Batam, Riau Islands hotel rooms at the Shangri-La Hotels and Resorts

"Amazing staff"

"Clean room, convenience, friendly and responsive staff"

"Staff were wonderful. Best massage I’ve ever had."

"Good location, beautiful rooms and great staff. We used the pool and Tapas Bar, both excellent. Staff booked us a very early taxi to the airport which arrived early and was also great. "

"One of the room have bug and spider "

"A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again"

"Breakfast wide choices , and rated good"

"Wonderful experience, super management and very friendly 😊"