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Citadines Bacolod City

3.0 star property
Hotel in Bacolod with a 24-hour front desk and a coffee shop

Choose dates to view prices

Citadines Bacolod City offers a modern retreat with practical amenities in the heart of the city. Guests enjoy an outdoor pool, in-room WiFi, dry cleaning, self parking, and 24-hour front desk assistance. The location is consistently praised by previous visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
The current price is ₩106,108
₩129,718 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Bathrobes
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Bathrobes
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, individually furnished, desk

Premier Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
Bathrobes
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
Air conditioning
Connecting/adjoining rooms available
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.3 km
  • Robinsons Place Bacolod - 20 min walk - 1.7 km
  • SM City Bacolod Northwing - 5 min drive - 3.7 km
  • SMX CONVENTION CENTER - 6 min drive - 4.1 km
  • Bacolod City Government Center - 8 min drive - 5.1 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Furai Contemporary Japanese - ‬2 min walk
  • ‪Nena’s Beth Chicken Inasal Since 1952 - ‬2 min walk
  • ‪Imay's - ‬2 min walk
  • ‪Quedan - ‬6 min walk

About this property

Citadines Bacolod City

Hotel in the city center
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Citadines Bacolod City. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A 24-hour front desk and smoke-free premises
Room features
All 200 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and electric kettles

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  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 388 reviews
The price is ₩109,167
₩122,539 total
includes taxes & fees
Dec 6 - Dec 7
Park Inn By Radisson Bacolod

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for PHP 2700 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

Does Citadines Bacolod City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Citadines Bacolod City?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on Nov 17, 2025 start from ₩106,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Bacolod City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Bacolod City?

Self parking is free at this property.

What time is check-in at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Bacolod City?

Check-out is at noon.

Does Citadines Bacolod City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1650 per vehicle applies.

Where is Citadines Bacolod City located?

Located in the heart of Bacolod, this hotel is within a 15-minute walk of Capitol Lagoon Park, Art District, and Robinsons Place Bacolod. Yoyo Land and Megaworld The Upper East are also within 2 mi (3 km).

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Reviews

Citadines Bacolod City Reviews

9.6

Exceptional

9.6

Cleanliness

10

Amenities

9.2

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 39 out of 52 reviews
Rating 8 - Good. 11 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

LEMUEL N

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025

10/10 Excellent

gary

Liked: Cleanliness, room comfort

excellent experience

was a great experience. Will always stay there when in Philipines
Stayed 2 nights in Dec 2024

10/10 Excellent

Cicel

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Stayed 1 night in Dec 2024

10/10 Excellent

Ena

Liked: Cleanliness, property conditions & facilities, communication
The stellar customer service of the front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rheygino

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the oval all experience
Stayed 1 night in Jan 2025

6/10 Okay

Roger

Liked: Staff & service
Nothing within walking distance
Stayed 4 nights in Jan 2025

10/10 Excellent

Allan Lawrence

Good
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The bed comfort was the biggest negative. It was my fault when I ordered through Expedia. I accidentally hit a room with twin beds but my wife and I wanted a room with a king bed. I asked if there was a room available with a king bed. He told me there would be an upcharge. This is my 3rd visit to your hotel and I have ALWAYS received great service. My wife and I spent 7 nights in a room with twin beds.
Stayed 6 nights in Aug 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good place but not a great smell
Stayed 2 nights in Jul 2025

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Professional and people-centered staff
Stayed 6 nights in Jun 2025

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
For Bacolod it is very expensive. The staff is very nice but when it is busy they get very flustered and forgetful. There was a golf tournament happening and the place was full. I ordered 1 drink and it took an hour because the staff forgot. They comped it but it shouldn’t happen with the price you are paying. The food is very mid. Breakfast is the normal buffet but most of the time the food is luke warm or
Stayed 2 nights in May 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025

10/10 Excellent

Apollo

Liked: Amenities
The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Stayed 3 nights in Apr 2025

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Stayed 2 nights in Mar 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Citadines Bacolod for 3 nights in March 2025. It's a new hotel, nicely designed and in a good location with excellent restaurants near by. The room was comfortable and spacious. Our only complaint was that the ventilation is poor and you cannot open the windows. There is a strong insecticide smell in the hallway, which leaks into the room. I must say that this is a common issue in the Philippines.
Stayed 3 nights in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic hotel I love this chain always so attentive and cater for every eventuality
Stayed 3 nights in Feb 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
Stayed 5 nights in Jan 2025