외관

인터컨티넨탈 베를린, IHG 호텔 여행 후기

인터컨티넨탈 베를린, IHG 호텔
Budapester Str. 2, Berlin, BE

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 696개" "
평점 8 - 좋아요. 1001개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 48개" "
평점 4 - 별로예요. 1001개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 18개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

HOSEOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함

8/10 - 좋아요

KYUNG HUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

SE JOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

JONGNAM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장가기에 좋습니다.
좋습니다. 전체적으로 우수합니다. 가격도 나쁘지 않구요
2020년 1월에 2박 숙박함
답변 제공: etx-berha 님, 2020년 1월 28일
Dear Guest, thank you for taking the time to share your feedback with us following your recent stay at InterContinental Berlin. I am delighted to read, that we were able to deliver a memorable stay for you and I look forward to welcoming you back to the hotel in the near future. Best Regards Anthony Delaby Rooms Division Manager

10/10 - 훌륭해요

CHOSOON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
식사, 룸 컨디션 모두 훌륭함. 아주 가까이 수퍼마켓이나 편의점이 있었으면 더 좋았겠지만 이동도 좋고 좋았던 경험
2019년 12월에 1박 숙박함
답변 제공: etx-berha 님, 2019년 12월 30일
Dear CHOSOON, thank you for taking the time to review our property. I am happy to read that you had a good stay with us and that you liked the room and our F&B outlets. I look forward to welcoming you again in the near future. Best Regards Zsolt Bogdany F&B Director

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
맛있는 룸서비스, 편안하고 깨끗했던 수영장과 저쿠지 등 호텔에서 저희 가족들이 충분한 휴식을 할 수 있었습니다.베를린 중심에 위치하여 주변을 걸어서 돌아다닐수 있었습니다. 저는 꼭 다시 방문할것입니다.
2019년 9월에 1박 숙박함
답변 제공: etx-berha 님, 2019년 9월 27일
Dear Guest, Thank you very much for your kind words following your recent stay with us at InterContinental Berlin. I am happy to read that we were able to deliver a memorable stay for you through the comfortable SPA area and friendly service. Thank you once again for your feedback and I look forward to welcoming you back to the hotel in the near future. Best Regards Anthony Delaby Rooms Division Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 경험
깨끗하고 서비스가 최고였습니다
2019년 8월에 3박 숙박함
답변 제공: InterContinental Berlin 님, 2019년 9월 2일
Dear guest Thank you for taking the time to share your feedback with us following your recent stay at InterContinental Berlin. I am happy to read that you enjoyed the Service. I hope to welcome you back to the hotel in the near future. Best regards Mareke Watson Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스 만족스럽습니다. 기차나 지하철 타기에 위치가 좀 애매하긴 한데 바로 앞에서 관광지를 돌아다니는 버스를 탑승할 수 있습니다. 조식도 좋았습니다.
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

Nam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: InterContinental Team 님, 2019년 3월 1일
Dear Nam, I am glad to see that you have rated your recent stay with 5 out of 5 and hope to welcoming you back soon. Best Regards, Mareke Watson Front Office Manager

8/10 - 좋아요

Woo Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박시기와 늦은 예약때문 이었겠지만, 처음 객실에 들어갔을때 너무 작아서 놀랐습니다. 그 이외에는 최고였습니다. 직원들도 친절하고 깨끗하였습니다.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr großes, sauberes und gut organisiertes Hotel. Parkmöglichkeit für Hotelübernachtung dürfte etwas günstiger sein. Tolles großes Frühstücksbuffet mit toller Idee des Kinderbuffets. Evtl. etwas mehr Abwechslung beim Frühstücksbuffet wäre noch eine Idee, sonst wirklich super.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Nils

