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Reviews of TownePlace Suites by Marriott Austin Parmer/Tech Ridge

3 out of 5
TownePlace Suites by Marriott Austin Parmer/Tech Ridge
12427 Tech Ridge Boulevard, Austin, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 540 out of 778 reviews" "
Rating 8 - Good. 161 out of 778 reviews" "
Rating 6 - Okay. 36 out of 778 reviews" "
Rating 4 - Poor. 27 out of 778 reviews" "
Rating 2 - Terrible. 14 out of 778 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems a bit dated but that could be due to the lighting or furniture that makes it appear to be dated. The outside of the property looked newer.
Stayed 2 nights in May 2024

8/10 Good

Taylair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a handicap sensible room and it was nice and spacious. My only negative comment is the sheets don’t fit the bed and kept coming up as well as the shower there was hair on the wall. Nice hotel and friendly staff.
Stayed 1 night in May 2024

6/10 Okay

Bukky

Liked: Staff & service, property conditions & facilities
Welcoming staff
Stayed 3 nights in Apr 2024

4/10 Poor

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioner unit made a loud sound at 30 minutes intervals all night.
Stayed 1 night in May 2024

6/10 Okay

Jhunmario, Las Vegas

Traveled with family and small children
Disliked: Staff & service
They need better breakfast options and they need improve on the quality of the breakfast for example the sausages were soggy and gross
Stayed 2 nights in Apr 2024

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rather keep it to myself
Stayed 2 nights in Apr 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the thermostat had a motion sensor on it. At night the rooms got very hot and there was nothing you could do about it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nick

Stayed 2 nights in Apr 2024

8/10 Good

Seunghwan

Stayed 2 nights in Apr 2024

10/10 Excellent

Phanikumar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Week long stay was great. Nice property close to HEB and restaurants. They do have complementary breakfast. Just wished they had a waffle maker. Our kid would have enjoyed it.
Stayed 6 nights in Apr 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great staff and convenient food options close.
Stayed 1 night in Apr 2024

10/10 Excellent

kiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, amenities
Free breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, quality, spacious, great!
Stayed 1 night in Mar 2024

10/10 Excellent

Ora

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

SHAQUITHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Ramone at the front desk was fantastic! Answering questions we didn’t even ask yet. Very friend and accommodating!
Stayed 1 night in Mar 2024

10/10 Excellent

Erik

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service clean rooms and great beds
Stayed 1 night in Mar 2024

8/10 Good

Gregory E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very nice and eager to make your stay comfortable
Stayed 7 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms are clean and comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff were super nice. Breakfast could be better
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Megumi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Milton

Everything
Stayed 3 nights in Feb 2024

10/10 Excellent

Tomika, Harvey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. We will be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far the most enjoyable hotel we stayed at over our 3 day excursion to San Antonio.
Stayed 1 night in Feb 2024

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in the shower was very low, but other than that, everything was great. The room was very spacious and clean.
Stayed 1 night in Jan 2024

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

edwin

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

RACHEL E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and the surrounding area was quiet. It was close enough to drive to shopping and restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Debra, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay in Austin
Stayed 2 nights in Dec 2023

10/10 Excellent

Keila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We liked the area since it was quiet and safe. The cleaning crew weren't very nice though during breakfast. We were told breakfast was served until 9:30am but at 9:15am the breakfast crew were closing everything down around us as we were serving ourselves. One of them told me in Spanish that they were trying to eat themselves with other workers on tables. We were literally up serving bagles and she turned off toasters and closed the cheese and butter bins around us. That is extremely rude especially when im the guest paying to stay here.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
I highly recommend this hotel. It’s very close to Dell’s Parmer South campus. It has super quick access to I-35 but it’s far enough away from freeway noise. The room was nice and the bed was perfect. Hotel staff was friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Elbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except for a family next door that was very noisy late at night and early in the am
Stayed 1 night in Nov 2023

10/10 Excellent

Tanisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good visit
Stayed 2 nights in Dec 2023

8/10 Good

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except at breakfast,may be time to get a new waffle machine…everyone who made a waffle it ripped to pieces coming out even after using the spray..usually everyone goes for the waffle machine…other then that we would revisit if needed…
Stayed 1 night in Dec 2023

8/10 Good

ANDREA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to Austin and Round Rock. The only thing that stood out was the carpet and bottom red bed cover looked old in the room. The kitchen inside the room was very nice and clean.
Stayed 3 nights in Nov 2023

10/10 Excellent

ALBERT V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room. Easy access from freeway.
Stayed 2 nights in Nov 2023

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
The fees are not transparent
When I booked the room, the reciept clearly stated that everything is included and I will only pay an additional 2 dollars and some change when I check in at the hotel. However, we were charged for daily parking. The rate was not much, only at 3 dollars and some change per day but I do not like the fact that this fee is not communicated upfront at the time of the booking. As for the stay, it's just a typical Marriott chain, nothing really stands out from here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Frederick and Patricia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
PEE SMELL
There was a strong urine smell in the bathroom. The bed was old and creaky. The coffee was awful. The check-in lady was very nice.
Stayed 1 night in Nov 2023

8/10 Good

Vijay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay for me. It is a silent and nice place to stay.
Stayed 6 nights in Nov 2023

10/10 Excellent

Tambrie

Liked: Cleanliness, staff & service, property conditions & facilities
The property and room were wonderful. What was lacking was access to food or supplies within walking distance. For someoe who didn't rent a car, that's not great. That is also not your fault, but just an observation.
Stayed 2 nights in Nov 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We had a nice stay. The room has a little stove, frig, microwave and even dishes. Super convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place and great customer service.
Stayed 2 nights in Nov 2023