Reception

Reviews of Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1010 reviews" "
Rating 8 - Good. 241 out of 1010 reviews" "
Rating 6 - Okay. 102 out of 1010 reviews" "
Rating 4 - Poor. 74 out of 1010 reviews" "
Rating 2 - Terrible. 84 out of 1010 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joshua

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hallway was filled with talking, screaming, door slamming at 10pm, as well as 6am, AC in the room woke me up multiple times at night due to loud engine noise
Stayed 1 night in May 2024

10/10 Excellent

James a

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a lot of restaurant near that hotel. It was very convenient to get something to eat and go out and the staff was very nice and kind. I will go back there again and also recommend that place to my friend.
Stayed 1 night in Mar 2024

2/10 Terrible

Monique

Business traveler
After a visit, my mother, son and I returned to a room with the foyer area soaked with water. The water came from the bathroom and went to the entry door all the way to the carpet. I slipped on the water. when I went to the front desk, she immediately moved us to the next room Which had rested fixtures and Crumbling panels. The next day, the attendant at the front desk, said the hotel is not responsible for the water and cannot tell us where it came from.
Stayed 2 nights in May 2024

2/10 Terrible

Monique

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

8/10 Good

Sahil

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The only complaint is the bathtub was having drainage issues. The water drained really slow and pooled up while taking a shower.
Stayed 1 night in May 2024

8/10 Good

May

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room but slightly outdated looking facility. Public areas not too clean. no Internet TV available. room slightly on the small side
Stayed 7 nights in May 2024

8/10 Good

sue

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in May 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Michelle, Peachtree Corners

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the front desk & breakfast attendants are very helpful and professional but friendly . This hampton is always my go to when i just need to get away for a night or 2!!!! Thank you. They do need some upgrades in the suites
Stayed 1 night in Mar 2024

6/10 Okay

Hyunjung,

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
nice customer service but not clean much
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my second time at this location. first time front desk staff amazing. second time amazing that's why i retuned. also i felt safe. I observed a Sheriff vehicle out side in parking lot at all times. also very clean and other staff very hospitable
Stayed 2 nights in May 2024

6/10 Okay

Eileen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nya, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Business traveler
Disliked: Amenities, property conditions & facilities
Beautiful area
Stayed 2 nights in Apr 2024

4/10 Poor

Jinxian

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very bad internet connection, front desk staff not nice
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra, Hermitage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Apr 2024
Response from HMV Properties group on Apr 19, 2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're delighted to hear that you found our hotel nice and quiet, as providing comfort is our top priority. We're grateful for your glowing review and appreciate your feedback. Our team strives to ensure every guest enjoys a peaceful and pleasant experience. We look forward to welcoming you back soon for another serene stay.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ducked off quiet
Stayed 1 night in Apr 2024
Response from HMV Properties group on Apr 19, 2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're thrilled to hear that you found our location serene and quiet, providing the tranquil ambiance you sought. We continually strive to exceed your expectations, ensuring every guest experiences the comfort and tranquility they deserve. We look forward to welcoming you back soon for another memorable stay.

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff was kind and very responsive.
Stayed 2 nights in Apr 2024
Response from HMV Properties group on Apr 19, 2024
Thank you for sharing your experience with us! We deeply appreciate your kind words about our front desk team's responsiveness. Ensuring your comfort is our utmost priority, and we're delighted to have met your expectations. Your feedback fuels our commitment to excellence. We eagerly await your return for another memorable stay!

4/10 Poor

Robert

Traveled with family
Disliked: Property conditions & facilities
Central unit appeared to be set on cold temperature with controls inoperative or disabled. Unit blowing cold air throughout the night with no ability to change any setting or turn the unit off.
Stayed 1 night in Apr 2024
Response from HMV Properties group on Apr 19, 2024
Thank you for sharing your experience with us. We appreciate your feedback, as it helps us ensure every guest enjoys their stay to the fullest. We regret any inconvenience caused by the temperature issue and have addressed it promptly. Your comfort is our priority, and we're committed to ensuring a relaxing stay for all our guests. We look forward to welcoming you back soon for a truly enjoyable experience.

