테라스/파티오

벨라 리바 호텔 여행 후기

4 out of 5
벨라 리바 호텔
Bahrain Street, Caracas, Beirut

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 159개 이용 후기 중 41개" "
평점 8 - 좋아요. 159개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 40개" "
평점 4 - 별로예요. 159개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 6개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

DONGHAK 님, Seoul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No plan to re-visit
Good location but No hot water and weak WIFI.
답변 제공: Hadi 님, 2016년 2월 6일
Dear Mr. Donghak, Thank you for taking the time and sharing your feedback. We are happy that you have enjoyed our location however we feel sorry that your stay was not up to your expectations. We would like to point out that the hot water takes around 30 seconds get to the faucets however actions to correct this situation is already on the go. Please accept our apologies for the inconveniences you have faced. Hope to receive you once again where we will put all of our efforts to change your opinion in our property. Best Regards,

8/10 - 좋아요

Racha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

Mohamad Ali

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Nashaat

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

ali

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

8/10 - 좋아요

Sawsan 님, ZH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gut
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

4/10 - 별로예요

Sima

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms not very clean. Stank of cigarettes. Amenities generous, but a tooth care packet was stained and filthy. Sheets were barely fit the bed and we’re super thin and stained. Hotel needs updating, overall dingy.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

fadi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2022년 7월에 3박 숙박함
답변 제공: Mahmoud Jaber 님, 2022년 8월 19일
Dear Mr. Fadi, Thank you so much for your feedbackHope to have you with us again very soonSincerely,

10/10 - 훌륭해요

Silva

2022년 5월에 6박 숙박함
답변 제공: Hadi 님, 2022년 6월 15일
Dear Ms. Silva, We are very happy to know that you have enjoyed your stay with us. Hope to welcome you again. Kind Regards

8/10 - 좋아요

Wael

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 7박 숙박함
답변 제공: Mahmoud Jaber 님, 2022년 6월 6일
Dear Mr. Wael, Thank you for your feedback! We're glad to know that you liked our hotel and we wish to always having you with us. Best Regards,

4/10 - 별로예요

Moutasem

가족 여행
별로예요: 청결 상태, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Mahmoud Jaber 님, 2022년 6월 6일
Dear Mr. Moutasem, Thank you for your feedback We feel sorry to know that your experience with us didn't meet your expectations this time. We apologize for any inconvenience you had and we wish to have you with us again in a further occasion. This will be a good opportunity for us to change your mind about our service. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2022년 4월 26일
Dear Valued Guest, Thank you for sharing your kind feedback with us. We are happy to know that your experience in our hotel us was up to your expectations and we look forward to have you with us very often. Sincerely,

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
The hotel is centerally located and has a great staff! I would reccomend for sure.
2021년 11월에 4박 숙박함
답변 제공: Mahmoud Jaber 님, 2021년 11월 29일
Dear Mr. Ian, We were really pleased to have you with us and we thank you so much for your kind recommendations. We look forward to welcoming you back again very soon. Best Regards

8/10 - 좋아요

Roland

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is all expected and the location is by the sea. Good choice for Beirut with no outages.
2021년 11월에 2박 숙박함
답변 제공: Mahmoud Jaber 님, 2021년 11월 23일
Dear Mr. Rolland, Thank you so much for your feedback We are very happy to know that your stay with us was up to your expectations and we really appreciate your kind recommendations as well. We look forward to welcoming you back very soon. Best Regards

10/10 - 훌륭해요

Armed 님, Cairo , Egypt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was excellent and I would like to thank everyone in the staff
2020년 2월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2020년 3월 5일
Dear Mr. Ahmed, Thank you so much for your kind feedback It's been always a pleasure having you in our hotel as a regular guest. We really appreciate your praise and your loyalty and regularity in staying with us. We look forward to welcoming you back very soon. Sincerely Yours, Mahmoud Jaber Resident Manager

10/10 - 훌륭해요

Mouaz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for a family
The hotel staff were very kind and friendly and made our stay very enjoyable. The family suite was big and very well equipped.
2020년 2월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2020년 3월 2일
Dear Mr. Mouaz, Thank you so much for your kind Feedback We are very pleased to know that you have enjoyed your stay in our hotel and that you liked the Family Suite and the staff. Your praise is highly appreciated and it will encourage us to always give the best. We hope to always having you with us. Sincerely Yours, Mahmoud Jaber Resident Manager

