야외 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자
예약 가능 여부 확인

티아라 데사루 레지던스 여행 후기

3 out of 5
티아라 데사루 레지던스
1588, Jalan Tanjung Lompat, Bandar Penawar, Johor

이용 후기

6.0
평점 10 - 훌륭해요. 82개 이용 후기 중 9개" "
평점 8 - 좋아요. 82개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 82개 이용 후기 중 18개" "
평점 4 - 별로예요. 82개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 82개 이용 후기 중 11개" "

6.4/10

청결 상태

6.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

VARDAN

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is trash. Unless you are desperate for a cheap hotel don’t waste your time.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Victor

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is poor maintained. Very disappointed.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ana Hafizah

2023년 11월에 2박 숙박함

8/10 - 좋아요

NOORAZLINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The apartments are next to the beach which is very convenient. The pools are good and there are also water slides for the kids. My 1 room studio apartment was quite small but it was OK. However, the room was locked (can not be used) and the bed was placed in the living. The management should replace the bath towels with new ones.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Victor

가족 여행
별로예요: 청결 상태
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Dilashaa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness
2023년 8월에 1박 숙박함

8/10 - 좋아요

HOCK BENG 님, LADSON

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is quiet and next to the beach.
2022년 11월에 2박 숙박함

4/10 - 별로예요

Tay 님, Singapore

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The beach ⛱️
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Erik

연인과의 여행
좋아요: 편의 시설/서비스
Residence met achterstallig onderhoud ligt afgelegen maar aan het strand 3 zwembaden Kamers ok maar oud
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

SOO CHOY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
住宿不错，有自己的海滩
2019년 9월에 1박 숙박함

4/10 - 별로예요

Mohd hailmeezan

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not recommended
Not worth it compared with the price.dirty & slippery balcony.
2019년 6월에 1박 숙박함
답변 제공: TiaraDesaru 님, 2019년 7월 29일
Hi Sir/ma'am . Thank you for choosing Tiara Dearu . We apologize for not being able to give you the fine type of service that we strive for with all our guests. Your input will be very valuable to us in our efforts to improve our services to our valued guests. It will certainly give us a better idea as to which areas are in need of improvement.

4/10 - 별로예요

Ngadinoh

별로예요: 직원 및 서비스
2019년 4월에 2박 숙박함
답변 제공: tiaradesaru 님, 2019년 4월 26일
Thankyou for your feedback. We will try to improve our service. Hope to see you again. :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: TiaraDesaru 님, 2019년 4월 22일
Hope to see you again :)

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Pertama kali sampai, dalam keadaan penat memandu, cuaca panas dan hati sedikit panas..terlalu banyak soalan yang perlu dijawab di entrance gate..Soalan yang sepatutnya ditanya dan dijawab semasa check in di kaunter lobby. Walaupun itu adalah sistem atau SOP hotel, tetapi memberikan perasaan kurang selesa kepada guest. Swimming pool tidak dapat digunakan sepenuhnya. Tiap kali nak guna swimming pool sebelah pagi, disuruh oleh pekerja hotel untuk naik atas alasan nak dibersihkan. pancuran air untuk permainan kanak kanak juga tidak dibuka. Hilang seronok. Kami datang dan bayar untuk guna semua kemudahan yang ada. Tak sama dengan iklan yang ditunjukkan. Plug suis atau power point dalam bilik juga tidak mencukupi. power point yang ada hanya untuk tv dan peti sejuk sahaja. Zaman sekarang kemudahan untuk guest menggunakan Handphone, laptop juga perlu diambil kira.. Pembaziran ruang yang ketara. Berbanding dengan hotel lain, walaupun bilik studio, hotel lain ada menyediakan set kerusi coffee table atau set sofa kecil. Kemudahan didalam bilik studio ini kelihatan lebih murah dari bilik homestay. Card access bermasalah. Kad pendua yang diberikan seolah-olah macam tak ada fungsi.. terpaksa guna kad pertama dahulu, baru boleh guna kad kedua.. Hahaha.. sistem yang menyusahkan. Siapalah yang buat sistem yang teramat kurang bijak ini. Menu makan sarapan pagi yang hampir sama setiap pagi. Kurang menarik.. nasib baik terpaksa makan sebab perut lapar dan layanan staf cafe yang ramah.
2019년 3월에 2박 숙박함
답변 제공: TIARADESARU 님, 2019년 4월 5일
We are sorry for all of your regretness. We will try to improve our service. Thankyou for your feedback. Hope to see you again (:

