Dear JIEUN,Thank you for choosing to stay at Vince Hotel, and for taking the time to share your feedback with us on Hotels.com. We value your input, and I would like to address your comments.We appreciate your positive rating of 10 out of 10, and we are glad to hear that you found the room spacious and the location convenient. Your feedback about the nearby Seven-Eleven is also noted as we aim to provide our guests with convenience during their stay.However, I would like to sincerely apologize for the issues you encountered during your stay. It's disappointing to learn that the cleanliness of the room and some maintenance aspects did not meet your expectations. We take your feedback seriously, and I assure you that we will investigate and address these issues to prevent any recurrence.Regarding the distance from the nearest station, we understand that some guests may prefer a more central location. We appreciate your patience and flexibility in using alternative transportation methods.Thank you for bringing these concerns to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much-improved experience should you choose to stay with us again in the future.If you have any further comments or suggestions, please do not hesitate to share them with us.Warm regards,Mr. Pornanun K.Front Office ManagerVince Hotel

I'm glad to hear that you had a good stay at Vince Hotel. If you have any specific feedback or if there's anything else you'd like to share about your experience, please feel free to let me know. I'm here to assist you with any questions or information you may need. Thank you for choosing Vince Hotel for your stay.

Dear SUNGMAN, Greeting from Vince Hotel Bangkok ! Thank you for your feedback and comments. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest’s experiences more enjoyable and satisfying and your comments are valuable to us. With best regards Pornanun K. (Mr.) Front Office Manager

Thank you for your review us. We hope to have you again at Vince Hotel!

Dear Sir/Madam, Thank you for choosing Vince Hotel Pratunam and taking your time to review us. It is wonderful to read that you had an overall pleasant experience and the customer services we provide. Hope to see you again when you next return to Bangkok! Kind regards, Janerob

Dear Sir/Madam, Thank you for choosing Vince Hotel Pratunam and taking your time to review us. We happ to see you rate us 4 which mean you had overall happy stay with us Hope to see you again when you next return to Bangkok! Kind regards, Janerob

Dear Sir/Madam, Thank you for choosing Vince Hotel Pratunam and taking your time to review us. It is wonderful to read that you had a pleasant experience and the customer services we provide. Hope to see you again when you next return to Bangkok! Kind regards, Janerob

Dear Amie,Thank you for your 5-star rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that made your stay memorable or if you have any feedback to share, please feel free to let us know. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,

Dear Jasmine,Thank you so much for taking the time to share your fantastic experience at our hotel! We're thrilled to hear that you enjoyed everything from our prime location to our comfortable rooms and breathtaking rooftop pool view. Our team works diligently to ensure that each guest feels welcomed and well taken care of, so it's wonderful to know that you found our staff to be nice and helpful.We're delighted that you also appreciated our breakfast offerings—it's always a pleasure to start the day off right with a delicious meal.We truly value your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future!Warm regards,Mr. Pornanun Kh.Front Office Manager

Dear Jordan,Thank you for choosing to stay at Vince Hotel and for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your time with us and that our staff made your stay pleasant and comfortable.It's fantastic to hear that you appreciated the various complimentary activities and amenities we offer, including massages, free popcorn, water, juice, traditional Thai outfit photoshoots, and complimentary fried chicken. We strive to provide our guests with a memorable and enjoyable experience, and we're delighted that you found these offerings enjoyable.We're also glad that you liked the spacious room with cute decor and that you found our breakfast delicious with lots of variety, including beautifully plated dishes. Providing a satisfying dining experience for our guests is important to us, and we're thrilled that we met your expectations in this aspect.Thank you for your recommendation, and we look forward to welcoming you back for another fantastic stay in the future!Best regards,

Dear Loh Kah,Thank you for choosing to stay at Vince Hotel and for sharing your feedback on Expedia. We're delighted to hear that you found our staff fantastic and that you appreciated our 24-hour caddy service.We understand that our location may be a bit further out for some guests, but we're glad that our caddy service helped to alleviate any inconvenience and provided fast transportation for you.We appreciate your positive comments and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,Mr. Pornanun K. Front Office Manager

Dear Shaoshan,Thank you for sharing your feedback on Expedia. We're sorry to hear that you found the decoration of the room to be average and not worth the price.We value your input and take all guest feedback seriously. We strive to provide accommodations that meet the expectations of our guests in terms of both comfort and value. Your comments will be shared with our team for review and consideration as we continuously work to improve our offerings.If there are any specific aspects of the room decor or amenities that you believe could be improved, please feel free to share them with us. Your feedback helps us understand how we can better meet the needs and preferences of our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,

