Dear We are so pleased to hear that you enjoyed your stay with us. It is beyond my pleasure to learn that you had a memorable stay while your diving trip to Tulamben It sounds like you had a wonderful time! It is such an honor for our team to have you as our valuable guests to always make you feel like home. I really appreciate the time you were taking to share this precious feedback and support with the other travellers. Sincerely,

Dear Thomas, It is so much regret to learn that we found some points you have highlighted which appear that we have fallen short in certain areas of your experience. We have taken note of your valuable comments, and these have been shared to the concerned departments for the purpose of bringing the improvement needed. I would like to express our sincere apology for not making your stay flawless. With regards your comment concerning we taken a noted, we shall take corrective measures to avoid this from occurring again & I can ensure you in the future our team would be more responsive. Sincerely

Dear Lawvin, We appreciate the time you have spent on providing the feedback regarding your stay at Akasa Tulamben recently and also we appreciate your observations during your stay. Whilst we are happy reading your positive review, we regret to hear that some points was less than your expectations. Please allow me to express my sincerest apologies. Your feedback concerning to the some minor points will be shared with the concerned departments for corrective measure. Sincerely,

Dear Nja, Om Swastiastu Greetings from Akasa Villa Tulamben Your remarks have been well noted and addressed the purpose of bringing the improvements needed as your comment will help us in our efforts to improve our service and I would like to thank you for bringing this point to our attention. Once again, I am sincerely sorry for the inconvenience experienced, hope that this experience will not deter you from using our property in the future, and we hope you would give us another opportunity to better serve you in the future. Sincerely, Made Nurhadi Villa Manager

Dear Anonymous, We are delighted to receive such feedback which confirm that our Family members passion for service to make all our guests feel like at home have such a positive result. the villa is very close to main roads, which makes it very convenient to quickly move around. Luckily, villa is strategically located behind our neighbors who love their dog. allowing Akasa to offer an idyllic calm atmosphere. Even though the location is often seen as an advantage by our guests, sometimes our most sensitive guests can feel a bit of noise coming from the main road at certain times a day. We are happy to provide solutions (such as earplugs) to our guests who cannot sleep properly and our Front Desk is always available to assist on request. Sincerely, Made Nurhadi