4/10 - 별로예요
Daniel
연인과의 여행, 반려동물 동반 여행
2026년 5월 3일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First, the positives: the bar was nice and the food fantastic (really well cooked, tasty and good portions for the price), staff were always friendly and polite, too.
As a pub - no complaints.
However, as a hotel there were definitely concerns and functional issues. If it had been more than one night, we would have demanded a refund and left.
Room/bed: We booked a "deluxe king room" that was allegedly a suite, but the reality did not match the description at all. All one room (apart from the bathroom) and the bed was double width, but shorter than normal. The "coffee maker" was a kettle and some sachets.
Housekeeping: Not convinced they had been in before we arrived. Bedding was visually clean and not smelly, but not neatly made. An old newspaper was still on the side stand and McDonald's rubbish was still in the bin.
TV: no aerial/digital connection, so we had to sign-in to iPlayer to use it.
Shower: broken. The head could not be adjusted, its cap just came away in our hands, as it was clearly broken and just balanced back in place, and then we realised there was only a dribble of ice-cold water.
We reported the issues and staff did attend the room, but none of it got sorted and an offer to move us to a different room was later retracted because now the whole hotel had plumbing issues...
Daniel
2026년 4월에 1박 숙박함