10/10 Excellent

Horng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from HMV Properties group on Apr 12, 2024
Your positive review truly brightened our day! We're delighted to hear that you found our hotel clean and comfortable during your stay at Hampton Inn & Suites. Your satisfaction is our top priority, and we're committed to maintaining the highest standards of cleanliness and hospitality. We appreciate your kind words and look forward to welcoming you back for another exceptional stay soon.

10/10 Excellent

Cain

Business traveler
Liked: Cleanliness, amenities
It was alright
Stayed 1 night in Mar 2024
Response from HMV Properties group on Apr 12, 2024
Thank you immensely for your delightful review! We're thrilled to have been a part of your stay at Hampton Inn & Suites. Your satisfaction is our ultimate reward, and we're grateful for your appreciation. Your feedback is invaluable in our pursuit of excellence. We'll keep striving to elevate your experience even further. Looking forward to welcoming you back soon!

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from HMV Properties group on Apr 12, 2024
Thank you deeply for your delightful 5/5 review! Your kind words light up our day here at Hampton Inn & Suites. We're overjoyed to have exceeded your expectations, providing a haven of comfort during your stay. our satisfaction is our motivation to keep exceeding expectations. We value your input and look forward to welcoming you back soon!

2/10 Terrible

Sabrian

Stayed 2 nights in Mar 2024
Response from HMV Properties group on Apr 12, 2024
Thank you for sharing your feedback. Your experience matters deeply to us, and we're truly sorry for any inconvenience you encountered during your stay. At Hampton Inn & Suites, our goal is to ensure every guest feels comfortable and valued. Your satisfaction remains our top priority, and we eagerly anticipate the opportunity to welcome you back for a delightful experience.

10/10 Excellent

Angela, N Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & safe place to stay Korean grocery is cross street & food is very good to eat & reasonable price. I Really recommended. I really enjoy stayed this place.
Stayed 1 night in Mar 2024
Response from HMV Properties group on Apr 12, 2024
Thank you ever so much for your glowing review! We are truly delighted to hear that your stay with us was enjoyable and that our commitment to cleanliness and safety met your expectations. We're thrilled you found our location convenient and the nearby Korean grocery appealing. Providing comfort and convenience is our top priority, and we're elated to have succeeded during your visit. We hope to welcome you back for another delightful stay!

8/10 Good

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HMV Properties group on Apr 12, 2024
Thank you for choosing Hampton Inn & Suites and for sharing your feedback. We're thrilled to hear you enjoyed your stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back soon for another comfortable experience.

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. I stay here every time I’m in Duluth. The staff are all so friendly and willing to help.
Stayed 3 nights in Mar 2024
Response from HMV Properties group on Apr 12, 2024
Thank you for your heartfelt review! We're thrilled to be your go-to spot and it's an honor to serve you. Your kind words about our friendly staff truly warm our hearts. At Hampton Inn & Suites, ensuring your comfort is our top priority. We deeply appreciate your loyalty and trust in us. Your satisfaction is our ultimate reward, and we look forward to welcoming you back for more memorable experiences.

2/10 Terrible

Jinyong

Traveled with family
Disliked: Amenities
.
Stayed 1 night in Mar 2024
Response from HMV Properties group on Mar 27, 2024
Thank you for sharing your experience with us. We're deeply sorry to hear about your disappointment. Our utmost aim is to provide the utmost comfort and satisfaction to our guests. Your feedback helps us improve, and we genuinely appreciate it. Rest assured, we're taking your concerns seriously and working diligently to address them. Your comfort is our top priority, and we hope to have the opportunity to make this right for you in the future.

4/10 Poor

spencer Lamar

Disliked: Amenities, property conditions & facilities
The building is going through renovations. The bathroom tub does not let water drain. We were moved from 1 room to another and the new room also had the same tub water issue. It wasn’t even worth it to ask for another room and move all our stuff again. Won’t book again unless there’s just no other option..
Stayed 2 nights in Mar 2024
Response from HMV Properties group on Mar 11, 2024
Thank you for sharing your experience with us. We appreciate your patience during our renovations. Our sincerest apologies for the tub inconvenience; it's not the refreshing soak we aim for! Your insights help us improve, and we'd love a chance to make it up to you. Rest assured, we're working diligently to ensure every stay is as delightful as our motto promises. We value your loyalty and hope to welcome you back soon for an impeccable experience.