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mit einer Familie sehr empfehlenswert. Bus in die City fährt direkt vor der Haustür ab. Frühstück sehr vielfältig und lecker.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Duncan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a fantastic hotel. The staff could not have been more attentive and without being intrusive. A lovely looking property and very convenient for the attractions Berlin has to offer, only a short walk from two U-Bahn stations. Cannot recommend enough and look forward to booking another stay at this fine establishment.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personalet var meget flinke og hjælpfulde. Flotte og rene værelser. Vi var der over påsken, og der var mange børnefamilier (inkl. os) og der var fokus på at gøre opholdet godt for børn. Poole og Spa var gratis over påsken og der var særlig anrettet børne-morgenmad. Påskesøndag var der påskehare- og æg til morgenmaden. Hotellet lægger op ad zoo og park. Gode spisesteder, shopping og bus direkte ind til Alexanderplatz. Skønt. Vi kommer igen!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

harjeet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, well maintained hotel. Good spa and pool. Special mention to Sophia at reception who was very helpful and friendly.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Conrad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were greeted by the staff at our taxi. They were quite friendly and professional. Since we arrived early, our room was not yet ready. In the mean time they gave us a welcome drink (coffee and tea) and a room upgrade. They were wonderful! We thoroughly enjoyed our stay.
2024년 3월에 3박 숙박함
답변 제공: Anthony Delaby 님, 2024년 3월 22일
Dear Robert,thanks for taking the time to share your feedback with us - we are thrilled about your positive comments.We are more than happy to share this with the entire team and we all hope to welcome you back anytime soon!With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

ABUBAKAR OLABAMBI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very luxurious and clean. Lovely food and service too.
2024년 3월에 2박 숙박함
답변 제공: Anthony Delaby 님, 2024년 3월 22일
Dear ABUBAKAR OLABAMBI,thank you so much for your great review - we are glad to read that you enjoyed your stay.Hope to see you soon!With kind regardsAnthony DelabyRooms Division Manage

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Anthony Delaby 님, 2024년 3월 22일
Dear Joseph,thank you for taking the time to rate us - we are happy to see that you had a good time with us.All the best for you!With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Belinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful! Amazing staff - very helpful! Superb breakfast, comfortable rooms and very convenient for all sightseeing!! Would definitely recommend!
2024년 2월에 4박 숙박함
답변 제공: LF 님, 2024년 3월 5일
Dear Belinda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our staff to be amazing and helpful, enjoyed our superb breakfast, and found our rooms comfortable. It's wonderful to know that our location was convenient for all your sightseeing activities.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay that you'd like to highlight, feel free to share, as we always strive to provide the best possible experience for our guests. Thank you again for choosing us, and we can't wait to have you back!Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

Alexander

가족 여행
좋아요: 편의 시설/서비스
Lage sehr gut. Personal immer freundlich und hilfsbereit. Gerne wieder
2024년 2월에 3박 숙박함
답변 제공: LF 님, 2024년 2월 14일
Lieber Alexander,Vielen Dank für Ihre großartige Bewertung! Wir freuen uns sehr zu hören, dass Sie die Lage unseres Hauses als sehr gut empfunden haben und dass unser Personal stets freundlich und hilfsbereit war. Es ist schön zu wissen, dass Sie eine positive Erfahrung bei uns hatten.Wir schätzen Ihre Unterstützung und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Falls es noch weitere Anmerkungen oder Wünsche gibt, lassen Sie es uns bitte wissen – wir sind stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten.Herzliche Grüße,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

HEBERTO ARTURO RIVAS

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: LF 님, 2024년 1월 22일
Dear Heberto,Thank you so much for taking the time to share your positive experience with us! We are thrilled to receive your 5 out of 5 rating.It's fantastic to hear that you had such a great stay. We appreciate your kind words and are delighted that we could meet your expectations.We look forward to the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you'd like to share, please don't hesitate to let us know.Safe travels, and we hope to welcome you back soon!Best regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

ian

2024년 1월에 4박 숙박함
답변 제공: LF 님, 2024년 2월 14일
Dear ian,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay, and we truly appreciate your perfect rating.Our team strives to provide the best possible service and create memorable moments for our guests, and it's immensely rewarding to know that we succeeded in making your stay special.If there's anything specific you loved about your visit or if you have any suggestions for us to enhance our services further, please feel free to share. We look forward to the pleasure of welcoming you back in the future.Warm regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