6/10 - 괜찮아요

Daniel

가족 여행
2019년 12월에 2박 숙박함
답변 제공: Mahmoud Jaber 님, 2020년 1월 3일
Dear Mr. Daniel, We thank you for your review and we that you have enjoyed your stay among us. Looking forward for having you with us again in many further occasions. Best Regards Mahmoud Jaber Resident Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night stay
I was here for 1 night, the hotel provided water and fruit on our arrival. Balcony was nice. Hotel in a good location.
2019년 11월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2019년 11월 27일
Dear Valued Guest, Thank you for your kind review We really appreciate your important feedback and feel very happy that you had a very good experience in our hotel. Your nice words increases our spirit and encourage us to keep up the good job. Seeking to always having you with us. Best Regards, Mahmoud Jaber Resident Manager

6/10 - 괜찮아요

Fredrik

2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 12박 숙박함
답변 제공: Hadi 님, 2019년 10월 14일
Thank you for evaluating your stay in our hotel. Hope to welcome you again. Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: Hadi 님, 2019년 10월 11일
Dear Valued Guest, Thank you for sharing your experience with us after your recent stay at our hotel. We'd like to thank you for giving us a point of 4 over 5. Hoping to welcome you again soon. Kind Regards,

10/10 - 훌륭해요

Samer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
2019년 9월에 2박 숙박함
답변 제공: Hadi 님, 2019년 11월 21일
Dear Mr. Samer, Thank you for taking the time to share the experience you had in our hotel. We are very happy to know that our services were up to your expectations by granting us the highest score. Hope to welcome you soon again. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel. Perfect location close to everything. And for all the staff is soooo amazing friendly and helpful
2019년 9월에 9박 숙박함
답변 제공: Mahmoud 님, 2019년 9월 27일
Dear Valued Guest, Thank you so much for your precious feedback. We feel very delighted to receive such a great appraise from you and to know that your stay with us was an enjoyable one where you were impressed by the location and the service provided by our staff who will be encouraged to always give their best following your great comments. Again, we highly appreciate your consideration and we wish to always having you with us. Sincerely Yours,

6/10 - 괜찮아요

André

좋아요: 청결 상태
Basic but price worthy
A basic but price worthy hotel. Its located close to pigeon rocks. If you don’t need a hotel with all the services and facilities it’s a budget friendly choice.
2019년 8월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2019년 8월 19일
Dear Mr. Andre, Thank you so much for your kind feedback It's a great pleasure to know that you had a good experience in our hotel and that you liked our location and found our price convenient. We appreciate your recommendations and we look forward to always having you with us. Sincerely Yours, Mahmoud Jaber Resident Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
SUPER , SUPER , SUPER , SUPER ,SUPER .SUPER , SUPER , SUPER , SUPER ,SUPER , SUPER ,SUPER , SUPER .
2019년 6월에 6박 숙박함
답변 제공: Hadi 님, 2019년 6월 18일
Dear Valued Guest, Thank you so much for your kind review. It is a pleasure to know that you had a SUPER stay in our hotel. Hope to welcome you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2019년 4월 8일
Dear Valued Guest, Thank you for your precious feedback. We are really happy to know that you have enjoyed yous stay in our hotel and that we have met your expectations. We appreciate your feedback and look forward to always having you with us. Sincerely Yours, Mahmoud Jaber Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 9월에 3박 숙박함
답변 제공: Hadi 님, 2019년 4월 2일
Dear Valued Guest, We thank you for sharing your feedback in our hotel and rating us with the highest point. Hope to welcome you again. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함
답변 제공: Hadi 님, 2019년 3월 6일
Dear Valued Guest, We'd like to thank you for your generous grade you've given after your recent stay at our hotel. We are so happy to know that you had an enjoyable time with us. Kind Regards

