Dear Stewart,Thank you for choosing DoubleTree by Hilton St Anne's Manor for your recent stay. We appreciate you taking the time to rate your experience with us.We are delighted to see that you rated us with 4 out of 5 stars. Your positive rating is greatly appreciated, and we are pleased to know that you had an enjoyable stay with us.If there are any specific aspects of your stay that you would like to share with us, or if there is anything we can do to further enhance your experience in the future, please do not hesitate to let us know. Your feedback is valuable to us as we continually strive to provide exceptional service to all of our guests.We hope to have the pleasure of welcoming you back to DoubleTree by Hilton St Anne's Manor in the near future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Colin Alexander,Thank you for choosing to stay at DoubleTree by Hilton St Anne's Manor and for taking the time to share your recent experience with us.We sincerely apologize for the multiple issues you encountered during your stay. It's disheartening to hear about the inconvenience you faced with our systems, including the mix-up with another couple being booked into your room and problems with access to your room keys. Additionally, we understand your concern regarding the payment process and the possibility of being charged twice.Please rest assured that we take your feedback seriously, and we are investigating these issues to prevent them from occurring in the future. We're committed to providing a seamless and enjoyable experience for all our guests, and we regret that we fell short of your expectations on this occasion.If there's anything further we can assist you with regarding your payment or any other matter, please don't hesitate to reach out to us. We are here to help resolve any concerns you may have.Once again, we apologize for the inconvenience caused, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,The Reservations Team

Dear Jerry,Thank you for taking the time to rate your recent stay at DoubleTree by Hilton St Anne's Manor. We appreciate your feedback and strive to ensure that each guest has a memorable experience with us.We see that you rated your stay as 3 out of 5, and although you didn't leave any specific comments, we value your input. If there were any aspects of your stay that didn't meet your expectations, please do not hesitate to reach out to us directly. Your satisfaction is our top priority, and we are committed to addressing any concerns you may have had.We hope that despite any shortcomings, you were still able to enjoy your time with us, and we look forward to welcoming you back for an even better experience in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Jonathan,Thank you for sharing your feedback following your recent stay at the DoubleTree by Hilton St. Anne's Manor. We are delighted to hear that you enjoyed our pool facilities and found our reception staff to be accommodating.However, we are genuinely sorry to learn about the lapse in service you experienced at our restaurant. Your comments regarding the delay in clearing plates and the oversight in offering dessert when a large group arrived are certainly concerning and not reflective of the high standards we strive to maintain. Please accept our sincerest apologies for any inconvenience this may have caused during your dining experience.Rest assured, we have addressed your concerns with our restaurant team to ensure that appropriate measures are taken to prevent such occurrences in the future. Your feedback is invaluable to us as we continuously strive to enhance the quality of service we provide to our guests.Once again, thank you for taking the time to share your comments with us. We hope to have the opportunity to welcome you back for an improved dining experience on your next visit.Warm regards,The Reservations Team at DoubleTree by Hilton St. Anne's Manor

