외관

더 코브 여행 후기

2 out of 5
더 코브
724 Ocean Avenue, Ocean City, NJ

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 8개" "
평점 8 - 좋아요. 32개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 8개" "
평점 4 - 별로예요. 32개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 0개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Janelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful time here. We stayed off season and the location and convenience were perfect. We enjoyed spending time in the lobby and wrap around porch. The room was nice and clean.
2023년 9월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 9월 26일
Your satisfaction is our top priority, and we are delighted to know that we met and exceeded your expectations. It is incredibly gratifying to receive such positive feedback, as it motivates us to continue providing exceptional service to all our guests. Thank you!

6/10 - 괜찮아요

Paul

가족 여행
별로예요: 숙박 시설 상태 및 시설
Not worth what they want
2023년 9월에 1박 숙박함
답변 제공: The Ocean Breeze 님, 2023년 9월 17일
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We value every guest's opinion, and we're grateful for the opportunity to address your concerns. We're sorry to hear that your experience fell short of your expectations. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a superior experience.

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: - Guest Services 님, 2023년 9월 15일
Thank you for sharing your feedback and rating your recent stay at our hotel. We truly appreciate your time and are pleased to see that you had a positive experience overall.Your 4 out of 5 rating is valuable to us, and it indicates that we were able to meet your expectations and provide you with a satisfying stay. We're glad that you enjoyed your time with us.

8/10 - 좋아요

Gabrielle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 8월 30일
"Thank you so much for your wonderful review! Your positive feedback means a lot to us, and it motivates our team to continue delivering exceptional service to all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Delaney 님, 2023년 8월 27일
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We greatly appreciate your rating of 8 out of 10, and we're delighted to know that you had an overall positive experience. We look forward to welcoming you back in the future and providing an even better stay next time. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Naomy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I have stayed here before and really enjoyed. This time when we had an issue with booking and got to the inn no one was answering the phone line. I used the emergency line and Jason was fantastic but no managers were answering him and we could not get our room. Instead we had to stay across the street at a different hotel. While he could get us a room it was a very long and frustrating experience.
2023년 8월에 1박 숙박함
답변 제공: The Ocean Breeze 님, 2023년 8월 31일
Thank you for taking the time to rate our hotel. We apologize for any inconveniences you may have experienced while trying to check-in.

10/10 - 훌륭해요

Tyree

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service!!
2023년 8월에 1박 숙박함
답변 제공: Delaney 님, 2023년 8월 21일
Thank you for taking the time to rate our hotel! We are glad to hear that you appreciated our customer service. We hope to welcome you back and provide you with an exceptional stay! Once again, thank you for choosing our hotel!

8/10 - 좋아요

Anne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our King bed was great. The Queen bed was not. No coffee pot In rooms and the lobby coffee was a nightmare mess. Also no real milk. We had not promised parking space 2 nights. There is no chair in either room.
2023년 8월에 1박 숙박함
답변 제공: Jahid 님, 2023년 8월 17일
Dear guest,We apologize for any inconvenience you may have experienced during your stay. Please be assured that guest satisfaction is our top priority, and we continuously strive to enhance our facilities and services to ensure a pleasant stay for all our guests. We would be grateful for the opportunity to make it right and restore your faith in our hotel. We hope to see you again.

8/10 - 좋아요

Caitlyn

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was great, location was great, and AC was great, but the room itself was very rundown.
2023년 8월에 2박 숙박함
답변 제공: The Ocean Breeze 님, 2023년 8월 15일
Thank you for your feedback about your recent stay with us! We are glad to hear the kind words about our hotel and staff. Your feedback helps us improve on areas that will benefit future guests to come! Once again, thank you for taking the time to rate our hotel and hope to welcome you back in the future!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Disappointed
The room was small, the shower was horrible (leaking/not working correctly and the ceiling was too low and slanted), the code check in for the room door didn’t work. Glad we only booked 1 night.
2023년 8월에 1박 숙박함
답변 제공: The Ocean Breeze 님, 2023년 8월 6일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Your rating helps us understand where we can make improvements to enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better experience during your next visit.

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Girls Week Edn
Check-in was great, the room was spacious, front desk was pleasant, one block from board walk, close to great eating places When we checked in there were hairs on our pillow, we told the front desk, and they apologized and immediately replaced it with clean pillow covers.
2023년 8월에 1박 숙박함
답변 제공: Jahid 님, 2023년 8월 6일
Dear valued guest,We would like to extend our heartfelt gratitude for taking the time to rate our hotel. Your feedback is immensely important to us, as it helps us maintain the high standards of service we strive for.Receiving a rating of 10 out of 10 is truly encouraging, and we are thrilled to know that your experience with us was a positive one. We constantly aim to create memorable and enjoyable stays for all our guests, and your positive rating reaffirms that we are on the right track.