6/10 Okay

Ronnie and Sandee

Liked: Staff & service
Needs to be updated-wallpaper, drapes, room furniture and deco. Breakfast is typical.
Stayed 1 night in Mar 2024

2/10 Terrible

Roszanna

Stayed 2 nights in Feb 2024
Response from HMV Properties group on Apr 12, 2024
Thank you for taking the time to share your experience with us. We deeply apologize for any inconvenience you encountered during your stay. At Hampton Inn & Suites, our utmost priority is your satisfaction, and we regret falling short of your expectations. Rest assured, we're diligently addressing the issues you raised to enhance our guests' experiences. We hope to have the opportunity to welcome you back soon and provide you with the exceptional stay you deserve.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, safe and clean property
Stayed 1 night in Mar 2024
Response from HMV Properties group on Mar 13, 2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're delighted to hear that you found our property affordable, safe, and clean! Your satisfaction is our top priority, and we're committed to providing comfort and exceptional service to all our guests. We look forward to welcoming you back soon for another delightful experience.

10/10 Excellent

Bhris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was cool, the room was nice and clean.
Stayed 1 night in Mar 2024
Response from HMV Properties group on Mar 11, 2024
Thank you for choosing Hampton Inn & Suites! Your delightful review brightened our day. We're thrilled you found our staff cool and your room nice and clean – it's our pleasure to ensure your comfort. Your feedback fuels our passion for excellence. We look forward to welcoming you back for another top-notch experience.

10/10 Excellent

Joseph Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HMV Properties group on Mar 1, 2024
We're thrilled you enjoyed your stay with us, and we're grateful for your kind words. At Hampton Inn & Suites, your comfort is our mission, and we're delighted we hit the mark. Thank you for being part of the Hampton family! We hope to welcome you back for another exceptional stay.

2/10 Terrible

Howoon

Business traveler
Disliked: Staff & service
A lot of noise and no hot water.
Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Warm greetings from Hampton Inn & Suites! We sincerely appreciate your feedback and apologize for any inconvenience during your stay. Our team is addressing the noise concerns to ensure a serene environment, and we're enhancing our hot water systems for a comforting experience. Your feedback guides us towards perfection, and we hope to welcome you back for an even more delightful stay.

10/10 Excellent

Lina

Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for your glowing review! We're delighted you enjoyed your stay. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. Your feedback is truly invaluable as we strive to create a haven of comfort for our guests. We appreciate your kind words and look forward to welcoming you back for another exceptional experience.

10/10 Excellent

Chanita

Liked: Cleanliness, staff & service, property conditions & facilities
It was near stores and restaurants
Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for gracing us with your delightful presence at Hampton Inn & Suites! We're thrilled to hear you enjoyed our convenient location amidst stores and restaurants. Your glowing review warms our hearts! Our team is committed to providing comfort, and your satisfaction is our top priority. Looking forward to welcoming you back for another splendid stay!

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 21, 2024
Thank you immensely for your glowing review! We're thrilled to have exceeded your expectations during your stay. At Hampton Inn & Suites, ensuring your utmost comfort is our guiding principle. Your satisfaction is our greatest reward. We appreciate your kind words and cherish the opportunity to serve you again soon.

4/10 Poor

Masahide

Stayed 3 nights in Feb 2024
Response from HMV Properties group on Mar 1, 2024
We appreciate your recent stay at Hampton Inn & Suites. We're truly sorry to hear your experience fell short. Rest assured, your concerns will be addressed promptly. Our commitment is to offer unparalleled comfort, and we'll work diligently to enhance your future visits. Thank you for choosing us. We eagerly await the opportunity to make your next stay extraordinary.

6/10 Okay

Mannshik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for choosing Hampton Inn & Suites! Your detailed feedback is invaluable. Our sincere apologies for any inconvenience during your stay. Your insights guide us to enhance our services. Rest assured, we're addressing the noted areas promptly. At Hampton, comfort is our mantra, and your satisfaction fuels our passion. We look forward to the pleasure of welcoming you back for an even more delightful experience.

