The lady at check in was very pleasant. Room cleaning was average, and not consistent (ie.. placement of items, my toiletries being constantly moved, tissue box felt re-stuffed). Towel left on the floor at my door when I came back one night, little black hairs on the towels, and shower shelf was broken and needed maintenance. Big gap under the room door, which I felt everyone could hear my phone calls in the hallway. No "quiet please" sign on the door for me to put out. Breakfast was ok.. Just felt average. This is just me being picky... but overall was a good stay.