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그란 세니우르 호텔 여행 후기

4 out of 5
그란 세니우르 호텔
Jl. A.R.S Mohammad 7, Balikpapan, East Kalimantan

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 10개 이용 후기 중 5개" "
평점 8 - 좋아요. 10개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 10개 이용 후기 중 4개" "
평점 4 - 별로예요. 10개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 10개 이용 후기 중 1개" "

8.0/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sarah

연인과의 여행
The staff were very helpful. The bed was comfortable.
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 17일
Dear Sarah,Warmest greetings from Hotel Gran Senyiur Balikpapan!Glad to hear that you found that our staff were very helpful.Thank you for your review. We will share it to our team.Looking forward to welcoming you back soon!Kind regards,David

10/10 - 훌륭해요

MRS NOOR

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Nice Hotel big space and room so clean and comfy all the staff so kind and very friendly
2023년 2월에 7박 숙박함

2/10 - 너무 별로예요

Robert

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Sam

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Edwin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved This Hotel
Without doubt one of the favorite hotels I stayed during my recent trip in East Kalimantan! The staff was extremely friendly, the hotel very flexible (appreciate this!) and the general manager deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. All respect for the general manager who does a great job here and a true sample of excellent hospitality.
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

Isam 님, Jakarta

좋아요: 직원 및 서비스
The hotel is a little out dated and needs to be renovated
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Chris 님, Regina, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel. Friendly and knowledgeable staff.
I enjoyed my stay. The room was excellent. Meeting room facilities were great. Restaurants were very nice and the food was good
2017년 7월에 6박 숙박함
답변 제공: japar 님, 2023년 10월 23일
Dear Chris,Dear Mr. Agus Setiawan,Thank you for giving positive review about our hotel, we are very happy that our staff make you pleasant to stay with us. With your review, it motivates us to improve our services and facilities.We look forward to welcome you back at Gran Senyiur Balikpapan

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very average hotel, not quality of 5 star
We stayed here for wedding anniversary. Booked a deluxe room, but the photo on hotels.com was different to the room we received! Also the photo of the pool on hotels.com is no longer there! Old photo. The pool is very different, on ground floor with no Sun lounges, only table and chairs. Massages were bad. Breakfast was quite small, very average and ice cream was not included for the waffles.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
hotel looks is nice. but facility is old. sky bar is very nice!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean, a real 5 star hotel, swimming pool , massage center, great breakfast continental and local food
답변 제공: japar 님, 2023년 10월 23일
dear valuable guest,We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect .We look forward to welcome you back at Gran Senyiur Balikpapan