10/10 Excellent

SUN IM

Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for choosing Hampton Inn & Suites. We're thrilled you enjoyed your stay, and your compliments inspire us to keep raising the bar. We truly appreciate your valuable feedback, and it's our pleasure to ensure your comfort. We're here to turn moments into memories, and your smile is our greatest reward. Looking forward to welcoming you back for another delightful experience!

10/10 Excellent

Gloria

Business traveler
Liked: Amenities
Was a quick stayed but pleased with everything.
Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for choosing Hampton Inn & Suites! We're delighted your quick stay was a pleasant one. Your rating lights up our day! We're thrilled to know you were pleased with everything during your visit. Our team is committed to creating comfort, and it warms our hearts to hear we hit the mark with you. Your kind words motivate us to keep striving for excellence. We hope to welcome you back soon for another delightful experience.

4/10 Poor

Carlos I Mendez

Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for sharing your thoughts! We're grateful for your feedback as it guides us in our mission to enhance guest experiences. Your comfort is our top priority, and we appreciate your honesty. We're working diligently to address the concerns you raised, ensuring every stay is exceptional. Your insights are invaluable, and we look forward to welcoming you back for an even more delightful experience.

10/10 Excellent

Quiena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 1, 2024
Thank you for the delightful review! We're thrilled to hear you enjoyed your stay at Hampton Inn & Suites. Your kind words warm our hearts, and we're delighted to have exceeded your expectations. At Hampton, we aim to create an oasis of comfort, and your feedback reinforces our commitment. We appreciate your recognition and are genuinely grateful for your time in sharing your positive experience.

10/10 Excellent

Arin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Comfort Inn Downtown Charleston & Team on Feb 29, 2024
Your delightful review made our day! We're thrilled to know you experienced the utmost comfort during your stay. Your kind words fuel our commitment to excellence. We've noted your comments and appreciate your insights. We're here to ensure every visit exceeds expectations. Your satisfaction is our driving force. Looking forward to welcoming you back for another fantastic stay.

10/10 Excellent

Hee J

Stayed 1 night in Feb 2024
Response from HMV Properties group on Mar 21, 2024
Thank you for your glowing review! We're thrilled to have provided such a delightful stay for you at Hampton Inn & Suites. Your satisfaction is our utmost priority, and we deeply appreciate your kind words. Rest assured, we're committed to maintaining the highest standards of comfort and hospitality. We look forward to welcoming you back for another exceptional experience soon!

8/10 Good

hee yong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite
Stayed 1 night in Feb 2024
Response from HMV Properties group on Feb 29, 2024
Warm greetings from Hampton Inn & Suites! We extend our heartfelt gratitude for sharing your thoughts with us! Your kind rating brings joy to our team. We're thrilled to learn that your stay was quite enjoyable, but we also want to address any areas for improvement. We appreciate your feedback, and we're committed to making every stay exceptional. Your comfort is our top priority, and we'll continue striving to exceed your expectations on your next visit.

10/10 Excellent

Hsiu

Stayed 2 nights in Nov 2023
Response from HMV Properties group on Feb 29, 2024
We're overjoyed to receive your fantastic rating! Your delightful words truly brightened our day. Our team thrives on creating memorable experiences, and we're thrilled we hit the mark with you. Your appreciation fuels our commitment to providing top-notch comfort. We're honored you found our hotel inviting. Rest assured, your valuable feedback will guide us in maintaining excellence.Looking forward to welcoming you back soon for another stellar stay!

10/10 Excellent

Richard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a reasonable price.
Stayed 1 night in Feb 2024
Response from HMV Properties group on Feb 29, 2024
Thank you for sharing your delightful review! We're thrilled to hear you found our hotel to be a good value. Your satisfaction is our top priority, and we're honored to have exceeded your expectations. We appreciate your keen eye for value and are grateful for your acknowledgment. Your comfort is our mission, and we're here to ensure each stay is as wonderful as yours. We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Janet and Corey are amazing people
Stayed 1 night in Feb 2024
Response from HMV Properties group on Feb 29, 2024
Thank you for your delightful review! We're thrilled you found comfort in our hospitality. Your praise for Janet and Corey warms our hearts. Rest assured, your experience fuels our passion for providing exceptional stays. Looking forward to hosting you again!