외관

힐튼 베오그라드 여행 후기

4 out of 5
힐튼 베오그라드
Kralja Milana 35, Belgrade

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 324개 이용 후기 중 276개" "
평점 8 - 좋아요. 324개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 324개 이용 후기 중 5개" "
평점 4 - 별로예요. 324개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 324개 이용 후기 중 3개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

JUNCHUL

아주 깨끗하고 시설도 최고입니다. 공항가는 A1버스 정거장도 근처에 있습니다.
2018년 8월에 1박 숙박함
답변 제공: Tamara 님, 2018년 8월 26일
Dear JUNCHUL, thank you for sharing so great feedback with the rest of the world. Kind regards, Tamara

10/10 - 훌륭해요

Branko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2024년 5월 8일
Poštovani Branko,Veliki pozdrav iz Hilton Belgrade Hotela.Hvala Vam na izdvojenom vremenu da ocenite Vaš nedavni boravak kod nas.Izuzetno nam je drago da ste zadovoljni, i da smo uspeli da opravdamo Vaša očekivanja.Srdačan pozdrav,

10/10 - 훌륭해요

Thomas James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great building, great staff.
2024년 3월에 3박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2024년 3월 18일
Dear Mr. James,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.Kind regards,

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central, very helpful and polite staff. Good gym in good condition.
2024년 2월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2024년 3월 3일
Dear Christopher,Greetings from the Hilton Belgrade Hotel.Thank you for taking the time to rate your recent stay with us.We are extremely glad that you are satisfied, and that we managed to justify your expectations.Best regards,Arandjel - Concierge

10/10 - 훌륭해요

Ismet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Arandjel - Concierge 님, 2024년 2월 19일
Dear Ismet,Greetings from the Hilton Belgrade Hotel.Thank you for taking the time to rate your stay with us.We are extremely glad that you are satisfied and that we managed to justify your expectations.Best regards,Arandjel - Concierge

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2024년 2월 9일
Dear Emily,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.Kind regards,

10/10 - 훌륭해요

Martin 님, Pine Brooknj

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect experience.
2023년 12월에 2박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2024년 1월 9일
Dear Martin,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.Kind regards,

10/10 - 훌륭해요

FABIENNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2024년 1월 8일
Dear Fabienne,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.Kind regards,

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good hilton
2023년 12월에 4박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 12월 6일
Dear James, we are so pleased to see your 5 of 5 rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!Kind Regards,Arandjel - Concierge

10/10 - 훌륭해요

david

2023년 11월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 12월 6일
Dear David,Greetings from the Hilton Belgrade Hotel.Thank you for taking the time to rate your recent stay with us.We are extremely glad that you are satisfied and that we managed to justify your expectations.Best regards,Arandjel - Concierge

10/10 - 훌륭해요

Ekaterina 님, Duluth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and service. Underground parking and divine beds 😉
2023년 12월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 12월 6일
Dear Ekaterina,Thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade!I was extremely delighted to learn that you spend some nice quality time in our hotel and that you left our property happy and satisfied.The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon.It will be my great pleasure to see you coming back.Kind regards,Arandjel - Concierge

10/10 - 훌륭해요

david

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2023년 12월 1일
Dear David,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.Kind regards,

8/10 - 좋아요

IBRAHIM

2023년 11월에 2박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 12월 6일
Dear Ibrahim, we are thrilled to read that you had such a positive experience during your stay with us and appreciate your 4* rating. We're honoured to have had the opportunity to serve you and we hope to have the chance to do so again in the future.Kind Regards,Arandjel - Concierge

8/10 - 좋아요

HAKAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2023년 11월 10일
Dear Mr. Hakan,I trust that you have arrived safely at your next destination.Thank you very much for taking the time to complete our guest satisfaction survey.I have an impression while looking at your ratings that we did not manage to meet your expectations, so please feel free to write to me and explain what we fail to do, or what we can improve as the guests’ feedback is of utmost importance to us. As we are all about making it Right, I would greatly appreciate it if you could directly contact me to hear about your experience. We do hope to get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day.

10/10 - 훌륭해요

L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Good location, lovely hotel and great views of the city in the sky bar
2023년 10월에 3박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 11월 3일
Dear Guest, thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade! I was extremely delighted to learn that you spend some nice quality time in our hotel and that you left our property happy and satisfied. The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon. It will be my great pleasure to see you coming back and therefore I personally remain at your entire disposal should you have any questions or require any assistance in the future. Kind regards, Arandjel - Concierge

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Marko - Journey Ambassador 님, 2023년 10월 16일
Dear Guest,I trust that you have arrived safely at your next destination.Thank you very much for taking the time to complete our guest satisfaction survey.I have an impression while looking at your ratings that we did not manage to meet your expectations, so please feel free to write to me and explain what we fail to do, or what we can improve as the guests’ feedback is of utmost importance to us. As we are all about making it Right, I would greatly appreciate it if you could directly contact me to hear about your experience. We do hope to get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day.

