4/10 - 별로예요
Sergio
아이를 동반한 가족 여행, 출장 여행
2026년 2월 16일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was clean, and the breakfast was great.
However, the check-in experience completely ruined our stay. After a long drive with little ones, the staff member at the front desk tried to give us a one-bedroom room, even though our reservation clearly stated two queen beds. He repeatedly insisted that our booking was not for two queens and claimed that because others had checked in earlier, they were fully booked.
Only after I showed him my confirmation did he quietly give us the room we had originally paid for. It was extremely frustrating and stressful — especially traveling with children. It felt like he was trying to upsell our reserved room to someone else.
Very disappointing and unnecessary experience
Sergio
2026년 2월에 3박 숙박함
