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슬립 인 록빌 여행 후기

2.5 out of 5
슬립 인 록빌
2 Research Ct, Rockville, MD

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 364개" "
평점 8 - 좋아요. 1003개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 130개" "
평점 4 - 별로예요. 1003개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 66개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 9월에 5박 숙박함

8/10 - 좋아요

Sangkeun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 가치 좋음
호텔방은 비교적 넓었으나, 욕실은 방에 비해 작은 편입니다. 도로에 접해 있는 방은 밤에 자동차 주행 소음이 좀 있으며 자동차가 없으면 주변으로 이동하기가 불가능합니다. 전반적으로 가격 대비 만족할만한 수준입니다.
답변 제공: General Manager 님, 2018년 5월 4일
Dear Sangkeun, Thank you for your stay! We are pleased to read that you got a great value from the experience. Our spacious, comfortable rooms are the perfect home base for adventure. Despite your potential concerns with noise, we do hope that you could rest well. With the nearby metro, our guests can get to the city in minutes on the Red Line. Our front desk team would be happy to connect you! Depend on us again on your return to the city. Sleep Inn Management

8/10 - 좋아요

Jang Hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything is OK, but bad wifi.
2017년 7월에 5박 숙박함

8/10 - 좋아요

Donald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I did not like the fact that there was no brewed decaf coffee you need to install tall toilets in all your rooms for all the aged and ill people. *** Get a different cable tv system and bring back the local channels!!
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Donald,We appreciate your feedback regarding the coffee and room facilities. Your suggestions will be shared with the management team for their review. Thank you for bringing these points to our attention.

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Got a good nights sleep. Breakfast was good although the selection could be better.
2024년 4월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello William,We're thrilled you enjoyed your stay with us! Please don't hesitate to reach out if you have any more feedback to share. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Cedric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Cedric,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Matthew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Matthew,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. Thank you for sharing your experience!

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just needed a 1 night stay before our weekend trip to DC. The hotel was easy to find, the check in was easy and the staff was really friendly.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Stephanie,We are pleased to hear that you had a smooth check-in experience and found our staff to be friendly during your stay. We hope you had a wonderful weekend trip to DC and look forward to welcoming you back in the future.

8/10 - 좋아요

Hailey

연인과의 여행
좋아요: 청결 상태
The hotel was nice for its price. Only problem I encountered was we had a single thin sheet on the bed upon arrival almost like they forgot to put on the actual blanket. When I went and asked for a blanket I was told they did not have blankets to give out. I was resigned to purchasing one, but when my fiance asked the next day they had a blanket for us.
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Hailey,We appreciate your feedback and are glad you found our hotel to be good value. We apologize for any inconvenience with the bedding and are glad to hear your fiancé was able to assist in obtaining a blanket for your stay. Your comments will be shared with our team for review.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Brian,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time at our hotel. We look forward to welcoming you back in the future for another fantastic stay!

8/10 - 좋아요

Winij

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Winij,Thank you for sharing your feedback with us. We invite you to contact our management team directly to further discuss your recent stay and any concerns you may have. We appreciate your input as it helps us improve our services for all our guests.

10/10 - 훌륭해요

Enerieth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, neat
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Enerieth,We are pleased to hear that you found our hotel clean and neat during your stay. We value your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Evelin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Senti las sabanas un poco polvosas. Lo demás estaba bien
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Evelin,Lamentamos escuchar sobre su experiencia y tomamos en cuenta sus comentarios para mejorar nuestros servicios. Agradecemos sus observaciones para garantizar la calidad de nuestra limpieza en el futuro.