8/10 - 좋아요

Atiet 님, Wangsa Maju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2019년 3월에 1박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing I don't like. Simply very good and comfortable for family outing.
2019년 3월에 1박 숙박함
답변 제공: TIARA DESARU 님, 2019년 3월 27일
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
As a quiet place, pretty nice to stay but have to top up at RM 300 at hotel check in time in order to get 2 rooms at one place otherwise have to share with others according to the front desk person said. I was charged RM 30 at check out time for the towel for being dirty with sand when used at beach. Luckily , did not need to pay for the stain of bed sheet which was definitely not done by us as the stain spot area is under the mattress and who would notice that other than the house keeping employee but claimed from us. Absolutely disappointed.
2019년 2월에 2박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
WE ARE REGRET WITH ALL OF YOUR DISAPPOINTED. WE WILL IMPROVE OUR SERVICE. THANKYOU

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 2박 숙박함
답변 제공: TIARADESARU 님, 2019년 4월 5일
Thankyou for your feedback. Hope to see you again (:

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and nice place
It's nice place and suitable for family gathering
2019년 2월에 2박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good for family gathering or company trip before leaving to Desaru Adventure Coast Waterpark and the staffs are helpful n friendly too.
2019년 1월에 1박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pool well maintained, cleanliness at its best tho it is festive season. anyhow, the room amenities need lotss of improvement. my case, room is provided with microwave, heater, tv and fridge (proper fridge-not mini one). however, only 2 plug available. one already connected to fridge, one for tv. we need to switch off tv to use microwave or heater! no table at all. for the price we paid, this is a disappointment.
2019년 2월에 1박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
WE ARE REGRET WITH ALL OF YOUR DISAPPOINTED. WE WILL IMPROVE OUR SERVICE. THANKYOU THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

8/10 - 좋아요

AechaZairis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good facilities
2019년 2월에 1박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing much, except the staff services very slow
2019년 2월에 1박 숙박함
답변 제공: TIARA 님, 2019년 3월 27일
WE ARE REGRET WITH ALL OF YOUR DISAPPOINTED. WE WILL IMPROVE OUR SERVICE. THANKYOU THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

4/10 - 별로예요

Yuan Guang

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Low food qulity and the floor is not clean. but the counter service is nice
2019년 1월에 1박 숙박함
답변 제공: The management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

Zoey

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
Pros : Near the beach. Free BBQ place. Nice pools. Living hall is big. Has balcony. Breakfast okay. Cons : No kitchen sink. Room is small. Did not stop those without proper swim attire in the pools.
2018년 12월에 1박 숙박함
답변 제공: The Management 님, 2019년 1월 17일
Dear Zoey, Warmest greetings from Tiara Desaru Resort! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided and I will assure you that I will be looking into each point that you have made. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

10/10 - 훌륭해요

Mei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place and friendly services.
2018년 12월에 2박 숙박함
답변 제공: The Management 님, 2019년 1월 17일
Dear Mei, Warmest greetings from Tiara Desaru Resort! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No house keeping and no phone line coverage.
There is no daily house keeping. Breakfast is not very nice. Also there is no phone line in this area. Wont stay here again.
2018년 12월에 4박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 - 별로예요

Regina

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Bad experience
Bed too hard. Last day no water supply for shower. A lot of fly anyway when having our breakfast.
2018년 12월에 2박 숙박함
답변 제공: The Management 님, 2019년 1월 17일
Dear Regina, Thank you for your feedback. We would like to apologize for the shortcomings that you have experienced. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we sincerely hope to welcome you back in the near future. Thank you and have a pleasant day!

6/10 - 괜찮아요

Norazimah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff , room was clean , pleasant living - feeling unlogically was charged for stain on bath towel - This is quite weird might as well used our own towel rather than being charged on cleaning service.
2018년 11월에 2박 숙박함
답변 제공: The Mangement 님, 2019년 1월 17일
DearNorazimah, Warmest greetings from Tiara Desaru! Thank you for choosing us and we are delighted to hear that you enjoyed your stay and we will pay attention to the cons that you have mentioned for our improvement and truly apologize for the inconvenience. We appreciate your feedback and hope to welcome you back to our hotel in the future. Thank you and have a pleasant day!