Hugh

2024년 1월에 3박 숙박함
답변 제공: LF 님, 2024년 1월 11일
Dear Hugh,Thank you for the fantastic 5 out of 5 review! We're thrilled to know you had an excellent experience. If there's anything specific you loved about your stay or any suggestions you have, we'd love to hear them. Looking forward to welcoming you back soon!Best,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

Aboubacar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: LF 님, 2024년 2월 14일
Dear Aboubacar,We sincerely appreciate your time in sharing your outstanding review with us! Your perfect rating is truly uplifting, and we're overjoyed to learn that you had an exceptional experience during your stay.Our team is dedicated to delivering exceptional service, and it's incredibly gratifying to know that we succeeded in making your stay memorable.If there are specific aspects of your visit that stood out or any suggestions you'd like to offer for further improvement, please feel free to let us know. We eagerly look forward to the opportunity of hosting you again in the future.Best regards,Lisa FlechsigGuest Experience Manager

8/10 - 좋아요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kylpylän käytön olisi pitänyt kuulua hotellihuoneen hintaan.
2023년 12월에 4박 숙박함
답변 제공: LF 님, 2024년 2월 14일
Dear Paula,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had an overall enjoyable experience.Regarding your suggestion about including the spa usage in the hotel room price, we appreciate your input. The reason for the SPA InterContinental not being included in all room rates is due to rising maintenance and energy costs.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

carmen

2023년 12월에 3박 숙박함
답변 제공: LF 님, 2024년 2월 14일
Dear CarmenThank you for taking the time to provide us with your outstanding review! We are delighted by your perfect rating and thrilled to hear that your stay was exceptional.Our team is committed to delivering exceptional service, and it's truly rewarding to know that we succeeded in creating a memorable experience for you.If there are specific highlights from your visit or any suggestions you'd like to share for further enhancement, please feel free to do so. We eagerly anticipate the opportunity to welcome you back in the future.Warm regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

Bracha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sebastian Brill 님, 2023년 12월 22일
Dear Guest,Thank you very much for your 10/10 rating. See you soonKind regardsSebastian BrillFront Office Manager

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Sinead

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Anthony Delaby 님, 2023년 12월 8일
Dear Sinead,thanks a lot for your great review - we are happy to read that you enjoyed your stay with us!We all hope to welcome you back anytime soon and in the meantime we wish you all the best!With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, fab breakfast and friendly staff.
2023년 12월에 2박 숙박함
답변 제공: Anthony Delaby 님, 2023년 12월 7일
Dear Jonathan,thanks a lot for your great review!We are so happy to read about your positive comments and your full rating.We are looking forward to welcome you back anytime soon and in the meantime we wish you all the best!With kind regardsAnthony DelabyRooms Division Manager

2/10 - 너무 별로예요

Uzi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Anthony Delaby 님, 2023년 12월 8일
Dar Uzi,we are so sorry to see that you didn't enjoyed your stay with us.Please get in touch with me directly so I can understand your experience in order to avoid similar situations in the future.Thank you very muchWith kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Anthony Delaby 님, 2023년 12월 7일
Dear Kim,thanks a lot for your great review - we are thrilled to get your full rating!Loóking forward to your next visit!With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Claus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt ophold
Endnu et dejligt ophold på hotellet, og igen en dejlig oplevelse. Super imødekommende personale, lækre værelser, og god morgenmad
2023년 11월에 4박 숙박함
답변 제공: Anthony Delaby 님, 2023년 12월 8일
Dear Claus,thank you so much for your great review - we are thrilled to read all your positive comments.We all hope to welcome you back anytime soon and in the meantime we wish you all the best.With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Yoonkook