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 6박 숙박함
답변 제공: Hadi 님, 2019년 1월 3일
Dear Valued Guest, Thank you for sharing with us your feedback in our property.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 10월에 10박 숙박함
답변 제공: Hadi 님, 2018년 11월 10일
Dear Valued Guest, Thank you for providing us with your feedback. Best Regards

6/10 - 괜찮아요

Amir 님, Jordan

별로예요: 청결 상태, 객실의 편안함
Less than average hotel for family Location is good
2018년 11월에 1박 숙박함
답변 제공: Hadi 님, 2018년 11월 7일
Dear Mr. Amir, Thank you for providing us with your feedback. We hope to welcome you once again where we will spare no efforts to make your stay more enjoyable than this one. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Mahmoud J 님, 2018년 9월 26일
Dear Valued Guest, We thank you for rating our hotel and we are very happy to notice that you had a comfortable stay. Wishing to have you again with us very soon, Sincerely Yours, Mahmoud Jaber Front Office Manager

10/10 - 훌륭해요

Fadi 님, Lebanon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good experience
2018년 9월에 1박 숙박함
답변 제공: Hadi 님, 2018년 9월 20일
Dear Mr. Fadi, Thank you for sharing your valuable feedback over your stay in our hotel. We are pleased to know that you had a very good experience and would like to thank you for giving us the highest point in your review. We hope to welcome you once again. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Direkt im Herzen von Beirut !, Super Hotel in einer super Umgebung.
2018년 8월에 12박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 9월 22일
Sehr Geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu schreiben. Wir sind froh zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten und dass Ihnen die Lage unserer Immobilie gefallen hat. Wir freuen uns über Ihre freundlichen Worte und freuen uns darauf, Sie in naher Zukunft wieder bei uns zu haben. Mit freundlichen Grüßen, Mahmoud Jaber Manager an der Rezeption

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 8월 27일
Dear Valued Guest, Thank you for staying in our hotel and for sharing your review with us as well. Hope to welcome you back very soon Sincerely Mahmoud Jaber Front Office Manager

6/10 - 괜찮아요

Carine 님, paris

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bien situé, hôtel manque de confort
Hôtel très bien situé près du Manara , pas loin de l’université américaine de la corniche de rocher près de Hamra est près des plages ( je signale que les baignades sont interdites à Beyrouth ). Dommage que le personnel ne soit pas au niveau et que les chambres ne soient pas confortables et très propres. Je précise que le portier est adorable.
2018년 8월에 11박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 8월 27일
Chère Mademoiselle Carine, Nous voulons vous remercier pour envoyer vos précieux commentaires suite à votre séjour chez nous. Nous sommes heureux de savoir que vous avez aimé l'emplacement de notre hôtel et le service de notre portier. Par ailleurs, nous sommes désolés de savoir que le personnel et les chambres n'était pas à la hauteur de vos attentes. Veuillez accepter nos excuses pour les incoveniences que vous avez rencontré. En Souhaitant de vous avoir chez nous pour encore une fois, où nous allons mettre tous les efforts nécessaires pour que tout soit confortable et agréable. Cordialement Mahmoud Jaber Le Directeur de la Receprion

10/10 - 훌륭해요

Marwan

A Very Enjoyable Stay and great value
One gets what ones budget affords / but this was very pleasant classic decor , not ultra modern , but glad such places still exist without attempted glitter and tacky glamour. We loved the staf, Zainab, Samer, Mohamed, everyone was more than friendly and helpful in every way which counts a lot in enjoying a happy stay. Our room had a very good partial sea view, simple because the location is so close to the Corniche and the wonderful Minara cafe where you can sit hous with she's ha and drinks and watch the sea spray! Wonderful location! We were very happy with the huge room, so much space plus a balcony. We will return
2018년 8월에 3박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 8월 21일
Dear Mr. Marwan, Thank you so much for sharing your review with us. We are very thrilled to know that you had a very enjoyable stay in our hotel and that you would consider a comeback one day. Our Staff especially Miss Zainab, Mr. Samer and Mr. Mohamed will surely appreciate your kind feedback and will be so happy to know that they were up to your expectations. We look forward for your soonest comeback as we would always be glad to have you with us. Our Sincere Regards Mahmoud Jaber Front Office Manager

