레스토랑
예약 가능 여부 확인

바탐 뷰 비치 리조트 여행 후기

3.5 out of 5
바탐 뷰 비치 리조트
Jl. Hang Lekir Nongsa, Batam, Batam Island

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 168개 이용 후기 중 33개" "
평점 8 - 좋아요. 168개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 168개 이용 후기 중 46개" "
평점 4 - 별로예요. 168개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 168개 이용 후기 중 8개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
review
1. hotel seems to have been renovated (the hallway and the rooms) so looks clean and nice. 2. on hotels.com, it says there is a fitness place, however, there actually isn’t one, so the info is wrong. 3. there is a live band session everyday at night in the atrium. although the music sound didn’t reach that much to the rooms above, it could be heard in the hallways of the upper floors.
2023년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
리조트내에 놀이시설이 없음
리조트내 작은동물원에 키우는 새와개 짖는소리에 숙면을 취하기 어렵고,리조트내 수영장에서만 시간을 보낼수 밖에 없었으나,나고야힐에서 마사지 받고 그러면 1박2일 정도가 적당할것으로 생각됨.직원들은 친절하여 좋았습니다

6/10 - 괜찮아요

jihyun

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
경치 좋은 호텔,휴식같은 호텔
호텔방이 넓고 전망이 좋았으며 배랜다도 있고, 수영장,보드게임방,로비 음악연주,매점,호텔주변 경치(작은 바다 모래사장,나무,집)등이 마음에 들었다. 저녁에는 야외 수영장의 레스토랑이 멋있었다

2/10 - 너무 별로예요

JAMES 님, KOREA

별로예요: 직원 및 서비스, 객실의 편안함
실망스러운 호텔 다시는 권하고 싶지 않은 호텔 DISAPOINTED HOTEL
호텔에 도착한 순간 아무도 나오는 사람도 없었고 체크인시 부적절한 서비스로 실망 대 실망이었고 작년 킨텍스에서 여행 엑스포를 할 때와 메일을 주고 받으면서 룸 업그레드를 약속했는데 그렇게 되지 않았으며 더구나 로시즌이라 손님이 거의 없다싶이 했는데도 불구하고 그러한 서비스에 매우 실망.... 무엇보다도 호텔 등급에 비하여 서비스 질이 너무 낮았으며 수피리어 룸에서는 안전금고가 없어서 너무 불편하였으며 수영장과 바닷가 전망은 아름다운 편이었으며 이 호텔에 묶게된 가장 큰 이유중 하나는 오직 스노쿨링을 하기 위함이었기에 호텔 담당자와 확인하고 예약하였으나 전혀 할수가 없었으며 나고야 시내와 너무 떨어져 교통비가 너무 비쌌으며 호텔에서 제공하는 택시외에는 이용할수 없었기에 더욱 불편 불편 그자체의 호텔 다시는 추천하고 싶지 않은 호텔임 NO GOOD STEFF NO GOOD FACILTES NO GOOD LOCATION DON,T HAVE SAFTY BOX IN SUPEROR ROOM

10/10 - 훌륭해요

Haruhide

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ゴールデンウィークに宿泊したが平日のためか14組しか宿泊客はいなかった。そのためプールは完全貸切状態であった。ビーチの設備は良いが、水質は綺麗でなく中部地区で言えば内海。関東で言えば湘南。午前中は干潮のため水はなく潮干狩りができるような状態。午後から夕方にかけて水が満ちてきます。 敷地内のシーフードレストランで夕食を取りましたが、チャーハンのミドルサイズがものすごい量。1500円くらいか。お客は誰もいませんでしたが、ムードは良いと思います。 朝食は1階レストランで朝6時からスタート。まあまあ美味しかったと思います。あとノングサフェリーターミナルからホテルまでは無理の送迎つきます。一応事前に到着時間をホテルに伝えましたが、常にフェリー到着時間に待機してるみたいです。二泊三日で曇りと雨がほとんどでしたが、晴れたらなかなかのリゾート感を味わえると思います。
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Naw Su Su