10/10 - 훌륭해요

Joachim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was of very good standard. Just two downsides: (1) Lack of porch in front of the property to get dropped and picked up was a headache. (2) With the world moving to vergtarian and vegan, the choice of vegetratian food options was limited.
2023년 10월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 10월 12일
Dear Joachim,Thank you for taking the time to share your fantastic 5 out of 5 rating about your recent experience with us. I'm so pleased to hear that you enjoyed your time with us. Thank you for the feedback, it means a lot to us, and it will be passed to relevant department. We would love to have you stay with us again when you are next in the area!Kind Regards,Arandjel - Concierge

10/10 - 훌륭해요

Nikolay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 10월 8일
Dear Mr. Nikolay,Thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade!I was extremely delighted to learn that you spend some nice quality time in our hotel and that you left our property happy and satisfied.The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon.It will be my great pleasure to see you coming back and therefore I personally remain at your entire disposal should you have any questions or require any assistance in the future.Kind regards,Arandjel - Concierge

10/10 - 훌륭해요

Josefine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 9월 1일
Dear Josefine, thank you very much for taking the time to complete guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future. Enjoy the rest of your day and please do share your feedback on other social platforms of your preference. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Jonathan

2023년 8월에 7박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 9월 23일
Dear Mr. Jonathan, thank you for investing your time to rate your recent stay with us. I am delighted to see that you enjoyed your stay with us and that your overall experience is on a very high level. I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2023년 8월 21일
Dear Alexander,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.

10/10 - 훌륭해요

Danijela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel war Perfekt, vielen Dank :) kommen gerne wieder.
2023년 8월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 8월 9일
Dear Danijela, thank you very much for taking the time to complete guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future. Enjoy the rest of your day and please do share your feedback on other social platforms of your preference. Kind regards,Arandjel - Concierge

10/10 - 훌륭해요

Zeljo

2023년 7월에 2박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2023년 8월 21일
Dear Zeljo,Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Enjoy the rest of your day and please do share your feedback on other social platforms of your preference.

8/10 - 좋아요

Peder

2023년 7월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 7월 25일
Dear Mr. Dahlqvist, thank you for investing your time to rate your recent stay with us. I am delighted to see that you enjoyed your stay with us and that your overall experience is on high level. I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Andrea

2023년 7월에 2박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 7월 18일
Dear Andrea, thank you very much for taking the time to complete guest satisfaction survey and thank you very much for the great ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future. Enjoy the rest of your day and please do share your feedback on other social platforms of your preference. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing staff. Great property amenities and location
2023년 6월에 3박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 7월 6일
Dear Alexander, we would like to wholeheartedly thank you for choosing Hilton Belgrade for your recent stay. We highly appreciate your valuable time to share a review. It is absolutely amazing and rewarding to see 10 out of 10 and that your experience was on a very high level. We very much look forward to welcoming you back to our hotel. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Yelena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 6월 16일
Dear Yelena, Thank you for investing your time to rate your recent stay with us. We are delighted to see that you enjoyed your stay with us and that your overall experience is on a very high level. We very much look forward to welcoming you back to our hotel. Best regards, Arandjel - Concierge

6/10 - 괜찮아요

Vladimir

2023년 6월에 4박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 7월 6일
Dear Vladimir, Thank you for investing your time to rate your recent stay with us. We can see that we did not manage to meet your expectations, can you please share more information with us? I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. Kind regards,Arandjel - Concierge

8/10 - 좋아요

Michael G

2023년 5월에 4박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 6월 24일
Dear Michael,Thank you for taking the time to share your positive rating about your recent visit.We are honoured to have had the opportunity to welcome you to our hotel.Kind Regards,Arandjel - Concierge

