Austrias, Madrid hotel rooms at the Santos

Great location and a quiet neighborhood. Clean apartment and

Loved the hotel and great service

We stayed at the hotel for 8 nights and absolutely loved it! Although it's located on a busy street, our room was very quiet thanks to the noise-cancelling windows and electric shutters. Both the room and bathroom were spotless and well-stocked with everything we needed, including shaving and dental kits, shower caps, and a variety of cute little bottles of toiletries. The staff were friendly and extremely helpful. The location couldn’t be better—right in the heart of the city. We’ll definitely...

I am a fan of Barcelo hotels but not of this one, i felt a little disappointed for the cost of the stay, but being in Madrid explained why is such this way. I uber most of the time and cost varies depending on time of the day but with a big increment for busy hours, the room was comfortable and quiet we had street view. Later in my stay i discovered that the metro stationPlaza Castilla, was in walking distance from there but I can’t say much because did not ride the it. There are few options...

Great location

As noted in other reviews this hotel is in a residential area which equates to a quiet and secure stay. Very attentive and helpful staff at all levels. We stayed here at the beginning of our stay and then again tens days later prior to leaving for a total of five nights. Both times were wonderful. The breakfast is expansive and complete. "Fresh" squeezed orange juice daily. Complimentary beer, wine, sandwiches, small salads, coffee and tea all day. An honor liqueur bar. Very clean and well...

A nice contemporary boutique hotel in an area which has a very convenient location . The rooms are large and very clean and the staff is exceptional. Any request was immediately followed up on and several times offered assistance without a prior request. I prefer this over many 4-5 star hotels I have been to. It is in my opinion a 5 star minus the full restaurant, pool gym and bar (The roof top bar is closed during the winter).

Muy bueno

We had a family double room for 3 adult and it’s roomy and comfortable. Right on Gran Via so it’s so easy for shopping and dining. The hotel has a roof top bar which has a beautiful view of Madrid. It’s an excellent place to spend the evening with friends/family. The breakfast is GREAT with very nice setting and excellent varieties. Very happy with our stay.

The Wellington Hotel is very well located and it is truly a 5 star hotel. The service is impeccable, with great amenities, nightly turndown service, and an excellent executive lounge. The rooms are spacious and immaculately clean. The restaurants in he hotel are great, including a michelin starred restaurant.

Very friendly staff. Clean room, check in process digitized with StayMyWay app. Located in the heart of Madrid city center.

Great place with an excellent staff 👍

This is a very fine quality hotel with knowledgeable staff. In particular,Victor at the concierge desk.

It's a really nice hotel, with all the amenities. The property is in excellent condition, and the rooms are extremely well-equipped. It's close to everything you'd want for a short stay in Madrid. It's also close to many amenities, such as restaurants, shops, metro stations, and the Palacio Real. PS: Great breakfast! ;)

We only stayed 1 night but the room was clean and quiet (we had an inner room). Bed was super comfortable & AC worked great. The location was very convenient for walking around the plazas & close to tons of bars & restaurants. We would stay again!

Cool location. Parking was convenient. LOVED the decor and art. Delicious breakfast. Santa Ana square had great food options. You are in the heart of the adventure and all the disco people will invite you to their clubs at night.

Front desk was amazing-- they made our stay really special by accommodating our early checkin and taking care of all of our needs. Rooftop bar was also great! Only negative feedback is that the room could have been cleaner (as there were some bits of broken glass on the floor near our mini bar)

Nice to have coffee and tea in the lobby. We have been travelling to Portugal and Spain during this trip and this was the first hotel that offers coffee, tea, hot water. They also have mini muffin in the morning and wine in the evening, a nice touch.

I travel all over the world and I am Expedia VIP level. Never have I seen a staff so excellent. From the front desk, to the restaurant, to the cleaning staff, all are above and beyond. TRUE 5 STARS service.