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Salbiyah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kylie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were lovely, very friendly and helpful. There’s not a lot around the area except restaurants. If you are looking for a week of chilling out, this is your place.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Justine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We stayed in a Villa on the water and the room was gorgeous! A little dated in the styling and kitchen, but clean, comfortable, a full kitchen (limited utensils but the basics). Nice verandah into water with chairs and tables. Air con was good also. The pools were fantastic!! A huge one up top near the restaurant (they were happy to serve us food there) and a great smaller pool on the beach. The transport service from room to restaurant was great and they came whenever we asked (although hotel was not busy at all when we were there) Great band that plays in evening. Areas they could do better in: - too much rubbish in beach - they had cleaned a lot of rubbish but left the bags full sitting in beach. - there was an old speed boat broken left in middle of beach - there were multiple ‘kayaks’ and peddle boats that the kids wanted to use but all were broken (so they need to remove them) - the beach sports centre looked like an old garage that was falling down, no signage and no food or drinks available down on beach. A lot could be improved on the beach area to make it really nice (as they have an amazing beach spot!)

8/10 - 좋아요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness was excellent. Service was very good. Thank you
2024년 3월에 2박 숙박함

8/10 - 좋아요

BRENDA

2024년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice comfortable resort
Hotel is nice and quiet. Service staff is friendly and helpful. A good place to spend a getaway if u enjoyed beach activities. A little far if your plan is to eat and shop.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

vennie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never will book again
Book deluxe room.. no chair at the balcony.. came on time to check in.. wait almost 2hrs for my keys. Listing state got free shuttle bus to shopping mall but when message them, was told there is no such service. All faclities are super old and run down.. food not nice.. doesnot worth the price.
2023년 12월에 2박 숙박함

8/10 - 좋아요

mrinmoy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Kelvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful surroundings and facilities. The lounge entertainment twas also good.. kudos :) wish the turkey and chicken know the timings as they soo noisy at the wrong time！！！
2023년 7월에 1박 숙박함

8/10 - 좋아요

QI YUN

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I have booked a king size bed and they gave me a double bed saying that it is subjected to availability. After being upset, they gave me a king size bed, however this is uncalled for.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Lim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast choices too less. Tv programming too less
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Gururaghav

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was very comfortable. However, I was a little disappointed that though I booked the deluxe room, I was told that we couldn't get chairs on the balcony so that we could sit and enjoy the ocean view. Moreover, as a vegetarian, our options were very limited.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Szymon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our first trip and visit to Batam. When we arrived with the ferry from Singapore at Batam Center, we called up the property and asked for the free shuttle bus which was advertised on Expedia. They told us it's not possible only from property to ferry port but not other way around. So we had to take a Taxi. When we arrived it was empty (Thursday) very unique experience to see a massive resort but with no other guests in it. Check in was quick. I missed additional information or anything I know from other hotels where they inform what to do around here. Once we entered our room it looked a bit worn down. Bathroom had some unclean / old spots and felt like it needed some renovation. Bed was comfortable, TV is old and has unclear signal. No streaming possible. We had a balcony as advertised by Expedia but no chairs to sit. We saw other balconies have chairs. Knowing that we were probably the only customers we called reception to ask if we can have chairs as we will be staying 3 nights. They said that we booked superior room and chairs are only available for deluxe room which is a joke then do not advertise balconies then! So we felt ripped of 2 times within not even 2 hours. Bed was comfortable, however the sheets had stains and they smelled damp and not fresh or clean like I know from other hotels. Massive let down. Beach and pool downside were not clean. Trash in the ocean water. Pool upside ok. Breakfast is only semibuffet and seriously bad. Only good thing is WiFi!

6/10 - 괜찮아요

Mun Yee Judy

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Krysnanda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for vacation
Its a good place to stay and the staff is very humble and nice
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

Y2M 님, Singapore

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Jewelry lost worth 15k, the front office manager was so rude, walked away when I was speaking. I will never stay there again. Housekeeping went in to clean the room and all the items were lost, there is no other explanation. I looked at the CCTV to see also, but they have said they trust their staffs so never stay there due due to their bad service
2019년 12월에 2박 숙박함

8/10 - 좋아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 1박 숙박함

4/10 - 별로예요

Aung

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Service
It was pretty bad. We checked in around 12 pm but our room was only available at 5 pm. Their respond is pretty slow. We booked for 1 rooms 3 adults. The staff told us that they can only provide 2 beds for 3 persons (really! he was not joking) because there is some mis-understanding between their hotel and booking website which had nothing to do with us. I had to talk to other staff to get an extra bed. So far this is this worse hotel I have ever been. Thanks
2019년 8월에 1박 숙박함

