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Reviews of La Quinta Inn & Suites by Wyndham Baltimore BWI Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Baltimore BWI Airport
1734 W Nursery Rd, Linthicum Heights, MD

Reviews

8.2

Very Good

Rating 10 - Excellent. 1280 out of 2654 reviews" "
Rating 8 - Good. 699 out of 2654 reviews" "
Rating 6 - Okay. 307 out of 2654 reviews" "
Rating 4 - Poor. 204 out of 2654 reviews" "
Rating 2 - Terrible. 164 out of 2654 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was dirty. We waited 40 minutes for the shuttle upon arrival to BWI at 8pm. The hairdryer was broken in the room and the front desk was irritated when I called to ask for a replacement stating "I am all alone until 9:00" but I needed to be to the airport by 7am. She proceeded to place the phone on the desk without telling me her plan. She then brought a new dryer to the room and held it out without saying a word before leaving. Due to the lack of cleanliness, we did not even consider grabbing something from the breakfast bar. The shuttle driver in the morning was pleasant and helped with our bags.
Stayed 1 night in May 2024

8/10 Good

Lakshmi Vamsi Mohan, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Airport
Stayed 1 night in May 2024

8/10 Good

manal

Traveled with family and small children, Traveled with family
I like our stay , rooms are clean and breakfast is fresh
Stayed 2 nights in May 2024

6/10 Okay

Shazia

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The bathroom was leaking and the beds were uncomfortable
Stayed 2 nights in May 2024

10/10 Excellent

Chaminada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point.
Stayed 2 nights in May 2024

6/10 Okay

Thomas

Liked: Cleanliness
Isn't a 45 minute wait at the airport for the shuttle a little long?
Stayed 1 night in May 2024

10/10 Excellent

Traci

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tough travel day. Flights cancelled until morning so had to to get hotel. I was frazzled and exhausted and staff waa so nice. Even set up my shuttle back to airport in the morningm
Stayed 1 night in May 2024

10/10 Excellent

La Verne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Lap

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ed

Traveled with family
Airport shuttle service was convenient. Check-in process had issues.
Stayed 2 nights in May 2024

10/10 Excellent

Ajay kumar reddy, Little Elm

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in May 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean. Breakfast is as expected. Dino g area clean. Well run
Stayed 1 night in May 2024

10/10 Excellent

Maxwell, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good airport layover hotel for the price. Shuttle service was good with a quick pickup. Only 2 restaurants in walking distance that I could find - a Chile’s and the Marriott.
Stayed 1 night in May 2024

10/10 Excellent

Mei

The staff is really nice.
Stayed 1 night in May 2024

10/10 Excellent

Mark L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Receptionist
Stayed 1 night in May 2024

8/10 Good

Rafael, Winchester

Liked: Property conditions & facilities
Excellent service.!!!
Stayed 1 night in May 2024

4/10 Poor

Tasheela

Traveled with family
Liked: Staff & service
I really liked the lady at the front desk who checked me in. She spoke Spanish too, but I don’t remember her name. Excellent customer service, and she was very helpful. I spoke to one of the ladies who cleaned the rooms named Crystal, and she was friendly, too. When I arrived in my room, I smelled urine, like maybe a dog had an accident on the carpet. That was gross. I didn’t complain because I checked into the last room for the night. They were completely booked. The lady at the front desk made the stay more manageable. She was great, and i enjoyed meeting Crystal and leaning that the room wouldn’t get cleaned daily u less we requested it. All good because I didn’t want to be bothered either. This has happened to me before that I’ve booked with Expedia, and I get a subpar room. I really liked the shuttle, too. Very convenient, and he was funny and respectful.
Stayed 4 nights in May 2024

2/10 Terrible

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
The mattress was incredible uncomfortable. It sank very low on one side. The comforter did smell fresh and clean. There was a used washcloth in the shower.
Stayed 1 night in May 2024

10/10 Excellent

Alexander, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Reniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was clean. The 5 stars is for the breakfast, although it could have had more options, it actually had scrambled eggs and not just the continental crap with hard boiled eggs and some cheap muffins that most hotels do these days. I like a proper American breakfast.
Stayed 1 night in May 2024