6/10 - 괜찮아요

jeffrey

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello jeffrey,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. We always strive to improve, so please feel free to reach out to us with any feedback you may have from your stay. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I noticed the room I was given had the smell from smoking, the desk clerk was very willing and nice about letting me get a different room.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Cathy,We appreciate your feedback and are glad to hear that our staff was able to promptly assist you with a room change. Our team strives to ensure all guests have a comfortable stay. We hope you enjoyed the remainder of your time with us and look forward to welcoming you back in the future.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello William, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Marcelino

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An unmaintained, dirty and very basic hotel.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Marcelino,Thank you for sharing your feedback with us. We apologize if the cleanliness of our establishment did not meet your expectations. We value the opinions of our guests and will take your comments into consideration to improve our standards. We appreciate your business and hope you will consider staying with us again in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth a dime
The hitel is old, dirty and unfavorable. I wouldnt recommend staying here nor will I stay here again. The trip started with having to change rooms 3 times because the first room was never cleaned and they didn't have it changed in their system. The 2nd room the light awitch was falling out of the wall, the curtains were ripped in all 3 rooms, none of the shower doors closed which I was told by the front desk that "it was normal in this hotel and to put a towel down", our fridge was set to freeze and was missing a shelf until I searched for it and it was hidden on top but stuck, I think the floors or building is slanted because all the rooms had the dresser drawers fall open no matter how many times you closed them. The carpet smells like mold and mildew throught the whole hotel and when you turn on the air in your room, be ready to have it filled with a Marijuana scent that you'll have to open your door and let air out. The breakfast isnt worth eating. I luckily had 1 person at the desk when I arrived who was helpful but never saw anyone manning the desk the entire stay. Not worth the $200+ for only a 2 night stay. I was told that the same oqner owns the Ramada hotel next door so I know next time I won't stay there either.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Dear Guest,We apologize for the issues you experienced during your stay with us. Our team strives to provide a clean and comfortable environment for all our guests, and we regret that we did not meet your expectations. We appreciate your feedback regarding the room cleanliness, maintenance issues, and breakfast, and we will share this with our management for further evaluation and improvement. If you have any further concerns, please feel free to reach out to our management team. Thank you for your understanding.

4/10 - 별로예요

Ashley

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Ashley,Thank you for rating your recent stay with us. We apologize for any inconvenience you may have experienced during your time here. Please feel free to reach out to our hotel directly to share any feedback, as we greatly value your input and strive to provide an exceptional guest experience. We hope to have the opportunity to welcome you back in the future and improve upon your previous stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Dear Guest,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a fantastic experience with us. If you have any specific feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future for another amazing stay!

2/10 - 너무 별로예요

RAFAEL

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We only liked the breakfast, which did not have variety but was good for the three days we stayed. A girl on staff was very nice when I told her about the dirty sheets and wanted to change them immediately, but there was no service until the next day. The mattresses are old, my back hurts because of that. The sheets had not been changed, they were dirty. The bathroom was practically next to the bed and did not have an exhaust fan and the smells were disgusting throughout the bedroom. They put few towels. The shampoo they give is really disgusting! The air conditioning was terrible! The sound it emitted kept me from sleeping! You could hear loud footsteps from the room upstairs all night long. The smell of cigarettes or marihuana was disgusting in the hallways! And it was non-smoking!
답변 제공: Manager 님, 2024년 1월 10일
Hello RAFAEL, Thank you for taking the time to provide us with your feedback. We appreciate your positive remarks about our breakfast. We apologize for any inconvenience you experienced during your stay. We are continuously working on improving our services and your comments will be shared with our team. We encourage guests to report any issues to our staff, as our goal is to provide immediate assistance whenever possible. Thank you again for your feedback and we hope to have the opportunity to provide a better experience in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good place to stay for one night on New Year’s Eve. The staff is welcoming and the breakfast in the morning was great.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello William,Thank you so much for choosing to stay with us on New Year's Eve! We're thrilled to hear that you enjoyed your time with us and found our staff welcoming. We're also glad that you had a great breakfast experience in the morning. We truly appreciate your feedback and hope to welcome you back again in the future!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible customer service
Front desk attendant would not provide a receipt when asked for an early checkout.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 1일
Dear Guest,We apologize if there was any miscommunication regarding your request for an early checkout receipt. Our front desk team is committed to providing excellent service. We recommend reaching out to our management directly to address this matter. They will be more than happy to assist you further.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sheets with blood stains, broken glass on carpet, broken shower door. Hot water wasn’t working. We left early
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 25일
Dear Guest, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you may have experienced during your stay. We strive to maintain high standards of cleanliness and apologize for any oversights that may have occurred. We encourage guests to reach out to management directly so that we can address their concerns promptly.

