Hostal Restaurante Puerta del Alcázar

Property class: 2

Choose dates to view prices

Reviews

7.6 out of 10
Good
You can look forward to free continental breakfast, a coffee shop/cafe, and a bar at Hostal Restaurante Puerta del Alcázar. The on-site Regional cuisine restaurant, PUERTA DEL ALCAZAR, offers lunch and dinner. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

A hotel room with two beds, a painting on the wall, a window with striped curtains, and a bedside lamp.

Double or Twin Room

7.4 out of 10
Good
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

A courtyard with outdoor seating, a stone building with a balcony, and a castle-like structure in the background.

Double Room

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

A hotel room with a bathroom, a bed, and a painting on the wall.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Sofa Bed

View all photos for Single Room

A bedroom with a bed, a bathroom with a bathtub, toilet, and sink.

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A neatly made bed with white linens, a bottle of Orquidea body wash, and a folded white towel on the bed.

Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

A hotel room with a wooden floor, a bed with a red and white bedspread, a desk with a chair, a nightstand with a lamp, and a wooden headboard.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Ávila, Hostal Restaurante Puerta del Alcázar is in the city center. Ávila Provincial Museum and Convento de San Jose are cultural highlights, and some of the area's landmarks include Puerta del Alcazar and Walls of Ávila. Visit our Ávila travel guide
Map
C/ San Segundo, 38, Ávila, Avila, 05001

What's nearby

  • Ancient stone walls and a castle with battlements.
    Walls of Ávila
    1 min walk - 0.1 km
  • An ornate cathedral interior with high vaulted ceilings, stained glass windows, and intricate stone carvings.
    Ávila Cathedral
    2 min walk - 0.2 km
  • A historic church with a bell tower and arched entrance, surrounded by urban buildings and trees.
    Basilica de San Vicente
    2 min walk - 0.2 km
  • A modern architectural structure with geometric patterns and a clear blue sky in the background.
    Lienzo Norte Exhibition and Congress Center
    11 min walk - 1.0 km
  • Church of San Juan Bautista
    5 min walk - 0.4 km

Getting around

  • Avila (AVS-Avila Train Station)
    14 min walk

Restaurants

  • Palacio de Sofraga
    3 min walk
  • Restaurante Puerta Del Alcázar
    1 min walk
  • Granier
    3 min walk
  • Restaurante El Torreon
    2 min walk
  • Bar Restaurante El Rincón
    3 min walk

About this property

Hostal Restaurante Puerta del Alcázar

  • Hostal located in Old Town of Ávila
  • Take advantage of free continental breakfast, a coffee shop/cafe, and a bar at Hostal Restaurante Puerta del Alcázar. The on-site Regional cuisine restaurant, PUERTA DEL ALCAZAR, offers lunch and dinner. Guests can connect to free in-room WiFi.
  • Additional perks include:
  • Luggage storage and smoke-free premises
  • Room features
  • All guestrooms at Hostal Restaurante Puerta del Alcázar boast comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra amenities include:
    • Bathrooms with free toiletries
    • 19-inch TVs with digital channels
    • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PUERTA DEL ALCAZAR

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch TV with digital channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal Restaurante Puerta del Alcázar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hostal doesn't offer parking.

What time is check-in at Hostal Restaurante Puerta del Alcázar?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Restaurante Puerta del Alcázar?

Check-out is at noon.

Where is Hostal Restaurante Puerta del Alcázar located?

Located in Old Town of Ávila, this hostal is steps from Walls of Ávila, Church of Santo Tome El Viejo, and Ávila Provincial Museum. Palacio de los Serrano and Ávila Cathedral are just steps away. Avila (AVS-Avila Train Station) is 14 minutes by foot and Ávila Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Restaurante Puerta del Alcázar Reviews

7.6

Good

8.0

Cleanliness

9.4

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 151 reviews
Rating 8 - Good. 62 out of 151 reviews
Rating 6 - Okay. 25 out of 151 reviews
Rating 4 - Poor. 14 out of 151 reviews
Rating 2 - Terrible. 7 out of 151 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was very comfortable, exceptionally clean, and the staff was always friendly and welcoming. The central location made everything so convenient and easy to explore. We truly enjoyed our experience and would definitely come back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ita right in front of the fortress, affordable, confortable and practical, staff Is really nice and provided an awesome experience
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and value in Avila.

