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나이츠 인 베리아 여행 후기

1.5 out of 5
나이츠 인 베리아
715 Chestnut Street, Berea, KY

이용 후기

6.6
평점 10 - 훌륭해요. 192개 이용 후기 중 45개" "
평점 8 - 좋아요. 192개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 192개 이용 후기 중 39개" "
평점 4 - 별로예요. 192개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 192개 이용 후기 중 39개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing good was the water pressure in the shower. The room smelled, the sheets, towels, and wash rags were stained. The blanket had cigarette burns in it. There was yellow stuff in the bottom of the fridge (idk if it was Mt. Dew or pee). There was mold on the bathroom ceiling. Painting peeling off the walls. The room was filthy. I booked the room for two adults, 1 child and the guy working said i only paid for 2 adults. I even showed him my email receipt Expedia sends. He wouldnt listen, so had to pay extra or continue arguing with him. I just paid it because it was late and we had been driving for 5 hours. I have pictures but i don't see anywhere to share them We will NEVER stay there again
2024년 2월에 2박 숙박함
답변 제공: Sunil patel 님, 2024년 2월 12일
Sorry for inconvenience

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The knightjjk s In. Looked Great I was under new owners and so far they are doing a fantastic Job…..very glad they still had my Hot Tub Room……
2024년 2월에 2박 숙박함
답변 제공: Sunil Patel 님, 2024년 2월 10일
"Dear Joseph: Thank you for staying with us. We are glad that you were satisfied and enjoyed your stay with us. We strive hard to satisfy our customers and reviews like this motivate us to do better. Thank you once again for your feedback, we look forward to see you again !”

10/10 - 훌륭해요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely loved this property & our room! We will definitely be back!! The jetted bathtub was amazing. Everything was soooo clean & nice.
2023년 12월에 1박 숙박함
답변 제공: Sunil Patel 님, 2024년 1월 29일
"Dear Alicia: Thank you for staying with us. We are glad that you were satisfied and enjoyed your stay with us. We strive hard to satisfy our customers and reviews like this motivate us to do better. Thank you once again for your feedback, we look forward to see you again !”

4/10 - 별로예요

Brian

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
New owners. Taking over a disaster but slowly fixing it up. Excessive noise from room above, could hear every footstep
2023년 11월에 1박 숙박함
답변 제공: Sunil Patel 님, 2023년 11월 15일
Sorry For Inconvenience

6/10 - 괜찮아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함
답변 제공: sunil patel 님, 2023년 11월 9일
"Dear Valued Guest: Thank you for staying with us. We are glad that you were satisfied and enjoyed your stay with us. We strive hard to satisfy our customers and reviews like this motivate us to do better. Thank you once again for your feedback, we look forward to see you again !”

6/10 - 괜찮아요

David

연인과의 여행
2023년 10월에 1박 숙박함
답변 제공: Sunil Patel 님, 2023년 10월 23일
"Dear Valued Guest: Thank you for staying with us. We are glad that you were satisfied and enjoyed your stay with us. We strive hard to satisfy our customers and reviews like this motivate us to do better. Thank you once again for your feedback, we look forward to see you again !”

10/10 - 훌륭해요

Kyung-il 님, Bogart

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Old facility but at least beading is clean. I visit this area very often and definitely will come back.
2023년 10월에 1박 숙박함
답변 제공: Sunil Patel 님, 2023년 10월 8일
"Dear Valued Guest: Thank you for staying with us. We are glad that you were satisfied and enjoyed your stay with us. We strive hard to satisfy our customers and reviews like this motivate us to do better. Thank you once again for your feedback, we look forward to see you again !”

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable
2023년 8월에 1박 숙박함
답변 제공: Sunil Patel 님, 2023년 8월 15일
"Dear Valued Guest: Thank you for staying with us. We are glad that you were satisfied and enjoyed your stay with us. We strive hard to satisfy our customers and reviews like this motivate us to do better. Thank you once again for your feedback, we look forward to see you again !”

8/10 - 좋아요

Carl

Made for Artisans
Hotel and rooms are dated and in need of repair.
2023년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Old and run-down
2023년 4월에 2박 숙박함

4/10 - 별로예요

David

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed in lack of breakfast
Serving just powdered donuts is not sufficient for saying they serve breakfast.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

2023년 3월에 1박 숙박함

4/10 - 별로예요

Frances

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Arthur

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Place needs updated and cleaned up.
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Justin

2023년 3월에 1박 숙박함

8/10 - 좋아요

Seth

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Mark

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Samantha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'll never go back
The employee seemed like he didn't want to be bothered. The room was not cleaned found empty vodka bottle, beds hard, pillows like postage stamps, door wouldn't close without being slammed and headboard fell off the wall
2023년 1월에 1박 숙박함

8/10 - 좋아요

Jenn

연인과의 여행
좋아요: 직원 및 서비스
This place was an ok stop in a pinch
2022년 12월에 1박 숙박함

4/10 - 별로예요

Nancy

가족 여행
별로예요: 편의 시설/서비스
Tv was not working, no hot water, could not connect to wf password wasn't working, had trouble with the heat, and no soap to wash hands.
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
location

8/10 - 좋아요

Joel

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Friendly staff and nearby convenience stores and dining options.
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Casaundra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s was good
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Marc

별로예요: 직원 및 서비스
Double charged for the room and the property claimed no responsibility

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only going to be there for a couple nights, so were fine with a budget motel. However, I still expect cleanliness. There were cigarette ashes where they had been put out in the draws and even cigarette butts in them as well. There was no working phone in our room, it (cord and all) was in the nightstand drawer. Also in the nightstand drawer was our smoke detector, hence no smoke alarm working in our room. We killed several small bugs the one night we were there. The didn't look like bed bugs i don't think, but they were bugs. When starting to get in the shower, there was a cockroach. We woke up to the small fridge leaking lots of water in the floor. I called the desk (on my cellphone) and the man working came to our room. He said his people would be there at 9 and would come fix it. A woman showed up with one of the small jack o lantern halloween buckets and a rag, looked at the water and left...to never return. At this point I asked for a refund for our 2nd night. (we only stayed the first night). I was told the owner would call me that evening. He said he would be at the property at 7pm. He refused to call him for me then (about 930 am) and said he would have him call me. This was almost a week ago, and still no phone call. I understand this is a budget hotel, and did not expect the Hilton. However, cleaning the room thoroughly would have made it much better. The photos online are absolutely deceiving and are nothing like our room was. Never again.

