Definitely the best hotel in which we stayed at in Bali. The views are breathtaking and the hotel is planned in the way that you have a great view from each point. Staff was simply amazing. They are speaking very good English and immidiately answered our e-mails that we sent before arrival and described all the interesting activities that the hotel offers to guests. There is a wide offer of complimentary activities and some with additional (very reasonable) fee. We enjoyed most the tours and spa (one of the best massages I've ever had). At breakfast there is a big variety of tasty food. What was very important for us is that you can feel a friendly atmosphere also among the staff and honest willingness to accomodate all our requests. We met the manager who was nice and caring, making sure that guests are having a good stay. We only wish we had planned more time there. For those willing to see the real Bali that area is great as it is not so many tourists, less traffic and you can meet local people who are warm, friendly and willing to meet you. There is a local market 20min walk away that we recommend to see if you are there and enjoy walking. The hotel is also a great base to visit number of tourist attractions (rice fields, waterfalls and some of the great, scenic temples).
Wholehartedly recommend the hotel!