2023년 11월에 4박 숙박함
답변 제공: LF 님, 2023년 11월 20일
Dear Yoonkook,We're truly grateful for your 10 out of 10 rating! Your positive feedback is incredibly valuable to us, and we're thrilled to know that your stay was enjoyable.Our dedication to ensuring exceptional guest experiences is unwavering, and your high rating reflects our commitment to providing top-notch service. If there are specific aspects of your stay that you found particularly satisfying, we would be eager to hear more about them.Thank you once again for choosing our establishment. We eagerly anticipate the opportunity to host you again and deliver another outstanding experience.Warm regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

sandy

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir wahren sehr zufrieden
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Wai Kwan

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

stine

단체 여행
Der er bare styr på alt, servicen er i top, alt er flot og rent, intet at klage over.
2023년 10월에 2박 숙박함
답변 제공: Anthony Delaby 님, 2023년 10월 23일
Dear stine,thank you so much for you review - we appreciate that you took the time to share your feedback with us.This is a big motivation to all of us and we hope to see you anytime soon.With kind regardsAnthony DelabyRooms Division Manager

8/10 - 좋아요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, sehr schönes Zimmer. Die Durchgang Tür zum Nachbarzimmer lässt relativ viele Geräusche durch, ist deshalb eher für Familien geeignet.
2023년 10월에 1박 숙박함
답변 제공: Anthony Delaby 님, 2023년 10월 23일
Lieber Martin,vielen Dank für Ihre netten Worte.Wir freuen uns, dass es Ihnen gut gefallen hat.Aber es tut uns auch leid zu hören, dass Sie vom Nachbarzimmer gestört wurden.Gerne können Sie uns jederzeit an der Rezeption kontaktieren, wir helfen immer gerne zu jeder Zeit.Trotzdem würden wir uns freuen Sie wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute.Mit freundlichen GrüßenAnthony DelabyRooms Division Manager

8/10 - 좋아요

PAUL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly and helpful staff. Hotel facilities generally very good although bar area a bit soulless
2023년 10월에 3박 숙박함
답변 제공: Anthony Delaby 님, 2023년 10월 6일
Dear Paul,thank you so much for your kind review - we appreciate that you took the time to share your feedback with us.We all hope to welcome you back anytime soon and you might have a better experience in our newly renovated bar.With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Anthony Delaby 님, 2023년 10월 2일
Sehr geehrter Oscar,wir freuen uns enorm über die volle Punktzahl und die tolle Bewertung!Schön, dass es Ihnen gefallen hat - wir freuen uns schon jetzt Sie bald wieder bei uns begrüßen zu dürfen.In der Zwischenzeit wünschen wir Ihnen alles Gute!Mit freundlichen GrüßenAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: LF 님, 2023년 9월 28일
Dear Brent,Thank you so much for taking the time to share your 5 out of 5 review! We truly appreciate your feedback and are delighted to hear about your positive experience.Your satisfaction is our top priority, and it's always rewarding to know that we've met your expectations. We're thrilled that you had an enjoyable stay with us, and we hope that your time here was filled with comfort and memorable moments.If you ever have any additional feedback or suggestions for us, please don't hesitate to reach out. We value your input as it helps us continuously improve and provide even better service in the future.Once again, thank you for choosing to stay with us. We look forward to the pleasure of welcoming you back on your next visit to the Hotel InterContinental Berlin.Warm regards,Lisa FlechsigGuest Experience Manager