Dear Chris,Thank you for taking the time to rate your recent stay at DoubleTree by Hilton St Anne's Manor. We appreciate your feedback, although we're disappointed to see that your experience resulted in a rating of 1/5.As you didn't provide specific feedback, we're unable to address any issues you may have encountered during your stay. However, please know that your satisfaction is our priority, and we strive to ensure that all our guests have a comfortable and enjoyable experience with us.If there were any concerns or issues that contributed to your rating, we sincerely apologize and would like the opportunity to make it right. Your feedback is invaluable to us, and we'd be grateful if you could share more details about your stay so that we can address them appropriately.Please feel free to reach out to our team directly with any further feedback or concerns you may have. We're here to assist you and hope to have the opportunity to restore your faith in our hotel.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We hope to welcome you back for a much-improved experience in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear James,Thank you for sharing your feedback following your recent stay at DoubleTree by Hilton St Anne's Manor. We sincerely apologize for the disappointing experience you encountered during your time with us.Your comments regarding the cleanliness of your room and the hotel as a whole are deeply concerning, and we take them very seriously. It's disheartening to learn that we fell short of meeting your expectations, and we extend our sincerest apologies for any discomfort or inconvenience caused by the conditions of your accommodation.We have immediately addressed your concerns with our housekeeping team to ensure that proper measures are taken to rectify the cleanliness issues you encountered, particularly with the curtains and overall room cleanliness. Additionally, we will reinforce our procedures to ensure that such oversights do not occur in the future, including the disturbance caused by the cleaner entering your room at an inappropriate time.Your feedback is invaluable to us as it helps us identify areas for improvement, and we truly appreciate your candidness. We hope you'll give us another opportunity to provide you with the exceptional experience that you deserve.If there is anything further you would like to discuss or if we can assist you in any way, please do not hesitate to contact our team directly.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We sincerely apologize for the inconvenience caused and hope to have the chance to regain your trust in our hotel.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear James,We are sincerely sorry to hear about your recent experience at DoubleTree by Hilton St Anne's Manor, and we apologize for any inconvenience or discomfort you encountered during your stay.Your feedback regarding the cleanliness of your room and the hotel overall is deeply concerning, and we want to assure you that we take such comments very seriously. We have immediately addressed these issues with our housekeeping team to ensure that corrective measures are taken to rectify the cleanliness concerns, especially with regards to the curtains in your bedroom. Additionally, we will be reinforcing our procedures to prevent any future disturbances, such as the one you experienced with the cleaner entering your room at an inappropriate time.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We apologize that we fell short of meeting your expectations on this occasion.If there is anything further you would like to discuss or if we can assist you in any way, please do not hesitate to contact our team directly. We hope you will consider giving us another opportunity to provide you with the exceptional experience that you deserve.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We sincerely apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Gianni,Thank you for sharing your wonderful experience following your recent stay at DoubleTree by Hilton St Anne's Manor. We're thrilled to hear that you found our staff to be wonderful and that you had a beautiful experience during your time with us.At DoubleTree by Hilton St Anne's Manor, providing exceptional service to our guests is our top priority, and we're delighted that our team was able to make your stay memorable.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Holly,Thank you for sharing your feedback following your recent stay at DoubleTree by Hilton St Anne's Manor. We're delighted to hear that you found our staff to be helpful and that you enjoyed the cleanliness and comfort of our facilities.We apologize for any inconvenience caused by the sauna and spa pool not being available during your stay. However, we're glad to hear that you were able to use the main pool and steam room instead. Your understanding is greatly appreciated, and we thank you for your flexibility.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Sarah,Thank you for sharing your feedback following your recent stay at DoubleTree by Hilton St Anne's Manor. We're sorry to hear that your experience with the beds and pillows did not meet your expectations, resulting in a poor night's sleep.Please accept our sincere apologies for any discomfort you experienced. We understand the importance of a good night's rest, and we regret that we fell short in providing you with the comfort you deserve.Your comments are valuable to us, and we will share them with our team to address any issues regarding the beds and pillows to ensure that we provide a more comfortable experience for our guests in the future.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear John,Thank you for taking the time to rate your recent stay at DoubleTree by Hilton St Anne's Manor. We appreciate your feedback, although we noticed that you did not leave any specific comments.We're pleased to see that overall, you had a positive experience, as indicated by your rating of 4/5. If there are any areas where we can further improve to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our top priority, and we value your input as it helps us enhance our services for all our guests.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Anonymous,Thank you for sharing your wonderful experience following your recent 10-day stay at DoubleTree by Hilton St Anne's Manor. We're thrilled to hear that you found our hotel to be great with wonderful staff, and that you were pleased with all aspects of your stay.It's fantastic to know that you enjoyed the well-equipped and comfortable room, as well as the convenience of our on-site bar/lounge and restaurant. We're delighted that the pool was a hit with the kids and that our staff could provide attentive and dedicated service throughout your stay.Your feedback is truly appreciated, and we'll be sure to share your kind words with our team. Thank you for choosing DoubleTree by Hilton St Anne's Manor, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Ian,Thank you for taking the time to rate your recent stay at DoubleTree by Hilton St Anne's Manor. We are delighted to see that you've given us a perfect 10/10 score!While we didn't receive specific feedback from you, we hope that your stay was nothing short of exceptional and that every aspect of our service and amenities met or exceeded your expectations.If you have any comments or suggestions you'd like to share with us to further enhance your future visits, please don't hesitate to reach out. We value your feedback and strive to make each stay memorable for our guests.Thank you once again for choosing DoubleTree by Hilton St Anne's Manor. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,The Reservations TeamDoubleTree by Hilton St Anne's Manor