10/10 - 훌륭해요

Abdel 님, KSA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent all over. Nice staff, quick check in and out. We were promoted to a lovely suite. Will definitely go again
2018년 8월에 3박 숙박함
답변 제공: Hadi 님, 2018년 8월 6일
Dear Mr. Abdel, Thank you for sharing with us your feedback regarding your last stay in our hotel. We are very happy to know that you had an excellent stay and that the service provided by our team was up to your expectations. We will be waiting for your next visit, until then please accept our best regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Hadi 님, 2018년 8월 6일
Dear Valued Guest, We thank you for sharing your feedback with us, and giving us a score of 4 points out of 5. We hope to welcome once again where we will do our best to make your stay even more comfortable. Kind Regards

8/10 - 좋아요

Ghena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anbefales
Central beliggenhed Venlig og hjælpsom personale Ren
2018년 7월에 4박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 8월 3일
Kære Ms Ghena, Tak fordi du deler din værdifulde feedback med os. Vi er meget glade for at vide, at du havde et behageligt ophold i vores hotel og at alt var op til dine forventninger især lokationen, personalet og renligheden. Ser frem til at altid have dig med os. Med venlig hilsen Mahmoud Jaber Front Office Manager

8/10 - 좋아요

HASSAN

좋아요: 청결 상태, 직원 및 서비스
In general, it’s ok.
2018년 6월에 5박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 7월 30일
Dear Mr. Hassan, Thank you for staying in our hotel and for providing us with your feedback. We are glad to know that you had a comfortable stay and that everything was okay. We look forward for always having you with us. Sincerely Yours, Mahmoud Jaber Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's excellent; great location, friendly staff, spacious rooms, clean throughout. There's really nothing that I can criticise.
2018년 7월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 7월 11일
Dear Valued Guest, Thank you for providing us with your esteemed feedback. It's really a great pleasure to notice that you had an excellent experience in our hotel where you have almost liked everything. Again, we highly appreciate your kind words which will surely encourage us to keep up the good work. Looking forward to always having you with us. With our Sincere Regards, Mahmoud Jaber Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 6월 27일
Dear Valued Guest, Thank you for rating our service. We hope that you have enjoyed your stay in our hotel and we look forward to welcome you with us once again. Best Regards Mahmoud Jaber Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Hadi 님, 2018년 6월 22일
Dear Valuable Guest, Thank you for sharing the experience you had in our hotel and for grading us with the highest point. We hope to welcome you once again. Kind Regards

10/10 - 훌륭해요

Abdulwahab

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함
답변 제공: Hadi 님, 2018년 6월 8일
Dear Mr. Abdulwahab, Thank you for your feedback and for granting us the highest point on this review. We are glad you were satisfied with our service. Hope to welcome you soon again. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 4월에 6박 숙박함
답변 제공: Hadi Akl 님, 2018년 5월 14일
Dear Valuable Guest. Thank you for taking the time to share your feedback with us and rating with the highest rating of 5 points out of 5. Hope to welcome you soon again. Kind Regards,

8/10 - 좋아요

Alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Hadi Akl 님, 2018년 5월 14일
Dear Mr. Alain, Thank you for taking the time to share your feedback with us and rating us with 4 points out of 5. Hope to welcome you soon again. Kind Regards,

10/10 - 훌륭해요

nabil 님, Montreal canada

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Yes v close to the see
So nice times run to fast good location good service
2018년 4월에 1박 숙박함
답변 제공: Mahmoud Jaber 님, 2018년 4월 13일
Dear Mr. Nabil, Thank you for staying in our hotel and for taking the time to share you valuable feedback with us. It's a great pleasure to know that everything was up to your expectations especially the location and the service. We look forward to have you with us very often. Best Regards Mahmoud Jaber Front Office Manager

6/10 - 괜찮아요

Mahmoud

좋아요: 청결 상태, 객실의 편안함
답변 제공: Mahmoud Jaber 님, 2018년 4월 6일
Dear Mr. Mahmoud, We thank you for rating our service and we hope that you had a comfortable stay in our hotel. We look forward to welcome you again in many further occasions. Best Regards Mahmoud Jaber Front Office Manager