7월 11일
Dear Lourdes,Thank you for sharing your feedback regarding our hotel. We appreciate your input and take all comments seriously. Regarding the luggage storage fee, we apologize if it caused any inconvenience for you. It's common for hotels to charge for this service as it requires resources and staff to handle and secure the belongings of our guests. We strive to maintain a balance between providing excellent service and ensuring our operations remain efficient.However, we value your feedback and will take it into consideration for future improvements. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards, Georgios PapazoglouManaging Director

8/10 - 좋아요

Deborra

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is not new but rooms are a good size. Overall it was clean but the floors were dirty/needed to be dusted-lots of dust/hair!
2023년 6월에 4박 숙박함
답변 제공: MD 님, 2023년 7월 11일
Dear Deborra,Thank you for taking the time to share your feedback about your recent stay at Titania hotel. We appreciate your kind words regarding the spaciousness of our rooms and the overall cleanliness. We apologize for any inconvenience caused by the cleanliness of the floors. Rest assured, we take these matters seriously and have addressed them with our housekeeping team to ensure improvements are made. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Georgios PapazoglouManaging Director

8/10 - 좋아요

Diane

2023년 6월에 4박 숙박함
답변 제공: MD 님, 2023년 7월 11일
Dear Diane,We would like to thank you for choosing Titania Hotel and for posting your positive rating. Looking forward to welcoming you back in the near future.With kind regards,Georgios PapazoglouManaging Director