Dear Amy,Thank you for taking the time to share your positive experience at DoubleTree by Hilton St Anne's Manor. We are thrilled to hear that you found our hotel to be fabulous, with friendly staff and a modern, clean atmosphere.We are delighted that you enjoyed the amenities, especially the pool, and that our team made your stay memorable with their friendliness and hospitality. Providing a clean and modern environment is a priority for us, and we're pleased that it contributed to your overall satisfaction.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back to DoubleTree by Hilton St Anne's Manor for another fantastic stay in the future.Best Regards,Reservations team

Dear Clifford,Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton St Anne's Manor. We sincerely appreciate your understanding and flexibility during your visit.We apologize for the inconvenience you experienced with the initial room assignment, but we're delighted to hear that our team was able to swiftly address the situation and accommodate you in another room to meet your needs. Our goal is to ensure that every guest has a comfortable and enjoyable stay, and we're pleased to learn that we were able to make your stay perfect despite the initial hiccup.Your feedback is invaluable to us, and we look forward to the opportunity of welcoming you back in the future for another seamless and enjoyable experience.Thank you for choosing DoubleTree by Hilton.Best regards,Reservations

Dear James,Thank you for taking the time to rate your recent stay with us. We are delighted to see that you gave us a perfect 10/10 score! Your positive feedback means a lot to us.We would love to hear more about your experience, and if there are any specific aspects of your stay that stood out to you. Your insights help us ensure that we continue to provide exceptional service to all our guests.If you have any additional comments or feedback, please feel free to share them with us. We appreciate your support and look forward to welcoming you back in the future.Best regards,The Reservations Team

Dear Adam,Thank you for taking the time to share your feedback about your recent stay at the DoubleTree by Hilton St Anne's Manor. We appreciate your honest review and are glad to hear that you found our staff friendly and the hotel clean and tidy.We sincerely apologize for any discomfort you experienced with the room temperature. Our team takes guest feedback seriously, and we will address this issue to ensure a more comfortable stay for future guests. Please rest assured that your comments will be shared with our maintenance team to investigate and rectify the situation.We value your patronage and hope that despite this inconvenience, you were able to enjoy other aspects of your stay. If there's anything else you would like to share or if you have any specific suggestions, please feel free to reach out. We are committed to continuous improvement and providing a positive experience for our guests.Thank you once again for choosing DoubleTree by Hilton St Anne's Manor. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,Reservations team

Dear Colm,Thank you for taking the time to share your thoughts about your recent stay at DoubleTree by Hilton St Anne's Manor. We appreciate your positive comments on our hotel's ambiance, spacious rooms, modern bathrooms, and our friendly staff.However, we are genuinely sorry to hear about your breakfast experience. Please accept our sincere apologies for the inconvenience caused by the poor quality and the broken coffee machine. Your feedback is invaluable to us, and we will be addressing this issue with our culinary team and maintenance staff to ensure improvements are made promptly.We understand the importance of a satisfying breakfast to start the day, and we regret that we fell short of your expectations. Your insights are crucial in our ongoing efforts to enhance the guest experience, and we will take immediate steps to prevent similar issues in the future.If your travels bring you back to the area, we would be honored to have another opportunity to serve you and provide an improved experience. Please feel free to reach out to us directly so that we can ensure your stay meets and exceeds your expectations.Thank you for choosing DoubleTree by Hilton St Anne's Manor. We appreciate your feedback and look forward to the chance to welcome you back.Best regards,Reservations team