6/10 - 괜찮아요

Linda G

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The key card reader on the outside door near our room did not work and someone kept putting a stick in the door to keep it open. This did not seem safe to us. Also, the staff was very loud outside our room in the mornings and knocked on our door each day before nine am to clean the room. There were no door hanger notifications available to let them know not to bother us, so that should be taken care of. The food at the breakfast was just ok, not particularly fresh, although there were several options. Overall I guess you get what you pay for.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Linda G,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the key card reader and the noise experienced during your stay. We appreciate your suggestion regarding door hanger notifications and will take it into consideration for future improvements. Regarding breakfast, we apologize if the freshness of the food fell short of your expectations. Our team will review and address your concerns internally. We value your feedback as it helps us to continue enhancing our guest experience.

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Stephen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were looking for an over night stay and price was right! Room was clean and beds comfortable. Complimentary breakfast helped us to be on our way quickly.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Donna,Thank you for choosing our hotel for your overnight stay! We're glad to hear that you found the room clean and beds comfortable. It's also great to know that our complimentary breakfast helped you start your day efficiently. We appreciate your feedback and hope to welcome you back in the future for another pleasant stay.

6/10 - 괜찮아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s due for a renovation—the carpets are quite worn and it generally looks pretty tired out. But the staff were friendly, the coffee was much better than average, the hot n breakfast was good, and the WiFi was strong. It was fine for a night.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Amy, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly staff, delicious coffee, tasty breakfast, and reliable WiFi. We understand that renovations may be necessary in the future and appreciate your understanding. We hope to welcome you back for another enjoyable stay in the future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
It is a place to sleep
Waited 20 minutes for front desk staff due to miscommunication between shifts. Room was smelly, bed wasn’t the most comfortable. Slept well, but didn’t really want to touch much as the whole property seems outdated and dingy. It is a very no-frills place to sleep in a quiet, but incredibly convenient location. I’m in the area often and have stayed here twice… this was my last time as I’d probably pay $10-20/night more to stay at hotels nearby which are much nicer.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Dear Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide prompt service, and we apologize for the delay at check-in. We appreciate your feedback regarding the cleanliness and comfort of your room, as well as the overall condition of our property. We value your loyalty as a repeat guest and thank you for your constructive comments. We recommend exploring nearby hotels for future stays that may better meet your preferences.

10/10 - 훌륭해요

LUCITANIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and good price
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello LUCITANIA,Thank you for choosing our hotel for your recent stay. We're pleased to hear that you found our location convenient and our prices reasonable. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best breakfast I've seen for awhile. Often it's just sweet pastries and sugary cereals. That's an option, but also hard boiled eggs and sausage, MILK -- actual food. Much appreciated.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Carol,Thank you for your feedback! We're delighted to hear that you enjoyed our diverse breakfast options, including hard boiled eggs, sausage, and milk. We strive to provide a satisfying dining experience for our guests, and we appreciate your kind words.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Maria,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconveniences you may have experienced and appreciate your feedback. We strive to provide excellent service and will address your concerns with our team to prevent future issues. If you would like to further discuss your experience, please feel free to contact our management.

6/10 - 괜찮아요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The toilet seat needs replacing. They are not convenient for senior citizen. They are to low. Try to have enough towels for your guest, at least one or two per person ... The workers were friendly.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Claudia, Thank you for your feedback regarding the toilet seat. We apologize for any inconvenience caused. We will pass on your comments to our maintenance team for their review. Regarding towels, we appreciate your suggestion and will take it into consideration for future improvements. We're glad to hear that our workers were friendly. We value your input and hope to welcome you back in the future.

4/10 - 별로예요

Robert 님, Germantown

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room didn't have any bedding except the sheets, in late November. Had to go to the desk to ask for a comforter, was handed a single thin blanket. Tried to use the room phone to set a wakeup call, completely dead. Front desk said some of the rooms had dead phones. Tried to use ice machine, it was dead too. Had to go to the third floor. 3 strikes and you're out. Avoid this place.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Robert, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. We are sorry that we fell short in providing you with the bedding you requested and for the issues with the room phone and ice machine. We appreciate your feedback and will address these concerns with our team to ensure a better experience for our future guests.

