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Serena Hotel

3.5 star property
Travelers can rejuvenate with spa treatments while staying connected to explore the vibrant attractions of Pasirkaliki's bustling neighborhood

Choose dates to view prices

Serena Hotel offers a peaceful retreat in central Pasirkaliki, steps from Braga City Walk. Guests can enjoy massages, spa treatments, in-room WiFi for planning adventures, complimentary self-parking, and helpful concierge services.

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Pasirkaliki, a neighborhood in Bandung, Serena Hotel is near the airport and near a train station. Museum of the Asian African Conference and Merdeka Building are cultural highlights, and some of the area's activities can be experienced at Dago Golf Course and Paintball Bali Pertiwi. Bandung Zoo and Karang Setra Water Park are also worth visiting. Visit our Bandung travel guide
Map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171

What's nearby

  • Jalan Cihampelas
    10 min walk - 0.8 km
  • Pasar Baru Trade Center
    11 min walk - 1.0 km
  • Mall 23 Paskal
    11 min walk - 1.0 km
  • Braga City Walk
    14 min walk - 1.2 km
  • Bandung City Square
    17 min walk - 1.5 km

Getting around

  • Bandung Railway Station
    2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.)
    8 min drive

Restaurants

  • RM Ampera
    2 min walk
  • Burger Bangor
    1 min walk
  • Loko Coffee Shop
    2 min walk
  • Olly Hai Chicken Rice & Hai Tea
    5 min walk
  • Meeting Point Café & Resto
    1 min walk

About this property

Serena Hotel

  • Hotel located in Pasirkaliki
  • A free roundtrip airport shuttle, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Serena Hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • A TV in the lobby, concierge services, and luggage storage
    • 1 meeting room and a 24-hour front desk
  • Room features
  • All 65 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries
    • LCD TVs with premium channels
    • Mini fridges, coffee/tea makers, and daily housekeeping

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Rena Resto

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Serena Hotel?

Check-out is at noon.

Does Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Serena Hotel located?

Located in Pasirkaliki, this hotel is within a 15-minute walk of Pasar Baru Trade Center, Jalan Cihampelas, and Mall 23 Paskal. Braga Street and Santosa Hospital are also within 15 minutes. Bandung Railway Station is only a 2-minute walk and Bandung Ciroyom Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Hotel Reviews

5.0

5.6

Cleanliness

7.4

Location

6.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 6 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

Reviews

Verified

6/10 Okay

AB RAZAK

Liked: Cleanliness, property conditions & facilities, room comfort

BAIK

TIADA PETI SEJUK
Verified

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鉄道旅行に最適です。

鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Abe 225

Disliked: Property conditions & facilities, room comfort

hotel yang tidak bagus

Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old hotel no facilities

I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

A bit old hotel..

Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Kurang Bersih

Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.
Verified

6/10 Okay

Rusli

Liked: Room comfort

Dekat pusat keramaian

Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay there again.

Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.
Verified

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019