Search Chalets in Back Mountain

"The staff here are super friendly and helpful. I've been coming to this location for a few years as a stop on my way to Virginia and even though my visits are 6-8 months apart the staff recognize me and it's like catching up while checking in rather than being transactional. The rooms are always clean and comfortable. The beds are comfortable and a good size. While the pool is a nice feature, it's clear it doesn't get cleaned regularly as the tiles show some buildup and they've had kids kinda scratch their names or initials into the buildup that hasn't been cleaned since I was there months ago. Also, it would be nice if it were warmer, but that's minor as it's still refreshing, especially after a long drive. The Bistro/bar closes randomly, I'm guessing due to staffing issues, and this can be problematic as sometimes you don't want to leave the hotel for dinner, but you have no choice. The variety at the Bistro/bar is decent, and portion size is good when it is open. Other Marriott hotels offer free amenities like coffee and snacks when you arrive and I think this hotel could benefit from that too. Overall, I keep coming back to this hotel because the staff and the room always meet the expectation, even if some of the expected features aren't always perfect(Bistro specifically). They are also really close to a lot of restaurants and food options, so if you have to travel it's minutes at most."

"Pool and hot tub was great hotel staff was friendly and speedy"

"Pour le prix, 1 nuit ca passe. C’est propre et renové cheap. Le déjeuner, c’est pas un brunch de Pâques la. Il y a un peu de tout avec les fameux muffins enveloppés, ouff"

"Staff was very nice, check in was smooth and property was clean"

"Place was clean and very clean"

"The breakfast was the best part of the stay. The food was good and the staff kept the area clean. They were helpful and very personable. The building looks to be fairly new but was in terrible condition. The shower was especially bad. Mold in the caulking and grout. And the shower was gross. We couldn’t wait to get home and take another shower. The bed was fairly comfortable and the linen appeared clean but the HVAC unit made so much noise we had to shut it off to sleep. It was 41 degrees outside. We thought about the pool but it was cloudy and smells super strongly of chlorine. And no hot tub. We definitely won’t stay there or probably at any Sleep in again. "

"Great casino and food options. The room was top notch"

"Property old & not maintained. Room smelled of stale smoke. Cigarette burns in bathroom. Exposed electric outlet."

"Awesome!!!!!!!!!!!!!!!!!!"