8/10 - 좋아요

Donnet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad, not bad....
Staff seems not that thrill to serve. We thought probably because it was full but we were probably one of the 3 or 4 families around. Water pressure for the shower was terrible and there was hardly hot water... but again for the price we paid, I guess it was the best we could ever ask for. Far away from town... if you love water activities then this hotel is for you.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

JeromeGo 님, Singapore

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed staying here. All staff are very nice and polite. Food are good as well. A lot of activities to enjoy with. Would refer this resort to my friends and will definitely comeback someday.
2019년 6월에 1박 숙박함
답변 제공: Guest Relation 님, 2019년 6월 26일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sahring your experience, we hope your next visit be as pleasant as the previous one.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함
답변 제공: Guest Relation 님, 2019년 5월 31일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sahring your experience, we hope your next visit be as pleasant as the previous one.

4/10 - 별로예요

sc

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Housekeeping provide only 1 face towel, upon check out, they insist one towel was missing and charge S$10.
2019년 4월에 2박 숙박함
답변 제공: Guest Relation Officer 님, 2019년 5월 6일
Dear Valued Guest, We apologize for the series of unacceptable events that occured during your recent stay with us. We will look into the issues that you've have noted and take corrective action immediately. We take pride in providing clean and affordable accomodation and are committed to a high level of customer service. We hope that you will give us another chance to provide a more positive experience and we thank you for bringing these issues to our attention. Cheers Guest Relation

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
- Nice location and view - old furniture and foods are a bit expensive
2019년 4월에 2박 숙박함
답변 제공: Guest Relation 님, 2019년 5월 6일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sahring your experience, we hope your next visit be as pleasant as the previous one. Cheers Guest Relation

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Playground for children. Also have animals like cats, chickens, turkey near the property.
2019년 4월에 1박 숙박함
답변 제공: Guest Relation 님, 2019년 4월 21일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sahring your experience, we hope your next visit be as pleasant as the previous one. Cheers Guest Relation

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay, was worth the money but food quality and taste needs to go bit up. The in room dinner that we ordered was very bad.
2019년 3월에 2박 숙박함
답변 제공: Guest Relation 님, 2019년 4월 20일
Dear Valued Guest, We very much aprreciate your comments regarding your stay at Batam View Beach Resort. We are happy to hear that overall your were satisfied with your experience. However I was very concerned to read that your experienced inconveniences during your stay, what I would like to sincerely apologize for. Please rest assured that I have forwarded your comments to our management team and we are taking the appropriate measures to address this problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give the opportunity to better serve you in the near future. Cheers Guest Relation

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff were pleasing and shown their hospitality. Room was not very impressive. Changed room due to cleanliness issue once .
2019년 3월에 1박 숙박함
답변 제공: Guest Relation 님, 2019년 4월 20일
Dear Valued Guest, First of all I would lime to thank you for sharing with us your opinion regarding your recent stay at Batam View Beach Resort. I am sorry that we let you down in a few aspects. I am really happy that our staff has been friendly and that we met your expectations in this matter. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly magnifique.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did a late check in but the receptionist still manage to offer me a great room with view. Thus she know pretty well of the rooms .... Room spacious... breakfast buffet not much variety but tasteful.... Best is wifi offer is superb from anywhere you are around the hotel.
2019년 3월에 1박 숙박함
답변 제공: Guest Relation 님, 2019년 4월 20일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sahring your experience, we hope your next visit be as pleasant as the previous one. Cheers Guest Relation

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you for the good experience..looking forward for more travel wth you guys
2019년 2월에 2박 숙박함
답변 제공: Reservation Team 님, 2019년 3월 6일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuosly improve the quality of our services. Thank you again for sharing your experience, we hope your next visit be as pleasant as the previous one. Cheers Reservation Team