10/10 - 훌륭해요

Dianah

Just to tell that we will repeat again....
2018년 11월에 1박 숙박함
답변 제공: The Management 님, 2019년 1월 17일
Dear Dianah, Warmest greetings from Tiara Desaru Resort! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

8/10 - 좋아요

실제 이용하신 고객

2018년 10월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Low class accommodations for expensive price
Very basic furniture & facilities for 5 star price. Not recommended at all.
2018년 9월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

4/10 - 별로예요

Arne 님, Trollhättan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OStädat hotell med behov av renovering
Ostädat hotell som ligger väldigt avsides. Hotekket är i stort behov av renovering. Maten som serverades i den enda restaurangen var katastrof, den varma maten var alltid kall. Dyrt hotell i förhållande till vad man får som gäst. Det enda possitiva med hotellet är deras två pooler, båda två är bra.
2018년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Arne 님, Trollhättan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slitet hotel med bra pool
Slitet hotell med stort behov av renovering. Enormt dålig restaurang med bedrövlig frukost. Den varma maten var kall, personalen sa att maten står så länge så det går inte hålla den varm. Vi åt frukost kl 07:00! Väldigt trevlig pool och stranden nära.
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

Lou 님, SG

Apartment resort not hotel
It's not a hotel. Don't expect it to be. Other than that the family room was comfy and reasonably clean. Everything works in the room and in place. Swimming pool and gardens are lovely. Food wise can still improve if they take the trouble to keep it warm and get rid of those pesky flies at the dining hall with proper pest management.
2018년 8월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for the excellence review. We are thrilled your time with us was so amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience. We are truly sorry for all the shortcoming from us. We will continue to improve on our services to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

10/10 - 훌륭해요

Soon Chai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
不错、希望下次可以住在一楼...更靠近泳池
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Keb 님, Johor

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old boring room with gaping door. Not ro forget the roaches. No room service. Cafe close at 8pm. Terrrrrribleeeeeee
2018년 7월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tiara Desaru Suck!
bad on housekeeping and breakfast.no worth it to stay compare price.Stay Budget hotel better than this hotel.
2018년 7월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

8/10 - 좋아요

Ann 님, malaysia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good place
I bring my mum dad sister and brother for relax. We booked family suite okay not bad view front swimming pool. Staff very okay nice. This place actually good for family or family day because the room very big and very comfortable but 2 thing only not have DUSTBIN and HANGER. That very funny for us because that one very important and basic. Breakfast very good and delicious. I really enjoy we can swim at swimming pool and also at beach. Gym? Not sure because nobody enter they only jogging outside.
2018년 6월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thankyou for the excellence review. We are thrilled your time with us was so amazing ! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming your back to our hotel in the future. Thank you and have a pleasant day!

8/10 - 좋아요

Amal 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall is ok for family
I have booked the studio room. Basically, it was a simple room, with queen bed, a fridge, aircond, closet and tv with limited channel. Quite cold after a few hours since there is no carpet. The breakfast was good with limited choices and worth it for rm20/pax (since i've booked the room thru internet with bfast. If not, u have to pay rm25/pax). Unfortunately for me, i got the room with the roof view. The residence accomodation is superb. They have nice pool for adult and kids, also private beach. The view from the lobby was awesome! So, overall, it is worth it unless the room view.
2018년 6월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thankyou for the excellence review. We are thrilled your time with us was so amazing ! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming your back to our hotel in the future. Thank you and have a pleasant day!

2/10 - 너무 별로예요

elaine 님, singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lousy place to stay
The place was run down and the apartment is very smelly due to the humidity. The pool wasn't fun for kids at all, i could have to pay the same price but stay at Lotus Desaru. The breakfast was cool all the time, lots of houseflies. Overall, we aren't enjoying this 3days 2night trip. The staffs don't communicate with the guests too we have 5 people in the room but only 4 towels, i asked for extra... they told me i need to pay for it? Also, guest aren't allowed to use the gym facilities unless we pay....
2018년 6월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 - 별로예요

ahseng 님, jb

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst..dont have aircond remote..dont have dustbin..tile feel sticky..need to improve more..
2018년 6월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Apartment stay, not condo/resort/villa type
Dirty room, no facilities. Low CP value.
2018년 6월에 1박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 - 별로예요

erik 님, singapore

좋아요: 청결 상태
No facility and not much choice of food unlike lot
Charging at this kind of price, I expect things to be at least comparable to Lotus. In the end, much worst, nothing much except for the pool. Very very disappointing. 100% wont go again!
2018년 6월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Only if you have no where else to go.
Try to short change breakfast. My price include breakfast for 2 but they try to pass off with only one. Breakfast time changes with different staff questioned. Cook open up kitchen after complaint though. Gave me the missing meal too. Can get better accomodation nearby at price range.
2018년 6월에 2박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

6/10 - 괜찮아요

Ronald 님, Singapore

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
You really need a car...
... to stay in this place. It’s a condo, not a hotel. They accept cash payment only, the convenience store is tiny and carries very few items only, the next shops are about 10km away. The only kitchen appliances are a kettle and a fridge, two tiny tea spoons were all we had. I might have missed these in other reviews. If you drive and bring provisions this can be a good place. Beach is nice, pools are simple but nice also.
2018년 5월에 3박 숙박함
답변 제공: The Management 님, 2019년 9월 27일
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!