Clean and simple room. Perfect location. Exceptional value. Have stayed here before and would stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Just stayed over night and left early so I wasnt able to experience breakfast. Location was great and room was perfect for my quick stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Perfect place to stay in Ávila. Just across the street and a perfect view to the Castile surrounding the Old town.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The hotel is very good for the price you pay. Decent breakfast that is served late. Also great location. We did not hear anything from the resturant downstairs in our room. Bit thin walls so we could hear the neighboring room. Room a bit dated, especially the bathroom had some lose tiles
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Location, location, location. This Hostal is centrally located with a magnificent position. Walkable distance to restaurants and bars, shopping and much more. The cathedral is only 70m away. I do have to mentioned that the is it not quiet place since the restaurant is opened till late and it does gets quite loud.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality-price! The hotel is located in downtown Avila in a historical building. It does not have elevator. Breakfast is included, nice croissant and fresh toast with good coffee. Wifi works really well in rooms and public places.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , location & the price
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, basic room but location makes it perfect.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very convenient for the old city. The lady who seemed to do all the work - breakfast / housekeeping was lovely.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This room was huge! It was above the restaurant directly across from the cathedral. Our stay included breakfast and was right in the heart of all the action.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

The WiFi is completely unstable. Stayed in 2 different rooms and one room barely connected to it. The second room the WiFi disappeared all together.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025
Verified review

8/10 Good

4pm check in a bit rough after long trip from Australia. One man just sat in reception all day waiting. There was no compromise on the check in time and no person on reception until 4pm.
Stayed 5 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
We stayed for one night and I specifically asked for a double bed and when they saw myself and my wife (two women) arrive they obviously assumed that we were just friends and decided to put us in a room with two single beds. I went to ask how the assignation of rooms works and that I’d asked for a double room with a double bed (and paid extra for) and they told me they had no double rooms left although we were the first to check-in. There were various couples who’d arrived and checked in after us that I’m willing to bet received a double room! Absolutely disrespectful and frustrating. There was no possibility to put the beds together as they just slid apart and one was a different size and had a mattress as hard as a rock whilst the other sank when you lay on it. The cushions on the bed smelled like someone had rubbed their backside on them, and the shower was falling to bits. Wouldn’t stay here again if they paid me and we are so disappointed in the treatment when we’d specified that we wanted a double room with double bed. The advertisement said that the twin rooms were low availability, not the double rooms!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Lo mejor las vistas y cama amplia y muy cómoda. Lo peor el sumidero de la ducha, no tragaba y el agua se salía por el suelo del baño.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Experiência decepcionante. O quarto que nos hospedamos não correspondia ao quarto reservado. O atendente não conseguiu resolver e disse que o hotel estava com capacidade máxima, motivo pelo qual não conseguiria nos alocar no quarto reservado. O ar condicionado estava localizado em um local que não refrigerava o quarto, pois estava em um canto, e não conseguia enviar o ar para onde estava localizada a cama. Não recomendo.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En general bien habitación limpia, muy bien situado. Solo que tendrían que arreglarlo bastante, cerraduras que no cierran bien, aire acondicionado aunque funciona pero bastante lento. Le hace falta un buen repaso pero en general bien
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Es un Hostal que está en pleno casco histórico pegado a la muralla con lo cual no se puede esperar grandes lujos. Está algo descuidado y necesitaría una pequeña reforma y un cambio de mobiliario para hacerlo más atractivo.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
habitacion con una gotera en el armario, sabana el 1º dia rota. Desayuno normal, un cu rasan o una tostada, un cafe, y un chupito de zumo de naranja. Personal inexistente la mayoria de las horas. Olor ha comida las 24 horas del dia
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de casco histórico...y muy buena gastronomía
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Muito aceitável. No preço e localização
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio estupendo, ya fuimos el año pasado y hemos repetido. Hay que tener en cuenta que es un hostal pero está genial. En pleno centro, con vistas a la muralla. En el restaurante del propio establecimiento la comida es muy buena. Sin duda repetiremos. Una opción que combina ubicación, servicios, amabilidad, limpieza y precio.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Disliked: Property conditions & facilities
La habitación bastante regular,la puerta de entrada a la habitación parecía la de un trastero. Las vistas eran geniales. Y el desayuno muy normalito
Stayed 1 night in Mar 2026