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff was not good at all.... Lack of drinking water in the room. Highly priced rooms. We paid for 2 days but we have to vacate the hotel in 46 hours so, two hours for clening the room they will eat up from your time. Taxis were overpriced. We took drinks in the bar but they haven’t served any complimentary snack. You have to go down to teach their private beach whoch was tiring.
2019년 2월에 2박 숙박함
답변 제공: Guest Relation 님, 2019년 2월 26일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! We apologize for the series of unacceptable events that occurred during your recent stay with us. We will look into the issues that you've noted and take corrective action immediately. We take pride in providing clean and affordable accomodation, and are committed to a high level of customer service. We hope that you will give us another chance to provide a more positive experience and we thank you for bringing these issues to our attention

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Great location. Staff were great but there wasn’t enough people for a fully booked CNY. They have one restaurant and it ran out of most items on Sunday. There’s not other food options nearby so we were stuck with what was left on the menu. Our room was in need of an update. They allowed smoking in the common areas so the hotel smelled of cigarettes. The pool is good. They need to clean the beach area so it didn’t have bags of trash around. It just in need of TLC to be a great hotel again.
2019년 2월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 3박 숙박함

10/10 - 훌륭해요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy with the stay from start to the end. Will stay in this hotel on my next visit.
2019년 2월에 2박 숙박함
답변 제공: Guest Relation 님, 2019년 2월 26일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! Thank you very much for providing your comments. We are pleased that you were statisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accomodations at the same time as delivering exceptional customer service. We want you to know that we value your business and hope that you will stay with us agai soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the beach, the staffs are friendly and very hospitable.. They are all smiling and very polite... The service is excellent.
2019년 1월에 1박 숙박함
답변 제공: Guest Relation 님, 2019년 2월 26일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! I would like to thank you very much for sharing your feedback with us regarding your recent stay at Batam View Beach Resort. It is always a pleasure to received positive feedback. I will share your comments with our whole team. I am sure that this feedback will serve as an encoragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next visit be as pleasant as the previous one

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 3박 숙박함
답변 제공: Guest Relation 님, 2019년 2월 26일
ear Valued Guest, Thank you for taking the time to tell us about your experience at the Batam View. I am sorry that your experience. Please allow me to express my sincerest apologies. We appreciate your sharing your concerns and it is our hope that you will give opportunity to better serve you in the near future. Thank you for staying at the Batam View Beach Resort and we hope that you will consider us for next trip. Cheers Guest Relation

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The food in restaurant is average, but the beach view is very good. A very quiet place.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Sean

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a strong cigarette smell coming from the air con vent. We reported the issue but nobody took action. Other than that, the room is generally ok. The cups were also not washed thoroughly as we can still see stains in them. It would be good if the services could be improved.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful sea view. Cleanliness is tip top. Staff was helpful and friendly. It was a lovely stay for our family.
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing hotel and facilities with good food
Highlights: - Kid friendly facilities with lots of pet cats and a little coop of roosters and birds - Decent dining options with the main lobby level restaurant and a sea food restaurant, a great buffet option for dinner on Saturdays with live performance - Plenty of room and not too congested Issues: - We were charged for an extra bed by Expedia despite declining the extra bed when we checked in, hotel asked to contact and Expedia has made it difficult to refund the extra bed amount charged by responding to the email with more questions and making an excuse about the "email not coming from the same address" - Some of the facilities around the hotel could be updated
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Sharifah 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice, comfortable and family friendly hotel.
We enjoyed the sea sports and the Spa. The live band played for the 2 nights was very entertaining. I was also happy and thankful that the hotel staffs were friendly and helpful even till the Nongsapura ferry terminal. Appreciate much.
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

Brian 님, Singapore

좋아요: 청결 상태
Batam View Beach Resort
Nice hotel, free transfer from the ferry terminal. Older hotel therefore there are some signs of wear and tear. Staff friendly and helpful. Hot water took a while to reach the shower and the water pressure on the 5th floor was not as expected. I would revisit this hotel, as the rates were fair, and a relaxing environment. Sunset from the beach is a must.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Zuming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

mohit 님, Singapore

별로예요: 숙박 시설 상태 및 시설
Outdated hotel need renovation But worth for money
Old hotel need renovation but worth for room rates
2018년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 7월에 1박 숙박함
답변 제공: Reservation Team 님, 2018년 8월 4일
Dear Valued Guest, Warmest greeting from Batam View Beach Resort! We would like to thank you very much for sharing your feedback with us regarding your recent stay in Batam View Beach Resort. It always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one.