2/10 Terrible

Asha

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was incredibly dirty and moldy. The first room they put us in smelt like sweage...you couldn't enter. The second room came with dust, mold, a used syringe or tampon under the ac, a dirty sock under the bed and ants on the sheets. It was horrendous for almost 100US a night.
Stayed 2 nights in May 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked that the hotel is close to BWI, it has a good shuttle service, and it has very personal staff.
Stayed 2 nights in May 2024

6/10 Okay

Tommie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk were loudly talking on thrir cell phone and using foul language. Treating each other badly... in front of the guests. Made everyone feel uncomfortable.
Stayed 1 night in May 2024

10/10 Excellent

Gyanendra, Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kiev

Liked: Cleanliness, staff & service
Staff was pleasant
Stayed 2 nights in May 2024

6/10 Okay

Janeen

Liked: Cleanliness, staff & service
Bathroom smelled like urine. Bathroom floor dirty. Hair on the blanket and bathroom floor. Sink faucet loose. This property is slowly going down.
Stayed 1 night in May 2024

8/10 Good

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 1 night in May 2024

8/10 Good

Charmaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.. The first room I got smelled like a bunch of dogs living in the room.. the lady at the desk was very helpful at accommodating me to another room on the second floor.. the breakfast was tasteful also.
Stayed 2 nights in May 2024

2/10 Terrible

Tatayana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Shae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything thing was perfect. My room needs a new television though. The picture kept going out.
Stayed 2 nights in May 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heater fan was noisy. Appreciate shuttle to/from airport and cookies at check in.
Stayed 1 night in May 2024

10/10 Excellent

Eldon & Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gladys, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and convenient to the airport. I did not like that their was no mattress cover on the bed.
Stayed 2 nights in May 2024

8/10 Good

Sharon S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rate was great, our first time staying. Room nice and clean. Bed good slept well. Quiet. Only problem the lady ran out of breakfast items. Egg was dry. We never had breakfast.
Stayed 1 night in May 2024

4/10 Poor

Nakisha

Traveled with family and small children
Disliked: Amenities
The property was older than it looked on the website and the walls seemed paper thin. I did pre-check in and provided information to include vehicle and credit card information that some how disappeared in to their collection. When I asked why I had to do it all over again at the front desk I was not provided with an answer and was told by 2 different individuals that they would get back to my on it and of course no one ever did. Also the parking lot is small and almost impossible to get in and out of spaces with a vehicle bigger than a Fiat.
Stayed 1 night in May 2024

10/10 Excellent

Denali, Charlottesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for about 6 hours before a flight but perfect for getting some rest
Stayed 1 night in May 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent i recommended
Stayed 2 nights in May 2024

4/10 Poor

Abigail

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were helpful at every turn, and made our stay very pleasant in terms of people! The beds/linens/bathroom facilities were clean. However, the maintenance/cleanliness of the building was not what I'd come to expect from La Quinta hotels. The faucet in our room was badly connected and wobbly, the door handle was upside down, the toilet ran constantly, and the whole hotel had a musty, unpleasant odor.
Stayed 1 night in May 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service
Great value
Stayed 1 night in May 2024

2/10 Terrible

Shahin

Stayed 1 night in May 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to call twice for the shuttle from the airport because it wasn't on schedule, and not until the second call was I told they pick up at a different location than all the other airport hotels. The same man checked me in. He was rude, barely made eye contact with me, and didn't tell me my room number. The common spaces (elevator and hallways) were dirty, and I needed to keep the HVAC running so that I couldn't hear the conversations in the hallway. I won't be visiting this property again.
Stayed 1 night in May 2024

6/10 Okay

Jordan

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nakia M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere ,the rooms are clean and it’s overall convenient
Stayed 1 night in May 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Thomas, Schuylkill Haven

Traveled with family and small children
Liked: Cleanliness, staff & service
nice area I just sated there second time - in last two years. All together happy with it.
Stayed 1 night in May 2024

4/10 Poor

Cindy

Disliked: Staff & service
There was no soap available in the rooms or at the front desk. They seemed to be experiencing a severe supply problem.
Stayed 1 night in May 2024

4/10 Poor

Tatiana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked non smoking room. Upon arrival, room smelled awful, like someone was smoking there day and night. Elevator was broken, so going up on 4 floor with suitcases was no fun. One of the beds was missing spring box. There was a coffee in the room but no coffee maker. Will stay in different hotel next time
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet stay
Stayed 1 night in May 2024