8/10 - 좋아요

Gary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Owners very cordial. clean and affordable. Coffee and donuts third rate, though.
2022년 10월에 1박 숙박함

4/10 - 별로예요

HOWARD

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Changed but not for the better
When I went to shower after driving for 6 hours, I could not take as shower because the tub had the wrong type of spout installed. It had no Shower Head diverter on it. There was no stopper for the tub, either built in or a rubber one to put in. there was no information on restaurants in the town in the room and no TV channel guide in any drawers. There was a, however Gideons bible there. They advertised a free breakfast but it they meant a Continental Breakfast which in reality was a few ;one bite cake doughnuts and old stale coffee. I had thought that Knights Inn had changed in the years since I had not been using them and indeed it had. If possible it had gotten worse.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean room. Quick check-in. Nice and easy.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Steve

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing good to say, it was really bad.
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

ROBBIE

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
needs updated bad like close to restaurants
2022년 10월에 1박 숙박함

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the location and the staff. The price was a welcome relief from all the inflationary prices we have all been forced to endure. The room was simple but clean. We bought kleenex and toilet paper, but just because we were already at WalMart. I'm sure if we had asked, they would have brought us some. They were happy to bring us extra washclothes and hand towels. I would say the only negative was someone stomping around in the room above us at all hours. Seriously sounded like they were wearing army or cowboy boots. Woke us up frequently. Next year we will ask for a second floor room! LOL
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Jonathan

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being charged 7 nights and never stayed one. Host was on drugs. Had a water bottle with a picture of Narcan on it. These dirty people are lying thieves. Please stay away from here.
2022년 9월에 7박 숙박함

10/10 - 훌륭해요

melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel was clean, colorful, and very friendly. We were so happy with our stay especially for the price!
2022년 10월에 1박 숙박함

8/10 - 좋아요

Nathan

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Berea
The maintenance man was very prompt. There was trash behind the door when we first entered. It never disappeared. Something black on the wall by the heater.only 1 light working in the room, besides the light over the sink. The personnel were friendly and helpful. They were prompted in responding. Continental breakfast is coffee and donuts.
2022년 9월에 3박 숙박함

4/10 - 별로예요

Jenny

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed there in 2019 and it was a clean decent place to stay. I was very disappointed in our room last night. We stayed in a different section.It was dirty, holes in the walls, the door was warped and didn't shut well at all. The entire room was dirty. They only gave us 2 towels for 4 people and one wash cloth. I didn't see any bed bugs but I could tell where they had had them before.
2022년 9월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mice ridden room
We ended up leaving the room. The room was the most disgusting thing I have ever seen! There were mice flies dirty just plan nasty. I would not allow my pet to sleep in that Filth!
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Nancy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Melissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mouse droppings. Yuck!
Absolutely disgusting! Mouse droppings everywhere and would not offer refund. Unacceptable! Was in room less than 5 minutes. Poor front desk attendant got stuck with this situation. Owners are cheapskates and have NO customer service skills. Apparently expecting people that book your most expensive room to downgrade in rooms with no compensation and feel comfortable and not disgusted is what these worthless owners expect. They should expect a visit from the health department because they will be knocking at their door soon enough. They denied there were mice droppings. Here's the proof! Your front desk attendant even saw the proof in the bathroom. Liars and cheapskate!!! Beware. Go down the road.
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Christina

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
This was not a hotel. This is a motel. Air didn’t work. Remote didn’t work. Phone didn’t work. Continental breakfast was donuts and coffee. Stairs not safe. We had one towel. Bed moved if you barely moved. Staff was nice but would not recommend unless just want cheap place to stay.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Abigail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Real Macaws!
This was the best little stay we could have asked for. The view was great. Front desk staff was amazing...and the real macaws were a treat for our nugget. She loved talking with Leon & Apollo & meeting the baby macaw. She enjoyed the donuts in the morning & her conversations with James as well. Momma would have preferred to have more for breakfast than donuts. Otherwise, we took pics with the beautiful painted wings to add to her collection of pics. We would absolutely love to stay again. Thank you!
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Gregory

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, front door has gap at bottom, mold in bathroom, neighbors in next room fought and argued all night, kids screaming all night.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Erin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Paul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole place was nasty the door would only half lock and had a gap in to where you could see out the bathroom was very unclean the water in the sink and tub ran all the time and no hot water and people out on the lot playing loud music all night it just sucked all the way around 😡😡😡😡😡😡😡😡😡😡
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Frank

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Disapointing ,however the staff tried .The place is just too old with too many problems.
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

PATRICIA 님, Crystal Lake

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Check in was fine. Was shown 3 different rooms to choose from. As I sat in the room kept noticing how dirty everything was. Shoe scuff marks all over walls. Old dirty. Saw on housekeepers spiral binder someone complained of bed bugs. That was it. I was out of there.
2022년 6월에 1박 숙박함