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Moose Hotel And Suites

4.0 star property
The Moose Hotel And Suites offers relaxation and adventure near Banff National Park with spa treatments and fireside gatherings.

Choose dates to view prices

Located in the Downtown District, the Moose Hotel And Suites combines upscale comfort with outdoor adventure. Guests can book spa treatments, work out at the gym, swim in the indoor pool, and enjoy family amenities that consistently receive positive reviews.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
The current price is ₩345,940
₩384,617 total
includes taxes & fees
Apr 20 - Apr 21

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(181 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(18 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(13 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.4 out of 10
Exceptional
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(110 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

In the mountains, Moose Hotel And Suites is in Downtown District, a walkable area in Banff with great shopping. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Banff Park Museum and Victoria Glacier are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowshoeing and snow tubing. Guests love the hotel's central location. Visit our Banff travel guide
Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park showing a lake or waterhole, landscape views and railway items
    Banff National Park
    1 min walk - 0.0 km
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    3 min walk - 0.3 km
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    5 min walk - 0.4 km
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    10 min walk - 0.8 km
  • Banff Legacy Trail
    5 min walk - 0.4 km

Getting around

  • Banff Station
    8 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    3 min walk
  • BeaverTails
    5 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Good Earth Coffeehouse
    2 min walk
  • Evelyn's Coffee Bar
    5 min walk

About this property

Moose Hotel And Suites

Upscale hotel near Banff Centre for Arts and Creativity
Take advantage of a firepit, dry cleaning/laundry services, and a bar at Moose Hotel And Suites. Treat yourself to a manicure/pedicure, a body wrap, or a body scrub at Meadow Spa + Pools, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and multilingual staff
  • An elevator, massage treatment rooms, and luggage storage
  • Guest reviews give top marks for the family-friendly amenities, dining options, and pool
Room features
All 174 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Apr 20, 2026 start from ₩345,940, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within 5 minutes. Banff Station is 8 minutes by foot.

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Reviews

Moose Hotel And Suites Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1925 out of 2423 reviews
Rating 8 - Good. 357 out of 2423 reviews
Rating 6 - Okay. 82 out of 2423 reviews
Rating 4 - Poor. 37 out of 2423 reviews
Rating 2 - Terrible. 22 out of 2423 reviews

Reviews

Verified

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with some of the friendliest staff you can find.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carly E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well located place to stay in Banff.staff super helpful and rooms fantastic.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the location is amazing and the amenities are wonderful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Shannon Marie

Liked: Cleanliness, property conditions & facilities
Beautiful clean room, cozy beds, amazing staff and overall amazing hotel!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Very good location close to nice restaurant. Great view from the rooftop hot tubs.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is ideal for central location, easy access to all transportation. hotel gives free bus vouchers and has beautiful amenities. the staff is so friendly and helpful. will definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the clean room, comfortable with a great view, excellent work out equipment and hot tub was a hit
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tanya M.

Liked: Cleanliness, amenities, property conditions & facilities
Our room for our family was perfect , great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linette

Liked: Cleanliness, property conditions & facilities
It is a great location and the lobby is beautiful! Wood burning fireplace and comfy chairs :)
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tubs and views were incredible. Staff is super friendly. Location is great for walking along all the stores and then down by the river. Would definitely recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

tanya M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Perfect location with wonderful staff.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding roof top large hot tubs and fire pits. Perfect end to the ski days. Exceptional service in the restaurant and bar.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The hot tub on the roof was amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with convenient dining and shopping options within walking distance. Nice Italian restaurant in the lobby area. On sitecovered parking. Friendly andAccommodating staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Putting together the superb location relative to the town center, the condition of the hotel and rooms and the amenities such as the rooftop hot pool..this was a superb stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Pritesh

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and over experience. Rooms were nice, washroom and service was excellent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and lovely staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel 2 blocks from the centre of town. Very nice rooms and a great restaurant and bar area. Bit pricey but not outrageous and you get what you pay for.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was pretty amazing, the hotel is stunning, room was very clean and the staff was great throughout our whole stay. The outdoor hot tub was the best and the sauna was great too! Would definitely stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moose hotel and suites is an ideal place to stay when in Banff. Super easy to get around, very comfortable rooms, fantastic hot tub and sensational views. We loved it here and will definitely come back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great staff. Clean. Spa and hot tubs were perfect. Easy walk to restaurants and town.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and well situated. The hot tub with the view was a 10/10. All the front desk staff were very helpful and sweet. Would totally come back and recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Loved that there was plenty of towels, can never have enough of those. Staff are very friendly aswell.
Lobby
Stayed 1 night in Jan 2026