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더블트리 바이 힐튼 오스틴 여행 후기

4 out of 5
더블트리 바이 힐튼 오스틴
6505 Interstate Highway 35 North, Austin, TX

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 517개" "
평점 8 - 좋아요. 1001개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 116개" "
평점 4 - 별로예요. 1001개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 54개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

JONG WOO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 7일
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Danye 님, Austin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and quiet. A little on the older side but the room was spacious. There is a garage attached to the hotel main building where we parked our car overnight. We had a very pleasant stay and will definitely considering staying here again next time we visit Austin!
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Jose 님, Galena Park

연인과의 여행
좋아요: 편의 시설/서비스
Patio renovation
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

2/10 - 너무 별로예요

Jan

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was damp and moist for some reason and the parking garage was trashed.
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

6/10 - 괜찮아요

Hannah

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great looking Hotel! The front receptionist was very kind and friendly.
2024년 4월에 1박 숙박함
답변 제공: ELM FOM 님, 2024년 4월 20일
We’re glad you had a blast! If travels bring you back to Austin,don’t forget about us!

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wall paintings of our very own musicians are breathtaking!
2024년 4월에 1박 숙박함
답변 제공: Elijah Fom 님, 2024년 4월 20일
We’re glad you like the painting. Which one was your favorite?

4/10 - 별로예요

Josephine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
When we stayed there was construction going on and the elevators from garage to hotel was not working and was a long walk. We can hear banging early morning. No accommodation. I wish they would have called to let us know ahead of time.
2024년 3월에 1박 숙박함
답변 제공: E.moore 님, 2024년 4월 20일
Dear Guest,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. Thank you for your time and we hope that you have a great day.Sincerely,E. Moore

8/10 - 좋아요

Misty

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Gasper

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, very quiet and comfortable
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 - 너무 별로예요

e

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

6/10 - 괜찮아요

Elspeth

아이를 동반한 가족 여행
좋아요: 청결 상태
Nice property but under construction in some areas. Pool area could use some updates. Nice clean room. Odd part of town and not an area I’d stay again. Hotel was great but location not ideal.
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 - 괜찮아요

Tesey

가족 여행
별로예요: 직원 및 서비스
Unsafe
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

4/10 - 별로예요

Zachary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The size of the room was great. Slight mildo and the smell and sound of construction where around. The other tenants seemed comfortable
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you so much for your sharing your concerns with us. Please accept our apologies that your room was not as comfortable as it should have been. This is not a typical experience at our property, and our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance to serve you in the future and demonstrate the high level of service we normally provide.

4/10 - 별로예요

Melodie

출장 여행
Location was nice. The bathroom had someone else’s hair on the floor and in the shower, and the toilet seat was up when I first walked into the room.
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 - 좋아요

Krista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel appears to be on the tail end of renovations. Room was decent, restaurant was pretty good. There were a few good restaurants in walking distance but otherwise the surrounding area was pretty rough. The comforter was a duvet insert with a flat sheet on each side which was horribly uncomfortable and when we called for an extra blanket, we received the scratchiest, worst blanket I’ve ever experienced.
2024년 4월에 4박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 - 좋아요

Michelle 님, Houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel has been updated and had a comfortable bed and updated bathroom. The hotel lobby has been updated, which looks nice. The hotel was near a family event and was a fair price, considering a big event was going on in Austin.
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 - 괜찮아요

Miceal P

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Clean, lovely bathroomcomfortable beds
2024년 4월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

6/10 - 괜찮아요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looks like they shot off the air conditioner between 1-5 am and the room gets very hot
2024년 4월에 4박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

6/10 - 괜찮아요

Marla

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

8/10 - 좋아요

Nakita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property needs some updating but the area was close to shopping and food
2024년 4월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Carra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 - 좋아요

Brandon

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 - 좋아요

wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Due to the construction we couldn't sleep the noisy would being at 8 am and when your on vacation you want to sleep in. That was the only down side. Also the pool was closed. But over all a good stay. When we arrived they gave us a welcome back with cookies and water which we loved.
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 3일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Haotian

2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 24일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

2/10 - 너무 별로예요

Jevon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rude staff
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 3일
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms are small and long distance from downtown
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

10/10 - 훌륭해요

Sarita

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 3일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Glennett

2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 16일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extra clean.
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

4/10 - 별로예요

Veronica

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Claudia

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 3일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
For what we paid for room i couldn't believe we had to pay for parking on top of the room fee.
2024년 2월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Gerald

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Reggie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was under construction but beautiful. Beautifully arranged with artwork and furnishings. Large room and comfortable beds.
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

2/10 - 너무 별로예요

Kaile

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The parking is VERY inconvenient why do we have to pay for parking at hotel we already booked at
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Nathan Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 12일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Abigail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay definitely recommend
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 27일
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 - 훌륭해요

Perla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and conveniently located. They are remodeling but itll be an even better experience.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 27일
Thank you for sharing your positive experience with us and with your fellow travelers Perla! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back to enjoy our exciting improvements!

8/10 - 좋아요

Jerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facility. Really nice. Fantastic staff. The food however was not at all on par with the rest of the experience.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 - 좋아요

Kenia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Traci

연인과의 여행
It is under reservation, but our room was great
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

4/10 - 별로예요

Jorge

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms are not clean.
2024년 2월에 2박 숙박함
답변 제공: FOM 님, 2024년 2월 12일
Do you mind sending me your confirmation number so i can get with out housekeeping department about his?

10/10 - 훌륭해요

luis

답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Ezequiel

별로예요: 편의 시설/서비스
Old facilites, Small rooms A swimming pool which looks like a ducks pond and many other lousy things
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.