Dear Florentina,Thank you for taking the time to share your wonderful experience following your recent stay at DoubleTree by Hilton St Anne's Manor! We're thrilled to learn that you had a perfect stay and that our staff contributed to making your experience exceptional.Your kind words truly mean a lot to us, and we're grateful for your acknowledgment of our team's friendliness. Providing exceptional service and a warm, welcoming atmosphere for our guests is always our priority.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. Should you need anything for your next visit, please don't hesitate to let us know. Thank you for choosing DoubleTree by Hilton St Anne's Manor.Warm regards,Reservations Team

Dear John,Thank you for taking the time to rate your recent stay with us! We greatly appreciate your perfect 10/10 score.Your positive rating means a lot to us, and while you haven't left specific comments, we're thrilled that your experience met your expectations. Your high rating motivates us to continue providing excellent service to all our guests.Should you ever wish to share more detailed feedback or suggestions in the future, please feel free to reach out. Your insights are valuable and help us enhance the experiences of our guests.We hope to have the pleasure of welcoming you back in the future and providing you with another fantastic stay.Warm regards,Reservations

Dear Guy,Thank you for choosing to stay with us at The DoubleTree by Hilton St Anne's Manor and for taking the time to leave such a wonderful review! We are thrilled to hear about your fantastic experience during your recent stay.It's delightful to know that you found our hotel to be a very pleasant place, and it warms our hearts to learn that your kids enjoyed the swimming pool. Providing a fun and enjoyable experience for families, especially in relation to LEGOLAND, is something we strive for, and it's fantastic to hear that your visit was such a success.Your generous rating of 10/10 means a lot to us, and we're truly grateful for your kind words. Should your travels bring you back to the area, we would be more than happy to welcome you and your family again for another enjoyable stay.Once more, thank you for choosing our hotel and for sharing your positive feedback. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to hosting you again soon!Warm regards,Reservations

Dear Neil,Thank you for taking the time to share your feedback and for your excellent rating. We are thrilled to receive a perfect score of 10/10 from you!We are delighted that you found our hotel to be very dog-friendly. Our team takes pride in creating a welcoming and inclusive environment for all our guests, including their furry companions. We appreciate your kind words, and we are always here to ensure that you and your dog have a comfortable and enjoyable stay with us.Your positive feedback encourages us to continue providing the best service and experience for our guests. If you have any further comments or suggestions, please don't hesitate to share them. We value your insights and look forward to welcoming you back in the future.Thank you for choosing us, and we can't wait to host you again.Warm regards,Reservations Team

Dear Luke,I hope this message finds you well. I wanted to extend my sincerest gratitude for taking the time to provide feedback regarding your recent stay at DoubleTree by Hilton St Anne's Manor.We highly value all feedback from our guests as it allows us to continually improve our services and facilities. Your feedback is important to us, and while we appreciate your rating, we would greatly appreciate further details or comments to better understand your experience and how we might improve.Your comfort and satisfaction are our top priorities, and we regret that your stay fell short of your expectations. We would love the opportunity to learn more about the specific aspects of your visit that did not meet your satisfaction, so we can address them promptly.Please feel free to share more details or any specific concerns you may have had during your stay. Your input is invaluable in our efforts to enhance the experiences of our future guests.Thank you once again for choosing DoubleTree by Hilton St Anne's Manor. We genuinely hope to have the chance to welcome you back and provide you with an improved and exceptional experience that reflects the high standards we strive for.Warm regards,Reservations