6/10 - 괜찮아요

Ashley

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was just ok. Nothing special and could be cleaner
2023년 8월에 1박 숙박함
답변 제공: The Ocean Breeze 님, 2023년 8월 3일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for not meeting your expectations during your stay. Once again, thank you for sharing your thoughts with us. We are committed to continuously improving our services, and your feedback plays a crucial role in helping us achieve that. We hope to welcome you back in the future!

6/10 - 괜찮아요

Leighton

좋아요: 청결 상태, 직원 및 서비스
The staff were very polite and helpful. A lot of steps to climb to get to the room. Upon arrival, I had to search around for a parking spot. Fortunately, with my HP tag, I found an available parking spot in the next block before moving to the hotel parking lot the next day. Overall, I did like the hotel.
2023년 7월에 2박 숙박함
답변 제공: Delaney 님, 2023년 8월 1일
Hello Leighton,Thank you for taking the time to rate our hotel! We appreciate your feedback about our staff and recent stay. We hope to provide you with an excellent experience in the future! Thank you for choosing our hotel!

10/10 - 훌륭해요

CHRISTOPHER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Delaney 님, 2023년 8월 1일
Thank you for taking the time to rate our hotel We appreciate your positive feedback. It was our pleasure to have you stay with us, and we hope to welcome you back in the future for another excellent experience. Thank you for choosing our hotel!

4/10 - 별로예요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I had to give this property a poor because our 2 nights here were very unpleasant. We were in a room on the 2nd floor and apparently the room(s) above us were rented to either a family with noisy kids or simply rude people. From 9pm -midnight on both nights it sounded like someone was dropping heaving things on the floor and it was going to come crashing through the ceiling on us. It was very hard to sleep.
2023년 7월에 2박 숙박함
답변 제공: Jahid 님, 2023년 7월 26일
Hello, good morning.we apologize if there was any inconvenience or disappointment with the previous response. As an AI language model, I'm constantly learning and improving, and feedback like yours helps me get better. If there's anything specific you'd like to discuss or ask about, please feel free to share, and I'll do my best to provide a more helpful and satisfactory response this time

6/10 - 괜찮아요

Maria Pia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty bathrooms!
2023년 7월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 19일
We apologize for any inconvenience you may have experienced during your stay. Please be assured that guest satisfaction is our top priority, and we continuously strive to enhance our facilities and services to ensure a pleasant stay for all our guests. We would be grateful for the opportunity to make it right and restore your faith in our hotel. We hope to see you again.

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel staff was friendly and helpful. The hotel was clean and neat. The beds were very comfortable. The shower head and water pressure were perfect. The hotel has on site parking. The hotel is in walking distance of the beach and shopping. It was my first visit and i will stay there again for sure!
2023년 7월에 2박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 18일
Thank you so much for taking the time to rate our hotel! We greatly appreciate your feedback and are thrilled to hear that you had such a fantastic experience during your stay. Your positive rating reassures us that our efforts were successful in creating a comfortable and enjoyable environment for you. Thank you for your kind words of our staff! We look forward to welcoming you back to our hotel in the near future!

10/10 - 훌륭해요

lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 17일
Thank you for taking the time to share your feedback! We are absolutely thrilled to hear that you had such an exceptional experience during your stay with us. Your positive rating reassures us that our efforts were successful in creating a comfortable and enjoyable environment for you. We look forward to welcoming you back to our hotel in the near future!

6/10 - 괜찮아요

Dave

가족 여행
좋아요: 직원 및 서비스
Average property. I have seen better and worse. Love the porch and location. Cleanliness could have been better.
2023년 7월에 3박 숙박함
답변 제공: Ocean Breeze Hotel 님, 2023년 7월 14일
Hi Dave. Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We take our feedback very seriously as it allows us to improve all of our guests experiences. We are glad to hear you enjoyed your time at our wonderful location and the front porch!

4/10 - 별로예요

Jessica

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Nice front porch and lobby. Cute and clean pool. Easy parking and check in. Room needs lamps a place besides bed to sit and a rand new mattress. Hirt our backs.
2023년 7월에 2박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 12일
Hi Jessica, We are glad to hear that you enjoyed your stay. We will notify management about your review to improve any future stays.

8/10 - 좋아요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Will come back again
2023년 7월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 11일
We are pleased to hear that you loved your stay. We will see you again soon!

6/10 - 괜찮아요

Michelle

출장 여행
2023년 7월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 10일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced and deeply regret that your expectations were not met.

