Verified review
8/10 Good
Stephen D Beds
Nov 23, 2013
Liked: Cleanliness, staff & service, room comfort
Benedicts mid-week great staff
From the first moment I walked into Benedicts, I found all the staff welcoming, friendly, attentive and helpful. You couldn't ask for more. The staff in the bar were excellent and the staff at the reception equally so.
The decor etc. of the hotel is showing just a little age, but it is a clean, tidy and good hotel. Despite the (very enjoyable) live band in the bar, when I retired to my room, I was not disturbed by any noise. I found the bed good to sleep in and the room very comfortable. It was easy to adjust the room temperature and the provision of a large comfortable reclining arm chair was an enjoyable and welcome touch. The breakfast was well- prepared (with even a small slice of 'vegetable roll to complement the full Irish). Again staff were friendly welcoming and attentive. As in many hotels in Belfast City Centre, there is no 'on site' parking, but reception staff quickly explained the location of a multi-storey car-park that the hotel offered a concession with - all within about 7 minutes pleasant walk of the hotel. Benedicts bar is lively and well-staffed. Day time food in the bar/restaurant was actually excellent value and good. The location is a short walk away from the city centre and all the usual shopping experiences. Outside the city hall a 'european market' seems to offer a plethora of german and french snacks. Next time I visit I will definitely try some of the food and drink on offer but was so well-fed at Benedicts, I had to resist. The hotel is also a short walk from the City Hospital and Queens University and is therefore quite central to many offerings of the city. The hotel operates an arrangement with a wifi franchise and provides excellent upload and download speeds - they also provide a cable connection in the room. The service worked very well each time I accessed it and the account provided can be used on multiple devices. This should be standard at hotels but is offered by so few. Well done Benedicts - good wifi/internet access is basic to most people nowadays and your provision was first-rate.
Overall I had a good experience at the hotel and would definitely stay there again.