10/10 - 훌륭해요

Marko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A perfect hotel in the best location.
2023년 4월에 2박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 4월 17일
Dear Mr. Karadzic, we would like to wholeheartedly thank you for choosing Hilton Belgrade for your recent stay. We highly appreciate your valuable time to share a review. It is absolutely amazing and rewarding to read that your experience was on a very high level. We very much look forward to welcoming you back to our hotel. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Raphael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 4박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 4월 13일
Dear Raphael, we would like to wholeheartedly thank you for choosing Hilton Belgrade for your recent stay. We highly appreciate your valuable time to share a review. It is absolutely amazing and rewarding to read that your experience was on a very high level. We very much look forward to welcoming you back to our hotel. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Muhittin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Konumu, temizliği ve hizmeti başarlıydı. Spa hizmetleri ve kalitesi 4 yıldızlı otel için başarılıydı.
2023년 4월에 3박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 4월 10일
Dear Mr. Muhittin, thank you for investing your time to rate your recent stay with us. I am delighted to see that you enjoyed your stay with us and that your overall experience is on a very high level. I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

olivera

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 4월 3일
Dear Olivera, thank you for investing your time to rate your recent stay with us. I am delighted to see that you enjoyed your stay with us and that your overall experience is on a very high level. I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Vladan

2023년 3월에 3박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 4월 8일
Dear Vladan, thank you for investing your time to rate your recent stay with us. I am delighted to see that you enjoyed your stay with us and that your overall experience is on a very high level. I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Tanya 님, Las Vegas

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property has excellent location, the restaurant offers great choices of fresh fish, tasty food, craft cocktails and beautiful view. Our room was spotless and comfortable, the receptionist was polite and made us feel welcomed!
2023년 3월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 3월 29일
Dear Tanya, Thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade! I was extremely delighted to learn that you spend some nice quality time in our hotel and that you left our property happy and satisfied. The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon. It will be my great pleasure to see you coming back. Kind regards, Arandjel - Concierge

8/10 - 좋아요

TAHA

2023년 3월에 1박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 3월 11일
Dear Taha, Thank you very much for taking the time to complete our guest satisfaction survey and thank you very much for the good ratings. We trust that you have arrived safely at your next destination and that we will get the opportunity to be welcoming you back in a near future.Kind regards,Arandjel - Concierge

8/10 - 좋아요

Dominik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
modern. clean.
2023년 3월에 3박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 3월 7일
Dear Dominik, we would like to wholeheartedly thank you for for choosing Hilton Belgrade for your recent stay. We highly appreciate your valuable time to share a review. It is absolutely amazing and rewarding to read that your experience was on high level. We very much look forward to welcoming you back to our hotel. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some of the friendliest and most helpful hotel staff I encountered. Much friendlier staff (and staff actually taking pride in their jobs) than any hotel I've stayed in the USA. This is a great hotel to arrive from an overseas flight to beat the jeltag in their beautiful spa.
2023년 2월에 4박 숙박함
답변 제공: Sincerely, Emilija - Journey Ambassador 님, 2023년 3월 5일
Dear Ms. Andrea,Thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade.I was extremely delighted to learn that you spend some nice quality time in our hotel and that you left our property happy and satisfied. The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon. It will be my great pleasure to see you coming back and therefore I personally remain at your entire disposal should you have any questions or require any assistance in the future.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 3박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2023년 1월 31일
Poštovani g. Tojagiću,Veliki pozdrav iz Hilton Belgrade Hotela.Hvala Vam na izdvojenom vremenu da ocenite Vaš nedavni boravak kod nas.Izuzetno nam je drago da ste zadovoljni, i da smo uspeli da opravdamo Vaša očekivanja.Srdačan pozdrav,

10/10 - 훌륭해요

Marko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an excellent hotel in one of Belgrade's best neighborhoods. Their rooms are spotless, and their service is second to none. The beds are neither too soft nor too hard, and there is a wide variety of pillows available. The hotel also has two fantastic restaurants, and they will go out of their way to make your stay unforgettable.
2023년 1월에 6박 숙박함
답변 제공: Arandjel - Concierge 님, 2023년 1월 29일
Dear Mr. Karadzic, thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade! I was extremely delighted to learn that you spend some nice quality time in our hotel and that you left our property happy and satisfied. The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon. It will be my great pleasure to see you coming back. Kind regards, Arandjel - Concierge

10/10 - 훌륭해요

Marko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful a hotel.
답변 제공: Best Regards, Emilija - Journey Ambassador 님, 2023년 1월 10일
Dear Marko,Thank you for taking the time to rate your stay, and thank you for selecting Hilton Belgrade! I was overjoyed to discover that you spent some quality time at our hotel and that you departed satisfied. Should you have any queries or require assistance in the future, the complete Hilton Belgrade Team is at your disposal.