8/10 - 좋아요

Madison

가족 여행
Very nice stay! Area was great! Staff was super nice! My only complaint was the bathroom and parking! Very very small! I’m a pretty small person (5ft) and I was very uncomfortable in the shower. The parking lot was very small and spots were super tight! However, was a great stay overall! Would definitely stay here again!
2023년 7월에 1박 숙박함
답변 제공: Delaney 님, 2023년 7월 7일
Thank you for sharing your positive experience at our hotel! We are delighted to hear that you had a satisfying stay and that our services met your expectations. Your 4 out of 5 rating means a lot to us, as we continuously strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay. If there is anything we can do to enhance your experience further, please do not hesitate to let us know. Thank you for choosing the Ocean Breeze!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family weekend
We had a great family weekend at Ocean Breeze. We reserved a family room and it was roomy and very clean. Staff was very friendly and helpful. Would definitely stay there again.
2023년 6월에 2박 숙박함
답변 제공: Dawn 님, 2023년 7월 5일
Thank you for your feedback. We are delighted you enjoyed your family weekend. Hope to see you back again soon!

6/10 - 괜찮아요

Steve

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 7월 3일
Hi Steve! Thank you for your feedback. I would be delighted to welcome you back and provide an improved experience that exceeds your expectations.

8/10 - 좋아요

Luisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hi
2023년 6월에 2박 숙박함
답변 제공: Dawn 님, 2023년 6월 30일
Thank you for your feedback. We are so happy you enjoyed your stay! We hope to see you again soon.

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Given the reviews I was a little skeptical, but overall it was fine. It is definitely no-frills and very old. If you're looking for something more, this isn't it. Rooms are very small and my main complaint was the bathroom. Super-tiny and in need of an update. Bathroom door didn't always stay closed, sinks are in your bedroom, shower was very very small. Towels are more like washcloths, TVs had limited channels. But, beds were actually comfortable and the hotel is in a great location. Staff was also friendly. Don't think I'd stay there again though.
2023년 6월에 2박 숙박함
답변 제공: - Guest Services 님, 2023년 6월 28일
Thank you for your feedback. We hope you will give us the opportunity to host you again!

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very very nice, amazing location walking 2 blocks to boardwalk and beach. If i was staying for more than 1 night i would prefer bigger room and bathroom. Room contained everything needed and more (fridge,microwave,irons and hairdryers for the lady), just prefewr somewhere to read/chill like a chair/desk area. For a 1 night stay i would def recomend this cute little spot.
2023년 6월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 6월 21일
Good Afternoon Alan,Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.Your positive feedback means a lot to us and serves as a great motivation for our team. We always strive to provide exceptional service and ensure that our customers have a memorable time with us. It's delightful to know that we were successful in meeting your expectations.

4/10 - 별로예요

Kristina

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dump
A retro-fitted dump badly in need of a total overhaul
2023년 6월에 1박 숙박함
답변 제공: - Guest Services 님, 2023년 6월 20일
Dear Kristina, We sincerely appreciate you taking the time to share your feedback about your recent stay at our hotel. We deeply regret that your experience did not meet your expectations, and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We hope that you will reconsider staying with us in the future so that we can demonstrate the improvements we have made based on your valuable feedback.Warm Regards, Ocean Breeze Hotel

10/10 - 훌륭해요

Hamza

2023년 6월에 2박 숙박함
답변 제공: Delaney 님, 2023년 7월 8일
Thank you so much for taking the time to rate! We greatly appreciate your feedback and are thrilled to hear that you had such a fantastic experience during your stay.Providing exceptional service and ensuring our guests have a memorable time is always our top priority. Your positive rating reassures us that our efforts were successful in creating a comfortable and enjoyable environment for you.Warm Regards, The Ocean Breeze Hotel

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
2023년 6월에 2박 숙박함
답변 제공: - Guest Services 님, 2023년 6월 18일
We are delighted that you enjoyed your stay with us and that our efforts to provide exceptional service and a comfortable environment were reflected in your experience. Your kind words serve as a great motivation for us to continue delivering the highest level of hospitality to all our guests. We look forward to seeing you soon! Thank you! DawnManager

8/10 - 좋아요

Tracey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff and manager were great. Let us do a late check out. Only complaint was our bathroom was very old and tiny. They offered to move our room. It’s a clean property with great staff but very antiquated. Rooms are extremely small. Just know it’s clean but basic. Staff is super friendly and accommodating
2023년 6월에 2박 숙박함
답변 제공: - Guest Services 님, 2023년 6월 14일
Hello Tracey! We are delighted that you enjoyed your stay with us and that our efforts to provide exceptional service and a comfortable environment were reflected in your experience. Your kind words serve as a great motivation for us to continue delivering the highest level of hospitality to all our guests. We look forward to seeing you soon! Thank you!