Dear CHENG-YEN,Thank you so much for sharing your positive experience with us on Expedia! We are delighted to learn that Mix, our receptionist, left such a positive impression and contributed to making your trip wonderful.Mix takes great pride in providing enthusiastic and attentive service, and your feedback is a testament to his dedication. We'll be sure to pass along your kind words to him, and we know he'll be thrilled to hear about the impact he had on your stay.It was a pleasure having you as our guest, and we sincerely appreciate your 5-star rating. If your travels bring you back to our area, we would be honored to welcome you again and ensure another memorable experience.Thank you for choosing us, and safe travels!Best regards,Mr. Pornanun K. (Mr.) Management Team

Dear Aven,Thank you for taking the time to share your feedback about your recent stay with us on Expedia. We appreciate your kind words and are pleased to hear that overall, you had a good stay and found our hotel to be a good value for the price.We also appreciate your observation about the soundproofing in the rooms. We take guest feedback seriously and will certainly look into ways to improve this aspect to enhance the comfort of our guests.Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like us to address or if you have any additional suggestions, please feel free to reach out.Thank you for choosing us, and we look forward to serving you again.Best regards,Mr. Pornanun K. (Mr.)Front Office Manager

Dear CHOW MEI,Thank you for taking the time to share your feedback following your stay with us on Expedia. We're delighted to hear that you found our staff to be friendly and enjoyed the spaciousness of your room.Your positive comments are truly appreciated and serve as a great motivator for our team. We're committed to providing exceptional service and comfortable accommodations, and it's rewarding to know that we've met your expectations in these aspects.If there are any specific aspects of your stay that stood out to you or areas where we can further enhance your experience, please feel free to let us know. We value your input and are always looking for ways to improve.Thank you for choosing Vince Hotel, and we look forward to welcoming you back for another positive experience in the future.Best regards,Mr. Pornanun K. (Mr.)Front Office ManagerVince Hotel

Dear Ng,Thank you for sharing your concerns about your recent stay at Vince Hotel. We sincerely apologize for any inconvenience you experienced during your visit.We take matters of guest security and satisfaction very seriously, and we are truly sorry to hear about the incident with your safe box. I want to assure you that we have thoroughly investigated this matter, and our staff maintains the highest standards of honesty and integrity. As mentioned during your stay, our team has looked into this issue, and we can confirm that our staff did not take the money from your safe box.We understand how concerning this situation must have been for you, and we regret any distress it may have caused. Please know that we continuously strive to provide a safe and secure environment for our guests.If there is anything else we can do to address your concerns or if you have additional details to share, please do not hesitate to reach out to us directly. We value your feedback and the opportunity to make amends.Thank you for your understanding.Best regards,Mr. Pornanun K. (Mr.)Front Office ManagerVince Hotel

I'm glad to hear that you had a good stay at Vince Hotel. If you have any specific feedback or if there's anything else you'd like to share about your experience, please feel free to let me know. I'm here to assist you with any questions or information you may need. Thank you for choosing Vince Hotel for your stay.

Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location and rooms to be to your liking.We apologize for any inconvenience you experienced with the pillows. We understand that pillow preferences can vary from person to person, and we appreciate your input. If you decide to stay with us again in the future, please feel free to let our staff know about your pillow preference, and we'll do our best to accommodate your needs.We value your feedback and hope to have the opportunity to welcome you back for another stay.Best regards,Vince Hotel Pratunam

Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel. It's great to know that you found the rooms clean and spacious, providing you with a comfortable experience. We're also delighted that you enjoyed our buffet breakfast, and we appreciate your recommendation to arrive earlier to avoid any crowds. Your feedback is valuable to us, and we strive to provide a pleasant and convenient experience for all our guests. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back on your next visit!

Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at our hotel. It's great to know that you found the rooms clean and spacious, providing you with a comfortable experience. We're also delighted that you enjoyed our buffet breakfast, and we appreciate your recommendation to arrive earlier to avoid any crowds. Your feedback is valuable to us, and we strive to provide a pleasant and convenient experience for all our guests. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back on your next visit!

Dear Yu,Thank you so much for your outstanding rating! We are thrilled to receive a perfect score from you and appreciate your positive feedback.It's wonderful to know that we met or exceeded your expectations in all areas of your stay. Providing excellent service and a memorable experience for our guests is our top priority, and we are delighted that we achieved that with you.If there is anything else we can do to further enhance your future visits or if you have any additional feedback or suggestions, please do not hesitate to let us know. We are always looking for ways to improve and provide an even better experience for our valued guests.Once again, thank you for your glowing review and for choosing our hotel. We look forward to welcoming you back in the future for another exceptional stay.Best regards,Pornanunfront office manager