10/10 - 훌륭해요

Daniela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
답변 제공: Marko - Guest Relation Manager 님, 2023년 1월 7일
Poštovana Daniela,Veliki pozdrav iz Hilton Belgrade Hotela.Hvala Vam na izdvojenom vremenu da ocenite Vaš nedavni boravak kod nas.Izuzetno nam je drago da ste zadovoljni, i da smo uspeli da opravdamo Vaša očekivanja.Molim Vas da sačuvate moj kontakte za sve buduće upite i rezervacije.Srdačan pozdrav,

10/10 - 훌륭해요

Milan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
답변 제공: Marko - Guest Relation Manager 님, 2023년 1월 7일
Poštovani Milane,Veliki pozdrav iz Hilton Belgrade Hotela.Hvala Vam na izdvojenom vremenu da ocenite Vaš nedavni boravak kod nas.Izuzetno nam je drago da ste zadovoljni, i da smo uspeli da opravdamo Vaša očekivanja.Molim Vas da sačuvate moj kontakte za sve buduće upite i rezervacije.Srdačan pozdrav,

10/10 - 훌륭해요

Nedeljko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 6박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2023년 1월 7일
Poštovani Nedeljko,Veliki pozdrav iz Hilton Belgrade Hotela.Hvala Vam na izdvojenom vremenu da ocenite Vaš nedavni boravak kod nas.Izuzetno nam je drago da ste zadovoljni, i da smo uspeli da opravdamo Vaša očekivanja.Molim Vas da sačuvate moj kontakte za sve buduće upite i rezervacije.Srdačan pozdrav,

8/10 - 좋아요

Burcu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Belgrad deneyimi ,
Otel odası konforlu yalnız 4 gün kalmamıza rağmen çarşaflarımızı biz söyleyince değiştirdiler. Personel çok ilgili ve güler yüzlü. Kahvaltı yiyecekler çok taze, alternatif çok ve lezzetli. Otelde sağlık hizmeti ve ilk yardım paketi sıfır. Bu çok önemliydi bizim için, ayrıca çok merkezi bir yerde değil otel , gezilecek yerlere araba mesafesinde. Taksiciler kendilerine göre fiyat veriyorlar kesinlikle taksi için resepsiyondan yardım isteyin, onların anlaşmalı taksi durakları var.
Odanın manzarası.
2022년 12월에 3박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2023년 1월 7일
Dear Burcu,Thank you for investing your time to rate your recent stay with us. We do sincerely appreciate your feedback as it will help us improve the quality of service that we offer in meeting and exceeding guest experience and to maintain the high standards that we are renowned for. I am happy to see that your overall experience is on a very high level. However, I do apologize for any inconvenience that you may experience during your stay.I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future. You can keep my business email address as a first point of reference.Kind regards,

10/10 - 훌륭해요

Negoslav

답변 제공: Arandjel - Concierge 님, 2023년 11월 8일
Dear Mr. Negoslav,We are so pleased to see your 5 of 5 rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!Kind Regards,Arandjel - Concierge

8/10 - 좋아요

Mihael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2022년 12월 18일
Dear Mihael,Thank you for taking the time to review your recent stay with us at the Hilton Belgrade. I can see that by your feedback you were not completely satisfied with your stay. We do sincerely appreciate your feedback, as it will help us improve the quality of service that we offer in meeting and exceeding guest experience and to maintain the high standards that we are renowned for. If you would like to contact me directly, I would very much like the opportunity to make it right for you on your next visit. I look forward to hearing from you.

10/10 - 훌륭해요

Felician

2022년 11월에 1박 숙박함
답변 제공: Marko - Guest Relation Manager 님, 2022년 12월 18일
Dear Felician,Thank you for investing your time to rate your recent stay with us. I am delighted to see that you enjoyed your stay with us and that your overall experience is on a very high level. I very much look forward to welcoming you back to our hotel and remain at your disposal should you have any questions or require any assistance in the future.Kind regards

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

8/10 - 좋아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Marko Isidorović - Journey Ambassador 님, 2022년 10월 21일
Dear Eric,Thank you for your time invested in rating your stay and thank you for choosing Hilton Belgrade.I was delighted to learn that you spend some nice quality time in our hotel and that you left our property happy. The entire Hilton Belgrade Team and I personally honestly hope of having that chance to welcoming you again very soon.However, I also noticed that your overall experience was not efficient. I hope that this will not prevent you from staying with us in future and therefore it will be my great pleasure to see you coming back. I personally remain at your entire disposal should you have any questions or require any assistance in the future, and you will be more that welcome to send me an email prior to your next visit so that I could prepare and make sure your arrival and departure goes smooth.Kind regards,