6/10 - 괜찮아요

Bridget

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Bridget, We appreciate you choosing our hotel for your stay. We kindly ask if there was anything specific that affected your experience that you could share with us so we can address any issues. We value your feedback and hope to welcome you back in the future for a better experience.

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price Convenient for our travel Very quiet had a good nights sleep Breakfast was a little thin
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Richard,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We're glad that you found our prices to be good and our location convenient for your travel. We're also pleased to hear that you had a peaceful night's sleep. We appreciate your comment about breakfast and will take it into consideration for future improvements.

4/10 - 별로예요

Nuno

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was like eating cardboard
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Nuno, We appreciate your recent stay at our hotel. If you have any specific feedback regarding your experience, please do not hesitate to reach out to us directly. We value your input and would like to address any concerns you may have had. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

4/10 - 별로예요

ernest

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Dumpy
2023년 11월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello ernest, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. If there are any specific concerns you would like us to address, please contact our management team directly. Thank you for staying with us.

10/10 - 훌륭해요

Carol 님, Albany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Carol,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable environment for our guests. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly.

8/10 - 좋아요

Marcia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Marcia,Thank you for choosing our hotel for your stay. If there is anything we can do to improve your next visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

SARA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huose keeper did not clean toilet. There was urine left on the toilet. Was so unprepared.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello SARA, We apologize for the inconvenience you experienced during your stay. Our housekeeping team strives to maintain a high standard of cleanliness, and we regret that this was not reflected in your room. Your feedback is valuable to us, and we will address this matter with our team to ensure it does not happen again in the future. Thank you for bringing this to our attention.

4/10 - 별로예요

Maria G 님, Oxon Hill

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
the tenants were drinking alcoholic beverages and making a lot of sound.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Maria G, Thank you for bringing this to our attention. We apologize for any disturbance caused during your stay. We strive to provide a peaceful environment for all our guests and have strict policies in place to regulate noise levels and guest conduct. We'll address this matter with our team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Ted

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Ted, We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns regarding your stay, please don't hesitate to reach out to us directly. We value your perspective and want to ensure that we address any issues accordingly.

4/10 - 별로예요

Mehdi

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ripped curtain, ripped blanket, dirty carpets
답변 제공: Manager 님, 2023년 12월 23일
Hello Mehdi, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will pass it along to our housekeeping team for immediate attention. Thank you for bringing these issues to our attention so we can continue to improve our services.

2/10 - 너무 별로예요

Sam

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Sam, We're sorry to hear that your experience with our hotel was not up to your expectations. We value your feedback and would appreciate it if you could please reach out to us directly with any specific concerns you may have had during your stay. We strive to provide the best possible experience for all our guests and would like the opportunity to make it right.

2/10 - 너무 별로예요

Guillermo L

2023년 10월에 7박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Guillermo L, We apologize for any issues you may have experienced during your stay. We would greatly appreciate it if you could kindly reach out to us directly with any feedback you have, as we value your input and would like to address any concerns you may have had. We hope to have the opportunity to better serve you in the future.

6/10 - 괜찮아요

Zhi 님, Flushing

별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Zhi, We appreciate you choosing our hotel for your stay. We would love to hear more about your experience so we can improve. Please reach out to us directly with any feedback you may have. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Elyse

연인과의 여행
There is a reason this is a 2 star hotel. The rooms are in desperate need of updating and the beds and bedding have definitely seen better days. If you are looking for a basic hotel with the bare minimum at a good location for a fair price, then this place fits the bill.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Elyse, Thank you for sharing your feedback. We appreciate your comments regarding our hotel's location and affordability. We continuously strive to improve our facilities and services based on guest feedback. Should you have any further concerns, please reach out to our management team directly. We value your patronage and hope to welcome you back in the future.

10/10 - 훌륭해요

Oliver

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Oliver,Thank you for choosing to stay with us! We're thrilled to hear that you had a great experience during your stay at our hotel. We look forward to welcoming you back in the future!