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"The registration process was too slow over 30 minutes. The receptionist has to double check whether the room was ready for guests. The room was not clean the next day at 2:30pm, we just requested for new towels. Due to the popularity of the hotel, the management should hire more cleaning staff to get the rooms ready for guests."

"Lovely hotel with great views of the Port. Breakfast buffet was plentiful and it was spotless. Rooms are serviced daily and please don't be like is and not touch the refreshments on the fridge. They are free "

"Food has been greatly upgraded (as well as the price)."

"The amenities were great"

"New, modern and spacious rooms. Excellent and convenient location in Minato Mirai. Would definitely stay here again if we come back to Yokohama."

"娘と急遽 横浜で宿泊先を探しました。お部屋もとても綺麗で、設備も良かったです。特にNespressoは感激しました！！ ありがとうございました。"

"We arrived late and we were still treated with excellent service. The room was comfortable and presented beautifully. The view was beautiful."

"Breakfast and dinner had some great food, but rather unhygienic practices in the kitchen notably a cook sip on a stew to taste it and then put it back in the pot and stir it. Other than that, fantastic hotel with amazing staff and rooms"

"Great facility "