8/10 - 좋아요

Robert

2023년 9월에 3박 숙박함
답변 제공: LF 님, 2023년 9월 22일
Dear Robert,Thank you so much for taking the time to share your feedback and for choosing the Hotel InterContinental Berlin for your stay. We truly appreciate your input and are thrilled to hear that you had a positive experience with us, earning us a rating of 8 out of 10.We're delighted that you enjoyed your time at our property, and we take your comments seriously as we are always striving to improve. If you have any specific suggestions or areas where you think we could enhance your future experience and reach that perfect 10, please feel free to share them with us. Your insights are invaluable in helping us make each stay even better.Once again, thank you for your kind words and for choosing the Hotel InterContinental Berlin. We hope to welcome you back soon and provide you with a flawless 10 out of 10 experience on your next visit.Warmest regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 6박 숙박함
답변 제공: LF 님, 2023년 9월 22일
Dear LesleyWow! Thank you so much for your fantastic review and for rating us a perfect 5 out of 5. We are absolutely delighted to hear about your exceptional experience at the Hotel InterContinental Berlin.It's our goal to provide each guest with an outstanding stay, and your feedback reinforces that we're on the right track. We appreciate your kind words and your trust in us.Our team is dedicated to consistently delivering exceptional service and maintaining the highest standards, so your positive comments serve as a great motivator. Should you have any further thoughts or suggestions for how we can continue to impress you and other guests, please don't hesitate to share them.We look forward to welcoming you back to the Hotel InterContinental Berlin in the future. Your next 5 out of 5 experience awaits!Warm regards,Lisa FlechsigGuest Experience Manager

6/10 - 괜찮아요

Peter

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Carl

2023년 9월에 1박 숙박함
답변 제공: LF 님, 2023년 9월 22일
Dear Carl,Wow! We would like to express our heartfelt gratitude for your fantastic review and for rating us a flawless 10 out of 10. We are absolutely thrilled about your exceptional experience at the Hotel InterContinental Berlin.Our aim is to provide every guest with an outstanding stay, and your feedback confirms that we are on the right path. We deeply appreciate your kind words and your trust in us.Our team is committed to consistently delivering outstanding service and upholding the highest standards, so your positive comments serve as a significant motivator. If you have any further thoughts or suggestions on how we can continue to impress you and other guests, please do not hesitate to share them.We look forward to welcoming you back to the Hotel InterContinental Berlin in the future. Your next 5 out of 5 experience awaits!Warm regards,Lisa FlechsigGuest Experience Manager

10/10 - 훌륭해요

Ernesto

2023년 8월에 6박 숙박함
답변 제공: LF 님, 2023년 9월 8일
Dear Ernesto,Thank you so much for taking the time to share your glowing review and awarding us a perfect 10 out of 10 rating! We are thrilled to hear about your fantastic experience with us.Our team is dedicated to providing top-notch service and creating memorable moments for our guests, and it's incredibly rewarding to know that we met and exceeded your expectations.If there's anything specific that stood out during your visit or any suggestions you might have for us to make your next experience even better, please don't hesitate to let us know.Once again, thank you for choosing the Hotel InterContinental Berlin, and we can't wait to have the pleasure of serving you again soon.Warm regards,Lisa Flechsig Guest Experience Manager

10/10 - 훌륭해요

Morten Kjær

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Anthony Delaby 님, 2023년 8월 29일
Dear Morton Kjær,thank you so much for your highscore!We are thrilled about this and we all hope to welcome you back anytime soon.In the meantime we wish you all the best!With kind regardsAnthony DelabyRooms Division Manager

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel nice central location.
Staff was amazing. Write us a letter and gave us a gift for us celebrating a special event. Room was nice, and buffet was great, overall I'd say I'll be staying with them again if I return to Berlin. They had a great gym there for a hotel, and that really was a huge bonus.
2023년 8월에 5박 숙박함
답변 제공: LF 님, 2023년 8월 24일
Dear Lillian,Thank you so much for taking the time to share your wonderful 10-star review of your recent stay with us. We are absolutely thrilled to hear about your positive experience, and we're grateful that you chose to celebrate your special event with us.Your intention to return to the Hotel InterContinental Berlin is the best compliment we could receive, and we can't wait to welcome you back on your next trip to Berlin. Please feel free to reach out to us if you have any special requests or preferences for your next stay, as we would be more than happy to accommodate them.Once again, thank you for choosing the Hotel InterContinental for your stay in Berlin, and for sharing your positive feedback. We look forward to the pleasure of serving you again in the future.Warm regards,Lisa FlechsigGuest Experience Manager