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The staff went way beyond the call of duty when I misplaced my passport and they were super gracious about it. I was blown away by the hospitality.

First of all when I arrived hotel I thought it was mistake,location is too far from center beijing, but found out it was good, actually I visited Beijing Zoo by subway , very accessible, not too far. Takes Subway line 16 ,and 7stops and transfer to line 4, and 8 srops it was great to visit Zoo...not bad at all.... And hotel was very clean and room was hot so told front desk and they brought potable Fan and Jack sent an house keeper and fixed problem in no times.. Food is great. Breakfast ...

An excellent hotel in Beijing! The concierge team was outstanding, going above and beyond to secure entrance tickets to various sights of interest for us, which can be tricky for foreigners to do on their own. They were also super helpful in booking taxis, making our transportation hassle-free. The breakfast at the hotel was fantastic, offering a large selection of both Chinese and Western items. The staff were incredibly helpful, taking the time to explain the different foods and how to enjoy...

top of the line quality of suite materials and amenities as usual by Peninsula; breakfast can be improved; great concierge service; friendliness of staff; 2 restaurants seems to be not enough for such a big institution

There is a lot of competition for hotels in Beijing. This one lives up to its status as a luxury hotel. The decor is spectacular, filled with lacquer, silk, and original artwork. The staff is incredibly professional. I did have a problem with the wifi and the staff went out of their way to solve the problem. And the location is really good, not far from historical/cultural sites, restaurants, and a metro stop.

From the when we first walked in all was lovely. The staff have been helpful and courteous.

Stunningly beautiful hotel but must stay on club floor the lobby and

Muy buen hotel, situado en calle peatonal muy turística, y con acceso por carretera a 100metros. Nos quedamos en una habitación con terraza, y super bien, tranquilo y limpio. Además te hacen la limpieza de ropa gratis, todo un lujo hoy en día.

Great experience for Beijing ! A quaint boutique hotel located in one of the Beijing Hutongs, it offered us a unique local flavored experience. The facilities are traditional Chinese, with wooden floors and rustic themed rooms. However, rooms are fully equipped with everything you need. They also have cute little balconies from where you can drink tea while transporting yourself back in time. The staff was the best part. Very nice, always available and catering to our every need. Afternoon tea...

Beijing was our first leg of a China trip so we were still completely uncomfortable with the language barrier. The staff (especially Mark in concierge) spoke English well so that we could ask for assistance and advice. Staff throughout the stay are extremely nice... always smiling. There is so much included in this hotel above and beyond the gorgeous decor and clean rooms. You could go the whole stay without paying for a meal (please tip the amazing staff though) because there is free breakfast...

Upon arriving my wife explained that we had a taxi that refused to use the meter and charged almost 4 times the usual fare. Having taken a picture of the side and license plate of the cab the concierge immediately called the cab company and the authorities on our behalf. After extensive discussion the entire fare was refunded later that day. Enquiries at the concierge desk were always handled with professionalism and friendliness not always found from concierges. If in Beijing again we would...

In general is good just the area is too commercial and difficult to find local food

Room was spacious and clean. Great amenities. Breakfast was very good. Close to stores, restaurants, and park.

From check in to the departure services and facilities were 5 Star! Will definitely stay again.

Room was very clean,kind of small Location was great Brealkfast was good

Location is great. Walking distances to breakfast, shopping and more. However, we were disappointed on cleanliness for the room. The room was very comfortable and nicely decorated. however, we saw blood stain in bathtub, and it were there all 3 nights we stayed..