Dear Ian, Thank you for taking the time to share your feedback and your recent stay experience with us. We are delighted to read your positive comments and are grateful for your constructive feedback.We greatly appreciate your kind words about our friendly and attentive staff, the quality of our rooms, and the breakfast. It's fantastic to hear that your kids enjoyed the pool as well.Your observations regarding the need for maintenance in certain areas are truly valuable to us, and we will use them to make the necessary improvements. We are committed to ensuring that our facilities are well-maintained and up to the highest standards.We have noted your comments about the room's condition and size. Your feedback regarding the mattresses, the TV, and the size of the beds is essential, and we will address these areas to enhance our guests' comfort and satisfaction.We hope that these concerns did not significantly impact your overall experience, and we apologize for any inconvenience they may have caused. We value your patronage and hope to have the opportunity to host you again, providing you with a more pleasant and comfortable stay in the future.If you plan on returning, please feel free to reach out to me directly, and I will ensure that your stay is as enjoyable as possible.Thank you for your valuable feedback.Warm regards,Reservations

Dear Valued Guest,We appreciate you taking the time to share your feedback on your recent stay at DoubleTree by Hilton St Anne's Manor. Your opinion is important to us, and we value all guest feedback as it helps us to continuously improve our services.We noticed that you rated your stay with us as 6/10. Although we didn't receive specific comments about your experience, we would love to understand better what aspects may have fallen short of your expectations. Your insights can guide us in making the necessary adjustments to enhance the guest experience.If you are willing to share more details about your stay or if there are specific areas where you feel we could have done better, please don't hesitate to reach out. We are committed to ensuring that each guest enjoys a comfortable and memorable stay, and your input is instrumental in achieving that goal.Once again, thank you for choosing us, and we hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,Reservations

Dear Anonymous,Thank you for taking the time to leave a review of your recent stay at DoubleTree by Hilton St Anne's Manor. We greatly appreciate your feedback and are thrilled to hear that you found our staff to be very helpful.Our team takes immense pride in delivering excellent service and ensuring that our guests have a pleasant and memorable stay. It's truly rewarding to learn that our efforts made a positive impact on your experience. Your kind words will be shared with our staff members, as they serve as a source of encouragement for their dedication and hard work.We genuinely value your feedback, and it motivates us to continue providing the highest level of service to all our guests. Should you plan to visit us again, please don't hesitate to reach out if there's anything we can do to further enhance your stay.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.Warm regards,Reservations

Dear RupinderWe’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Dear MichelleWe’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Dear AnonymousWe are terribly sorry to learn that we have let you down. Your constructive criticism will allow us the opportunity to improve and do better. We sincerely appreciate you bringing this to our attention. We are always looking for ways to improve. We appreciate your time and do hope that you will reach out to us soon.Warmest regardsReservations team

Dear GrantWe are terribly sorry to learn that we have let you down. Your constructive criticism will allow us the opportunity to improve and do better. We sincerely appreciate you bringing this to our attention. We are always looking for ways to improve. We appreciate your time and do hope that you will reach out to us soon.Warmest regardsReservations team

Dear EWe’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Hi Denise, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed the comfortable bed in your room as well the the shower, breakfast, dinner and pool.We find these aspects to be a favorite among many of our customers. Many thanks for your kind words and being a valued customer of ours. We look forward to welcoming you back on your next stay with us. Warmest RegardsReservations Team

Dear Jonathan,We’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Dear ShamailaWe’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Dear AlastairWe’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Dear KateWe’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Dear Lisa We’re so happy to hear you had a great experience at The DoubleTree by Hilton St Anne’s Manor. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to be able to welcome you back very soonWarmest RegardsReservations Team

Hi JosephIt’s great to hear that you had a positive experience at The DoubleTree by Hilton St Anne’s Manor. Our team will be happy to hear that their hard work paid off and was appreciated. If there’s anything we can do to serve you further, please let us know. Warmest RegardsReservations Team